My husband and I are very pleased with our stay at Old Government House Hotel and Spa. Not only did the hotel exceed our expectations but so did the obliging staff  - and so did Guernsey. We particularly appreciated the cleanliness of the hotel (and the room) and the thoughtfulness of the staff. Everyone was most helpful and nice and we can definitely recommend this hotel! Our only regret is that we didn't get time to try out their restaurants (except for the perfect breakfasts!) which I've also heard are top class. But next time - and there will definitely be a next time - we will.

We spent six nights at the OGH over Easter - we'd travelled to Guernsey for a holiday and to take part in the local running festival which takes place over the Easter weekend. We took the ferry from Poole to St Peter Port and found the hotel very easily from the ferry terminal. The hotel offers valet parking as the car park is awkward, so we handed over our keys each time we returned to the hotel. This works well but is something to bear in mind - you won't have the car just outside if you've forgotten something in it. The welcome was very warm and we were very pleasantly surprised by the room which was large and had a huge bathroom. There is no mini-bar or fridge in the rooms but you can ask for one. We rang down for fresh milk when we wanted to make a cup of tea or coffee.

The hotel is well located very close to the centre of town, although as people have mentioned it is up a hill so something to bear in mind if you have mobility problems. For me, the hotel's real selling point is the staff. All were pleasant and couldn't do enough for us. They were very friendly with my 9 year old son and when we came back from breakfast on Easter Sunday the Easter bunny had delivered an egg to the room for him, which was a lovely touch. Whoever selects the staff knows what they are doing.

Breakfast was good. We ate dinner in the hotel brasserie twice and the quality was very good. I also tried out a couple of treatments in the spa. We also made use of the hotel bar each evening. All in all we had a lovely stay and would definitely stay there again.

We found the hotel without a problem.on arrival the receptionst was very pleasant but found rather pushy to get us to upgrade our room,She showed us a upgraded room which was very nice but felt for only a 3 night stay our booked room was as expected.We could not get the television to work on ringing reception at 9.30pm the congerie came up straight away and after checking other rooms found as was the only one not working and he offered us a change of room which we did and would you believe it it was the room the receptionist tried us to upgrade too.
This was a very nice room just a couple of minor points.the main let down was the window and door to the balcony did not fit in with the rest of the room as it looked like a holiday chalet it requires a window that blends in with the rest of the hotel.Plus the bathroom was bit small was trying to get into the shower.th bathroom in the classic bathroom was far better.We thought the T.V. should have been checked it was working prior to being let out.
The staff were very helpful and friendly especially in the Bar & Resturants.The indulgence menu was not quite up to standard with the price as we have had this type of menu several times previously at ohter hotels.The breakfast was great.it is very nice to have your cooked breakfast done to order and brought to the table and also the toast and the offer of more toast coffee etc.
As we had a hire car the idea of giving your keys over for the staff to park and bring the car back when required is a very good idea as the carpak was quite small and a narrow access road.
The position of the hotel is ideal as it a only a couple of minutes to the shopping and central areas walking downhill is good as a bit steep on the wayback.so a drink in the bar is needed.
Overall we were very pleased with the hotel as it was very clean and the the decoration matched the age of the hotel.

After a lovely walk around Guernsey we were treated to a beautiful and very reasonable afternoon tea at OGH! Staff were incredibly attentive and made us feel very relaxed. There was a choice of tea, which arrived in a traditional teapot with tea strainer. Shortly after the deluxe afternoon tea arrived. A delightful choice of freshly made sandwiches, beautiful cakes, warm Scones and hot cross buns we could not ask for more! I will definitely be returning to taste the scones again!

We stayed at the OGH for 3 nights at the end of March. The room was tastefully decorated and spotlessly clean. The service at the hotel was excellent and the staff could not do enough for you. The breakfast was of a high standard with very good choice of cereals, fruit and hot and cold food. It was a short walk down the hill to the centre of St Peter Port and the pretty harbour. Bus number 4 stops round the corner from the hotel and you can go all around the island on bus 7A for £1! An excellent restaurant is La Perla where you can get a 3 course meal for £10.99 and the food and service are both excellent

It is difficult, within the space of a short review, to encapsulate the experience at staying at this amazing hotel on the beautiful island of Guernsey. We visited for a weekend to celebrate a special birthday of my wife. I contacted the hotel some time ago to privately discuss some special arrangements to make this a unique occasion. It is here that I coin the phrase OMG! The manager and his dedicated, personable, and highly professional staff could not have made the weekend any better taking care of every last detail - it has been the most enjoyable holiday of our years together. A car to meet us at the airport with champagne served to us; roses petals in the shape of a heart on the bed for my wife; the exquisite experience of the Governor's Fine Dining restaurant with its quite remakable tasting menu of surprises........but above that is the friendly, charming, individual attention that ALL quests receive from a highly trained, respectful, understanding and caring staff. It is rare to find such an atmosphere in a hotel. Nothing is too much for the OGH - your every wish will be granted if it is humanly possible and practical. Our needs were not those of the over-demanding traveller but it is true to say that everyone is an individual at the OGH whether you are an islander enjoying a delightful afternoon tea, a visiting business person taking an important lunch with clients or you are us enjoying a refreshing and uplifting break. That's what makes the OGH, surely, one of the finest hotels in Europe. Our love affair with Guernsey and the OGH will certainly continue for many years.

This is Guernsey's premier hotel by a long way and one of Europe's finest too. Having booked a cracking, out of season deal for three nights for the price of two we were made to feel valued guests from the moment we walked up the flight of old stone steps into reception.

This is a splendid building, a hotel since 1858 but, as the name suggests dating back to 1796 when it was the Governor of the island's residence. We were shown to the Herm suite on the first floor which is beautifully situated looking out to see and with every convenience you could wish for: free wi-fi, lots of storage, a four poster bed, big bathroom and shower room and comfortable furniture to sit and relax or work on. In short, five star luxury.

There are two restaurants: the Governors, a small, intimate affair with military prints on the walls and the larger, lighter brasserie where guests have breakfast. The food, like everything else we experienced here, is first class and the staff are only too pleased to help should you need advice on what wine to have or if you fancy something different.

There is also a separate lounge area for afternoon tea which is a splendidly old fashioned event with a huge array of different teas, beautifully prepared sandwiches and sumptuous cakes. The restaurants may have been quiet due to the time of year but tea was a sell out on all four days we were there.

The Old Government House Hotel is also a fantastic base from which to explore the island and there is a lot to see in Guernsey even though it is possible to drive around the perimeter in under two hours. Also the bulk of the attractions such as castle Cornet and some of the other historic sites do not open until April and close again in September.

However, whichever month you arrive the staff cannot do enough to help and will advise on whatever sight or event it is you want to enjoy. We did not use the hotel spa but I have no doubt that it was every bit as good as everything else was. If you are going to Guernsey there is nowhere better to stay and nowhere to be better looked after than at the OGH.

Very nice hotel. Stayed for three nights at one of their family-sized studio suites. Excellent service, very comfortable room and welcoming stuff. Food at both restaurants are very good, perhaps the best on the island. Good winelist very reasonably priced.

I have stayed in the OGH as it is affectionately known in Guernsey many times and feel thoroughly at home every time. It is art of the Red Carnation group which is an good reference in itself. Rooms, though small are well appointed. As a regular I was given room 107 which was more spacious than other rooms and offers something of a view over St Peter Port. Food is great, although the hotel is walking distance to town cntre which offers a wide variety of world class restaurants. For me the main selling point is the fact that the OGH has a weel equipped gym and a professional spa.

Apparently the only 5 star hotel in the Channel Islands. It is a little bit above the others I have stayed. Service is very good. Quality of the room was excellent. The bed linen etc is faultless. Stayed one night and slept very well. Nice view of the sea and some of the other islands.
Like the rest of Guernsey it is not a particularly exciting place and the bar etc was closed at 12.30 on a Friday evening, although the night porter happily provided us with requested assortment of drinks and nibblies.
The layout internally is a little confusing and quirky but in a nice way.

A little more expensive than other hotels locally but worth it.

Really is in a league of its own in Guernsey. Pricey, but you get what you pay for, faultless service and excellence across the board. Looking forward to my next stay.

Charming hotel with very welcoming staff. All requests dealt with promptly & efficiently

Stayed here last week - part business/part pleasure. Stayed in the Sark Suite with our 3 kids. Excellent accomodation. Really super. Hotel staff superb and very helpful. Had a meal here too - very good and lots of Bramble cocktails - also excellent!!! This is my 2nd stay here - I will be back!

I have stayed here on a few occasions and have not had a complaint; lovely staff, comfotable beds and good showers. The room sizes vary; so check when booking.

Valentines night for the 7 course meal & wine fantastic the staff couldnt do enough for you .brill well worth the money didnt stay at hotel but going back in april to stay . was not dissapointed credit to the island.

I stay at the hotel fairly often and have come tor eally appreciate it as the best on the island. The staff are very friendly and eager to help, and the rooms are well equipped. I would add that some of the rooms are quiet small whilst others are huge, so it is worth paying the bit extra for a larger room.

In the smaller rooms the showers are pretty small and not up to the quality of the rest of room or the hotel in general, however apart from that observation there is very little I can fault with the place.

Highly recommended.

The hotel offered high levels of service and quality and the staff were delightfull

Nice stay, friendly staff. Spa was very difficult to book for paying guests in favour of day visitors. A bit disappointing.

My boyfriend and I stayed in a studio suite over Easter weekend. We could not fault the room at all - it was excellent... well appointed, large and very comfortable. The bathroom was similarly excellent. I understand that some have sea views but we were perfectly happy in ours without. Dinner in the restaurant is always a treat with a varied and tasty menu. Afternoon tea is the sitting room is also worth having at least once during the stay. The hotel is centrally located in the middle of town, with sufficient parking. The only downside is that there is no indoor pool and the spa area is a little small, with no windows. But there are two jacuzzis, a sauna and steam room, which is all one really needs for a long weekend.

This was a special long weekend break for my wife’s birthday and simply could not have been bettered by the staff and facilities at this superb hotel. Beautifully furnished and decorated with excellent dining - I could not fault it. The staff are the friendliest I have ever encountered and were just there when needed without ever being obtrusive.
For anyone wanting something very special this hotel has to be worth a visit. It isn’t cheap but you get very much what you pay for and we loved it.

This is a proper 5 star hotel: the staff are excellent - attentive withuot being over-bearing; the public areas are very comfortable, superbly furnished and not crowded; the bedrooms are extremely comfortable; the food was also excellent at both dinner and breakfast. thoroughly recommended. We are very pernickity travellers: we do not often give such praise. This is an excellent choice of hotel

Having stayed on Guernsey many times due to family connections, I have tried several hotels and been bitterly disappointed. You will not be disappointed here. Price wise it is superb value. Rooms are on the small side but service is equal to Four Seasons level and staff cannot do enought to help. There is free valet parking and truly wonderful food both in the Bistro and in the Governors restaurant. Even the Bistro food is top notch and the £75, including wine, tasting menu in the Governors restaurant is an absolute bargain.
Don't stay anywhere else. You can walk stright out of the hotel into the main street in St Peter Port too. Lovely outdoor heated pool for summer breaks and a fantastic spa.

I think this is generally regarded as being _the_ hotel in Guernsey, so I was keen to stay here as part of our trip to the Channel Islands. I booked three nights here - the first two nights in a "Queen" room, and then our last night in a suite. I get the impression all the rooms are different, and perhaps we were just unlucky, but our first room was really very disappointing for the price. It was more expensive than anything we'd paid for during the rest of our time in the Channel Islands, but was smaller, the decor was fairly drab, and all the fittings looked really out of date. Having dragged our bags up the hill in the rain to get here I was not in the best of moods at this point.
In their defense though, I think the hotel handled it well. I spoke to the duty manager and explained that, in essence, I didn't think the room was worth the price, and they offered to upgrade us for free for our second night. So we ended up in the suite for two nights rather than one. The suite was, as you might expect, towards the other end of the spectrum, and was very spacious, with two balconies and two bathrooms, and the decor and fittings were of a much higher standard.
So in summary if you're prepared to splurge and go for one a suite it's a rather grand and impressive place to stay, but if you're going for one of the lower end rooms (which in my opinion were still fairly expensive) it's probably worth asking to see the room before committing. I think for at least some of their rooms they either need to refurbish or perhaps just lower the prices.

We have been frequent travellers to Guernsey over the years but this was our first stay at the OGH - We were not disappointed!

We booked the romantic package and this began from the airport when we were collected by an OGH car. Within 20 mins we arrived at the hotel and were greeted warmly by the reception staff.
We decided to upgrade our room to one with a sea view and it was worth every penny. Our room was a mini suite and absolutely gorgeous but the best bit by miles was the balcony and the view over the harbour to Herm and the Castle.

As our package promised champagne, flowers and hand made Sark chocolates arrived promptly in our room as we settled in and unpacked.
Before arriving, I had filled in a guest preference form online. I had requested particular pillows and a powerful hairdryer. These were also waiting for us.
The faultless service continued throughout our stay - Room service champagne breakfast, 2 divine evening meals in the Brasserie restaurant and a first class afternoon tea in the cosy, firelit lounge before we left. Nothing was too much trouble.
The spa was luxurious and although we didn't use the wet facilities or the gym I did have an amazing facial.

My tips for staying at the OGH include;
'Upgrade your room' - The classic rooms are small and the 'view' is disappointing. Room 111 comes highly recommended!
'Fill in your preference form' - The little details will make your stay perfect.
'Use the hotel facilities' - You're paying for them and they're worth it.

To summarise, we had a fantastic stay. We felt rested and looked after. The weather was typically cold and wet and the view was often grey and drizzly but I wouldn't change a thing. We left with a warm, glowing feeling of contentment and a longing to return as soon as possible.

Guernsey is a beautiful island, but for a tourist destination the level of service at its hotels and restaurants is surprisingly average. The OGH is an exception. The staff is always gracious and thoughtful. Also, the bars and restaurants are excellent, and the rooms are well furnished and maintained.