Just came back from our third stay at this wonderful hotel. From the moment we arrived my husband and I felt like we were being treated like cut glass. The service is second to none. The welcoming glass of prosecco is much appreciated. Our room is extremely comfortable and the air conditioning is great to have after a hard day sunbathing by the pool! The marble bathroom with waterfall shower is lovely. The turndown service is a nice touch - but we noticed that there are no chocolates this year. The heated pool is fabulous (except there were quite a few more children this year - ours are grown up, so we’ve been there, done that) but the little touches like the free ice creams and the abundance of towels made up for it a bit. The only gripe about the pool area is the shower/toilet - the toilet was leaking quite badly, so we avoided those. That definitely needs some maintenance. The restaurant -The Brasserie is worth a visit - especially the lamb rump is exquisite. The breakfasts are to die for. We always go to the Curry rooms. It used to offer a wine flight and that experience was amazing, but they’ve stopped that now. . The cocktail menu in The Crown Club is extensive and they were scrummy! All the staff are so fantastic and can’t do enough. We are already planning our next holiday to this wonderful hotel next year. Thank you to all the staff for making our holiday so memorable again.

A wonderful stay in a beautiful property made extra special by the staff. We had such a fabulous time at the OGH, from the welcome, thank you Ranganai, to the food, knowledgable staff, excellent tour of the wine cellar and insights into mixology from Jeffrey and Dave and just an amazing place, full of surprises, gorgeous art work and antiques. We have stayed in hotels all over the world and I can absolutely say the OGH is my favourite. I can't possibly name all of the staff who made our stay so fabulous but to name a few others, Mimi, Ryan, Alessandro the servers in the Curry room and most certainly all the back-room people, the rooms and public areas were immaculate retaining the air of tradition and country house grandeur, the food from breakfast through snacks and amazing dinners were out of this world. Thank you all so much, we will be back so that we can explore more of this fabulous island from a perfect base.

Well it’s not often I say it , especially if you have read any of my other reviews ,
This hotel is spot on , just returned from a 4 day stay , The food , the staff , the cleanliness of the hotel 1st class , the management run a very well organised machine , never had to wait for service anywhere , the staff were very polite and helpful, a special mention to Paul behind the bar , such a happy pleasant guy even when very busy .
A few points to make , it’s up a fairly steep hill from the port , don’t be fooled by a short 3 mile taxi ride it will set you back £20-25 from the airport.
Around the pool is lovely but quite small so abit of sunbed hogging goes on which is a shame .
Fantastic restaurants all over the Port , even use the hotel the evening meal was lovely too .

Amazingly wonderful staff!
Excellent location!
Beautiful and clean accommodations and common areas.
We will be back!

Our 1st visit to Guernsey was for our golden wedding anniversary. The OGH hotel made it superb with their excellent personal service, facilities and restaurants.
It is an old building so the 60 rooms are all very individual.
The Brassery Restaurant was very good - eat in the conservatory or out in the garden for breakfast or lunch. Evening tends to be inside with open windows. Good choices of food, all very good, superb service.
Lovely bar which does make good cocktails and friendly service inside or out. There is also a bar menu but we did not try that.
The Governor's Room Curry House was fine dining curry with a south african twist. Superb food, wine and service.
The concierge service is very helpful and managed to book us into the Victor Hugo tour (ensure you get an english tour and book well in advance) and the TukTuk tour which were all really good. We also took a ferry trip over to Herme.
The small swimming pool is set in lovely private gardens with sunbeds, towels and free flavoured water. Wonderful pool side service.
A few minutes walk to Candie gardens which are worth a visit. 10 minutes walk down the hill into St Peter Port sea front or shopping streets.
All in all, a superb hotel and visit. We will return.

SPA Review - a huge thank you to Susan and Barbara for looking after us once again for a Couples 60min Deep Tissue Massage, we look forward to seeing you for future treatments, we always feel very well looked after and come out feeling amazing. We must see you more often!

Lovely hotel with wonderful staff who make you feel very welcome and part of the family

Very nice family stay! The hotel is truly magnificent and the team is very professional. A special mention to Kris, whom I would like to thank warmly for her great kindness and all her little attentions that brightened up our trip. Don't change a thing!

Another fantastic stay at the OGH at the beginning of July. Couldn’t wait to return for our fifth stay and nothing disappointed us. Welcomed like old friends with a glass of our favourite wine, set the scene for another fabulous holiday. Room overlooking the pool towards the sea front. Breakfasts are the best we ever have in a hotel and we were lucky enough to able to eat outside every day. Andrew we have to say again you have a great team, nothing is too much trouble and we are very grateful to you all. Have to give a special mention to Alessandro, Alice and Siya in the restaurant, Dave in the bar and of course Roberto, Kris and Josh. And you too Andrew, I wish more managers went the extra mile like you. Will be returning in October with our friends.! Thank you again.
Julie.

Couldn’t fault the staff but the rooms are lacking something and feel a little tired. We stayed in a classic double but then moved to another. We moved because I struggled with the shower in the first room having mobility issues. The second room was bigger but seemed tired and the seating was inadequate, the air conditioning didn’t work to start with but was fixed after a couple of days. The bathroom basin was cracked and the shower head didn’t stay where it was put. I looked at the classic doubles on the web site and they didn’t reflect what we had. The website shows very big spacious rooms and if we hadn’t been moved I would have checked out and sought alternative accommodation.

A delightful hotel with the best service that we have ever had!
Location is very central in St Peter’s Port and a 5 minute walk to the port. Offloading our car outside the hotel was easy and the hotel concierge then moved our car into the awkward hotel car park.
Warm welcome at reception alongside a very welcome glass of Prosecco and a quick guided tour of the hotel facilities.
Room itself was lovely, clean and well kept with good air conditioning. Large bed which was exceptionally comfortable. Room was also well attended each day we were there (3 nights). There was a shower over the bath which was not ideal and clothes storage was limited. Room and en-suite probably needs a bit of updating.
First night we dined in the Curry Room. Again service exceptional. Curries were delicious.
Breakfasts were served in the Brasserie restaurant and on the adjoining patio. Wide selection of food available from the buffet including fresh fruit, cereals, pastries and juices. Hot food was ordered at the table and included a good selection of options. The welcome and service by the staff at breakfast was delightful.
One afternoon we opted for the Date Night offer. This included 90 minute massages for us both and a choice from the set menu from the Brasserie. The massages were excellent and the food from the Brasserie was again delicious. Again accompanied by exceptional service.
Public areas in the hotel were very comfortable and included a bar area adjacent to the Brasserie restaurant. There was also an outside pool with a handful of sunbeds. Service from the bar was excellent.
Finally, for our final morning we had to leave early (before breakfast). The hotel provided a delightful takeaway breakfast which we enjoyed when our ferry got to Jersey.

Un séjour magnifique dans cet hôtel pour notre voyage de noces.
Accueil chaleureux du personnel. Nous avons apprécié la visite des lieux lors de notre arrivée par Roberto. Cela facilite notre appréhension de l'hôtel qui regorge de petits coins.
Nous avons eu la chance d'être surclassé pour l'occasion.
La suite était splendide avec quelques douceurs pour nous accueillir.
Nous avons pu profiter du spa et de la piscine. Service haut de gamme sans fausse note!
Le lundi beaucoup de restaurants sont fermés sur Guernesey nous avons donc dîné au restaurant de l'hôtel "la Brasserie". Repas délicieux!
Nous reviendrons sûrement !

Although I didn’t stay at the hotel I booked a 90 minute aromatherapy massage in the spa. Susan was my masseuse who I cannot praise highly enough. When I go away I always treat myself to a massage but this one completely topped all the rest. The ambience is calming and oozing luxury but I must credit Susan’s amazing ability foremost. Please request this lady - she is phenomenal. So much so that I’ve booked another one before I return home on Friday!

My husband and I stayed at The OGH from in July. We had one of our most favourite holidays ever. We had reserved a king size bedroom with a balcony and the room was light and spacious. The views of the islands was incredible.

The hotel is beautiful and the facilities excellent. The food was out of this world and the fish dishes in particular were an absolute favourite of ours. The attentiveness of the staff is exceptional and nothing is ever too much trouble. The staff actually treated us like family and remembered us from the previous year. It would be wrong to mention just one member of staff so I have mentioned several in this email. Firstly, Kris, is a great manager. He clearly has high expectations of his staff and his manner and friendliness very much sells your hotel. He was supported by Roberto with his wide smile and his happy disposition which made us feel so welcomed every day. In the restaurant, we were looked after by Pamela, Tendayi and Alessandro who advised on dishes brilliantly, served us with friendliness and a sincere smile. They made every dinner experience a pleasure. We had only booked to eat an evening meal once at your brasserie; however, after a delicious fish supper, we cancelled the other restaurants we had booked on the island to visit and chose to eat at your restaurant each night.

Stewart helped around the hotel, taking our bags and taking us to our room. He was so helpful and so friendly and his chattiness was welcomed each day. And lastly, but definitely not least, Sujith, attended to our room each day always leaving us with a beautiful creature made out of towels. The room always looked fantastic when we came back in after a long day and we were curious as to what lovely swan or elephant maybe sitting on our bed.

This is a fantastic hotel and definitely has become one of the highlights of our year. We’re looking forward to next year already.

What an amazing hotel. We had a Seaview King room with a balcony. Only one tiny niggle was the flat roof that took up half of the view but the size of the room compensated for that.
The staff are fully focused on customer service and cannot be faulted. A very special mention for Jeffrey in the crown club bar. He made out stay ! And we had the pleasure of meeting his family. He really does give 5 star service. Also a mention for the staff that man the pool area. Once by the pool you do not have to move an inch as everything is bought to you including complimentary drinks, ice cream and fresh fruit.
The food in the dinning room was as expected but I would avoid the lamb rump as I found it very tough and full of gristle.
That said they where very sorry and did not charge.
Roberto was very welcoming and made us feel at home straight away.
Overall it was nice to go somewhere where customers are treated with good old fashioned service that is so lacking these days.

First time visit to Guernsey and we stayed at the OGH to celebrate my 60th birthday ( hubby was also 60 but at the beginning of June ) We stayed for 10 nights. we were welcomed with a glass of bubbles and shown around the hotel after booking in, our cases were sent up to our room ready for when we went up, the air con was lovely as very hot when we got there.
The staff were all very helpful and a big shout out to “T” and Pamela, also thank you to the chef as Pamela asked him to speak to us about getting some spider crab, edible crab and whole fish as not on the menu which he did and it was lovely ( hopefully I can send some pics ).
My birthday breakfast was brilliant, bunch of flowers on the table, some Buck’s Fizz and a bottle of champagne ( flowers ordered by hubby )
And lots of birthday wishes from all the staff.
The food was excellent in the hotel and lots of tables in the gardens to sit in the shade or the sun with a cold glass of wine or a cocktail.
Thank you Sianna for keeping us fed and watered while we lazed by the pool and made sure everyone had enough towels, also a cold glass of wine by the pool is a must.

From the moment we arrived at the OGH we felt welcomed and truly relaxed.

Our room, 111, was excellent, comfortable and spacious with perfect air conditioning which was so necessary as we were staying during the recent heatwave when Guernsey enjoyed its hottest day ever.

All the OGH staff we encountered during our stay, whether in the restaurants, around the pool or just around the hotel in general were super friendly and accommodating.

We reserved a gin tasting experience and this turned out to be a throughly enjoyable and enlightening experience.
the bar tender who conducted the tasting, was knowledgeable and interesting to talk with, we definitely learned a few things to try out at home, we even bought one of the local gins included in the tasting from duty free at the airport.

We will recommend the OGH to anyone we know thinking of taking a holiday in St Peter Port and we hope to return ourselves at some point.

A wonderful hotel and a great birthday stay - so welcoming. Room with a view and so comfortable

We recently visited Guernsey for the first time, staying nine nights, at the OGH Hotel.

Firstly, all the staff were fantastic. Everyone was cheerful, professional with a high level of customer service. We did find, on the odd occasion, in the bar area, that they were overstretched which led to a long wait to order a drink or food, but we could see that they were working flat out. The valet parking is a nice touch and our room was cleaned and tidied thoroughly every day. On returning to the hotel each time we had been out, we were always greeted warmly.

Our king room had a very comfortable super king bed, was a good size overall and was well equipped. We were at the back of the hotel overlooking the kitchen area which, although slightly disappointing, was understandable as we hadn’t booked ‘a view’. There was a background hum from outside fans, but we didn’t really notice this after the first day or so.

What we did feel, however, was that the room, being in this position in the hotel, should have been decorated in brighter colours or light, neutral tones, as those king rooms shown on the website are. Ours was all dark browns and dark beiges, with heavy brown curtains, making it feel unwelcoming and without a lot of natural light due to its position and net curtain over the bottom half of the window. It just didn’t make us feel 5 star and ‘uplifted’ each time we entered it, which was a shame.

Breakfast in the Brasserie, which was light and airy, was excellent, with a wide choice, particularly of cooked options. We also ate several times in the bar area, the Olive Grove and the Brasserie, in the evening, and the food was very good.

The pool area is sheltered with comfortable sun loungers, although these did get full, on occasion, as our weather was hot and sunny.

Overall, we enjoyed our stay and the hotel clearly has a large, returning customer base, but it didn’t quite feel 5 star for us, mainly due to our room.

Moving forward, I think thought needs to be given to how the hotel maintains the ‘old world, traditional charm and decor’ that many of the returning guests obviously love, balanced with making it feel fresher, lighter, brighter and updated in some areas.

We returned to OGH for our 40 th wedding anniversary having spent our honeymoon in Guernsey.
We enjoyed 5 super relaxing days at this special hotel where we were warmly welcomed with some fizz and a dear little anniversary cake plate. Nothing was too much trouble for the staff from start to finish .
All staff work hard to allow you to feel pampered and valued and importantly to feel relaxed .
Our breakfasts and dinners were all absolutely delicious and we enjoyed our room with a view of the pool and out to the island of Herm .
Special thanks go to Tanusha and Pamela in the breakfast area and Zana in the Governor’s restaurant.
We felt this hotel has kept up its charm and character and continues to retain its 5 star qualities . Our room was kept spotlessly clean and the monogrammed bedding was superb!
We hope to be back for future celebrations ..
OGH has a special place in our hearts . Thank you to everyone.

This was our second holiday at the OGH to celebrate our wedding anniversary. Indeed, we noticed that there were a lot of Returners like us. The location is perfect for the town and its attractions, the bus station, and the ferry port that services all the Channel Islands. Upon arriving at the hotel, one is immediately greeted and looked after, and this attentiveness continued for the whole of our stay. All the staff were friendly, welcoming, and genuine, and provided exceptional service. Everyone remembered our names and the attention to detail was incredible. The atmosphere was one of joining a big family of staff and guests, where everything was possible. We felt like real VIPs throughout our stay. Our room was spacious, serviced daily, clean and tidy, and we enjoyed balcony seats with sea views of Herm and Sark, and the price was extremely competitive. The hotel has a beautiful warm outside pool and spacious area with sunbeds, chairs and tables, and pool facilities. It has made good use of the space available and there is a lovely olive terrace, garden and outside bar area. There is also an extensive spa and gym, which residents can use. The hotel is beautifully decorated and faithful to its heritage with lots of antiques, artwork, and moments of history shared throughout its lounges, public areas and guest rooms. As expected, the food was of a very high standard and quality, and well presented. Anyone who has a special diet is catered for. Our wedding anniversary dinner in Le Brasserie was exquisite. Both bars were well stocked, with lots of choice, and there are plenty of different areas to sit. The hotel offers several excursions and we booked 2 of them. We enjoyed an amazing Sunset, Fizz and Chips at Cabo Bay, attended to by the hotel butler and head concierge. It was simply a special and divine experience which will stay with us forever, and the sunset was spectacular too! We also booked the Sark Experience where we had our own private horse and carriage with a local guide for the day and this enabled us to visit most places on the island. We also had a huge Afternoon Tea at OGH which took us all afternoon to devour. Delicious! This hotel definitely lives up to its 5-star status. We will be back soon!

First thing to say is the staff are, almost without exception, terrific. My 3 rating is about the state of what claims to be a 5 star hotel. This is an old-fashioned hotel that is showing its age. We stayed in a seaview room with balcony. Seaview was there, but also view of a large flat roof. The room itself we found noisy - banging doors, one night a dog barking in the next door room. Around the hotel some carpets look worn; looking around the main restaurant, sills were dirty, the underside of chairs covered in dust. For a 5 star hotel today they may qualify on facilities but not on attention to detail and the right level of facilities cleaning and maintenance.

Excellent …. Untill they had an event. Service suspended.

This is the only 5 star rated hotel on Guernsey. It is well deserved, as the location is great (in the
middle of town), the views over the harbour are amazing, the rooms are very comfortable, the food is exceptional but above all, the staff are superb! Nothing is too much trouble for them! Always smiling and very helpful!

We love this hotel. Although we had pre-
booked to stay in another hotel in St Peter Port, this was our go to place every evening. The Staff greeted us like old friends , especially Ryan the barman and the Piano player . The ambience was warm and friendly. Next time we come to Guernsey we will definitely book to stay here. Thank you all at Old Govt House hotel for helping to make our visit to the beautiful island of Guernsey so memorable