The Grand Hotel Eastbourne
Latest Reviews
A great weekend stay at the Grand Hotel. Warm and welcoming and quiet restful rooms! A great short stay!!
Source: expedia.co.uk
The Staff are excellent with nothing being too much trouble & everyone is very friendly. The indoor pool was perfect, the food was very tasty. The property was as expected a little dated of course but normal for this lovely type of grand old famous hotel. Location is spot on. The weather brilliant & Sunny even in February as Eastbourne always delivers for us so we loved the stay.
Source: expedia.co.uk
I came across the Grand on a business trip and wanted to thank you for a great stay. The rooms are a little tired, but I could see there was work happening to improve this. What makes this place is the staff. They are extremely friendly, professional and a credit to the Grand. The concierge (sorry I didn't get his name) was very helpful. I have to also thank the restaurant and bar staff. The food was excellent and a big thank you to Keri, the assistant manager of the restaurant. Fabulous service and very knowledgeable, nothing was too much trouble. You are a credit to your hotel and I will definitely revisit. Thank you Grand!
Source: expedia.co.uk
Absolutely fab! I would defo stay there again and massively recommend
Source: expedia.co.uk
Spotlessly clean, lovely old hotel with bygone charm. My only complaint is that the room was a bit small. Very comfortable bed and excellent pillows.
Source: expedia.co.uk
Cannot rate rooms as we were there for afternoon tea. The location is amazing, the lounges, restaurant and other seating areas are gorgeous, spacious and well maintained. The staff were fantastic. Very presentable, polite, Friendly and nothing was too much trouble. Afternoon tea was gorgeous. A nice selection of high quality food that was well presented. Felt very relaxed, never rushed, but staff were always on hand to refresh drinks and tidy. It was a treat afternoon that has certainly made us want to go again and look at staying and making the most of other services available. The small shops on site had some great items on display that were very reasonable in price. Staff again happy to help get anything for you to try. We are definitely looking forward to our next visit.
Source: google.com
The hotel is lovely but quite dated. Food is absolutely delicious and staff very attentive and knowledgeable. Beds were very comfortable with delightful pillows and soft bedding. We used the spa facilities, which also require a little TLC, especially the hot tub which jets didn't work properly. The outdoor pool looks absolutely stunning with leafy surroundings but it was to cold to take a dive. Altogether a lovely and relaxing stay after a hike from Brighton to Eastbourne!
Source: google.com
Lovely location. Lounge was excellent with nice view. Food was okay. Unfortunately, I had the Grand burger and French Fries. The burger was heavily spiced and undercooked and the fries very heavily salted. Not the best and not as you would expect at a hotel of this standard. The soup was excellent and the afternoon tea was fine. So meal wise a bit hit and miss.
Source: google.com
Had afternoon tea for a birthday celebration and it was lovely. Amazing service and beautiful surroundings. Some would say dated, but I'd like to call the hotel interiors faded grandeur!
Beautiful cakes and sandwiches and glass of bubbly, just shy of £50 per person, inclusive of service charge.
Worth it!
Beautiful cakes and sandwiches and glass of bubbly, just shy of £50 per person, inclusive of service charge.
Worth it!
Source: google.com
Fell short of a great 5 star hotel. Superior room could have had a mini bar even trouser press for being 5 star. Staff and food very good though. Lovely leisure centre. Some furniture needs upgrading.
Source: google.com
Absolutely first class hotel, the staff were very nice, they all made us feel very comfortable and welcome. Dinner was superb and the continental breakfast had lots of choices. The wellness facilities were brilliant and again all the staff were just lovely. Will definitely be coming back.
Source: google.com
Staff friendly and helpful. Excellent location. Decor is very much in keeping with the quality expected though not so much so in some of the bedrooms which need a little TLC a standard deluxe doesn't have a fridge for example but bottled water left daily. But thoroughly enjoyed the stay and breakfast had everything we needed would definitely recommend 😊
Source: google.com
Lovely hotel with excellent staff. Our bedroom was fine but the en-suite bathroom was distinctly tired. Also noted the seats in one of the lounges were grubby. Had a disappointing dinner. But Covid must have had a big impact and they are working hard to get everything in tiptop condition. Will definitely go back in a year or two.
Source: google.com
A nice hotel, although slightly dated and the rooms are not all worthy of the price(rather small). It was dissapointing not to find tooth paste or tooth brushes for that matter in the bathroom. The ironing board/press was very old and dirty(the inner felt was coming apart and sticky) luckly I checked it before even thinking to iron my shirt(would have definitely ruined my shirt). In the morning for breakfast, we were told to sit anywhere and they’ll be with us. After more than 10min waiting, I had to walk over to the staff to ask to be served. It then took 20min to get a coffee(had to remind them again) and more wait for the food(note the salon was not busy at all) . In summary, a nice hotel but certainly not what you would expect from a 5 star hotel.
Source: google.com
First time visiting Eastbourne. This hotel and its staff are excellent. Nothing was too much trouble and the service was exceptional. Rooms clean and well presented, dining and bar areas pleasant and good atmosphere. The only thing for me personally that didn't suit was the mattress... too soft and spongy for me but to be fair that is my issue as I'm sure some people like a soft mattress. Overall this is a great place to stay and I would definately choose this hotel if staying again in Eastbourne - which I have to say is a really nice seaside location.
Source: google.com
Really great hotel. Enjoyed our visit. The only let down was the spa and bed pillows.
The spa was actually a health club with a fitness pool. Wasn't very relaxing but the treatments made up for it.
The pillows were bad. Too thick and too soft, we both woke up with a sore neck.
The spa was actually a health club with a fitness pool. Wasn't very relaxing but the treatments made up for it.
The pillows were bad. Too thick and too soft, we both woke up with a sore neck.
Source: google.com
The best ever hotel I've been to!
The room, restaurants and service are excellent.
Distance to the sea and external/internal swimming pools are also amazing. 5 Stars for 100%!
The room, restaurants and service are excellent.
Distance to the sea and external/internal swimming pools are also amazing. 5 Stars for 100%!
Source: google.com
Nice decor and service was very good. Food is good and although it is priced quite high as expected, not certain it is really worth it. However, if it is a special occasion, it is worth a look.
Source: google.com
Staff were nice and the building is special like going back in time. Only gripe is the smallest smoking area ever when there's enough room for a bigger area which made me choose 3 stars instead of 4.
Source: google.com
Never been to rhe Grand before. We popped in for cocktails and were not disappointed. Staff very helpful and friendly in this very posh hotel.
Source: google.com
Parking available on site but the car park is very busy.Staff are lovely super attentive .On the seafront so easily accessible. Some of the decor is a bit jaded .
Source: google.com
Whats not to love here!. Excellent hotel, enjoyed our 2 night stay, screams luxury and high class without the snootyness.
Source: google.com
Grand it is with opulence you would expect at this Grand. Service very efficient by caring staff. Worth popping in for just a drink and sharing view out to sea.
Source: google.com
Great for our 50th wedding anniversary high tea. Food was wonderful and the staff were brilliant.
Source: google.com
Can't fault this excellent hotel. Great staff. Nothing is too much trouble. Great breakfast. Comfortable room.
Source: google.com
