Amazing hotel, such elegant rooms. The staff are so helpful and friendly, nothing is too much trouble. Love staying here, especially in the summer with the outside pool.

Absolutely fantastic service. The staff are very attentive and obliging.

To find a hotel of this comfort, quality and standard is rare indeed. We enjoyed our 3 night stay so much because every member of the team were so courteous, kind and professional. The ambiance was calm, peaceful and relaxing, the service spot on and always with a smile. Every meal was a complete delight. The food quite beautifully presented, hot, fresh, varied and very flavoursome. Each meal was paced to perfection. The lounges, bars and gardens were elegant, beautifully furnished in a traditional way with every modern convenience. The spa, gym, sauna, steam room and jacuzzis were immaculate, efficiently run with massages to die for!
General manager Andrew and his deputy Govind really set the tone with kindness, professionalism and attention to detail. They have a wonderful team and must take credit for the training and attitude of their team.
Red Carnation group and founder Beatrice can be hugely proud of such a strong and well run enterprise. Look after them all - they are such an asset to your group and many in the hospitality sector would dearly love to have a set up like yours. We'll done everybody and thank you for all you did for us. We feel refreshed and relaxed.....and are missing the OGH already!

From the moment we arrived at the hotel we were given a warm and caring welcome.
We wish to extend our thanks to all the staff at the hotel but especially Tom and Stuart from reception who went over and beyond in ensuring our stay was memorable. Their knowledge about the history of the hotel was incredibly interesting and informative .
The rooms are very comfortable and the views from the room was breath taking .
The breakfast each morning was beautifully presented with many interesting options to choose from. The staff in the restaurant were attentive and most professional ensuring a wonderful experience.
We had afternoon tea during our visit which was beautifully presented and substantial, providing a great choice.
The evening meal provided an excellent choice and again was most enjoyable .
We are so looking forward to a return visit .
Thank you once again to all the staff at this mist beautiful hotel .

The entrance isn't impressive, but the hotel public areas certainly are. You get a really warm and friendly greeting in reception. Menu isn't extensive but the food is exceptional and the waiting staff, especially Nicolas, are exceptional. They really can't do enough for you, so friendly and polite.
Rooms are tired and need a refit, don't expect a 32ins TV and only an overbath shower in a 5 star, but all towels & bedlinen are monogrammed and towels are soft. Did have difficulty getting a good nights sleep as no support in duck down pillows, wasn't until morning that noticed they have a very extensive pillow menu - unfortunately we were only on the island for 1 night...

Brilliant afternoon tea served in the lounge. Service was excellent, tea choices good, and sandwiches, scones and cakes all fresh and slightly different from elsewhere, even had an Easter theme for Good Friday. Recommend

Really great staff. Very helpful. Accommodation was excellent

We booked an overnight to celebrate our 25th wedding anniversary and were treated like royalty from the moment we checked in. Being greeted with a glass of fizz, given an upgrade to a sea view queen room and offered the Curry Room menu when it was closed for the evening. I had the most amazing massage in the Spa. Nothing was too much trouble - 24 hours of luxurious relaxation - thank you 🙏

Attended a quiz night so can't comment on the rooms

Wonderful old world charm, staff excellent.
Food first class, thoroughly enjoyable stay.

We booked this great deal. flight, transfer, hotel, afternoon tea, one night two course dinner. The staff was very friendly and nothing was to much trouble. The food was lovely and so is the hotel. The hotel is very well situated for all amenities. I would highly recommend this lovely hotel.

We spent four nights here with friends on a Travelzoo deal. Everything about the hotel, rooms, food and service were excellent. But above all it was the staff that made our stay so enjoyable. Everyone, without exception, was friendly, helpful and thoroughly professional.

We stayed for 5 nights in March.

Great hotel, public rooms excellent, very comfortable and relaxing.

Sauna, steam room, Jacuzzis and changing rooms superb.

All the staff are great, very friendly, well trained and clearly reflect a very positive atmosphere in the hotel.

Food was also good, especially the breakfasts which were outstanding!

Only negative was the room was a little disappointing considering this is a five star hotel and we had an upgrade to a Queen Double Room. The room was comfortable enough and had everything we needed but it felt as if it needed renovation. Access to the wardrobe was partially blocked by the bedside table and the doors were not easy to open. The sash window in the bedroom required considerable strength to open and close, too much for my wife. The sash window in the bathroom needed room service to close it. Apparently you had to hold it in the top position for several seconds otherwise it simply dropped. The shower tray in the bathroom had seen better days, certainly not 5 star.

Overall we did enjoy our stay and would recommend this hotel.

March is probably a bit early to visit Guernsey as lots of places were closed. However Guernsey is a beautiful island and we were fortunate to meet several locals who pointed out the best places to visit.

We stayed at this hotel in the middle of March. We stayed here for 4 nights with our 4 year old son and my parents. What a treat we were in for. When we arrived, we were warmly welcomed which a drink of your choice and Govind (deputy manager) even provided a bowl of marshmallows for our very tired little boy! We were lucky enough to stay in one of the suites and 'oh wow' it really was a suite. It was huge, there were gorgeous little touches in our room, a Teddy bear for our son with the OGH jumper on, an activities pack with colouring pencils and pictures. There were flowers and chocolates for my mum as it was her birthday which was such an amazing touch. We had endless amounts of tea, coffee and hot chocolate including bottled water. The bed was huge and the pull out bed for my son was so comfy, he slept in for all 4 nights. It was so clean and even housekeeping would redo the room later in the evening when we were out having supper. Another touch that I thought was so lovely was every evening someone would come round the rooms around 6.30pm with handmade biscuits from the kitchen team.
The restaurant at the hotel was amazing, the evening meals were perfect, the breakfast was delicious, my husband was delighted that they provided health juices! We also had afternoon tea which was delicious.
The hotel is centrally located with a small walk to the town and harbour. Behind the hotel is Candie gardens which is a lovely walk round and a bus stop that will have buses to take you to most places.
The beauty of this hotel really is the staff and the service. Nothing was ever too much and they made such a fuss of our 4 year old son who had the best time. They even asked him one morning what fruit he would like and he told them bananas for them not to have any in that morning... I was astonished the next morning a bowl of bananas were waiting for him at the breakfast table! I really want to give a special mention to Govind (deputy manager), Byron and Wyne who really looked after us and made our 2nd visit to Guernsey so much more special. We will be returning back to hotel no doubt.

The team at this hotel are incredible. They remember everything and go above and beyond to make your stay perfect. Its the team that make this hotel what it is, friendly, happy and attentive.
The hotel itself is old, bit tired but quirky. We were in a standard room and found it too small for a few nights stay, nethertheless it was very clean although we found the ventilation difficult to get right
Recommend the treatment room
Fantastic breakfast choice and high standard
Bar staff and standard brilliant

Had afternoon tea at the OGH which was not inexpensive but absolutely delicious. Selection of sandwiches, scones, cakes, etc was superb. What made it special was the attention of the staff - in particular Siya looked after us and made sure we wanted for nothing. What a great ambassador for the OGH.

6 days is good for getting round Guernsey, a car is a good idea and costs little more than parking at Poole Port. Excellent curry room in hotel, which is a short walk from the quay and high street.

This hotel went over and above to make our stay fantastic. When we arrived there was someone ready outside waiting to open the doors of the car and carry our luggage, We were offered a welcome drink straight away. Check-in was a dream. We had a sea view suite that exceeded expectations. Breakfast was cooked fresh to the person's choice. We had dinner at the hotel which was excellent and afternoon tea (the chef went out of his way to make homemade sugar-free cakes). Nothing was too much trouble and we totally enjoyed our stay in the heart of St.Peter Port. Thank you OGH staff all of you were attentive and friendly. you made the stay so special.

Over the weekend my husband and I visited the Curry Room at the OGH for my birthday and our wedding anniversary and we simply had a fantastic time. The food was delivious, the wine was gorgeous and the ambiance of the room was sophisticated and comfortable. Our waite Wyne was incredibly attentive and made our evening very special indeed - Thank you!

Wonderfully situated hotel in St Peter Port, with excellent views and a peaceful, calm aura. Rooms are spacious and exceptionally comfortable. Decoration is on the eccentric side, but everything in the room was high quality—especially welcome was the plush bathrobe.

However, the thing that makes this hotel so very special is the staff (some will get missed out, but they really all were fabulous). Ranga, the Concierge in charge when we arrived, was fabulously cheery, very helpful and possibly the world’s strongest man (sorry again for bringing so many funny shaped bags). Irma on reception was warm and informative. Housekeeping, who made sure our room was spotless everyday, thank you to you all, too—the nightly turndown service, with little midnight snacks, were a lovely touch.
But the standout was the very thoughtful and instinctive Siya, who attended to us at breakfast, and went above and beyond to ensure I could enjoy a meal in The Curry Room without having to worry about my peanut allergy for once. He took such care, even down to ensuring he’d cleaned his hands every time he came to our table. Amazing customer service and a lovely, warm person to speak to, too. I actually should also thank Chef Nolan for creating a couple of new nut-free dips that night, too. The lime and coriander raita was divine, as was the sweet chilli sauce. Also, thank you to Paul and Govind for also helping to make us feel extra special that evening!

All in all, a lovely hotel to stay in, where guests are treated like honoured friends, and the food is generous and delicious. We’ll definitely stay again.

Excellent hotel. Conveniently placed for town. Friendly, helpful staff. Comfortable room. Delicious food - the best breakfasts ever! Good choices for Afternoon Tea and evening meals. Highly recommended👍😊

We headed to the Curry Room for a date night before our next baby, and had the most wonderful evening. The curries were delicious, we especially enjoyed being able to try a selection so many things on the menu with some lovely extra touches.
The service was exceptional, we were looked after by Siya and 'service with a smile' doesn't do him justice. He was fantastic and made the evening really special. Thank you!

Had a wonderful massage, really lovely service

excellent hotel. Staff very attentinve and friendly - in particular to our 4 year old son. We very much enjoyed our stay. the rooms were lovely, the breakfast in particular fantastic. highly recommended.

An exceptional five star hotel with unparalleled service. I had booked into the Duke of Richmond hotel and due to renovation work was relocated here. Rooms are small but well appointed. The food is fantastic. We had dinner one night in the Governor's dinning room. It was an exceptional India meal. It's an expensive spot but definitely memorable.