The Grand Hotel Eastbourne
Latest Reviews
Lovely hotel. Spacious and airy. Good staff.
Source: expedia.co.uk
Great overnight out of London!
Source: expedia.co.uk
we arrive quite early wanting drinks in the bar which wasn't a problem,
but it was really really slow service and there wasn't many people about to be honest
Even tried sitting on the patio Service was even worse
we thought we made a serious mistake booking this place for our wedding anniversary, which is 39 years
we got our room and got changed for the evening
as the evening started different staff arrived and things changed.
We had a fantastic evening meal a brilliant piano player during the meal.
(I believe his name is Roy.)
All the food was spot-on to be honest and then we left there and discovered there was a jazz band in the main bar which was absolutely brilliant as well
in that main bar there was more efficient staff that looked after us very well so the evening made up for the slow service in the day
so all in all really enjoyed it was quite expensive though but it is the grand hotel Eastbourne
there was certain members of staff that are amazing
they've been there in a long long time would return for them
but it was really really slow service and there wasn't many people about to be honest
Even tried sitting on the patio Service was even worse
we thought we made a serious mistake booking this place for our wedding anniversary, which is 39 years
we got our room and got changed for the evening
as the evening started different staff arrived and things changed.
We had a fantastic evening meal a brilliant piano player during the meal.
(I believe his name is Roy.)
All the food was spot-on to be honest and then we left there and discovered there was a jazz band in the main bar which was absolutely brilliant as well
in that main bar there was more efficient staff that looked after us very well so the evening made up for the slow service in the day
so all in all really enjoyed it was quite expensive though but it is the grand hotel Eastbourne
there was certain members of staff that are amazing
they've been there in a long long time would return for them
Source: expedia.co.uk
Great staff,very helpful,made the visit a real treat
Source: expedia.co.uk
A beautiful hotel with such professional staff yet so friendly and helpful. Breakfast and dinner was excellent and the outdoor and indoor pool lovely. Gardens are well kept and very pretty.
Source: expedia.co.uk
Fabulous hotel, lovely rooms, great breakfast
Source: expedia.co.uk
Staff were exceptional. Attentive, smiley, knowledgeable, friendly, and efficient. Poached eggs on one day were the best ever. The hotel is a step back in time and the management have organised it well.
Source: expedia.co.uk
The product does not match the price The suites are in a desperate need of a upgrade. Everything looks so tired.
Source: expedia.co.uk
Lovely staff, the property is very grand including the dining room and lobby. Room itself slightly outdated but lovely amenities. Spa area also slightly outdated but enjoyable. Staff were wonderful!
Source: expedia.co.uk
Comfortable hotel for a relaxing break.
Source: expedia.co.uk
Our stay was ok and the public rooms very good. What you would expect from the era the hotel was built.
Bar was fine but expensivd and breakfast a bit of a lottery.
We reserved a table for our ladt morning only to find it had been taken by a single person keen to film/ photo his experience - our reservation was of no concern to the staff.
Our breakfast was good and liked the late finish - 10:30 am but service was intermittent.
Like the hotel but expensive.
Bar was fine but expensivd and breakfast a bit of a lottery.
We reserved a table for our ladt morning only to find it had been taken by a single person keen to film/ photo his experience - our reservation was of no concern to the staff.
Our breakfast was good and liked the late finish - 10:30 am but service was intermittent.
Like the hotel but expensive.
Source: expedia.co.uk
Massive hotel. Service is ok. Only concierge is helpful even though they have to do multi tasks. Such as parking allocation, helping guests with their luggage to their room and at check out.
I booked a classic superior room according to Expedia but upon check in, the reception said it was a class room in their booking system.
The room size and layout of two rooms have a lot of difference. But the reception gave me 2 rooms to choose but none of them would look similar to what I booked.
At the end, I chose the classic room because it had air con in the room and it was modern and clean. And it was ok.
The Grand hotel is fine with people looking for old fashion hotels and don’t mind overpriced room rate. But one need to be aware of the dated exterior and renovation is underway. The front desk staff somewhat not as the same par as when it’s in busy check in time, they don’t want to spend too much time with you if you have problems. To be fair, there were only 2 ladies at check in desk.
I booked a classic superior room according to Expedia but upon check in, the reception said it was a class room in their booking system.
The room size and layout of two rooms have a lot of difference. But the reception gave me 2 rooms to choose but none of them would look similar to what I booked.
At the end, I chose the classic room because it had air con in the room and it was modern and clean. And it was ok.
The Grand hotel is fine with people looking for old fashion hotels and don’t mind overpriced room rate. But one need to be aware of the dated exterior and renovation is underway. The front desk staff somewhat not as the same par as when it’s in busy check in time, they don’t want to spend too much time with you if you have problems. To be fair, there were only 2 ladies at check in desk.
Source: expedia.co.uk
The Hotel is wonderful with as many of the original features on display. The rooms are spacious and in keeping with a period hotel. Excellent bathroom, comfy bed. The windows are old single glazed sash windows and rattle in the wind. However a couple of stratigicly placed teaspoons stopped the rattles. Breakfast is amazing something for everyone. The staff are amazing as the guest is their most important focus. All reflected in the price. Top marks
Source: expedia.co.uk
The Grand is a very lovely hotel which has kept its feeling of grandeur from times gone by without being old fashioned or shabby. It has a quiet elegance with exceptional decor and service.
Source: expedia.co.uk
Grand - have stayed here around 30 times and love it.
Source: expedia.co.uk
Loved the Hotel & we upgraded and had a superb sea view. Very good facilities. Excellent breakfast, because the Hotel was quite quiet on our visit, the already huge dining / breakfast room seemed even bigger & therefore lacked a little bit of atmosphere. Could easily be sectioned off during the quieter periods. Would happily return to The Grand Hotel.
Source: expedia.co.uk
Great position on the seafront
Staff were all friendly and very welcoming
Staff were all friendly and very welcoming
Source: expedia.co.uk
All great
Source: expedia.co.uk
The room we opted for was rated as De Lux which we thought was rather over the top. The bed in the room was designated a double bed but in fact it was the smallest double we have ever tried to sleep in. Also the absence of a refrigerator was also unusual in a room designated De Lux. The food was reasonably good but rather over priced and the wine was riidiculously over priced. Having lived in South Africa for over 30 years we were aware that a bottle of Robertson Sauvignon Blanc would cost around around R150. Obviously transport costs would inflate the price but we would not have thought it would jump from R150 to R1080 plus 12.5% service charge. I would mention that Robertson wine was not particularly highly rated as it was seen as just an average every day drink. Many apologies for appearing to be rather negative in our assessment of this hotel.
Source: expedia.co.uk
All the are polite and helpful, evening meals are excellent, had a great time, although have been several to the hotel and looking forward to the next.
Source: expedia.co.uk
Great hotel and location
Source: expedia.co.uk
Staff were amazing and the building is stunning. Lots of communal areas and we had some live music in the bar in the evening. Lots of choice at breakfast and they catered to gluten free. Room was lovely and very clean. Only downside is that the leisure facilities are getting a bit run down, but they are still nice to use.
Source: expedia.co.uk
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Source: expedia.co.uk
I had a fabulous stay! I was in recovery from a gastricoperation and had very tricky food requirements. The staff were extremely helpful and went above and beyond to ensure I had meals that met all the requirements (dairy free, gluten free and no acidic or spicy foods). The chef made me tasty alternatives and i enjoyed a delicious afternoon tea that catered to all my dietary requirements. A special mention of Chantelle, who at every dinner service ensured that my meals met all my requirements numerous times. My stay was relaxing, in the perfect location. I would stay again thanks to the impeccable service of the staff!
Source: expedia.co.uk
Amazing service. We couldn't find parking and a gentlemen informed us there is an event, but as soon as a slot was available he rushed to us to let us know.
Only thing I could improve was: the split between the beds means you fall in the gap, a good mattress topper would have solved this issue.
Only thing I could improve was: the split between the beds means you fall in the gap, a good mattress topper would have solved this issue.
Source: expedia.co.uk
