You and I know all too well how much hard work goes into creating advertising and marketing to get new leads and enquiries and when you do, the natural thing is to try and get in touch with them, right?

You’re bonkers, you’re being totally BONKERS…if you don’t pick it up.

HMRC produce a range of Toolkits for agents, which highlight errors commonly made in returns so that agents can take steps to avoid them. The business profits toolkit provides guidance on errors that are found in relation to business profits for small and medium-sized businesses.

We're going right back to basics for our first Tuesday Tip with the Golden 10 minutes...

We see it in sport all the time – tiny differences that make ALL the difference.

Have you heard of the 80/20 rule? It’s a fascinating and well-established principle which states that, for many events, roughly 80% of the effects come from 20% of the causes.

One of thebestof Hertford and Ware members last week told me the story of a £2,300 sale that came in the afternoon following FOUR separate follow-ups earlier that same day.

Big changes in business happen through careful thinking.

Your business is doing well but you would like a few more customers through the door, maybe even some of those people who have bought from you before. Your website is great, professionally done and you regularly advertise in the local paper but it still doesn’t seem to be making much difference. So what are you missing?

As business owners we’re often trying to do a hundred things a day, and very often we're trying to do two or more things at once because, well, there's just so much stuff we have to do each day.