Amazon Growing Business Awards
1st February 2017
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Hertford -based travel expert Karen Ward is celebrating after Travel Counsellors were announced as winners of the highly acclaimed Growing Business of the Year at the 2016 Amazon Growing Business Awards.

Karen started her leisure and corporate travel business from her home-based office in 2012, as part of leading independent travel company Travel Counsellors.  Four years on and she has built up an impressive customer base and the franchise continues to go from strength to strength.

Travel Counsellors were revealed as winners of this significant award, recognising the impressive growth of the business in the category of ‘Larger Company’, awarded for demonstrating market leadership, continued global growth, industry-leading standards of service, and accelerating innovation around the customer experience. The company now has 1,600 Travel Counsellors, including Karen, operating across seven countries and has experienced year-on-year growth, posting a turnover of £166 million for its last financial year. 

Karen said: “I’m absolutely thrilled Travel Counsellors has been recognised in this way and am very proud to have played a part in the company’s success. As a business we always put people first, doing the right thing by each and every one of our customers to make their travel experience special and unique every time, and it’s this approach to customer care that has enabled Travel Counsellors to grow at a rapid pace since it was founded 22 years ago. I know my customers certainly appreciate this level of service and care.”  

The Amazon Growing Business Awards are the UK’s most established and respected recognition of SME and entrepreneurial success. Bringing together a guest list of over 500 trailblazing business owners and managers, the awards were hosted by comedian Rob Beckett in London and added some stand-out companies, including Travel Counsellors, to an illustrious alumni.  The award for Growing Business of the Year for Larger Company (turnover £50m+) was one of the final and much coveted awards of the evening. 

For more information or to discuss your future travel plans please contact Karen Ward on 01992 877230 or email

About the Author

Victoria H

Member since: 11th March 2014

My name is Victoria Hunter and I'm a true Hertford person - I went to school in Hertford and grew up here. I understand the importance of bringing trusted businesses and the community together, and believe...

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