Old Government House Hotel & Spa
Latest Reviews
Just come back from a wonderful stay at OGH. We wanted a romantic break for our 10th wedding anniversary and OGH delivered! Sparkling wine on arrival, a glass of champagne with a hand written card at breakfast and our bed decorated with towels in a shape of a heart with rose petals scattered on them!
A big thank you goes to Andi on Reception, so helpful and smiley! And Daniel who made sure we were well looked after.
The swimming pool was heated and lovely and clean. The breakfast was fantastic, lots of fresh fruit and plenty of hot choices too.
We found our bedroom was a bit small and the bathroom, but the bed was very comfy and the room was quiet.
Well done OGH, your staff did a great job this weekend. We hope to come back one day. :)
A big thank you goes to Andi on Reception, so helpful and smiley! And Daniel who made sure we were well looked after.
The swimming pool was heated and lovely and clean. The breakfast was fantastic, lots of fresh fruit and plenty of hot choices too.
We found our bedroom was a bit small and the bathroom, but the bed was very comfy and the room was quiet.
Well done OGH, your staff did a great job this weekend. We hope to come back one day. :)
Source: tripadvisor.co.uk
We booked the OGH as a base to do 6 days coastal walking.
We upgraded to a Queens size room thinking it would give us plenty is space to store our walking equipment etc. The room was beautiful with en-suite bathroom with shower and bath, which again was very plush.
Our only criticism is that the storage space was just a little limited, apart from that the staff, the Maitre D was excellent and very attentive. The food was excellent we used the Brasserie and the Indian restaurant called The Governors room. We used the spa and the swimming pool too all very clean and pool was nice and warm.
We will definitely go back to this Hotel again.
Thank you to all of the staff for our wonderful stay.
We upgraded to a Queens size room thinking it would give us plenty is space to store our walking equipment etc. The room was beautiful with en-suite bathroom with shower and bath, which again was very plush.
Our only criticism is that the storage space was just a little limited, apart from that the staff, the Maitre D was excellent and very attentive. The food was excellent we used the Brasserie and the Indian restaurant called The Governors room. We used the spa and the swimming pool too all very clean and pool was nice and warm.
We will definitely go back to this Hotel again.
Thank you to all of the staff for our wonderful stay.
Source: tripadvisor.co.uk
First time to stay in this wonderful 5 star,centrally located hotel,one of the many hotels in the Red Carnation group .Also our first time to visit Guernsey which is spectacular.
The hotel staff were extremely helpful,professional,polite,pleasant and friendly.Our flight home was cancelled at the last minute and accommodation on the island would have been hard to get but one phone call to the hotel manager,Mr.Andrew Chantrell,and we were sorted immediately.He is ably assisted by the deputy manager, Gareth Byrne and together they make a great team.I often noticed them engaging with staff and guests during our stay which is rare these days.
The decor and layout of the hotel are fabulous-lots of interesting framed photos,paintings,ornaments throughout.Furniture is exquisite and public rooms most inviting.Private transportation to and from the airport arranged by the hotel was prompt and comfortable. Breakfast was a real feast.Do try the Irish Benedict-a real Gaelic twist on eggs benedict!
The heated outdoor swimming pool is most inviting and waiter service there was frequent and quick.Large jugs of fresh mint/lemon iced water are constantly available by the pool,again a rarity in hotels of this calibre.
Our bedroom was spacious and the turn-down service included a different nibble of some kind every evening-eg.sweets,biscuits etc.Toiletries are by l'Occitane,another treat.I can't wait to return!.
The hotel staff were extremely helpful,professional,polite,pleasant and friendly.Our flight home was cancelled at the last minute and accommodation on the island would have been hard to get but one phone call to the hotel manager,Mr.Andrew Chantrell,and we were sorted immediately.He is ably assisted by the deputy manager, Gareth Byrne and together they make a great team.I often noticed them engaging with staff and guests during our stay which is rare these days.
The decor and layout of the hotel are fabulous-lots of interesting framed photos,paintings,ornaments throughout.Furniture is exquisite and public rooms most inviting.Private transportation to and from the airport arranged by the hotel was prompt and comfortable. Breakfast was a real feast.Do try the Irish Benedict-a real Gaelic twist on eggs benedict!
The heated outdoor swimming pool is most inviting and waiter service there was frequent and quick.Large jugs of fresh mint/lemon iced water are constantly available by the pool,again a rarity in hotels of this calibre.
Our bedroom was spacious and the turn-down service included a different nibble of some kind every evening-eg.sweets,biscuits etc.Toiletries are by l'Occitane,another treat.I can't wait to return!.
Source: tripadvisor.co.uk
We had a very good stay with our dog, who was made very welcome by all the staff. Staff were very friendly and service was speedy and very attentive. Room was excellent, food was good; ample portions and tasty. We had breakfast, cream tea and dinner and had no complaints.
The jacuzzis in the spa are a good idea but they felt too much like part of the gym - not a very swish room and a bit busy. But still a good way to unwind after a day traveling.
Only thing that stops it being 5star was some odd issues that, taken together, were a bit annoying: Coffee machine out of order at breakfast, no baked beans at breakfast (apparently they had run out but how does a hotel manage to run out?) and three times room service arrived minus part of the order - though fixed speedily once pointed out. Individually, nothing significant in the grand scheme of things but we were there for one night for my wife's birthday and left feeling it wasn't quite as perfect as it could easily have been if they were a bit better organised behind the scenes.
The jacuzzis in the spa are a good idea but they felt too much like part of the gym - not a very swish room and a bit busy. But still a good way to unwind after a day traveling.
Only thing that stops it being 5star was some odd issues that, taken together, were a bit annoying: Coffee machine out of order at breakfast, no baked beans at breakfast (apparently they had run out but how does a hotel manage to run out?) and three times room service arrived minus part of the order - though fixed speedily once pointed out. Individually, nothing significant in the grand scheme of things but we were there for one night for my wife's birthday and left feeling it wasn't quite as perfect as it could easily have been if they were a bit better organised behind the scenes.
Source: tripadvisor.co.uk
We celebrated our 34th wedding anniversary at the OGH. On arrival, there was a bottle of Prosecco and a lovely signed card in our room, which was compact but delightfully furnished, with a great view across the swimming pool to the sea. The staff were wonderful - nothing was too much trouble - and the breakfasts were very good, with a range of different dishes, including fresh haddock. We had our anniversary meal in the curry restaurant, which is a quirky romantic candlit parlour furnished in red velvet.
The heated pool was great to relax by and swim in - even my husband, who hates cold water and won't usually swim out of doors, had a couple of refreshing dips.
We were offered a welcome drink in reception when we arrived, as our plane got in a bit early for check-in, then we were shown round by a pleasant young man called Stuart, who kindly printed out historical information about the hotel for us when he saw we were interested. In our room, towels were arranged in a heart shape and scattered with fresh flowers, which was a welcoming touch.
Every evening, a member of the housekeeping staff turned down the be quilt and brought a copy of the local daily paper and a sweet treat.
OGH is a wonderful hotel, and we will certainly return. Thoroughly recommended.
The heated pool was great to relax by and swim in - even my husband, who hates cold water and won't usually swim out of doors, had a couple of refreshing dips.
We were offered a welcome drink in reception when we arrived, as our plane got in a bit early for check-in, then we were shown round by a pleasant young man called Stuart, who kindly printed out historical information about the hotel for us when he saw we were interested. In our room, towels were arranged in a heart shape and scattered with fresh flowers, which was a welcoming touch.
Every evening, a member of the housekeeping staff turned down the be quilt and brought a copy of the local daily paper and a sweet treat.
OGH is a wonderful hotel, and we will certainly return. Thoroughly recommended.
Source: tripadvisor.co.uk
First visit to Guernsey. We stayed here as a family group of five, in 3 rooms, for a long weekend to celebrate my mother in law's 80th birthday. It was just perfect. We were able to organise flowers and chocolates for her room, and the staff surprised her with a cake too. She was absolutely delighted. The staff were all attentive, professional, friendly and helpful. The rooms were beautifully decorated, and felt quite luxurious. We used the restaurant for breakfast and dinner and the bar for cocktails. The food and service could not be faulted. We lazed around the swimming pool one afternoon which was so relaxing. The hotel is close to the town, easy walking distance, and is a short taxi journey to the airport. I would love to return.
Source: tripadvisor.co.uk
This was a repeat visit for us having stayed hear on a couple of other occasions. Check is was easy. One very slight annoyance was being shown 'round the facilities off the hotel before going to our room by some chap who though it funny to embelish the tour with his own witicisms - big mistake they weren't funny and neither was he so in future keep it professional and drop the wise cracks.
When we were going through the original booking process like most 5* Hotels you can provide your own preferences to things such as Pillow type, Trouser press and Iron required, and hotel chauffer Airport Pickup and so on. When we arrived into Guernsey Airport these was not sign of the hotel booked driver and despite chasing the hotel no one turned up so we jumped into another taxi. When we arrived into our room none of the 'preferences' had been provided or met. A call to the front desk remedied the mistake but in reality this is a 5* Hotel and it shouldnt have happened.
Uncontrolled access to the outdoor heated pool by members of the public who are not residents of Spa guests - once this was highlighted by other guests the staff were onto it. The pool is lovely and sheltered and perfectly relaxing once the staff realise there are people that require service with drinks and snacks, once again it had to be pointed out that there are guests around the pool that require service.
Breakfast restuarant was first class however we chose to dine out during our 5 day stay mainly because Guernsy is spoilt with excellent restuarants.
Overall the stay on the island was wonderful and the Hotel were pleasant enough but they do need to sharpen the claimed 5* service
When we were going through the original booking process like most 5* Hotels you can provide your own preferences to things such as Pillow type, Trouser press and Iron required, and hotel chauffer Airport Pickup and so on. When we arrived into Guernsey Airport these was not sign of the hotel booked driver and despite chasing the hotel no one turned up so we jumped into another taxi. When we arrived into our room none of the 'preferences' had been provided or met. A call to the front desk remedied the mistake but in reality this is a 5* Hotel and it shouldnt have happened.
Uncontrolled access to the outdoor heated pool by members of the public who are not residents of Spa guests - once this was highlighted by other guests the staff were onto it. The pool is lovely and sheltered and perfectly relaxing once the staff realise there are people that require service with drinks and snacks, once again it had to be pointed out that there are guests around the pool that require service.
Breakfast restuarant was first class however we chose to dine out during our 5 day stay mainly because Guernsy is spoilt with excellent restuarants.
Overall the stay on the island was wonderful and the Hotel were pleasant enough but they do need to sharpen the claimed 5* service
Source: tripadvisor.co.uk
We spent a lovely few days being utterly spoilt in this hotel, which coincided with our wedding anniversary. The staff were without exception charming and very helpful and we could not have been looked after more thoughtfully. The hotel is very quiet, despite being just five minutes' walk from the town, seafront and shops.
We enjoyed excellent dining in the Brasserie and also in The Governor's where a delicious curry is served accompanied by specially selected wines to complement each course. My husband has spent many years in the Far East and he declared the curry to be 'brilliant' and destined to 'attract the connoisseur'! Breakfasts too were superb.
We did not use the Spa or Gym but were given a guided tour and they both looked very impressive. Nor did we sample the open air swimming pool although we sat on the terrace above with a drink on several occasions.
This hotel is full of interesting antiques belonging to the owners and I would suggest not suitable for small children. If you have limited mobility, request an accessible room. There are quite a few stairs in the hotel and not all rooms are served by the lift.
I cannot rate this hotel highly enough, mainly due to the very professional and helpful staff. Clearly the owners and the manager care very deeply about standards and ensuring that they are at the pinnacle of care and hospitality.
We enjoyed excellent dining in the Brasserie and also in The Governor's where a delicious curry is served accompanied by specially selected wines to complement each course. My husband has spent many years in the Far East and he declared the curry to be 'brilliant' and destined to 'attract the connoisseur'! Breakfasts too were superb.
We did not use the Spa or Gym but were given a guided tour and they both looked very impressive. Nor did we sample the open air swimming pool although we sat on the terrace above with a drink on several occasions.
This hotel is full of interesting antiques belonging to the owners and I would suggest not suitable for small children. If you have limited mobility, request an accessible room. There are quite a few stairs in the hotel and not all rooms are served by the lift.
I cannot rate this hotel highly enough, mainly due to the very professional and helpful staff. Clearly the owners and the manager care very deeply about standards and ensuring that they are at the pinnacle of care and hospitality.
Source: tripadvisor.co.uk
Looking for somewhere special to celebrate our 40th Wedding Anniversary.
My wife and I were not disappointed because as soon as we entered up the stairs you could tell this was hotel worthy of the five star rating.
Receptionist was welcoming and friendly.
You could see how wonderful it was as we were shown to our room. Grand staircase with lovely pictures adorn the walls.
Our room equally did not disappoint. Everything that was needed was there. Plenty of space and great bathroom.
The view from the window overlooking St Peter Port and the sea with Castle Cornet was an added bonus.
Breakfast was of the highest standard.
One lovely touch was as my wife and I had almost finished our breakfast, the restaurant manager came over and congratulated us on our wedding anniversary and offered a glass of champagne.
Our pleasant surprise did not finish there as when we returned to our room the maid had been in and on the bed were red flower petals on towels rolled up into a heart shape.
I cannot praise this hotel and it's staff highly enough.
If you are looking for that somewhere special then this is a place along with St Peter Port to consider.
My wife and I were not disappointed because as soon as we entered up the stairs you could tell this was hotel worthy of the five star rating.
Receptionist was welcoming and friendly.
You could see how wonderful it was as we were shown to our room. Grand staircase with lovely pictures adorn the walls.
Our room equally did not disappoint. Everything that was needed was there. Plenty of space and great bathroom.
The view from the window overlooking St Peter Port and the sea with Castle Cornet was an added bonus.
Breakfast was of the highest standard.
One lovely touch was as my wife and I had almost finished our breakfast, the restaurant manager came over and congratulated us on our wedding anniversary and offered a glass of champagne.
Our pleasant surprise did not finish there as when we returned to our room the maid had been in and on the bed were red flower petals on towels rolled up into a heart shape.
I cannot praise this hotel and it's staff highly enough.
If you are looking for that somewhere special then this is a place along with St Peter Port to consider.
Source: tripadvisor.co.uk
Fantastic Hotel great service great food was even better!This was my first stay and won't be the last .I was really well looked after nothing was too much trouble.I arrived at 10am knew check in was 3pm but my check in was given priority able to leave luggage with concierge so I could go straight off to my appointments etc.Harbour was a short distance.On my return great room and after a trip to well equiped gym I was able to enjoy dinner in the Brasserie
Source: tripadvisor.co.uk
Booked here for my wife's 50th birthday. Lovely hotel close to the main town. Room was well presented with a great view. We had our evening meals elsewhere but the breakfasts here were wonderful, as was a high tea we had in the grounds. Didn't get chance to use the pool although it did look inviting. Staff were friendly and helpful. Highly recommended.
Source: tripadvisor.co.uk
Excellent hotel in very good position. Beautifully decorated and well appointed bedroom. Lovely restaurant and food to match. All staff friendly and helpful, especially those in Reception who made our stay so enjoyable with good advise and their always cheerful attitude.
Source: tripadvisor.co.uk
not the biggest of rooms but excellent bathroom/ shower. Very attentive service at meal times. Unfortunately didn't use the spa or pool. good excuse to go back! the hotel is in a great location as we could to town and sample the resturants around the harbour. We drove around the outside of the island and saw lovely beaches before catching the ferry back home.
Source: tripadvisor.co.uk
My wife and I stayed for 3 nights as part of our 30th wedding anniversary celebrations, our first visit to Guernsey. The hotel is conveniently placed just up from the shopping area in St. Peter Port, but approach by car is narrow and unloading a bit tricky. However, they parked the car for me as soon as we had the bags out which was helpful. Andi greeted us and told us we could have an upgrade for the first two nights, to ensure we wouldn't be disturbed by a wedding reception. She also worked some magic and on the third night we had a room with a balcony, upon which we sat and toasted our 30 years and the end of our holiday with a good sparkling wine from room service. Breakfasts were good, with a fair choice at the buffet and tasty cooked options. We ate once in the evening, the food was good but pricey, normally it would have impressed but we had just come from the top Jersey hotel which was sublime. Both rooms we had were clean, well presented and had the facilities expected. Overall, it was a great base from which to explore Guernsey and the staff were warm, welcoming and highly professional.
Source: tripadvisor.co.uk
We had an amazing 4 night stay at this luxurious hotel. You will not be disappointed if you choose to stay here. It is sheer luxury and it is so tastefully and gracefully decorated. So much attention to detail to make your stay just sublime. The breakfast is just amazing with a wonderful selection made to your specifications. Unfortunately it was too cold to swim but the pool area is just fabulous. It is also in a great location with just a short walk into town and the port. Highly recommended.
Source: tripadvisor.co.uk
We were here for a wedding reception and we can't praise it as a venue too much. The menu was very well balanced. The main course was roast beef and all the timings. It didn't taste like hotel food, but rather more like a roast meal you would cook at home. The jus was delicious and I could have been very greedy with the potatoes, the beef was cooked to perfection. The service was courteous and very helpful. there were no long waits for anything, as there often are at functions of this kind. I would recommend it to anyone about to plan a reception of any kind.
Source: tripadvisor.co.uk
Located in the centre of St Peter Port, friendly staff on welcome arrival, rooms were clean and decor unusual and more of a Period style than modern, rooms were quiet even in the front of the hotel, not much view from front elevation but very acceptable. Beds Comfy although a bit small as used to king size bed normally could be considered a bit cramped. Pool was heated and a nice tempreture this was a bonus on a cloudy day. Breakfast choice was good, fruit cereal, yoghurt, berries as well as usual cooked breakfast and plenty of tea and coffee. St Peter Port is pretty with plenty of restaurants and good shops all in close proximity of the hotel. Beware! the towns streets can be very steep and if you have difficulty walking maybe you should seek advice, I am quite fit so getting around was no problem for me. To sum up great hotel in a excellent location true 5* hotel. I enjoyed my stay here.
Source: tripadvisor.co.uk
My wife and I were in Guernsy for our son's wedding and spent a week at the OGH. Our room was very comfortable, quiet and well appointed. We liked the whole ambience of the hotel, and the service was outstanding. The OGH also organised a pre-wedding reception for our guests, all of whom were very complimentary about the setting and the food. We will definitely return.
Source: tripadvisor.co.uk
First visit here and after a minor hiccup with the room which was sorted very quickly we had a very enjoyable stay here. Our thanks to Marie and her team on the front desk for sorting this with a smile. Our room was spacious, very comfortable and immaculate as was the whole hotel. We had great views over St Peter Port from our balcony which had electric windows! Restaurant meals excellent and a special mention to Ken who was charming and his team who were friendly and efficient. The breakfast also should not be missed. This hotel is and ideal base for exploring Guernsey as only a stones throw from the buses which are an excellent way to tour the island and very cheap, you can go round the whole island for just £1. There are many super places to visit on this lovely island and we will no doubt be back again sometime.
Source: tripadvisor.co.uk
The hotel is great, the staff friendly and the views from our room,when it was clear, lovely. The bedroom was well appointed and so was the bathroom. The only drawback was the size of the kettle whenot making both teams and coffee. All in all a very good experience. One tip if you are driving - go to reception and let them park your car! It is not cheap. We were warned that the was a wedding reception below, but thick curtains blocked out the noise so we werecommend not disturbed.
Source: tripadvisor.co.uk
We've stayed at this hotel on several occasions & on each time they have been very helpful especially in booking restaurants suitable for evening business meetings. The hotel is well situated, just a very short walk into town. The breakfast is superb. My only complaint is they use 2 tea bags to make the earl grey tea which is far too strong, but this is a very minor issue. It's a great place to stay & we will return.
Source: tripadvisor.co.uk
This is a gorgeous hotel on a beautiful island. My room was very small but adequate and beautifully furnished. Dining at the hotel was expensive however Paul, the superb pianist and vocalist, well and truly MADE the experience.
Source: tripadvisor.co.uk
I flipped a coin and the Duke of Richmond lost. Approaching this hostelry without any preconceived ideas was a little daunting. The welcome at reception was friendly and competent. A free upgrade was made available which was very well received as I was feeling under the weather and desperate for a break from the office. The upgrade was not requested but it did make all the difference to me. The duty manager (Andi) displayed a level of competence and customer care which was truly astonishing and way ahead of any previous experience (in other hotels) irrespective of cost. The room was supremely comfortable, the brasserie expertly staffed providing a good menu and wine list and the bars properly stocked. I always use one of the sister hotels in London (The Milestone) and when I visit Guernsey in the future this is the only hotel which I will use.
Source: tripadvisor.co.uk
Stayed for just one night with friends from the USA. The welcome by Ani was excellent and very professional, and we enjoyed the history and tour of the hotel. Both of our rooms were spotless and very comfortable with views of the port. Unfortunately we had to leave the hotel on the Sunday morning for a flight back to the UK at an earlier time than we had hoped so the breakfast service was disappointing. Although the dining room was open from 7.30am the buffet was incomplete and cooked breakfasts were not available until after 8am so our meal was very hurried. The dinner on the previous evening was very good indeed and the service excellent. We would hope to stay again in the near future.
Source: tripadvisor.co.uk
We booked for balcony (sea view) room but when we got there we were upgraded to bigger room (so beautiful and spacious!). All staff are friendly and nothing is too small or difficult for them to satisfy us - as we have also been to the other Red Carnation Hotels - we kind of know the routine but different location different welcome - So much so we will be going there again so see the rest of Islands - Sark etc
Source: tripadvisor.co.uk
