News & Updates
Business Services News & Updates

It’s safe to say that payday is the time of the month that employees look forward to. But there are hidden processes and vital security measures that are necessary to make this coveted day run smoothly.
Customer Service Content
Customer Service Content
Does your business pride itself on customer service? Do you have targets for responding promptly to emails and telephone queries?
Your business is doing well but you would like a few more customers through the door, maybe even some of those people who have bought from you before. Your website is great, professionally done and you regularly advertise in the local paper but it still doesn’t seem to be making much difference. So what are you missing?
Many congratulations to our fantastic members of thebestof Hertford and Ware who won in the national Business of the Year Awards this year. So step forward and take a bow.
Could versus Should
Could versus Should
There are lots of things you can do to market your business. However, just because you CAN do something, doesn't mean that you SHOULD.
Big companies, and even most small ones, don't usually have faces or personalities.
Facebook founder Mark Zuckerberg recently laid out his vision of how the social media channel will develop in the future — and once again, data is king.
Yep I know that’s harsh but it’s the honest truth, people don’t read, not just what you’re writing but what most people write.
Facebook is the number one social media platform at the moment, and will probably be so for some time to come.
These are just some of the odd complaints received by hotel staff, according to website sbs.com, which should prove all on their own that ‘the customer is always right’ isn’t, in fact, right.
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