Aaron phone 15 minutes before his arrival and when he did arrive he explained everything thoroughly. Everything was left clean and tidy. Thank you.
In March 2019, kamen said:
The engineer that installed my system was Aaron and he was extremely helpful, friendly and very polite. he made sure I was aware of everything I needed to be. i am very grateful for the friendly service provided by Aaron and the Welbeing team.
In February 2019, Susan D said:
On 12th February 2019 Aaron installed the careline and we chose the the falls detector for my mother. Having lost my father 2 days before Aaron made it a very pleasant morning. He was informative, helpful and even made us laugh a few times. Thank you Aaron.
In February 2019, lisa wood said:
Aaron installed this at my parents property today , he was excellent, explained everything he was doing, and even done a demonstration call at the end, very thorough, and professional. Thank you.
In February 2019, Leaning said:
Aaron was the engineer that installed the equipment.
He was very polite and explained everything as he was doing it.
He telephoned beforehand and gave me a rough idea of what time he was arriving.
In January 2019, Isabel Warren said:
The man that came to set it up for my friend was very pleasant and explained it to us clearly. We were very happy and my friend donot have to. Worry any more about falling and not getting hold of any body.
In January 2019, Simon said:
Can't recommend Welbeing enough, we've been really happy with the service that we've received and will definitely use again. The online purchase system works well too and pricing is competitive to go with the excellent service.
In January 2019, Amy said:
The Welbeing team are superb, always friendly and willing to go the extra mile. The Lifeline products on offer are varied and easy to install.
In January 2019, Jess B said:
The team at Welbeing are friendly, professional and knowledgeable. With a wide range of lifeline solutions available, the team are more than happy to talk you through the best solutions for your needs.
In January 2019, Dawn Lambert said:
I recently had this installed for my 93 year old mother it was a very pleasurable experience for both of us. The engineer was very patient and understanding of my mother's age and took his time explaining everything. I can't fault the whole package and it has given me piece of mind knowing if she needs help at anytime it is only a press of a button away 24 hours a day.
In January 2019, CustomerDenise said:
we only just had the system installed today, but the Engineer Michael was very good, patient and pleasant, can't see any problems arising as
this mornings installation has gone so good !Peace of mind for our elderly parent living on her own !
In January 2019, Rosemary Key said:
This morning Micheal came to installed a button alarm, for my 93yr old neighbour.
The young man was very polite and helpful. He explained everything about the alarm to her, and was patient with her as she is very deaf.She will be much safer now as this will get help sooner.
Thank you Micheal
In January 2019, Paula Morris said:
Had Lifeline installed for 90 year old mother in law today. Jim who did the installation couldn't have been nicer to her, it was all explained to her, but is actually very simple. She and us now have the reassurance that should she have a fall or be taken ill she can summon help.
In January 2019, David Smith said:
Just had Lifeline installed, tested, and explained to me. Service was excellent and test calls were totally successful.
In January 2019, Hannah Powell said:
Friendliness meets professionalism in a beautiful way thanks to the caring workers.
In January 2019, David Ruddle said:
As a client I have read all the blogs added to my website. I have learnt so much about telecare and independent living. A subject I am very interested in better understanding.
In January 2019, James smyth said:
Welbeing have been amazing. They installed their lifeline service in my mother's home soon after I called them. The engineer was very professional and knowledgeable and spent time explaining the equipment to my mother and I. My mother has …MoreWelbeing have been amazing. They installed their lifeline service in my mother's home soon after I called them. The engineer was very professional and knowledgeable and spent time explaining the equipment to my mother and I. My mother has pushed her pendant a few times and the staff have always responded in a very caring way even though she did not need anything. I would highly recommend this company and the service they offer.
In January 2019, Caroline Chong said:
Thank you so very much for the service you provide for my mother, Dori, not only do you remind her to take her medication your staff always take the time to say a few kind words. They are a credit to you and once again a heartfelt thank you from both she and me.
In December 2018, K said:
Many thanks for a professional first class service courteous and very helpful with an honest caring member of staff Ian who made the whole visit so easy highly recommend
Welbeing have just supplied their Lifeline product to my wife's Nan (honestly), she hasn't been particularly keen on the idea herself until this week, but if it means someone can help her when she's had a fall in her back garden, without having to sit in the cold for a couple of hours until one of the family happened to pop in it's more than worth it.
Would of been utterly lost without these guys on hand when looking after my elderly mother and her falls....always helpful friendly and available within seconds .....110% the best service guaranteed
Reply from Welbeing: Hi Karen, thank you for your kind words and we are glad that we are able to be there for your mother when she needs help.
In January 2018, Pam Keble said:
Absolutely fantastic company - I decided time had come for my father to have a key safe installed, rang the company on Monday 20th November and they installed it today, Wednesday 23rd November!! Such a relief for me living miles away, …MoreAbsolutely fantastic company - I decided time had come for my father to have a key safe installed, rang the company on Monday 20th November and they installed it today, Wednesday 23rd November!! Such a relief for me living miles away, Welbeing now inform emergency services of details of key safe and I can stop worrying at night!
So very impressed, staff all been really helpful, Amy, Dave Williams, Kerry and Sharon who installed the key safe.
Thanks to you all.