The Grand Hotel Eastbourne
Latest Reviews
Myself and my partner stayed overnight and were very very impressed! Enormous room, hot powerful shower, and one of the most comfortable beds I've ever slept in!
Staff were very friendly and helpful, and the place itself is rather pretty, full of old charm. It's a touch worn-down in places (most notably the spa, which could do with a lick of paint and some of the worn-out elements replacing) but extremely nice to wander around. And right on the beach-front too, making for some cracking sunrises!
The only problem I had was that the dinner in the Garden restaurant wasn't particularly warm - in fact it was stone cold by the time we were 1/2way through, which wasn't too impressive. A pity, but otherwise a fantastic trip!
Staff were very friendly and helpful, and the place itself is rather pretty, full of old charm. It's a touch worn-down in places (most notably the spa, which could do with a lick of paint and some of the worn-out elements replacing) but extremely nice to wander around. And right on the beach-front too, making for some cracking sunrises!
The only problem I had was that the dinner in the Garden restaurant wasn't particularly warm - in fact it was stone cold by the time we were 1/2way through, which wasn't too impressive. A pity, but otherwise a fantastic trip!
Source: tripadvisor.co.uk
Recently stayed at the grand for a romantic get away with my other half. Amazing staff all very friendly and we felt as if they would do anything to help! Unfortunately our tv didn’t work (weak signal) so we called reception who sent someone up to have a look within 5 minutes - unfortunately this couldn’t be fixed so we were moved rooms within 10 minutes. As I said, cannot fault the staff!
There was someone staying across the hall that had a dog with them so this was very irritating as it seemed to bark every 5 minutes, also with it being an old buildings the floor boards were very noisy so you can hear every step someone makes outside the door!
There was no parking available at the hotel itself as it was just too busy so we had to park up the road - this meant getting up at 8am on a Sunday to buy a parking ticket!
There was someone staying across the hall that had a dog with them so this was very irritating as it seemed to bark every 5 minutes, also with it being an old buildings the floor boards were very noisy so you can hear every step someone makes outside the door!
There was no parking available at the hotel itself as it was just too busy so we had to park up the road - this meant getting up at 8am on a Sunday to buy a parking ticket!
Source: tripadvisor.co.uk
everything was great as usual. We made use of the special offer and had a room with a view of the sea. we will certainly visit again. The staff are always good and the one thing I love about the Grand is that you do not have music anywhere except in the evening. As it was Friday night you had the dancing and music which was great and next time we will know in advance an take part. Please do not be tempted to have music as the peace was great.
Source: tripadvisor.co.uk
A superb classic good old fashioned hotel where they do everything to make you comfortable. Staff is nice and friendly, and the rooms and atmosphere take you sort back in time where you can indulge yourself with excellence in every sense of the word.
Source: tripadvisor.co.uk
The hotel was excellent, the staff encountered very friendly, the room was very comfortable and clean.I would prefer a served breakfast but most hotels are self service nowadays. I never recommend anything to anyone but offer an opinion.
Source: tripadvisor.co.uk
I can't comment on the hotel as we didn't stay, but instead came with friends for morning coffee. This was an absolute treat and well worth the money. We sat in the Lounge overlooking the seafront. The room itself is beautifully decorated, in a
very traditional style and a reminder of bygone times with its grandeur.
The staff were very welcoming, attentive, but discreet. The menu offers some lovely choices and might appear expensive, but for a one-off it is worth every penny. The tea and coffees were excellent, served with a very tasty homemade shortbread biscuit. The hot chocolate was to die for. We were treated like very honoured guests and loved every minute of it. At no point did we feel rushed or ignored - that in itself is a fine balancing act. Thank you for a wonderful experience.
If you are in Eastbourne and would like to experience the very best the town has to offer for a relaxing coffee, I would highly recommend a visit.
very traditional style and a reminder of bygone times with its grandeur.
The staff were very welcoming, attentive, but discreet. The menu offers some lovely choices and might appear expensive, but for a one-off it is worth every penny. The tea and coffees were excellent, served with a very tasty homemade shortbread biscuit. The hot chocolate was to die for. We were treated like very honoured guests and loved every minute of it. At no point did we feel rushed or ignored - that in itself is a fine balancing act. Thank you for a wonderful experience.
If you are in Eastbourne and would like to experience the very best the town has to offer for a relaxing coffee, I would highly recommend a visit.
Source: tripadvisor.co.uk
spent a very nice couple of days at the Grand. We have now visited all 4 Elite Hotels all of which provide excellent food and service. Breakfast was excellent with a wide choice at the buffet with matching excellent service by the staff. The same applies for the Dinner and my wife was delighted with the Vegitarian menu.
Source: tripadvisor.co.uk
As always we enjoyed our recent visit . We find the beds too hot even though we had the heating turned off. This means we don’t sleep as well. The meals were excellent. My husband had two massages which were fine . I had two also but found the first massage more beneficial than the second. We will be returning again. The room 300 was lovely.
Source: tripadvisor.co.uk
Lovely hotel with great facilities, whether you’re on a romantic break or with the family. The staff are very friendly and helpful and there’s lots to do including a great health club and spa, snooker and table tennis. Eastbourne beach and town centre are also on the doorstep. Superb break.
Source: tripadvisor.co.uk
Stayed for two nights entrance beautiful and most of communal areas lovely, spa however has stained loungers and paint peeling off walls, steam room has damaged chairs that badly need replacing.
Room furniture is starting to look tatty rather than vintage and some of maids very stroppy.
£65 for 4 G & T’s and a bottle of mineral water.
Add that to overcooked eggs at breakfast and pretty but bland food in the evening makes this somewhere that didn’t live up to expectations for us
Room furniture is starting to look tatty rather than vintage and some of maids very stroppy.
£65 for 4 G & T’s and a bottle of mineral water.
Add that to overcooked eggs at breakfast and pretty but bland food in the evening makes this somewhere that didn’t live up to expectations for us
Source: tripadvisor.co.uk
I chose The Grand Hotel for a surprise Valentine’s stay for me and my partner and I’m glad I did! We were welcomed warmly and waiting for us in our bedroom was a bottle of champagne in ice, fresh strawberries, a box of chocolates and a Molton Brown gift set! The room had everything you could need. The hotel itself was very clean, had lots of facilities and the spa was fantastic! Breakfast was delicious and possibly the best I’ve ever had at a hotel, lots to choose from and an all you can eat buffet. Staff were very friendly and quick to attend to our needs, they treated us like friends rather than customers. The only two points I would bring up is that dinner wasn’t included when it was meant to. This was because the hotel was having a Valentine’s special and would have cost us more to have dinner - resulting in us having to get our own dinner. The other being some parts of the hotel had old furniture/decor which was a bit run down/damaged. Other than that, a very pleasant stay and can’t wait to come again!
Source: tripadvisor.co.uk
It’s known as the white palace and it lives up to its name. It’s a fantastic building with great decor and comfortable rooms and lounges. Dining is excellent. The staff are friendly , very welcoming and attentive to all your needs. I can’t recommend the hotel highly enough. It’s an experience from start to finish that leaves a smile on your face. It may be more expensive than other hotels in the area but believe me it’s well worth every penny. if you want to push the boat out and have a break of the highest quality in Eastbourne this is the place to visit
Source: tripadvisor.co.uk
Lovely comfortable stay with attentive staff and fine dining. We stayed for two nights in this hotel to celebrate our marriage; the atmosphere was relaxed and nothing was too much trouble for the staff. All in all we had a memorable two days in this excellent hotel and it was a perfect start to our marriage.
Source: tripadvisor.co.uk
Amazing, we can’t wait to return. Loved the pool, breakfast was delicious, children adored their welcome bag and milk and cookies at bedtime. Simply fabulous
Source: expedia.co.uk
Great hotel , no problems at all , would recommend , great breakfast !
Lovely building with great history , rooms spacious and beds v comfortable .
Staff very courteous and helpful .
Hotel in a great position fro exploring the South Downs
Lovely building with great history , rooms spacious and beds v comfortable .
Staff very courteous and helpful .
Hotel in a great position fro exploring the South Downs
Source: tripadvisor.co.uk
A nice hotel with friendly staff pool to small for the size of the hotel and changing rooms badly need updating there is car parking at front of hotel but on this visit we wanted to go for a drive in the evening only to find the cars had been double parked we asked the attendant how we get our car out he said we don’t so we had to change our plans
Source: tripadvisor.co.uk
Booked this for a few days away and was slightly apprehensive about the location but from the moment we pulled up to the front of the hotel on the Friday night until we left Sunday afternoon the hotel and services was exceptional. Can't recommend it enough.
Source: tripadvisor.co.uk
Very good hotel. Friendly and nice staff. Great service, both in the spa and dining. Nice, comfortable room. Lovely atmosphere in dining rooms and in the cocktail bar. Would recommend to anyone to visit
Source: tripadvisor.co.uk
My husband and I stayed at the Grand Hotel for the first time last weekend (during a particularly warm and sunny weekend!). We had a wonderful stay, the staff were unfailingly professional and friendly and the food was superb. Everywhere was spotlessly clean and well maintained and it was a real 5 star experience. The location was an important consideration for us too as we wanted to walk to Beachy Head and the Seven Sisters and so we didn't need to use the car at all. The pre-booked parking worked well and our space was clearly marked when we drove in. We will definitely be returning next year!
Source: tripadvisor.co.uk
Arrived to a car park attendant showing us where to park, it was a nice touch. He was friendly and attentive.
We were welcomed and shown to the reception, check in was easy and swift. We were allowed to check in 2 hours early, our bags were taken to our room whilst being given local knowledge and advice.
We went to the pool area in the late afternoon and my girlfriend received a treatment (managed to get a cancellation) The pool are was nice and well maintained. The pool and Jacuzzi were a great temperature.
The only downside was my girlfriend was annoyed there were very young children in there being noisy, she said that not to be expected from a 5star hotel spa area.
The room was comfy and large with everything you would need, there was an expresso machine in the room!!! fantastic touch.
Breakfast was incredible, everything you could want and loads of it. They were very accommodating and wanted to made perfect eggs to order.
We stayed in the hotel for a few hours after check out, the lounge area was comfy, bright and warm. I enjoyed spending a few hours reading through out the late morning.
would definitely recommend and stay and again.
We were welcomed and shown to the reception, check in was easy and swift. We were allowed to check in 2 hours early, our bags were taken to our room whilst being given local knowledge and advice.
We went to the pool area in the late afternoon and my girlfriend received a treatment (managed to get a cancellation) The pool are was nice and well maintained. The pool and Jacuzzi were a great temperature.
The only downside was my girlfriend was annoyed there were very young children in there being noisy, she said that not to be expected from a 5star hotel spa area.
The room was comfy and large with everything you would need, there was an expresso machine in the room!!! fantastic touch.
Breakfast was incredible, everything you could want and loads of it. They were very accommodating and wanted to made perfect eggs to order.
We stayed in the hotel for a few hours after check out, the lounge area was comfy, bright and warm. I enjoyed spending a few hours reading through out the late morning.
would definitely recommend and stay and again.
Source: tripadvisor.co.uk
Hotel was magnificent, staff very friendly, only issues was the hotel and bedrooms were to hot.
The wait for breakfast was frustrating as well due to the fact that staff had not cleared dirty tables, lots of free tables but not set.
The wait for breakfast was frustrating as well due to the fact that staff had not cleared dirty tables, lots of free tables but not set.
Source: tripadvisor.co.uk
The hotel is very nice, clean, the staff is very kind and the leisures excellent.
The location is very nice, close to the cliffs for a walk.
The only negative point I reviewed is the spa, it is small and wihout particular charm.
The location is very nice, close to the cliffs for a walk.
The only negative point I reviewed is the spa, it is small and wihout particular charm.
Source: tripadvisor.co.uk
very good. made birthday special occasion had a lovely meal in the garden room and cocktails in the bar. also had an excellent lunch. staff in all departments make it a very special place to stay. will certainly be returning in the near future.
Source: tripadvisor.co.uk
Another lovely stay at this gorgeous hotel.
Room excellent.
Food excellent.
Staff excellent
The executive seaview room was at the front centre of the hotel with a beautiful view.
The lobster starter at the Garden Restaurant stands out and was delicious
The staff were polite & attentive as always.
The room service for breakfast was efficient & perfectly prepared.
Room excellent.
Food excellent.
Staff excellent
The executive seaview room was at the front centre of the hotel with a beautiful view.
The lobster starter at the Garden Restaurant stands out and was delicious
The staff were polite & attentive as always.
The room service for breakfast was efficient & perfectly prepared.
Source: tripadvisor.co.uk
We love the whole experience of staying at the Grand Hotel Eastbourne. The quality and ambience of everything is just wonderful. We have called this our 'private retreat' as it takes us away from the rat race that exists outside of the Hotel grounds.
Source: tripadvisor.co.uk
