The Grand Hotel Eastbourne
Latest Reviews
Our recent holiday was excellent from beginning to end: the room had exceptionally comfortable beds, the coffee machine was continually replenished and the bathroom had Milton Brown toiletries; the food was delicious and breakfast was particularly impressive; the cocktail menu was extensive and the staff were tremendously helpful. Overall, our stay was excellent and we are already looking at booking again!
Source: tripadvisor.co.uk
Its ok, but not brilliant, I've had much better for far less. Would not go there again for afternoon tea. Very small amounts and really nothing good enough to wow about or tell your friends, I'm not expecting to be stuffed on an afternoon tea so its not about the amount, just the content was very ordinary. Nice presentation with all the silverware etc and staff were pleasant but the actual food, presentation, originality, quality were nothing exceptional for £28 a head. The English Breakfast tea was too perfumed, but the Red Bush was very good but overall.....Disappointed!
Source: tripadvisor.co.uk
Visited The Grand hotel for the second time this year and enjoyed it even more than the first time, which I didn't think it be possible. will visit this hotel again, given the chance. very good choice for hot summers
Source: tripadvisor.co.uk
Lovely old fashioned hotel facing the sea. Large comfortable room. Fantastic food. Pleasant polite staff who are helpful and attentive without being overpowering. Great indoor and outdoor pools.
Source: expedia.co.uk
We stayed with family and had a wonderful experience. The children loved the two swimming pools. The staff were very polite and courteous at all times. We would thoroughly recommend this hotel to anyone.
Source: tripadvisor.co.uk
Visiting family so needed an overnight stop. We all enjoyed the cocktails and mocktails in the bar with evening snacks of cheese and biscuits, fruit and cake. Very friendly staff. Plus our town view bedroom was relaxing with a comfy bed and a bathroom with plenty of space. Great seafront location near some local shops too. Definitely would stay again.
Source: tripadvisor.co.uk
This is a lovely hotel with excellent levels of service and we would most certainly stay again. It is very family friendly. the staff are attentive and nicely informal. My only observation is that there was no fridge or minibar in the room which surprised me for a five star hotel. The wifi is also a little clunky but these are minor niggles and it certainly wouldn't put me off staying again. The Grand more than makes up for it in many other ways.
Source: expedia.co.uk
Hotel looks very Grand, true to it name. Needs a bit of TLC inside. Indoor swimming pool is quite small, breakfast was lovely. We had a nice stay
Source: expedia.co.uk
The Grand Hotel at Eastbourne is the ideal venue for a perfect break. We have just spent three nights staying at this beautiful, well positioned hotel.
We booked an executive room which was classic in decor and very well appointed. We didn't feel that the additional cost of a sea view was justified and, possibly, our only disappointment was a complete lack of any view.
The room was well serviced and it was good to find that beds were still turned down in the evenings, a rare happening these days.
The dining room is elegant and the service matches the style. The breakfast spread is extensive and the dinner menu must satisfy most tastes. We enjoyed three excellent dinners in an atmosphere which was both efficient and relaxed.
The dishes were all tasty and the sorbet course was the most flavoursome I can ever remember tasting.
Glorious weather meant that we were able to enjoy the pleasure of a drink on the sunny terrace.
Visiting in August meant that we had some concerns about parking but we needn't have worried as a space was always found without fuss or difficulty.
This is an expensive hotel but if good service, a civilised atmosphere, well prepared and tasty food and very comfortable surroundings matter to you, then it is worth it and we will look forward to our next visit.
We booked an executive room which was classic in decor and very well appointed. We didn't feel that the additional cost of a sea view was justified and, possibly, our only disappointment was a complete lack of any view.
The room was well serviced and it was good to find that beds were still turned down in the evenings, a rare happening these days.
The dining room is elegant and the service matches the style. The breakfast spread is extensive and the dinner menu must satisfy most tastes. We enjoyed three excellent dinners in an atmosphere which was both efficient and relaxed.
The dishes were all tasty and the sorbet course was the most flavoursome I can ever remember tasting.
Glorious weather meant that we were able to enjoy the pleasure of a drink on the sunny terrace.
Visiting in August meant that we had some concerns about parking but we needn't have worried as a space was always found without fuss or difficulty.
This is an expensive hotel but if good service, a civilised atmosphere, well prepared and tasty food and very comfortable surroundings matter to you, then it is worth it and we will look forward to our next visit.
Source: tripadvisor.co.uk
Excellent Hotel. The staff were wonderful. Will return soon.
Source: expedia.co.uk
A pleasure to visit this very special Grand Hotel- it is in a perfect setting and is beautifully and lovingly maintained, one of the very special Victorian seaside Hotels that survive today. Staff could not be any friendlier or efficient and it offers everything you need for a holiday by the seaside, or poolside- that you could require.
Source: tripadvisor.co.uk
Positives: service polite and efficient especially in Mirabelle restaurant. Thank you for this. Bed linen good quality and towels well sized and plentiful. Efficient shower. Speedy check in and out. Beautiful exterior. Parking well managed.
Negatives : Bedroom 239 unpleasant outlook and cheap, dark, outdated furniture. Very little surface area both in here and bathroom. No fridge; no air conditioning. The latter, I admit, would be difficult and costly to install and probably interfere with the aged fabric of the building. Fans were available but only received at third request. Public areas require sprucing up. Mirabelle, pleasant environment and see above but under-developed flavours particularly main courses.
Conclusion : The reasons for the inception of The Grand are clearly in line with similar establishments of that period and consequently it has a fascinating history and has entertained some interesting and no doubt demanding guests. With a few tweaks it could continue to provide an equally satisfying experience. I’m sorry to say that our three days were somewhat over-priced and disappointing.
Negatives : Bedroom 239 unpleasant outlook and cheap, dark, outdated furniture. Very little surface area both in here and bathroom. No fridge; no air conditioning. The latter, I admit, would be difficult and costly to install and probably interfere with the aged fabric of the building. Fans were available but only received at third request. Public areas require sprucing up. Mirabelle, pleasant environment and see above but under-developed flavours particularly main courses.
Conclusion : The reasons for the inception of The Grand are clearly in line with similar establishments of that period and consequently it has a fascinating history and has entertained some interesting and no doubt demanding guests. With a few tweaks it could continue to provide an equally satisfying experience. I’m sorry to say that our three days were somewhat over-priced and disappointing.
Source: tripadvisor.co.uk
The service from reception on check-in/departure was very poor to say the least.
The concierge were brilliant, very helpful and knowledgeable.
Restaurant/bar staff have outstanding customer service skills.
Excellent location on the sea front.
The concierge were brilliant, very helpful and knowledgeable.
Restaurant/bar staff have outstanding customer service skills.
Excellent location on the sea front.
Source: tripadvisor.co.uk
Stayed at this beautiful hotel overlooking the seafront not too long ago, couldn’t find any faults, the staff were exceptional, everywas was friendly and attentive, genuinely happy, made the experience much nicer. the place was clean, great view, it was lovely, Keep up the good work.
Source: tripadvisor.co.uk
Silver service in aged grandeur.
Really smart waiting staff.
Bar needs organising . Sitting in the lounge enjoying the luxury añd ambience looking at Bar completely covered in dirty glasses. No lights outside in garden after dark either....that could have been made more of
Really smart waiting staff.
Bar needs organising . Sitting in the lounge enjoying the luxury añd ambience looking at Bar completely covered in dirty glasses. No lights outside in garden after dark either....that could have been made more of
Source: expedia.co.uk
Pleasant staff, good location of hotel and parking (which is rare in Eastbourne hotels)
Source: expedia.co.uk
Staying here is like being transported back in time everything slows down including the restaurant service so be patient and do not expect high efficiency I found it was all part of the charm though
Source: expedia.co.uk
Very pleasant stay. Couple of minor problems were sorted on the front line with staff that had the authority to do so. A 5 Star hotel should be able to sort issues as they arise and they did their best to make our stay even better and they succeeded! Fantastic value. Will come again.
Source: tripadvisor.co.uk
The Grand out performed in every way.. First class five star attention and service from all the staff, from the planning stage right through to the event. Accommodation standards very high.
Excellent food. Memorial day. for all the 130 guests.
Excellent food. Memorial day. for all the 130 guests.
Source: tripadvisor.co.uk
Went on a girly weekend with family. Had a lovely time. Very friendly staff and great food. The spa is nice and even has an outside swimming pool. We all had different treatments and all feel it was of good quality.
Source: tripadvisor.co.uk
Living locally we visit this hotel regularly and so have the elite membership which is excellent value for money at this excellent establishment. Being able to have Sunday evening meal at the hotel and stay overnight for a ridiculously low price is especially welcome. We used to save this hotel for special occasions but now make 'special' occasions special by having one of the superb cocktails and upgrading to an executive room (even though the other rooms are quite special).
I would certainly recommend this hotel, its staff, both restaurants, and the rooms to anyone, and suggest that local people get elite membership and use this at least during the quieter winter months
I would certainly recommend this hotel, its staff, both restaurants, and the rooms to anyone, and suggest that local people get elite membership and use this at least during the quieter winter months
Source: tripadvisor.co.uk
A wonderfully historic building over looking the seafront, wether you’re having drinks outside the garden bar or fine dining in the great hall there is something for everyone here. The selection of food is vast and offers a wide range of detail. The bar staff all make one specific cocktail each,I have tried quite a few and thoroughly enjoyed them all! There is a beautiful spa which also helps melt away the daily pressures of life.
Source: tripadvisor.co.uk
We adored this hotel! All the staff were so so professional, friendly, polite and genuinely happy to be there. On arrival we were greated by Gabor who whilst taking our bags to the room has told us all we needed to know about the hotel and facilities. He was also fantastic with is when we left the hotel and helped with our luggage. All the bar staff were incredible.we had the best cocktails both nights and some lovely banter. We will definitely be back here and enjoy more of those gorgeous massages which we both loved. Thank you for making our first stay such a memorable one.
Source: tripadvisor.co.uk
We stayed for two nights of the 2017 Air Show. Good public rooms and nice to have a quality live music in the bar area. We enjoyed our meals n the Garden Restaurant. An indoor and outdoor pool and spa make for a relaxing stay. The beach and town are only a short walk, For the able a good walk to Beachy Head we chose to go on the Hop on Hop off bus with ticket valid for 24 hous.
Source: tripadvisor.co.uk
Excellent location to the sea and amenities, beautiful setting. The hotel could do with just improving on the finer details. I was unlucky to have ants in my room and service in the restaurant could have been more attentive
Source: tripadvisor.co.uk
