Stayed in superb room for New Year. Huge bed that was very comfortable. En suite was immaculate. Staff very attentive. Price included an excellent Sunday brunch with live band. All very civilised for £188.

The first time we have visited Guernsey and the first time we have stayed at OGH. The Hotel is fantastic - and we have stayed at a number of five star places across Europe and the UK.

From collecting us at the airport to taking us back at the end of three glorious days -the staff at OGH where superb.

It's a great hotel -no two rooms are alike - but the cleanliness and facilities are consistently excellent. I have never known such a friendly and attentive bunch of staff -they seem to be able to read your mind and before you have even asked for something -its ready! If you are wanting a peaceful, luxurious break , fed good food , chill out in a spa -this is the place. We wanted to take the beds home-we are going back in the summer .-

A special weekend in a superb hotel.

Do try the Indian Restaurant located in the hotel. And let the chef choose wines to complement your meal ...... you won't be disappointed !

The rooms were comfortable, and while we had problems with the signal for the TV, the hotel management and staff could not be more attentive.

This was our first visit to this hotel and I am sure it will not be our last.

We have stayed at this hotel many times and have spent the last three Christmases here and have never been disappointed. The hotel is cosy and comfortable and the service is exceptional. Without exception the staff were friendly and helpful making our stay just perfect. We were made to feel most welcome by Harry-what a lovely man!
The beds are the most comfortable we have ever slept in and the food was superb. We can't wait for our next visit.

This hotel is exceptional - because of its age and history, the layout is a bit higgledypiggledy - getting to my room was an adventure. The room was spacious, spotless and cosily warm without being suffocating - the windows can be opened, which is unusual these days, but it was a bitterly cold night so I didn't bother. I laughed when I saw the room was equipped with not one, not two, but three enormous fitted wardrobes. The bedding was super - a huge bed and lovely sheets. I loved the bathroom and the l'Occitaine toiletries. My only teensy irritation was that the shower cubicle was a little small, but hey, I wouldn't complain about it. I had to leave early for a 7.00 am flight and didn't expect breakfast because that service doesn't start until 7.00 am, but they had thoughtfully prepared an urn of coffee and a tray of pastries for early bird departures. We had a super meal in the bar - menu a bit limited and pricey, as were the drinks. The staff were without exception attentive, efficient and friendly. I can't wait to go back.

We have just completed a short break in Guernsey staying at the Old Government House and cannot praise the quality of the service highly enough, without exception, each and every one of the staff was helpful and friendly, going out of their way to improve our stay in innumerable ways.

We ate in both the Brasserie and the Curry room - the food and wine were very good; breakfast was superb.

I don't know when I will be next back in Guernsey, but I do know where I will be staying when I do.

Had dinner at this wonderful hotel on Monday November 19th 2012. What a wonderful place and had a great time.
Arrived and had predinner drinks, no pressure for time and had a relaxed time with the wonderful waiters looking after us.

Wanted a good romantic evening and thats just what we got. Thanks.

If you like high tea, then I would recommend the high tea at OGH, excellent sevice, we had the delux high tea, glass of champagne, selection of brown and white bread sandwiches, selection of cakes and scones with jam and cream, there was a choice of teas, or coffee my sister had orange juice she does not drink tea or coffee, no problem, the chocolate brownie was the best I've ever eaten, If you can't eat it all they put it in a small box so you can eat later on, I will be returning on my next visit to Guernsey for another tea will take my husband with me,

Very comfortable room, very attentive staff who were also very good natured so more relaxed than many similar hotels. Price reflects aspirations so reasonable value rather than particularly good value. A big improvement on my stay in 2007. You will feel cossetted.

We stayed at the hotel for one night for our wedding anniversary and the staff could not have done more to make it a special occasion. They upgraded our room, gave us a handwritten card, champagne and chocolates and the bed was decorated with rose petals. The room was beautiful and comfortable and the staff extremely courteous.

My wife and i have stayed here on two seperate occassions one was some 10 years ago which was absolutley fabulous fantastic room overlooking main street towards the port food was first class and plentiful staff were dressed in old colonial attire and were extremely polite and curtious and very helpful. We returned again approx 2 years ago to find although ownership had changed hands they still maintained their very high degree of excellence we are planning to return for another short stay in April 2013 and cant wait we would have no problem in recomending this Grand Hotel for a long or short stay

I celebrated my 50th Birthday at this delightful hotel in Oct 2012. I had stayed many years ago as a child with my parents. Still my favourite hotel of the World. The staff were superb, food exquisite and so tasty, how food used to taste! The OGH is a 'one off', I can't wait to go back.

On arrival at the hotel, you are greeted by very welcoming staff, given a guided tour before being shown to your room which was excellent. Staff extremely helpful, pilot and friendly. Had an excellent weekend will definitely stay there again.

Believe this is one of those old, great hotels that allow you to experience a feel of the past in gentle ideal surroundings.
On arriving we were greeted by a smiling and efficient receptionist and porter and prior to being shown to the room were given a complete tour of the hotel and it's amenities. Try and get that in most modrn hotels!
Our room was absolutely delightful with a great view over the the port with the castle in the background and which looked so good at night when lit up.
Following drinks in the cosy bar we dined one night at the hotel and could not fault the excellent service and quality of food.
Great service, staff and surroundings and we cannot wait to return.

I use the OGH for seminars and some entetrtaining and during tthe past 3 years or so has had a major overhaul and you do get the feeling that the hotel is upping its game..............but I have had more than several poor experiences with the fornt desk, usually with staff that dont have a good coomand of the english language. Very annoying when they cant understand basic phrases like, "Can you tell when I can get into the function room, how do you switch on the lights?" Haughty is a good word for some of the receptionsist too. The team that help with seminars and functions cant be faulted and the food is both good value and very nice.....but, another but the equipment: screens, projection, audio is very poor. If you have ambitions to be a 5 star hotel with conference facilities then dont spoil the ship for a h'aporth of equipment!
People expect more than rickety old projectors (which you have to pay for) front screen projection and small screens. Plasma? Blue tooth technology?, Effective sound systems?, range of screems should be standard and its not.

Hotel generally very good, conference facilities and reception not so good

You will be met by a wonderful ambiance, great corners to relax and call home while in Guernsey. The rooms are a tad small but expected. Bad timing on our part as they just experienced major water damage to the main hall in addition to a total hot water outage for half of our stay. So - even 5 star accommodations cannot always guarantee the basic amenities found at much less expensive hotels. The staff went out of their way to make this a 5 star experience. The Gala Queenston dinner was also exceptionally catered, served and presented. The bar will remain open as late as one wishes. 5 minutes from the high street. Valet parking - just stop in front and enter for check-in. The car will disappear and return upon demand. An exceptional fitness area - near to the best you will find anywhere. Wireless internet service not compatible with Firefox which was kind of strange. A breakfast of Kings and Queens. Down rated due to the long-term hot water failure.

This is a great hotel,well located with service to match. Unforseen issues arose during our stay but the staff were tremendous.It is a good test to see how hotels act under difficult circumstances but OGH came out with flying colours.Professional and friendly staff with excellent food.

Clearly expectations of a 5-star hotel will be high, and an outstanding aspect of the OGH was the excellent staff and service - always willing to help, so it's worth asking! The hotel is in a great location near the High Street and harbour and is an interesting older building (although this does cause some constraints). Generally the public areas and dining options are excellent. The bedroom was a good size and reasonably if not spectacularly furnished. The ensuite bathroom was dated and badly needed upgrading. The hotel is offering a three nights for two option until the end of the year which significantly helps the value. Greatly enjoyed our stay.

Stayed here for 2 nights for the start of our honey moon as we got married in Guernsey. We arrived late and the staff were great, our bed had a heart and love written in rose petals. The room was not massive but was spacious, the hotel had left a bottle of champagne in the room for our arrival, the staff are incredibly helpful and will offer to do anything for you. Although the OGH is expensive you really do get what you pay for. If you can afford it just stay for a night!

We stayed at the OGH for the first time, for a week in September; and we simply cannot recommend it highly enough for an extremely comfortable, welcoming and enjoyable place to stay.

Well-located at the top of a fairly steep but short hill, the hotel is a five-minute stroll down to the picturesque St Peter Port harbour. From the moment we arrived, the staff were all helpful and the service was of a very high standard throughout. If anything needed to be changed, according to personal taste, a phone-call was all that was needed; and nothing was too much trouble.

Our room, a superior twin, was lovely and very well-appointed, with a balcony and a beautiful view of the harbour and Castel Cornet beyond. And the weather was good enough to enjoy a cup of tea on the balcony a few times! The room was very comfortable indeed, and really well-thought out in terms of it's design.

The public areas of the hotel were also places that were enjoyable to spend some time in; we ate in the Brasserie several times, going back after our first meal there precisely because the atmosphere was conducive to a relaxing evening as well as excellent food and great service (I want to name-check Christof here, who was entirely charming and welcoming each time he served us at dinner; and Kasey and Fiona).

Of course, great service in a 5 star hotel is to be expected, and to some extent taken for granted, when things are going well. It was when my mother became unwell on our final afternoon/evening that I thanked our lucky stars that we had decided to stay at the OGH. The organisational excellence swung into action, providing us with whatever we needed, including calling in a doctor. And the staff and manager's continued interest in my mother's well-being the following day, the day of our departure, was both helpful and kind. We appreciated it enormously, and continue to do so.

So, if you're looking for a bit of luxury, extremely comfortable surroundings and excellent service, the OGH is the place to stay in Guernsey. We will definitely be returning; and I'm not at all surprised to see from other reviews that many guests are repeat visitors.

can only endorse the recent reviews having stayed for the fourth year in succession with my
sister.from making the booking to our return home the care and personal attention we were given was superb and unsurpassed by any hotel either of us have stayed before.our comfort and enjoyment mattered at all levels from the general manager to the cleaning staff.it is a superb location and we would have no hesitation in recommending the ogh to anyone who plans to stay in guernsey

This is a really great hotel. The staff are all very welcoming and helpful whilst not being overburdoning. It is beautifully decorated and furnished with plenty of public areas in which to relax and the food was just excellent.

The hotel is very central situated right in the middle of St Peter Port but is at the same time quiet.

We did not not have transport but the hotel was ideally situated for wandering into the old town and close to both the harbour for visiting the islands and for the bus station with frequent services arround Guernsey.

This was the fourth time we have stayed at 'OGH'. Wouldn't go back if we didn't really like it. The accommodation is splendid, the staff efficient, friendly and give the impression their intention is that guests have the best and enjoy their stay. Their afternoon tea is wonderful.

We felt that we were going back in time at least a century when we checked into to this very British feeling place but the traditional decor was complemented by modern convenience and friendly service. We ate dinner and breakfast in the restaurant and found the English Channel mix of English and French influences on the cuisine to be a pleasure. This was also a good base for long walks through St. Peter Port.

My wife and I recently stayed here for 5 nights. It was an unforgettable experience made all the more enjoyable by the staff and I do mean ALL the staff. They were polite, friendly and, above all, very profesional. They couldn't do enough for us. Everytime we passed a member of staff we recieved a friendly greeting. They all seem to have this fantastic ability to remember your name.

We had a comfortable room with balcony and sea view although, as a superior room it could hve been bigger. However, it had all the nice little touches you woud expect from a top class 5 star hotel.

The food in both the Brasserie restaurant and the Governor's room was great. The Governor's now serves only Indian cuisine which is very very good. This is a new innovation which, in my view, should continue.

Anyone going to St Peter Port should certainly consider staying here. We certainly will be doing so if or when we return to Guernsey.