The Grand Hotel Eastbourne
Latest Reviews
We took our daughter and two small grandchildren to see other family members. The hotel was very organised to deal with this. No fuss or bother, just a welcome pack for our 3 year old, a cot and blanket for the 9 month old, a family dining room away from the adult guests - all designed to make us feel welcome but unobtrusive. Excellent!
Source: tripadvisor.co.uk
The Grand Hotel certainly lives up to its name. The staff are fantastic and your stay is their top priority. The buffet breakfast is amazing. The cream tea is worth it just to sit in such opulent surroundings. It all comes at a price... but so worth it!
Source: tripadvisor.co.uk
We stayed in the Grand for a short break to celebrate a birthday. It’s a very comfortable hotel though a bit old-fashioned. The best things about our stay were the excellent and friendly staff at reception and providing general services, the very large bedroom and the well-equipped swimming pool. Not so good was the restaurant where food was rather average and service a bit haphazard.
Source: expedia.co.uk
usual effortless stay with the only meals this time being a very good breakfast. Attentive staff and good parking facilities. Bathrooms are very well presented but walk in showers would be welcomed generally.
Source: tripadvisor.co.uk
Compared with the luxury hotels in the UK and abroad that we have stayed at, this is by far the best.
Location, comfort, service and food outstanding. Classy but not stuffy. Reception staff very welcoming and helpful.
Location, comfort, service and food outstanding. Classy but not stuffy. Reception staff very welcoming and helpful.
Source: tripadvisor.co.uk
Cannot fault this hotel. Service in particular is outstanding.
Staff are so friendly and helpful. The ambience within the hotel is one of relaxation and informality. The public rooms are beautiful and comfortable.
Staff are so friendly and helpful. The ambience within the hotel is one of relaxation and informality. The public rooms are beautiful and comfortable.
Source: tripadvisor.co.uk
A nice big suite was great for the family and the friendly staff added to the grand experience. Good food and service in a property proud of its heritage. We've stayed a few times and this makes a good luxury base on the South coast.
Source: tripadvisor.co.uk
Wonderful hosts for food and drinks, lovely dining experience and staff. Spa experience a bit rubbish, spa staff mixed up our treatments and made out like it was our fault which was pretty bad for what was expected.
Source: tripadvisor.co.uk
Had an excellent short stay in The Grand Hotel, staff were very friendly and the hotel very nice.
Just stayed 1 night and really enjoyed the Spa treatments in the health club, dinner at The Mirabelle restaurant and an evening in the cocktail lounge!
Would definitely recommend for an indulgent weekend away. ..
Just stayed 1 night and really enjoyed the Spa treatments in the health club, dinner at The Mirabelle restaurant and an evening in the cocktail lounge!
Would definitely recommend for an indulgent weekend away. ..
Source: tripadvisor.co.uk
Lovely hotel staff and food would have liked a more comfortable arm chair in bedroom (room 410) very enjoyable stay , would happily recommend this hotel. Hotel car park was full but managed to park in the road outside for around £5.00 for twenty four hours
Source: tripadvisor.co.uk
The hotel is in an excellent location. The staff were all very friendly and helpful, the service was excellent. We had breakfast and dinner in the garden restaurant and the quality of the food and the ambience was brilliant. Had a super facial and massage
Source: tripadvisor.co.uk
A special treat to ourselves in this wonderful hotel. from the minute we arrived, we were treated with kindness and made to feel very special. Every member of staff we came into contact with were just amazing and i cannot praise them highly enough. Our room was beautiful and the views out of all 11 windows were superb. The service throughout was absolutely 1st class, this really is a true 5 star hotel.
Source: tripadvisor.co.uk
What an outstanding hotel. This is a proper British 5 * hotel at it's very best.
We had an amazing room (131) with a side sea view. It had been recently refurbished and was immaculate in its presentation and cleanliness. Plenty of storage space too.
The housekeeping staff were traditionally dressed and were a silent presence in the hotel keeping everything just so.
Dinner in The Garden Room was incredible. Proper old fashioned excellent service, the quality of food was excellent as was the presentation.
Breakfast equally did not disappoint. A huge variety of cold and hot food.
We will be back!
We had an amazing room (131) with a side sea view. It had been recently refurbished and was immaculate in its presentation and cleanliness. Plenty of storage space too.
The housekeeping staff were traditionally dressed and were a silent presence in the hotel keeping everything just so.
Dinner in The Garden Room was incredible. Proper old fashioned excellent service, the quality of food was excellent as was the presentation.
Breakfast equally did not disappoint. A huge variety of cold and hot food.
We will be back!
Source: tripadvisor.co.uk
An excellent reviving break. A lovely family lunch for Mothering Sunday with attentive staff and lovely food. An amazing vegetarian menu. Lovely just to do nothing but to know that if anything is required there is someone who can help you.
Source: tripadvisor.co.uk
A very well managed luxury hotel let down by its Restaurant. The overall service is excellent and all staff both helpful and knowledgeable. The situation is probably the finest on the South coast and the facility of parking a great advantage.
Source: tripadvisor.co.uk
All staff should really ask and be aware of any guests allergies when food is ordered in the lounge. There could have been a serious consequences if my partner had eaten the salad. We feel a bit let down by this as we had informed the hotel of the allergy
Source: tripadvisor.co.uk
I have satayed at a few Grand Hotels and they are not as grand as this. Beautiful grounds , easy to park and all the touches of a 5 star hotel . Door staff, turn down and excellent courtsey from every employee. The rooms are well appointed and spacious. Showers aren't fully modern walk in cubicles .
There are 2 Restaurants to choose from . I chose the Maribelle as I liked the name but that's the expensive one. The food was nice but not great and all the money really . They charged for service and bottled water was unreasonably expensive . The staff made it feel special though.
Breakfast was in the Garden Restaurant which is a high celing chandiliered hall . It was buffet though you could order from the menu if you had time. Apart from dining, it was great value for the experience of staying at a 5 Star hotel which did feel very special.
There are 2 Restaurants to choose from . I chose the Maribelle as I liked the name but that's the expensive one. The food was nice but not great and all the money really . They charged for service and bottled water was unreasonably expensive . The staff made it feel special though.
Breakfast was in the Garden Restaurant which is a high celing chandiliered hall . It was buffet though you could order from the menu if you had time. Apart from dining, it was great value for the experience of staying at a 5 Star hotel which did feel very special.
Source: tripadvisor.co.uk
We had a most enjoyable stay. Room was excellent service was exceptional. Staff were extremely helpful the food was superb. A fabulous location at anytime but for us it was our anniversary and I must say one we will remember for ever.
Source: tripadvisor.co.uk
Get plates hotter and ask at booking if a preferred room is required. Unfortunately due to our experience it is unlikely that my daughter or myself will visit The Grand again. However, our experience at the Grand will not deter us visiting Eastbourne again
Source: tripadvisor.co.uk
A lovely 2 night break very relaxing. Extremely well looked after and a lovely room. Food is excellent! Fantastic walks on the downs and along the coast from the hotel. Staff are outstanding. Swimming pool was well maintained.
Source: tripadvisor.co.uk
A beautiful hotel by the sea, excellent service, helpful and smiley staff, The room was well furnished, quiet with all the amenities one should need. Eastbourne is a very clean and attractive town, I can’t wait to return
Source: tripadvisor.co.uk
Must report that the lack of hot water in room 20 was quite unacceptable in a 5 star hotel. However this was remedied by Jason finding us alternative accommodation within a day. Nevertheless!!!! Hopefully we shall return..
Source: tripadvisor.co.uk
Service was excellent- lovely view from room. But slightly off putting was that there was only one door separating us from neighbours so heard tv, bathroom & conversations & they were not noisy neighbours (thankfully)
Source: tripadvisor.co.uk
I wanted to take my boyfriend away for a night and the Grand was recommended to me, and I am so glad that we came here, it is really beautiful, peaceful and all the staff were more than happy to help, and very friendly and welcoming. would recommend this hotel to others.
Source: tripadvisor.co.uk
I booked the Grand for afternoon tea for my parents 66th Wedding Anniversary and it was perfect. My elderly parents really enjoyed the traditional bygone era feel of the hotel. The service was really good. The afternoon tea was generous with a selection of sandwiches, scones, savoury tarts and cakes. The option of champagne was excellent value and we left feeling sure we would come again.
Source: tripadvisor.co.uk
