The Grand Hotel Eastbourne
Latest Reviews
Lovely hotel old world charm but not stuck up food was great and staff couldn't have been friendly. Spa and outside pool excellent if had one small moan it would be parking is a bit tight but the door nan will sort it for you
Source: tripadvisor.co.uk
We stayed in a twin room for the 7th time.
This year my mother is 93 and had the most welcoming and lovely stay in this resplendent and beautifully appointed hotel.
My mother felt relaxed and looked after and actually so did I as her daughter.
A lovely spa and pool and a great menu which catered even for my vegan tastes.
Full marks to The Grand...
We will be back next year!
This year my mother is 93 and had the most welcoming and lovely stay in this resplendent and beautifully appointed hotel.
My mother felt relaxed and looked after and actually so did I as her daughter.
A lovely spa and pool and a great menu which catered even for my vegan tastes.
Full marks to The Grand...
We will be back next year!
Source: tripadvisor.co.uk
Lovely hotel, peaceful and quiet. Very relaxing which was what my daughter and I needed. Spa facilities were super. Good food. Clean room. Couldnt ask for more. All at a very good price. We will certainly be coming again soon. Also recommending highly to family and friends.
Source: tripadvisor.co.uk
Our 2 night delayed break (a Christmas present to ourselves) was on the whole quite pleasant, the highlight being the wonderful service from the mainly young, multinational staff, which began as soon as we drew up outside and the doorman took our luggage and parked the car. This is an impressive and very large Victorian hotel and the public rooms echo this heritage. We stayed in a side (partial) sea view room on the third floor with a good view over the hotel front, gardens and pool with visiting seagulls on the mini balcony. The room was medium sized and we felt the decor a bit faded, including in the bathroom. This comment applies to the hotel as a whole but we appreciate the mammoth cost of just replacing carpets on this scale. The room was clean and pretty quiet. At night the bed was turned down, curtains drawn, bottles of water, teabags etc replenished, and even used flannels replaced - this last not very good for the environment, we felt. We enjoyed a cream tea on arrival (part of our deal) in the pleasant long terrace room overlooking the gardens. The hotel does not lack for comfortable lounges and sitting areas, in one of which a little latin/jazz combo performed on the Friday night for a few brave dancers. Prices for drinks in the bar are very high, probably to be expected for a 5* hotel. The breakfast selection is pretty good from the buffet - I thought the mushrooms and scrambled eggs particularly good. For us this hotel was just too large - we prefer smaller, more intimate places - but others will like the anonymity combined with the level of service. For 2 nights, with our meals and drinks, we ended up paying around £770, which is a not cheap. This review is of the hotel only - see separate entries for the 2 restaurants, which we felt did not reach the 5* standards one would expect.
Source: tripadvisor.co.uk
We went for a last minute easter break and had a fantastic time, the only slight disappointment was an issue with their spa booking system which prevented us booking more treatments in advance as part of the day but the friendliness of the staff, the quality of the hotel and the excellent location more than made up for that.
Source: tripadvisor.co.uk
We had an amazing stay at the grand hotel! Every time we've stayed here we've been treated like royalty! The spa is out of this world we had an amazing massage with Tasha. The breakfast is out of this world as is all the food!
Source: tripadvisor.co.uk
We had an excellent stay. The staff were very helpful and attentive. The location could not be better - right by the sea. The food was good with some inspired touches. The sea view room was fab - the Nespresso machine in the room was a nice touch. The room decor was a bit old fashioned for my taste. Listening to the sea as I drifted off to sleep was lovely.
Source: tripadvisor.co.uk
I was very tired after an operation and the stay at your hotel,in that lovely environment and with so nice people around,it was a big help for my recovery!!
Thank you very much and I hope to visit again in the near future..
Sincerely yours
Panaghiota (Nota) Smith
Thank you very much and I hope to visit again in the near future..
Sincerely yours
Panaghiota (Nota) Smith
Source: tripadvisor.co.uk
Luxurious. Impressive building. Old fashioned hotel service, from doormen to restaurant staff and room maids. We didn't have dinner here but the breakfast is very good. Expensive, but you do get what you pay for. It would have got five stars if there hadn't been a couple of minor niggles in the bathroom.
Source: tripadvisor.co.uk
We spent a weekend in this hotel for my birthday. The room was very nice and it was fantastic to be able to leave our little boy at the nursery and relax a little whilst he was having fun.
The swimming pool/ spa area is great. I had a facial which was fantastic.
On the minus side, the food we had on the Saturday evening at their restaurant was just so plain - really no better than canteen food with extra boiled vegetables and over cooked salmon... Our little boy's dinner was pretty awful as well (children buffet with super dry-looking burgers..poor choice). Definitely not a 5 star hotel quality.
So, whilst I recommend the hotel for its comfort, I really don't recommend the restaurant. The breakfast was okay but I have seen much better too.
The swimming pool/ spa area is great. I had a facial which was fantastic.
On the minus side, the food we had on the Saturday evening at their restaurant was just so plain - really no better than canteen food with extra boiled vegetables and over cooked salmon... Our little boy's dinner was pretty awful as well (children buffet with super dry-looking burgers..poor choice). Definitely not a 5 star hotel quality.
So, whilst I recommend the hotel for its comfort, I really don't recommend the restaurant. The breakfast was okay but I have seen much better too.
Source: tripadvisor.co.uk
Took my wife for a pamper weekend here and was not disappointed will recommend this hotel to anyone that's looking great hotel for a great time. Hotel staff from the time getting there till the time we checked out could not do enough for us they were so friendly and courteous knowledgeable no request was to big or to small
Source: tripadvisor.co.uk
Absolutely loved our stay at The Grand. From the moment we arrived to the moment we left, everyone was so helpful and friendly. The staff take great pride in the hotel. Would most definitely stay again.
Source: tripadvisor.co.uk
Great to be back, after some time away,very personal hotel,in the best spot in Eastbourne.
Really helpful staff thoughout the hotel
Really relaxing
If you drive there they have very experenced parking staff.
Really helpful staff thoughout the hotel
Really relaxing
If you drive there they have very experenced parking staff.
Source: tripadvisor.co.uk
I was very impressed with the service of all staff and cleanliness of my room. I will be returning hopefully to experience Your fine dining restaurant. The location was ideal and the hotel certainly lived up to its name.
Source: tripadvisor.co.uk
Once again a fabulous weekend stay at the Grand Hotel. Absolutely excellent...can’t be bettered . Staff are all wonderfully helpful . Nothing is too much trouble. Superb evening entertainment on Friday and Saturday with live music and dancing in the main lounge .....Always plenty to do and lovely places to visit on the south coast. St Leonard’s and Hastings are particularly lovely.
Source: tripadvisor.co.uk
We stayed here for 3 nights and were sorry to leave. The staff, food, accommodation and leisure facilities were all perfect , although it would have been a bonus if the outdoor pool was open until a little later:-)
You can't get closer to the sea, and just a short walk into town, yet so peaceful we slept incredibly well. Will definitely visit again.
You can't get closer to the sea, and just a short walk into town, yet so peaceful we slept incredibly well. Will definitely visit again.
Source: tripadvisor.co.uk
Elegant hotel, amazing staff, lovely weekend, celebrating mother's 92nd birthday so had wheelchair also dog, amazingly dog friendly. Nothing was too small for staff to do, highly recommended would stay again. Slight improvemet opportiunity, simplfy the layout of the bill
Source: tripadvisor.co.uk
It was hard not to give this stay 5/5. Our stay was lovely. My particular highlights were the breakfast experience , the attentiveness of all staff and the cocktail bar experience. We also used the in and outdoor heated pool, gym area and spa. The gym was a bit disappointing as it is very small. My only main complaint was the bed. It was quite a small double and very soft. This meant we were uncomfortable and kept waking each other up every time we moved. Nonetheless someone else in our group had a very big and firmer bed. Overall though we had a lovely weekend.
Source: tripadvisor.co.uk
The Grand Hotel certainly lived up to its name. There was always the possibility that the hotel would be a faded version of its old self. This was definitely not the case, the hotel was impeccably maintained and the old grandure was intact. The stand-out feature of the hotel though was the staff. Without exception they maintained a perfect balance between friendliness and courteousness. It was a pleasure to stay there, which is exactly what it should be. There were innumerable small touches that raised the hotel from a run-of-the-mill good hotel to a top class hotel. The acid test: would I stay there again? Absolutely I would!
Source: tripadvisor.co.uk
What a lovely hotel....staff and amenities are excellent....positioning of hotel in Eastbourne is excellent.
Absolutely gorgeous food. Rooms are very clean . Will certainly recommend to our friends.
Thank you The Grand.
Absolutely gorgeous food. Rooms are very clean . Will certainly recommend to our friends.
Thank you The Grand.
Source: tripadvisor.co.uk
Excellent room overlooking the sea. We booked because I am recovering from cancer treatment and both my wife and I thought it would do us good to have break. Special thanks to Stephanie Malvoisin the chef in the Mirabelle Restaurant who prepared a special menu for me within an hour of checking in. Also the receptionist who personally typed out the menu and brought it to our room. Exceptional sevice.
Source: tripadvisor.co.uk
Yet another grand weekend stay at the Grand. Another lovely room, beautiful furnishings. Excellent housekeeping service. Breakfast buffet has everything. Dinner menu was comprehensive, food excellent but a little bit pricey. Lovely stay from start to finish.
Source: tripadvisor.co.uk
We all had a fantastic weekend stay at the Grand Hotel. The rooms are excellent clean and comfortable. The morning breakfast and lunch was really good.
Great views, the hotels location is right opposite the sea front.
Great views, the hotels location is right opposite the sea front.
Source: tripadvisor.co.uk
We really enjoyed our stay. Food was good. Mirabelle was terrific. I think on reflection we should have booked a sea view room. But rear refurbished up high is probably good too. Pool outside was fabulous, even in April at 7.30am!! Kiddies get to wear cute bathrobes and slippers. No minibars in rooms which was a shame. I'd love to stay again in Summer and book a balcony.
Source: tripadvisor.co.uk
Had a nice time staying in the hotel and the staff were brilliant throughout. We had some spa treatments which were really nice and all service was perfectly polite. However the hotel is feeling like it needs some refurbishment. Rooms are dated and bathrooms really not what you'd expect from a five star hotel. The spa facilities are fine but it feels like you're walking through the basement of an office block to get to them. All in all a nice stay, good location and great staff, but the hotel needs some TLC!
Source: tripadvisor.co.uk
