Very comfortable room, very attentive staff who were also very good natured so more relaxed than many similar hotels. Price reflects aspirations so reasonable value rather than particularly good value. A big improvement on my stay in 2007. You will feel cossetted.

We stayed at the hotel for one night for our wedding anniversary and the staff could not have done more to make it a special occasion. They upgraded our room, gave us a handwritten card, champagne and chocolates and the bed was decorated with rose petals. The room was beautiful and comfortable and the staff extremely courteous.

My wife and i have stayed here on two seperate occassions one was some 10 years ago which was absolutley fabulous fantastic room overlooking main street towards the port food was first class and plentiful staff were dressed in old colonial attire and were extremely polite and curtious and very helpful. We returned again approx 2 years ago to find although ownership had changed hands they still maintained their very high degree of excellence we are planning to return for another short stay in April 2013 and cant wait we would have no problem in recomending this Grand Hotel for a long or short stay

I celebrated my 50th Birthday at this delightful hotel in Oct 2012. I had stayed many years ago as a child with my parents. Still my favourite hotel of the World. The staff were superb, food exquisite and so tasty, how food used to taste! The OGH is a 'one off', I can't wait to go back.

On arrival at the hotel, you are greeted by very welcoming staff, given a guided tour before being shown to your room which was excellent. Staff extremely helpful, pilot and friendly. Had an excellent weekend will definitely stay there again.

Believe this is one of those old, great hotels that allow you to experience a feel of the past in gentle ideal surroundings.
On arriving we were greeted by a smiling and efficient receptionist and porter and prior to being shown to the room were given a complete tour of the hotel and it's amenities. Try and get that in most modrn hotels!
Our room was absolutely delightful with a great view over the the port with the castle in the background and which looked so good at night when lit up.
Following drinks in the cosy bar we dined one night at the hotel and could not fault the excellent service and quality of food.
Great service, staff and surroundings and we cannot wait to return.

I use the OGH for seminars and some entetrtaining and during tthe past 3 years or so has had a major overhaul and you do get the feeling that the hotel is upping its game..............but I have had more than several poor experiences with the fornt desk, usually with staff that dont have a good coomand of the english language. Very annoying when they cant understand basic phrases like, "Can you tell when I can get into the function room, how do you switch on the lights?" Haughty is a good word for some of the receptionsist too. The team that help with seminars and functions cant be faulted and the food is both good value and very nice.....but, another but the equipment: screens, projection, audio is very poor. If you have ambitions to be a 5 star hotel with conference facilities then dont spoil the ship for a h'aporth of equipment!
People expect more than rickety old projectors (which you have to pay for) front screen projection and small screens. Plasma? Blue tooth technology?, Effective sound systems?, range of screems should be standard and its not.

Hotel generally very good, conference facilities and reception not so good

You will be met by a wonderful ambiance, great corners to relax and call home while in Guernsey. The rooms are a tad small but expected. Bad timing on our part as they just experienced major water damage to the main hall in addition to a total hot water outage for half of our stay. So - even 5 star accommodations cannot always guarantee the basic amenities found at much less expensive hotels. The staff went out of their way to make this a 5 star experience. The Gala Queenston dinner was also exceptionally catered, served and presented. The bar will remain open as late as one wishes. 5 minutes from the high street. Valet parking - just stop in front and enter for check-in. The car will disappear and return upon demand. An exceptional fitness area - near to the best you will find anywhere. Wireless internet service not compatible with Firefox which was kind of strange. A breakfast of Kings and Queens. Down rated due to the long-term hot water failure.

This is a great hotel,well located with service to match. Unforseen issues arose during our stay but the staff were tremendous.It is a good test to see how hotels act under difficult circumstances but OGH came out with flying colours.Professional and friendly staff with excellent food.

Clearly expectations of a 5-star hotel will be high, and an outstanding aspect of the OGH was the excellent staff and service - always willing to help, so it's worth asking! The hotel is in a great location near the High Street and harbour and is an interesting older building (although this does cause some constraints). Generally the public areas and dining options are excellent. The bedroom was a good size and reasonably if not spectacularly furnished. The ensuite bathroom was dated and badly needed upgrading. The hotel is offering a three nights for two option until the end of the year which significantly helps the value. Greatly enjoyed our stay.

Stayed here for 2 nights for the start of our honey moon as we got married in Guernsey. We arrived late and the staff were great, our bed had a heart and love written in rose petals. The room was not massive but was spacious, the hotel had left a bottle of champagne in the room for our arrival, the staff are incredibly helpful and will offer to do anything for you. Although the OGH is expensive you really do get what you pay for. If you can afford it just stay for a night!

We stayed at the OGH for the first time, for a week in September; and we simply cannot recommend it highly enough for an extremely comfortable, welcoming and enjoyable place to stay.

Well-located at the top of a fairly steep but short hill, the hotel is a five-minute stroll down to the picturesque St Peter Port harbour. From the moment we arrived, the staff were all helpful and the service was of a very high standard throughout. If anything needed to be changed, according to personal taste, a phone-call was all that was needed; and nothing was too much trouble.

Our room, a superior twin, was lovely and very well-appointed, with a balcony and a beautiful view of the harbour and Castel Cornet beyond. And the weather was good enough to enjoy a cup of tea on the balcony a few times! The room was very comfortable indeed, and really well-thought out in terms of it's design.

The public areas of the hotel were also places that were enjoyable to spend some time in; we ate in the Brasserie several times, going back after our first meal there precisely because the atmosphere was conducive to a relaxing evening as well as excellent food and great service (I want to name-check Christof here, who was entirely charming and welcoming each time he served us at dinner; and Kasey and Fiona).

Of course, great service in a 5 star hotel is to be expected, and to some extent taken for granted, when things are going well. It was when my mother became unwell on our final afternoon/evening that I thanked our lucky stars that we had decided to stay at the OGH. The organisational excellence swung into action, providing us with whatever we needed, including calling in a doctor. And the staff and manager's continued interest in my mother's well-being the following day, the day of our departure, was both helpful and kind. We appreciated it enormously, and continue to do so.

So, if you're looking for a bit of luxury, extremely comfortable surroundings and excellent service, the OGH is the place to stay in Guernsey. We will definitely be returning; and I'm not at all surprised to see from other reviews that many guests are repeat visitors.

can only endorse the recent reviews having stayed for the fourth year in succession with my
sister.from making the booking to our return home the care and personal attention we were given was superb and unsurpassed by any hotel either of us have stayed before.our comfort and enjoyment mattered at all levels from the general manager to the cleaning staff.it is a superb location and we would have no hesitation in recommending the ogh to anyone who plans to stay in guernsey

This is a really great hotel. The staff are all very welcoming and helpful whilst not being overburdoning. It is beautifully decorated and furnished with plenty of public areas in which to relax and the food was just excellent.

The hotel is very central situated right in the middle of St Peter Port but is at the same time quiet.

We did not not have transport but the hotel was ideally situated for wandering into the old town and close to both the harbour for visiting the islands and for the bus station with frequent services arround Guernsey.

This was the fourth time we have stayed at 'OGH'. Wouldn't go back if we didn't really like it. The accommodation is splendid, the staff efficient, friendly and give the impression their intention is that guests have the best and enjoy their stay. Their afternoon tea is wonderful.

We felt that we were going back in time at least a century when we checked into to this very British feeling place but the traditional decor was complemented by modern convenience and friendly service. We ate dinner and breakfast in the restaurant and found the English Channel mix of English and French influences on the cuisine to be a pleasure. This was also a good base for long walks through St. Peter Port.

My wife and I recently stayed here for 5 nights. It was an unforgettable experience made all the more enjoyable by the staff and I do mean ALL the staff. They were polite, friendly and, above all, very profesional. They couldn't do enough for us. Everytime we passed a member of staff we recieved a friendly greeting. They all seem to have this fantastic ability to remember your name.

We had a comfortable room with balcony and sea view although, as a superior room it could hve been bigger. However, it had all the nice little touches you woud expect from a top class 5 star hotel.

The food in both the Brasserie restaurant and the Governor's room was great. The Governor's now serves only Indian cuisine which is very very good. This is a new innovation which, in my view, should continue.

Anyone going to St Peter Port should certainly consider staying here. We certainly will be doing so if or when we return to Guernsey.

We stayed at the OGH Hotel for 3 nights to celebrate our birthdays in early September. What an enjoyable experience it was, Quality Hotel with superb food and friendly and attentive staff well worth its 5 star rating. Our room had wonderful views across the harbour to Sark and Herm and it was just a short stroll into the town and to the harbour. If you are looking for something a little different with style and very high standards I would recommend the Old Government House Hotel.

we spent our honeymoon here in August, the staff are so friendly and nothing is too much trouble. On our first evening we were treated to an extra special turndown service as it was our honeymoon, the hotel gave us champagne and chocolate coated strawberries and there were rose petals sprinkled in a heart shape on the bed, also a hand written card welcoming us and wishing us a nice holiday. The room we booked was a superior king room and we were lucky enough to have a balcony. We couldn't have asked for anything more and when we got home we even received a handwritten postcard welcoming us home. Attention to detail is wonderful with beautiful cashmere throws in the room, lovely robes and scented candles plus a fantastic tea selection and plenty of coffee and milk. All requests were fulfilled really quickly, including last minute bike hire. We had a wonderful time and would highly recommend the hotel.

We stayed for a weekend beginning September on a business trip in Guernsey. The staff were super friendly and very efficient. The room was cozy, albeit a bit on the small side, and beautifully appointed. We loved the afternoon tea in the drawing room/ lounge. Your internet is free and can be accessed via your wide-screen TV - bonus!

Draw-backs: Although our bathroom was spacious, it was disappointing to have to climb into a bathtub to have a shower. I would rather they replace the bathtub with a walk in shower. We did not have a room with a view, and the bit of view we did have, overlooked the next door neighbor's room and part of the building's roof. The food in the acclaimed Indian restaurant was fair and nothing to rave about. As most shops and restaurants are closed for business on Sundays, one has to rely on dining in the hotel.

In spite of the negatives, the "old world charm" was very appealing and added to the lovely ambiance of the hotel. Requests to the front desk were expedited in a timely and very efficient manner. Added to the mix, is the fact that The OGH Hotel is walking distance to the centre of town and amenities, where you can find many great restaurants and shops. The hotel also has a relaxation spa well worth paying a visit to. The gym is one of the best appointed hotel gyms I have yet seen, very well equipped, boasting sauna, steam room and spa pool.

All in all a very good experience.

We had a weekend here in June and it was great. We went to a wedding on the Island and this was the perfect location, with excellent service and wonderful food. We had a glorious sea view with the added bonus of being able to walk into the town centre. Close the ferry too.

We stayed at Old Government House for one night in room 136. The room was nicely decorated and the bathroom was nice but the room was very very small, and the window overlooked a small terrace area surrounded by windows looking straight into the bedroom. The bed faced the window so we had to keep the heavy curtains closed the whole time we were getting ready so other guests couldn't see us, which wasn't great, especially for doing makeup.

We had booked the room through lastminute.com and were only there for one night to attend a wedding, so we accepted that we were in one of the hotel's poorer rooms and didn't ask to change but if we had paid full price I wouldn't have been very happy. The window really could have done with a net curtain to allow daylight in whilst preventing others looking in. Also they could do with taking some of the rubbish off the tables to allow guests somewhere to put their own items; we ended up shoving everything on to a corner on one table so we had somewhere to get ready.

We went for a drink before leaving for the weather but due to the dismal weather we couldn't sit outside and the small bar was packed. We tried to take our drinks up to the lounge area but all of the tables had reserved signs on for the afternoon tea. Another set of guests advised us that we could sit down for a little while to drink our drinks but we felt so uncomfortable sat at the rickety table with waiters rushing back and forth that we took our drinks and sat on a couple of chairs in the draughty corridor. It's a shame there wasn't somewhere more appealing to sit and enjoy the drinks, even reception doesn't really have anywhere decent which most hotel receptions do.

On the positives the hotel was clean, it was nice to have bathrobes and slippers in the rooms, the staff were very friendly and it was lovely having a turn down service in the evening with a chocolate on the pillow and a sachet of a spa goody each.

If you enjoy great service, high standards of cleanliness and comfort and friendly staff who are always there to answer your call, then location is the only other choice to make and perfectly situated in the heart of St Peter Port on the beautiful island of Guernsey, you've got it made!

As it was my wife's birthday I arranged for a 2 day stay at the OGH over the weekend of 10th of August.

The hotel is in a lovely spot and the views from the back garden, over St Peter Port are extreemly scenic, however given that it is a 4 start hotel I would have to comment on the following.

The service we received while trying to order a lunch time snack in the garden was not great - 15 minutes to be served and it was not busy. We did have issues with the bill in that we ordered items from the bar, which showed a different price from the one we were charged. When queried the price was amended again.

There was no seperate shower, just part of the bath and while not a problem, thought it was odd.

The Spa treatment was well worth the money and I would suggest that a visit to the Spa be high on your list.

All in all a good stay, with one or two slips

There is not much more to add .... our third visit in as many years to celebrate our anniversary (with our fourth already booked) - the Hotel, Staff and Service is, in our view....Faultless. Whilst it may seem unfair to single people out....we must acknowledge both Sam and Ken for "going the extra mile". You all deserve the accolades you quite rightly get and we look forward to seeing you again next year.