Old Government House Hotel & Spa
Latest Reviews
Exceptional service
Source: google.com
Quatre jours de rêve passés dans cet hôtel où chacun contribue à vous donner le meilleur de l’accueil. Chaque souhait est exaucé grâce à Krys qui sait se mettre en quatre pour vous.
Les lieux sont magnifiques et confortables.
Essayez le tea-time, une jolie parenthèse dans un décor feutré. Nous reviendrons assurément dans cet hôtel bienveillant pour poursuivre la visite de l’île.
Les lieux sont magnifiques et confortables.
Essayez le tea-time, une jolie parenthèse dans un décor feutré. Nous reviendrons assurément dans cet hôtel bienveillant pour poursuivre la visite de l’île.
Source: google.com
Under NEW management and great April 2025. Could not fault it, bars and restaurant good, clean accommodation. Above all ALL staff were very professional and genuinely friendly. I joked they put me on the top floor and I was a cardio patient. They offered to move us which I declined and the guy insisted on taking my luggage upstairs. Best place I’ve stayed at ever.
Source: google.com
Amazing place staff are so friendly and your ever need is meet we brought a dog with us so helpful hotel is amazing very clean food is amazing
Source: google.com
We celebrated our one year wedding anniversary here (after spending our honeymoon at the OGH last year) and once again, we had the most amazing time. We were spoilt with a room upgrade and spa acces. We then had a beautiful dinner with cocktails in the Crown Club, followed by the best sleep in the comfiest of beds. We woke up to a chocolate egg outside our door, as it was also Easter - a lovely touch! A super yummy breakfast, followed by a beautiful afternoon tea... And to top it off, a couples massage! Safe to say, it was the most fabulous 24 hours, and the staff are just the most friendly and helpful we have ever encountered. Big shout out to Kris, Pamela and Christina for making it extra special! We shall see you again next year!
Source: google.com
Fabulous cocktail masterclass! Jeffrey was involved but not intrusive. He gave direction but wasn’t overbearing. Fun, relaxed, boozy and a perfect Christmas present to enjoy time with my mum! Thank you Jeffrey - we will be back for the next class soon!
Source: google.com
We had an exceptionally perfect stay at this beautiful hotel. The staff greated us like old friends by Chris. We were given sparkling wine on arrival (thank you Stewart) and upgraded to an opulent room facing the sea (room 138).
Stewart gave us loads of tips for Guernsey as it was our first visit.
Breakfast was served in a grand room with a lovely view also. My eggs Florentine may have been the best I've ever had. I can recommend the kedgeree too.
We booked a massage and afternoon tea for my birthday too. Everything was exceptional and we were delighted with some complimentary champagne as we were celebrating my birthday!!!
Each evening as they performed their turndown service, they left us a tasty treat e.g brownies and flapjacks.
We bumped into Chris in town off duty and he was just as friendly and welcoming to us.
If you stay at this hotel you won't be disappointed. It's absolutely beautiful. Like going back in time. Yet it has all the modern amenities. It's very central to the quaint town, bars and restaurants.
I'm sorry not to have remembered other staff names in the breakfast room and lounge but everyone was great. Whatever this hotel is doing to keep it's staff this happy. Please keep doing it
Thank you, thank you, thank you for an incredible experience and stay. We hope to see you all again soon!
Stewart gave us loads of tips for Guernsey as it was our first visit.
Breakfast was served in a grand room with a lovely view also. My eggs Florentine may have been the best I've ever had. I can recommend the kedgeree too.
We booked a massage and afternoon tea for my birthday too. Everything was exceptional and we were delighted with some complimentary champagne as we were celebrating my birthday!!!
Each evening as they performed their turndown service, they left us a tasty treat e.g brownies and flapjacks.
We bumped into Chris in town off duty and he was just as friendly and welcoming to us.
If you stay at this hotel you won't be disappointed. It's absolutely beautiful. Like going back in time. Yet it has all the modern amenities. It's very central to the quaint town, bars and restaurants.
I'm sorry not to have remembered other staff names in the breakfast room and lounge but everyone was great. Whatever this hotel is doing to keep it's staff this happy. Please keep doing it
Thank you, thank you, thank you for an incredible experience and stay. We hope to see you all again soon!
Source: google.com
A truly classic hotel old fashioned superb service where the staff were amazing 👏
Source: google.com
Great hotel great staff very friendly
Source: google.com
We had dinner at the curry room. Coming from South Africa we were expecting it to be good.....but oh my word! It was heavenly! Our waitress was lovely and so helpful! Thank you to Shaminee and Krysta wo also helped make an effort to make sure me and mom would love it!
I will be back at least once a week for a curry now!
I will be back at least once a week for a curry now!
Source: google.com
An outstanding hotel stay. The staff were incredibly helpful, the service was the best we’ve ever experienced anywhere! Our Queen double room was very comfortable, everything you’d expect at a high quality hotel. The food in the restaurant was outstanding, favourites were the hot and cold seafood platter and fillet steak, which was cooked to perfection. We also had afternoon tea which we thoroughly enjoyed. The wine list is extensive but it is expensive.
The hotel is a five minute walk from the centre of St Peter Port, ideal for shopping and exploring the island by bus.
A thoroughly enjoyable five night break.
The hotel is a five minute walk from the centre of St Peter Port, ideal for shopping and exploring the island by bus.
A thoroughly enjoyable five night break.
Source: google.com
We had the brasserie lunch and it was wonderful- the service was outstanding. It was my daughter’s birthday and she was treated like a princess! The staff - Alexandro in particular, but everyone was lovely- could not have done more for us.
Source: google.com
Had a great time here with my friend Ray and celebrating our 60th birthdays thanks to all the staff for looking after us 😊
Source: google.com
Lovely old Hotel, great food and service.
Comfy room with a lovely balcony overlooking harbour.
Comfy room with a lovely balcony overlooking harbour.
Source: google.com
Genoten van een heerlijke afternoon tea.
Source: google.com
We attended the cocktail-making class at (I believe in George's bar) for a birthday celebration, and it was a fantastic experience! Shaminee, our instructor, was absolutely superb. She not only taught us how to make delicious cocktails but also made the entire experience incredibly enjoyable and fun. Her knowledge and enthusiasm truly made the class special. The cocktails were also absolutely delicious! We tried to replicate Shaminee's cocktail making but she's in a class of her own. We were also served snacks for the class which were also stunning! The salmon and the crab were so fresh and tasty!
Shaminee is a real asset to the hotel, providing excellent customer service and personalising the experience for each of us. The hotel itself is beautiful, and although we didn't stay overnight, the ambiance and the exceptional service from the staff made a strong impression. I would love to return and stay in the future based on what I saw.
Highly recommended for anyone looking to have a great time while learning something new!
Shaminee is a real asset to the hotel, providing excellent customer service and personalising the experience for each of us. The hotel itself is beautiful, and although we didn't stay overnight, the ambiance and the exceptional service from the staff made a strong impression. I would love to return and stay in the future based on what I saw.
Highly recommended for anyone looking to have a great time while learning something new!
Source: google.com
Stay here for 5 nights, and the hotel is located perfectly for amenities and transport.
The room was very comfortable and clean.
The restaurants served delicious food, and the service was outstanding.
We truly enjoyed our stay here.
The room was very comfortable and clean.
The restaurants served delicious food, and the service was outstanding.
We truly enjoyed our stay here.
Source: google.com
Nous venons de rentrer de nos vacances d'une semaine dans ce bel hôtel. Avec un charme un peu désuet mais très luxueux, nous avons passé un excellent séjour. Leur plus grand atout au OGH est l'ensemble de l'équipe, que se soit en salle, au service, à la réception ou à l'étage, tous sont incroyablement gentil, souriant et serviable. Ils aiment leurs métiers et cela se sent, c'est tellement agréable 😁. Grâce à eux nous nous sommes senti comme chez nous 🥰, MERCI A TOUS. Pour nous avoir tout particulièrement choyé avec beaucoup d'attentions et de professionnalisme, nous remercions Kris (notre sauveur en taxi 😊), Alessandro (Grazie mille per la vostra gentilezza), Shaminee (Miss Gruyère 😋) , Byron (Lord Byron pour nous 😉), Pamela, Juana, Roberto et tant d'autres 🤩. Nous quittons votre famille avec le cœur pleins de bons souvenirs, MERCI, THANK YOU VERY MUCH, GRAZIE MILLE. Si vous souhaitez passer un séjour calme et au sein d'un établissement bien géré, nous vous conseillons à Guernsey l'OGH. Bien à vous, Carole et Walter Dällenbach
Source: google.com
Stayed 4 Nights great location,
Well run hotel staff 100% helpful,
Food, breakfast could improve the ingredients,
had a Curry in the Indian restaurant which was good,
Would return.
Edward Wilcox Jillian Chandley
Well run hotel staff 100% helpful,
Food, breakfast could improve the ingredients,
had a Curry in the Indian restaurant which was good,
Would return.
Edward Wilcox Jillian Chandley
Source: google.com
Dans le cadre d'une réunion professionnelle nous avons été reçus dans une salle de séminaire cosy dans le parfait esprit "British"... un personnel professionnel et attentif. Très bel endroit que je recommande 👍👍👍😉
Source: google.com
Wow, wow, wow, we had a four night stay at the beginning of May and can only speak highly of this hotel. Nothing was too much trouble for the staff and a couple of tiny issues we had, were rectified immediately. Service in the bar and restaurant was great, staff in the restaurant helpful with local information and the food is so good. We had an afternoon tea, a lunch, breakfast everyday and also a taster of the lunchtime grill - all of the food is excellent, thanks to the chef and his team. Would recommend this hotel to everyone and would definitely like to return for another visit.
Source: google.com
We were disappointed as our luxury Queen room was small and only had a double bed. We thought it was more a three star. There was a stain on the carpet and a gap around the bath overflow and the whole room was tired. we expressed our concerns at the time but were told that they were fully booked
Source: google.com
What a lovely stay at the old Goverment house hotel in Guernsey staff were all lovely and couldn't do enough for you what made it such a wonderful stay. Thank you
Source: google.com
My husband & I stayed at the Old Government House Hotel in w/c 22nd May 2024 to celebrate our up and coming 44th wedding anniversary. We are so pleased that we did, this hotel is the best 5 star hotel we have ever stayed at.
The service was out of this world, nothing was too much trouble for the staff and management. We have never seen staff so happy in their job, everyone was pleased to help, welcoming and went out of their way to make our stay so enjoyable, there are many hotels who could use the OGH as a role model to how they should run their hotels.
The food at the brasserie was outstanding both at breakfast & evening meal as was the service received. I also really enjoyed our afternoon tea, which met all of my expectations and more.
We will certainly be going back next year to stay at the OGH.
We would also like to thank all the staff for making our stay such a special occasion, you are a huge credit to your industry, well done. Caroline & Jon
The service was out of this world, nothing was too much trouble for the staff and management. We have never seen staff so happy in their job, everyone was pleased to help, welcoming and went out of their way to make our stay so enjoyable, there are many hotels who could use the OGH as a role model to how they should run their hotels.
The food at the brasserie was outstanding both at breakfast & evening meal as was the service received. I also really enjoyed our afternoon tea, which met all of my expectations and more.
We will certainly be going back next year to stay at the OGH.
We would also like to thank all the staff for making our stay such a special occasion, you are a huge credit to your industry, well done. Caroline & Jon
Source: google.com
5 stars all round. Nothing more needs to be said
Source: google.com
