My wife and I were in Guernsy for our son's wedding and spent a week at the OGH. Our room was very comfortable, quiet and well appointed. We liked the whole ambience of the hotel, and the service was outstanding. The OGH also organised a pre-wedding reception for our guests, all of whom were very complimentary about the setting and the food. We will definitely return.

First visit here and after a minor hiccup with the room which was sorted very quickly we had a very enjoyable stay here. Our thanks to Marie and her team on the front desk for sorting this with a smile. Our room was spacious, very comfortable and immaculate as was the whole hotel. We had great views over St Peter Port from our balcony which had electric windows! Restaurant meals excellent and a special mention to Ken who was charming and his team who were friendly and efficient. The breakfast also should not be missed. This hotel is and ideal base for exploring Guernsey as only a stones throw from the buses which are an excellent way to tour the island and very cheap, you can go round the whole island for just £1. There are many super places to visit on this lovely island and we will no doubt be back again sometime.

The hotel is great, the staff friendly and the views from our room,when it was clear, lovely. The bedroom was well appointed and so was the bathroom. The only drawback was the size of the kettle whenot making both teams and coffee. All in all a very good experience. One tip if you are driving - go to reception and let them park your car! It is not cheap. We were warned that the was a wedding reception below, but thick curtains blocked out the noise so we werecommend not disturbed.

We've stayed at this hotel on several occasions & on each time they have been very helpful especially in booking restaurants suitable for evening business meetings. The hotel is well situated, just a very short walk into town. The breakfast is superb. My only complaint is they use 2 tea bags to make the earl grey tea which is far too strong, but this is a very minor issue. It's a great place to stay & we will return.

This is a gorgeous hotel on a beautiful island. My room was very small but adequate and beautifully furnished. Dining at the hotel was expensive however Paul, the superb pianist and vocalist, well and truly MADE the experience.

I flipped a coin and the Duke of Richmond lost. Approaching this hostelry without any preconceived ideas was a little daunting. The welcome at reception was friendly and competent. A free upgrade was made available which was very well received as I was feeling under the weather and desperate for a break from the office. The upgrade was not requested but it did make all the difference to me. The duty manager (Andi) displayed a level of competence and customer care which was truly astonishing and way ahead of any previous experience (in other hotels) irrespective of cost. The room was supremely comfortable, the brasserie expertly staffed providing a good menu and wine list and the bars properly stocked. I always use one of the sister hotels in London (The Milestone) and when I visit Guernsey in the future this is the only hotel which I will use.

Stayed for just one night with friends from the USA. The welcome by Ani was excellent and very professional, and we enjoyed the history and tour of the hotel. Both of our rooms were spotless and very comfortable with views of the port. Unfortunately we had to leave the hotel on the Sunday morning for a flight back to the UK at an earlier time than we had hoped so the breakfast service was disappointing. Although the dining room was open from 7.30am the buffet was incomplete and cooked breakfasts were not available until after 8am so our meal was very hurried. The dinner on the previous evening was very good indeed and the service excellent. We would hope to stay again in the near future.

We booked for balcony (sea view) room but when we got there we were upgraded to bigger room (so beautiful and spacious!). All staff are friendly and nothing is too small or difficult for them to satisfy us - as we have also been to the other Red Carnation Hotels - we kind of know the routine but different location different welcome - So much so we will be going there again so see the rest of Islands - Sark etc

Luxury and elegance from top to bottom with extensive outdoor area and well equipped gym. Superb breakfast menu - smoked haddock and poached egg was particularly good.

Limited for business clients by bedroom being ill-equipped for setting up PC.

Stayed for 5 nights . Food and service are very good . However the rooms are VERY VERY small . We were booked into classic rooms so we were not expecting a lot of space but really the rooms can barely accommodate the furniture . The showers are not thermostatically controlled .
Staff are very helpful and facilities are good .

Four of us recently visited the Government House Hotel and it was lovely. We were there to play bridge so spent a lot of time in the lobby, restaurant/bar. Everyone was delightful Everyone was extremely helpful . The staff are very well trained and accommodating and professional. The location is also lovely and the rooms spacious, warm and welcoming. My only regret was not brining my work out gear as the gym is large and state of the art. Would definitely return!

Warm, welcoming arrival from Reception followed by a lovely bedroom which was well appointed and spotless. Restaurant staff friendly and informative about the food on offer which was first class. The food and experience was so pleasant we ate in the restaurant on three occasions. We were not disappointed. Overall we could not fault our stay and the OGH comes highly recommended.

Amazing and luxurious hotel in Guernsey with amazing service. Small but unique room with modern and old world charm all rolled into one in a small clean island. Great for a solo holiday with peace quiet and authentic experiences

Excellent hotel with exceptional staff throughout. We were made to feel really welcome and completely at home. Great hot breakfast cooked fresh to order and the Curry Room is extremely good for dinner. Cocktails are made with real attention to detail. A thoroughly enjoyable stay.

From our arrival to departure we could not have asked for better service. We had ordered a car through the hotel to collect us from the airport, however as our flight was delayed by a couple of hours, the car booked was cancelled. OGH very kindly sent David to collect us and said there would be no charge. We were very warmly welcomed by Andi and her front of house team and were shown round the beautiful hotel and its grounds. As our room was not quite ready, we went to explore St. Peter Port. On our return we were shown to our beautiful King Sea View Room (No 108), which was both spacious and attractive and glorious views over the pool and beautiful seafront. (There is some building work being carried out in front of the hotel which is a shame, but out of the hotel's control). We had been advised that there was a wedding at the hotel on our first night and that there may be some noise. We chose to eat out (pre booked Le Petit Bistro which was busy and bustling and had amazing food). When we returned at around 10pm there was a little noise but nothing to worry about and stopped by 10.30pm. On our second evening we booked the Curry Room - small and cosy restaurant where we were very well looked after by Joseph. Super 3 course menu and we chose to have the wine flight as well. Lovely evening and very relaxing. On our final day my husband unfortunately was ill and so as we had an evening flight, I asked if we could extend our checkout. Although, extremely busy, we were very grateful that they agreed. The helpfulness and flexibility at OGH just made our trip so special and we can highly recommend it as a perfect place to stay and relax. This is our fifth Red Carnation hotel that we have visited - cannot fault them.

We are fans of the Red Carnation Group and OGH did not disappoint. We stayed four nights in a Harbour View with Balcony room (#122) and it was well appointed although surprisingly there is no full length mirror. The enclosed balcony has electrically controlled buttons to open/close the window and mesh net. There are standard light switches and the air conditioning controls are user friendly. The bathroom is a reasonable size with a good shower cubicle. Toiletries are good quality as would be expected and the room was serviced daily to a high standard.
A nice touch is that reception phoned fifteen minutes after we had the room to ask if we were satisfied with the room or if there was anything that we needed.

We had dinner twice in The Brasserie on successive evenings and surprisingly the ‘fish of the day’ was the same each evening (lemon sole). I wouldn’t expect this given the choice of excellent seafood in Guernsey and as some guests seemed to be on half board I would hope this was unusual rather than laziness. The food quality was fine.

We also had a meal in The Curry Room which was excellent and outstanding value at £38 for three courses. Beautifully cooked and served in a delightful and intimate room.

The hotel grounds are lovely and well maintained and the staff uniformly helpful, eager to please and willing to go the extra mile.

The breakfast cold buffet is comprehensive but surprisingly no ham is on offer. Your hot selection is cooked to order.

The hotel has a policy of adding 10% to all meals and beverages bills and when I asked I was told that these monies go to the food and beverages staff only. This is a new one on me and maybe it is now policy throughout Red Carnation Hotels but for me it is confusing and unfair. The hotel does I suspect get a lot of walk ins for drinks and dining and I can see reasoning behind adding a service charge for non-residents but I much prefer that residents be given the option of making their own choice re distributing tips. The system in place seemingly leaves the non food and beverages staff at a disadvantage with housekeeping and reception staff for example not having a share. On checking out a quick run through my final bill showed that I had around £45 added in tips for our food/beverages purchases during our stay and I added a further £100 on the understanding that it would go into the tronc to be shared by all staff. I just thought that the system in place was ‘messy’ and for me the housekeeping lady who services my room is as deserving as the barman serving my drinks.
The staff were faultless throughout but we got to know Daniel well as he always seemed to be on duty wherever we were and our thanks to him and all of his colleagues for making our stay so pleasant and memorable.

Apart from the hill it's ideally set in the middle of the town. Climbing up from the waterfront after dinner made us puff, but it was well worth the effort. Wonderful hotel still maintaining the best of old fashioned standards in a modern and friendly way. Bedrooms are lovely, restaurant and bars charming, the food's good and the staff are just wonderful. Would have no hesitation in recommending it to friends and family.

called in for evening meal and pre dinner drinks, the service and food were very good the fish main course was excellent very fresh and cooked just right. Compliments to the chef.Very nice hotel quite central

What an incredible experience staying at this grand establishment, so sorry that it was only for two nights. First class service, attentive and well trained staff. Beautiful room, with every creature comfort imaginable.... the bathroom toiletries are sheer bliss. Excellent restaurants - all in all, a wonderful place to stay.

All staff, with no exceptions gave wonderful and very good service - attentive without being intrusive. Our room was beautiful and we especially liked the night light in bathroom which was very helpful in the dark to find our way!
Stunning grounds and comfortable public areas.
On asking if we could purchase some of the lovely coffee to go home, we were told it was not possible. However, we were then presented with some to take home with us.A caring hotel!! Just lovely.

Went to the OGH for a 3 night break. We were met at the airport and quickly taken to the hotel in a car arranged by the hotel. Check-in was swift and hassle free undertaken by a friendly welcoming receptionist. In fact throughout our stay we found all the staff prepared to go the extra mile to make us feel welcome and valued guests. A smile and a friendly hello goes a long way towards making one feel at home. Our suite, at the back of the hotel was very comfortable although the view from the window was not the most inspiring. We did find that the bed was one of the most comfortable we have found in a hotel. The selection of hot and cold food at breakfast was good and again the staff could not be more helpful. Dinner in the brasserie was slightly
disappointing with a limited choice. Having recently stayed at the Bath Priory and Spa we found that the food at dinner compared unfavourably with that hotel. This was quite surprising given the number of excellent restaurants on Guernsey. In conclusion would we come again, yes for the friendliness of the staff and the comfort of the suite but no to eating in the brasserie.

Travelled with my 2 dogs and when my dogs are welcomed I am happy! The staff are genuinely friendly, welcoming, helpful and made a fuss so that we didn't feel an intrusion. The hotel is pricey but it is the only 5 star in Guernsey. The rooms are lovely - we has a Queen suite with balcony. Dog beds and bowls provided - I've never had that kind of service at a hotel before. Beds are really comfortable and the rain shower is glorious. I would return even without the dogs but I'm not sure they'd let me! Breakfast was very tasty, afternoon tea lovely. Only criticism was dinner in the brasserie was rather average but they did have a function on so I'll give the benefit of the doubt here.

I was lucky enough to enjoy afternoon tea as a birthday treat with my daughter. We are "old hands" at the afternoon tea circuit, and am so glad that we came here after visiting other establishments which, as it turns out, are not particularly good!

The whole ambience in the snug is delightful, from the lovely laundered linen down to the attentive, polite and informative waiting staff who have this serving lark down to a "t"!

The list of available teas to drink is extensive and I settled for the South African Earl Gray, which had violet in it. Lovely, smoky and with lots of citrus. Once chosen the tea pot remained topped up at regular intervals. I have never drunk so much tea in one sitting.

You must forget other less indulgent spreads when it comes to the OGH afternoon tea - this one really ticks all the boxes.

The waiter brought in the cake stand with some delicious looking cakes and pastries on board.

The sandwiches was absolutely fresh as a daisy, no curled corners here. There was a choice for me of ham, smoked salmon, chicken mayo and egg - with my daughter's veggie choice being cucumber and cream cheese, egg, cheddar and pickle and avocado.

We had toasted Guernsey Gache served in a crisp linen napkin.

Then a huge scone, with clotted cream and jam.

then the cakes - teeny chocolate eclairs, fruit tartlets, limoncella soaked sponge, shortbread biscuits and almond tarts.

We couldn't eat the cakes - as we were honestly full to bursting, but there is no problem asking the waiter to supply a lovely carry out box.

In all, we were very pleased and delighted with the whole experience and I plan to bring the rest of my family back again very soon. You will not be disappointed, and more importantly you will not be hurried through your enjoyment of the afternoon.

The good bits. A lovely Old Colonial Building in a central position . A great gym for a hotel.
The bad. On booking I was informed that due to a function taking place there would be noise and I should upgrade my sea view balcony room to be away from this noise . I paid for this upgrade prior to arrival. As we queued to check in we overheard another couple being informed that due to a function taking place their room had been upgraded free of charge to one similar to ours (we had paid for). We asked about this and eventually after being made to feel very guilty for raising this point we were given our upgrade for free like other guests. But a big point was made of this.
On check out this was raised again several times by the receptionist and we were made to feel very small.
On booking we received an email to tell us that we would receive a voucher on arrival giving us 50 pounds off our food at the hotel. This wasn't however taken off our bill (we ate in the Curry room) . I queried this and produced the email. I was told grudgingly that they would honour this just this once but vouchers changed all the time and how was she to know? This is a 5 star establishment . How about im very sorry Sir / Madam for us over looking this and a smile? Very poor and a disappointing that ultimately leaves a bad taste.
Breakfast was mixed. Our first effort we were told there is table in the middle over there for you by the stressed man on sign in. We weren't shown to table nor were we attended to until we went and asked to be, after waiting a good 15-20 minutes.
The second time was far better we were shown to our table (different head waiter) and our order taken immediately.
Rooms are ok . Shower lacks power and bathrooms small.
In all an ok stay spoilt by the extremely rude reception and mixed service.

This is the first time visiting Guernsey.we stayed at The Old Government House hotel, was expecting it to be good, as it's rated 5*...but we were blown away!! Have stayed in many 4&5* around the world, so takes alot to impress us.The attention to detail in the rooms & the hotel was indeed first class, the staff were so friendly & helpful,& the food was fab. We will definitely return.