The Grand Hotel Eastbourne
Latest Reviews
I stayed at this fabulous hotel for one night only but left feeling like I’d had peeled grapes popped into my mouth at regular intervals and that world peace had been declared.
The staff are unimpeachable, the food is second to none and with over seventy cocktails to choose from including seasonal variations, what more could a man, or woman, want.
A huge thanks to all at the Grand Hotel and long may you continue to be the best of the best.
Michael Reed
The staff are unimpeachable, the food is second to none and with over seventy cocktails to choose from including seasonal variations, what more could a man, or woman, want.
A huge thanks to all at the Grand Hotel and long may you continue to be the best of the best.
Michael Reed
Source: tripadvisor.co.uk
Stayed for my 60th birthday before going on Holliday we have stayed before and yes it is 5 star was a little disappointed about dress code in the evening restaurant but hey suppose modern times must be change
Source: tripadvisor.co.uk
A 5* hotel: truly a gem on the south coast - other hotel staff should stay just to see how to run a good hotel. From the moment of arrival to departure you are catered for: Excellent staff / food / accommodation.
Source: tripadvisor.co.uk
I have been coming to the Grand for 11 years. I love this hotel. I have recommended people to this hotel who also love the Grand.
Fantastic staff.
The whole experience is fantastic. I have always been made to feel very welcome.
I have stayed in so many hotels, but for me the Grand is the best.
Fantastic staff.
The whole experience is fantastic. I have always been made to feel very welcome.
I have stayed in so many hotels, but for me the Grand is the best.
Source: tripadvisor.co.uk
sooooo disappointed in the room it was more 2 star, old furniture dirty carpet, cigarette burns on the chair, tiny window with a view of a roof. staff not interested when I complained. if they showed you that room on there website you definitely wouldn't book.
Source: tripadvisor.co.uk
Disappointed we had a voucher but because we didn't upgrade we were made to feel like the poor relations the scones were very small not enough jam and cream for one scone let alone two staff were fine until we didn't upgrade then it was just like we were nobody
Source: tripadvisor.co.uk
A friend and I have just enjoyed an afternoon cream tea courtesy of my family as a special gift. It really was wonderful and I could get used to this way of life.
The waiting staff were excellent and nothing was too much trouble. We were welcomed on arrival and told where we needed to be. A gentleman took our coats and we made our way to the desk. A young lady showed us to a comfy settee where we were given the menu to choose which special tea we wanted with our cream tea.
The tea arrived shortly then our cake stand arrived with a lovely arrangement of sandwiches, pastries and the scones with jam and cream. We asked for another pot of tea as talking makes people thirsty and there was no trouble it came really quickly despite the fact that it was a very busy afternoon.
This has been a real treat and I know that the other guests seemed to be enjoying their afternoon too. The service and staff were excellent and a very enjoyable afternoon was spent at the "Grand Hotel". This grand old five star lady situated along Eastbournes beautiful seafront which still retains all the majesty of a byegone age.
The waiting staff were excellent and nothing was too much trouble. We were welcomed on arrival and told where we needed to be. A gentleman took our coats and we made our way to the desk. A young lady showed us to a comfy settee where we were given the menu to choose which special tea we wanted with our cream tea.
The tea arrived shortly then our cake stand arrived with a lovely arrangement of sandwiches, pastries and the scones with jam and cream. We asked for another pot of tea as talking makes people thirsty and there was no trouble it came really quickly despite the fact that it was a very busy afternoon.
This has been a real treat and I know that the other guests seemed to be enjoying their afternoon too. The service and staff were excellent and a very enjoyable afternoon was spent at the "Grand Hotel". This grand old five star lady situated along Eastbournes beautiful seafront which still retains all the majesty of a byegone age.
Source: tripadvisor.co.uk
Room 19: I wish the tap was not in the middle of the basin! I wish there were other rooms with a walk-in shower too.
The rolls at dinner have improved since Christmas!
The staff are always very good. Thank you
The rolls at dinner have improved since Christmas!
The staff are always very good. Thank you
Source: tripadvisor.co.uk
We always enjoy the grand and this was no exception! Lovely time was had by all. Thanks
Source: expedia.co.uk
An amazing old hotel ( part of the same chain as Luton hoo, where I’ve stayed a few times )
Staff are out of this world ! Can’t do enough for you. Polite , courteous and all great at there job
Spa is lovely too.
Didn’t eat in the restaurant so can’t comment on that
Would stay again , suite next time
Staff are out of this world ! Can’t do enough for you. Polite , courteous and all great at there job
Spa is lovely too.
Didn’t eat in the restaurant so can’t comment on that
Would stay again , suite next time
Source: tripadvisor.co.uk
We took our daughter and two small grandchildren to see other family members. The hotel was very organised to deal with this. No fuss or bother, just a welcome pack for our 3 year old, a cot and blanket for the 9 month old, a family dining room away from the adult guests - all designed to make us feel welcome but unobtrusive. Excellent!
Source: tripadvisor.co.uk
The Grand Hotel certainly lives up to its name. The staff are fantastic and your stay is their top priority. The buffet breakfast is amazing. The cream tea is worth it just to sit in such opulent surroundings. It all comes at a price... but so worth it!
Source: tripadvisor.co.uk
We stayed in the Grand for a short break to celebrate a birthday. It’s a very comfortable hotel though a bit old-fashioned. The best things about our stay were the excellent and friendly staff at reception and providing general services, the very large bedroom and the well-equipped swimming pool. Not so good was the restaurant where food was rather average and service a bit haphazard.
Source: expedia.co.uk
usual effortless stay with the only meals this time being a very good breakfast. Attentive staff and good parking facilities. Bathrooms are very well presented but walk in showers would be welcomed generally.
Source: tripadvisor.co.uk
Compared with the luxury hotels in the UK and abroad that we have stayed at, this is by far the best.
Location, comfort, service and food outstanding. Classy but not stuffy. Reception staff very welcoming and helpful.
Location, comfort, service and food outstanding. Classy but not stuffy. Reception staff very welcoming and helpful.
Source: tripadvisor.co.uk
Cannot fault this hotel. Service in particular is outstanding.
Staff are so friendly and helpful. The ambience within the hotel is one of relaxation and informality. The public rooms are beautiful and comfortable.
Staff are so friendly and helpful. The ambience within the hotel is one of relaxation and informality. The public rooms are beautiful and comfortable.
Source: tripadvisor.co.uk
A nice big suite was great for the family and the friendly staff added to the grand experience. Good food and service in a property proud of its heritage. We've stayed a few times and this makes a good luxury base on the South coast.
Source: tripadvisor.co.uk
Wonderful hosts for food and drinks, lovely dining experience and staff. Spa experience a bit rubbish, spa staff mixed up our treatments and made out like it was our fault which was pretty bad for what was expected.
Source: tripadvisor.co.uk
Had an excellent short stay in The Grand Hotel, staff were very friendly and the hotel very nice.
Just stayed 1 night and really enjoyed the Spa treatments in the health club, dinner at The Mirabelle restaurant and an evening in the cocktail lounge!
Would definitely recommend for an indulgent weekend away. ..
Just stayed 1 night and really enjoyed the Spa treatments in the health club, dinner at The Mirabelle restaurant and an evening in the cocktail lounge!
Would definitely recommend for an indulgent weekend away. ..
Source: tripadvisor.co.uk
Lovely hotel staff and food would have liked a more comfortable arm chair in bedroom (room 410) very enjoyable stay , would happily recommend this hotel. Hotel car park was full but managed to park in the road outside for around £5.00 for twenty four hours
Source: tripadvisor.co.uk
The hotel is in an excellent location. The staff were all very friendly and helpful, the service was excellent. We had breakfast and dinner in the garden restaurant and the quality of the food and the ambience was brilliant. Had a super facial and massage
Source: tripadvisor.co.uk
A special treat to ourselves in this wonderful hotel. from the minute we arrived, we were treated with kindness and made to feel very special. Every member of staff we came into contact with were just amazing and i cannot praise them highly enough. Our room was beautiful and the views out of all 11 windows were superb. The service throughout was absolutely 1st class, this really is a true 5 star hotel.
Source: tripadvisor.co.uk
What an outstanding hotel. This is a proper British 5 * hotel at it's very best.
We had an amazing room (131) with a side sea view. It had been recently refurbished and was immaculate in its presentation and cleanliness. Plenty of storage space too.
The housekeeping staff were traditionally dressed and were a silent presence in the hotel keeping everything just so.
Dinner in The Garden Room was incredible. Proper old fashioned excellent service, the quality of food was excellent as was the presentation.
Breakfast equally did not disappoint. A huge variety of cold and hot food.
We will be back!
We had an amazing room (131) with a side sea view. It had been recently refurbished and was immaculate in its presentation and cleanliness. Plenty of storage space too.
The housekeeping staff were traditionally dressed and were a silent presence in the hotel keeping everything just so.
Dinner in The Garden Room was incredible. Proper old fashioned excellent service, the quality of food was excellent as was the presentation.
Breakfast equally did not disappoint. A huge variety of cold and hot food.
We will be back!
Source: tripadvisor.co.uk
An excellent reviving break. A lovely family lunch for Mothering Sunday with attentive staff and lovely food. An amazing vegetarian menu. Lovely just to do nothing but to know that if anything is required there is someone who can help you.
Source: tripadvisor.co.uk
A very well managed luxury hotel let down by its Restaurant. The overall service is excellent and all staff both helpful and knowledgeable. The situation is probably the finest on the South coast and the facility of parking a great advantage.
Source: tripadvisor.co.uk
