The Grand Hotel Eastbourne

4.6/5 based on 5126 reviews
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Everything we needed and wanted ,beautiful hotel , staff were amazing,nothing too much trouble, we go every year ❤️
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5 star
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Great hospitality and service.
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Though it was a beautiful hotel I don’t feel it rated 5 star. My room didn’t even have a bar fridge in it. I had to ask for one. Although it was lovely having a bath & shower it would have been difficult to get in & out as it had no grab bars. Various other small things brought it down. Staff were lovely so maybe a 4 star plus.
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Lovely old hotel.
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The room was a bit cold. The hotel needed some TLC. The staff were lovely and the Health Club was great.
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This is an old fashioned, classy hotel with high levels of service. A treat to stay there. The rooms are not air-conditioned but there is an effective tower cooler instead.

Down side is the very high bar prices. I paid three times what I would have expected to pay in a pub so didn't indulge in any further drinks.
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Generally a lovely stay and would recommend but a few easily fixable issues.
At breakfast had to wait for ages to be seated- there were plenty of waiters/ waitresses however they apparently couldn’t tick us off and show us to a table and the couple of people that could were often not there- needs changing.
Also no mini fridge in room- we take lacto free milk which we would have liked in the room but no facility for this. Also nice to keep water cool.
Other than that a great weekend away!
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Well restored comfortable hotel with friendly well motivated staff, only occasional "glitches"
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AMAZING BIRTHDAY WEEKEND
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We had a lovely stay. No faults to find. Friendly and helpful staff.
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Magic hotel .. full of style and class
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The Grand Eastbourne is indeed Grand, impressive and located in the seafront which is convenient.
As you enter it feels luxurious but it is tired with paint flaking off and carpets coming of the sides.
The pool is small and we could see water damage in the ceiling tiles and overall the area didn’t feel very premium.

The room we had was ok but it felt more like a 4 star rather than 5.

Breakfast was very disappointing.
Cheap sausages and bacon served warm and warmed up rather than cooked fresh.Cold beans and uncooked black pudding.
Toast never turned up and table only got cleared when we asked.
This was the first trip with my wife for the past 2 years as we had managed to leave the kids with a family member.
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We stayed for one night in a junior suite as we were 2 adults and a child. Room was large and comfortable. The hotel is very child friendly, and they offer small perks for children like cookies and milk at bedtime, and free juice cocktails at the bar. Hotel dining and service was faultless. We made full use of the Spa services and found the experience very enjoyable.
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Great hotel, amazing place to stay
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The hotel is a 5-star hotel so they ensure that everything is first class with very little to complain about. The room was large and extremely clean. If I had one complaint is that there wasn't a fridge in the room to keep water and beverages cool and this could be a problem on hot days. I had to adjust the room temperature on the 1st day as it was cold externally.
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We were made to feel special b y all the staff...the dining was a gourmet delight and the ambience was relaxing and charming.
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The hotel was absolutely beautiful and a special thanks to all the staff, so so helpful
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Fabulous place to stay a long lost oasis
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Beautiful hotel and facilities. Room a little on the small side which given the cost, was disappointing.
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Comfy bed, liked real linen. Good breakfast. But, it really is faded. Decor, but also furnishings. Seat 'gone' in armchair in room, tired furniture small in the space, curtain pull didn't close, leaving gap and early morning light. Definitely didn't feel '5 star'.
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What a gem! We were very pleased with everyone and everything at The Grand Hotel in Eastbourne. The staff was friendly and helpful. The facilities were in good shape. Location was great!
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A great weekend stay at the Grand Hotel. Warm and welcoming and quiet restful rooms! A great short stay!!
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The Staff are excellent with nothing being too much trouble & everyone is very friendly. The indoor pool was perfect, the food was very tasty. The property was as expected a little dated of course but normal for this lovely type of grand old famous hotel. Location is spot on. The weather brilliant & Sunny even in February as Eastbourne always delivers for us so we loved the stay.
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I came across the Grand on a business trip and wanted to thank you for a great stay. The rooms are a little tired, but I could see there was work happening to improve this. What makes this place is the staff. They are extremely friendly, professional and a credit to the Grand. The concierge (sorry I didn't get his name) was very helpful. I have to also thank the restaurant and bar staff. The food was excellent and a big thank you to Keri, the assistant manager of the restaurant. Fabulous service and very knowledgeable, nothing was too much trouble. You are a credit to your hotel and I will definitely revisit. Thank you Grand!
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