The Grand Hotel Eastbourne
Latest Reviews
Here for the company do out-of-season we decided to stay for an extra night after the bosses had gone. It's a proper lovely getaway.
I'm sorry I don't agree with people who think that luxury hotels need to offer up the same vibe. This place does not need updating - that's the last thing it needs. It needs a wee bit of maintenance in certain areas. But you can see how hard that would be with some of the genuinely Victorian fixtures and fittings. You know what....I'd rather have the ambience and a little bit of scuff here or there than some new s**t that you can find anywhere.
Here the Grand is the gateway to a truly eccentric seaside town. Walk around and the town is higgledy piggledy with quirky old buildings and some classy architecture from the 1920s and 1930s.
The rooms are very comfortable. We had a lovely room in a turret with a sea view. The bed was super comfy. We slept like logs. The only reason for lost points is because I couldn't get the Wi-Fi to work. This is no bad thing when you want to avoid work, however when you are using it to plan your hols, where to eat, walking routes etc... In fairness, I didn't ask for help with sorting it out.
We had some cocktails in the bar - these were very nice too. Check-in and out was fast. Staff are super helpful. Breakfast is terrific.
I'm sorry I don't agree with people who think that luxury hotels need to offer up the same vibe. This place does not need updating - that's the last thing it needs. It needs a wee bit of maintenance in certain areas. But you can see how hard that would be with some of the genuinely Victorian fixtures and fittings. You know what....I'd rather have the ambience and a little bit of scuff here or there than some new s**t that you can find anywhere.
Here the Grand is the gateway to a truly eccentric seaside town. Walk around and the town is higgledy piggledy with quirky old buildings and some classy architecture from the 1920s and 1930s.
The rooms are very comfortable. We had a lovely room in a turret with a sea view. The bed was super comfy. We slept like logs. The only reason for lost points is because I couldn't get the Wi-Fi to work. This is no bad thing when you want to avoid work, however when you are using it to plan your hols, where to eat, walking routes etc... In fairness, I didn't ask for help with sorting it out.
We had some cocktails in the bar - these were very nice too. Check-in and out was fast. Staff are super helpful. Breakfast is terrific.
Source: tripadvisor.co.uk
My partners family frequent this hotel often for their family holiday and have done for years. I was lucky enough to join them once at Christmas a few years ago and then again during the air show recently.
The hotel is lovely, the pool is great, they do a good silver service and the restaurant is exceptional for breakfast, lunch and dinner. All the staff always say hello which is a nice touch.
Hope to be back again soon,
Thanks,
Lauren
The hotel is lovely, the pool is great, they do a good silver service and the restaurant is exceptional for breakfast, lunch and dinner. All the staff always say hello which is a nice touch.
Hope to be back again soon,
Thanks,
Lauren
Source: tripadvisor.co.uk
Very well staffed. Expensive dinners. Excellent swimming/spa. Room rather dated but good ensuite, TV and bed. Well away from town centre. An expensive treat that is reasonable value for money overall.
Source: tripadvisor.co.uk
My wife and I visited this Hotel as a 50th Wedding Anniversary Experience Gift from our immediate family, and we thoroughly enjoyed the surroundings, food, service and attention from the staff. . . . . .
Source: tripadvisor.co.uk
A lovely few days spent at the Grand. The minute you arrive you are made to feel welcome. The hotel decor is beautiful and we had the added fun of the outdoor swimming pool. We stayed in one of the executive rooms that are spacious. My only criticism is the bathroom which is a little tired and dated and not up to standard. Our meal in the Garden restaurant was excellent with attentive service and beautiful surroundings. This is a hotel that we visit over and over and always come away with lovely memories. Thank you
Source: tripadvisor.co.uk
As soon as you arrive you are made to feel very welcome. Staff remove all your luggage and park your car allowing you to explore Eastbourne hours before your check in time. When you do return to check in you will discover an immaculately clean room complete with coffee machine, kettle, a selection of coffee, teas and hot chocolates. This allows you to refresh before trying the amazing food at one of the hotel restaurants. Cannot wait to return.
Source: expedia.co.uk
The relaxed elegance of this palace by the sea draws me back time and again. Yes, it is a little warn around the edges and does not have all the features of a chain hotel, but that is not its point.One example of why I love this place: How many of us are irritated when we stay in a good hotel but we have to feed our own toast into a conveyor belt and wait for it to come out half cooked the other side? Or return to the machine to find someone else has taken our toast. Well, you get none of that at the Grand. They make and bring the toast promptly to you. In my opinion the breakfast at the Grand is the best large hotel breakfast anywhere in the World.The location is simply perfect too with beautiful views of the sea towards Beachy Head and the lovely gardens that lead towards it. Granted the town itself is still a bit shabby, but going west from the hotel there are beautiful walks and the sea is lovely to swim in - just a few seconds from the hotel changing rooms.The staff as always were a delight. So many of them are the same each year and that is pretty rare these days.
Source: tripadvisor.co.uk
I stayed at the Grand with my sister and our children for one night. Everything about it was perfect. The staff cannot do enough to make you feel special. Children are given a particularly good welcome. The milk and cookies at bed time was wonderful. Thank you to all of the staff at The Grand for such a special holiday.
Source: tripadvisor.co.uk
The Grand Hotel really lives up to its name with grand old fashioned comfort courtesy and spaciousness especially the public areas and also the private rooms. There are not many hotels still around like this.
Source: tripadvisor.co.uk
My husband and i stayed at the White Palace over the Airbourne Weekend to celebrate our silver wedding anniversary. From the moment we arrived everything was perfection. Concierge were waiting to welcome us back to the Hotel we love so much. we have been coming to the Grand for over 17 years and there is nowhere like it. What sets this Hotel apart is the , very friendly and caring staff who genuinely want to do anything they can to help. We also bought our 2 year old black labrador who was made to feel very welcome and enjoyed room service! nothing was too much trouble. We both dressed up for dinner and really enjoyed being in the Mirabelle, Ben is always so attentive and knowledgeable. i cant wait to come back to my most favourite of places, it really is a very special Hotel.
Source: tripadvisor.co.uk
Is never enough.
Stayed here 19/08/18.
Staff Really Amazing As All Reviews.
The Hotel Is Really Amazing.
The outdoor pool is great & heated.
The indoor pool is also great.
The steam room worked great.
Jacuzzi worked a treat.
The room service was great.
Everything about The Grand Hotel was great.
Stayed here 19/08/18.
Staff Really Amazing As All Reviews.
The Hotel Is Really Amazing.
The outdoor pool is great & heated.
The indoor pool is also great.
The steam room worked great.
Jacuzzi worked a treat.
The room service was great.
Everything about The Grand Hotel was great.
Source: tripadvisor.co.uk
We have had two amazing things to celebrate in our family so decided to visit the Garden Restaurant for a meal. We had a wonderful evening, the staff were all friendly, polite and extremely attentive and the food was absolutely delicious. From pre dinner drinks in the bar, to the meal itself and even concierge helping with our car the experience couldn't be faulted. We are looking forward very much to our next visit to the Garden, for our next celebration.
Source: tripadvisor.co.uk
Excellent. Particularly noticeable was the enthusiasm and efficiency of the staff. And their youth.Rooms very good with very good housekeeping The fire alarm sounded on our last night and as I am disabled I was delighted to quickly obtain the assistance of a staff member to take me down to the lobby. One criticism,- no procedures appeared to be in place to check that all guests were safen
Source: tripadvisor.co.uk
Excellent venue superb locationLovely ambianceDelightful service. Staff very polite and helpfulDisappointed with the food - not 5 star - had to send one course back and another contained obvious stale items
Source: tripadvisor.co.uk
It was our second wedding anniversary and we had stayed at the Grand Hotel previously so we booked to come again and it was even better this time round. Fabulous service from all of the staff and great food and wine. Thank you to you all at the Grand Hotel.
Source: expedia.co.uk
A very stylish hotel in an old fashioned way with high standards and not "stuffy". The friendliness of the staff stood out above all else, genuinely friendly, not put on. The public rooms off the lobby, the bar, restaurant and lounges, were very nice and relaxing with attentive and polite staff who were never pushy. We would describe our bedroom as a little tired especially the bathroom but perfectly functional.
Source: tripadvisor.co.uk
Always wanted to stay there, now I have and will now return again and again. The staff make the hotel what it is, and made our stay very special. The breakfast was out of this world, always fresh and tasty, I looked forward to it every day.
Source: tripadvisor.co.uk
Yet another fabulous holiday at the Grand. All the staff were polite and helpful. Our room and hotel facilities were fanastic. The dining, be it breakfasts, room service or evening meals were fantastic. A wonderful stay.
Source: tripadvisor.co.uk
This was our third year in a row at the Grand for the Airbourne weekend and the Grand experience did not disappoint. The hotel and its staff was well up to its usual standard and we were comfortable and relaxed throughout (despite unusually poor weather for this year's show). The jewel in the crown, as far as we are concerned, is the lovely outdoor swimming pool. A peaceful haven after the noise and bustle of the air show. We ate in the bar on Friday evening and the bar snacks were filling and satisfying. Breakfast was the usual hustle and bustle on Saturday (tea and toast took ages to arrive, with prompting) but calm and order was restored on the Sunday. Regrettably, we won't be able to return in 2019 but will try very hard to be there in 2020!
Source: tripadvisor.co.uk
Great hotel all you would want for a 5* hotel. Super location on sea front. A lovely looking hotel with friendly staff . Although we had reserved parking other family members did not, but not a problem really helpful staff on car parking duties.
Source: tripadvisor.co.uk
Short but lovely stay at this grand old hotel. Outstanding staff, comfortable rooms and good value food.Buffet breakfast disappointing and would be better if replaced by traditional table service. Otherwise great hotel.
Source: tripadvisor.co.uk
Hotel is very warm and welcoming great view of the beach room was warm and cosy the pier and sea all in walking distance an ok place for over night stay. The breakfast in the morning was help yourself with and nice range to choose from fruit cereal ham cheese and of course cooked breakfast usual tea coffee juices and the staff were very pleasant
Source: tripadvisor.co.uk
Stayed here for two nights for a friend’s wedding. Superb hotel, its glamour a littl faded, but the staff are superb. Thoroughly recommended.
Source: expedia.co.uk
Our 1st time staying at the Grand did not disappoint. Our luggage was taken out of our car & the car parked for us and check in was quick, friendly & stress free. Our room was clean & very comfortable but perhaps a little old fashioned but this actually added to its charm. The bathroom was a good size and very nice, with Molton Brown toiletries, bathrobes & slippers. Tea, coffee, water & biscuits provided & replenished daily. Breakfast was scrumptious with a very good choice. It was mainly a buffet breakfast but one could choose different things from the kitchen, including porridge, kippers, haddock or a vegetarian breakfast. We made use of the lovely terrace overlooking the outdoor pool for drinks and lunch and later had a drink in the very comfortable bar before dining in the Garden Restaurant. Very good choice with something for everyone, beautifully presented and scrumptious. There is another restaurant called Mirabelle which also looked lovely, but I am a little fussy and have a shellfish allergy and the Garden Restaurant menu suited me better. There was live entertainment one evening which was very good with people getting up to dance. Great fun. It was raining for one of our days, but with an indoor pool, gym, steam room, sauna and snooker tables, we kept ourselves entertained. A little criticism is service in the bar/terrace could be a little slow, depending on who was serving you. We saw a few people having to chase for their drinks. Always polite & friendly though
Source: expedia.co.uk
Another return visit to The Grand, Eastbourne, felt like coming home.
The receptionist was efficient and helpful, exchanging our suite to one with a sea view. Perfect!
The bellman was great - dealing with all x8 cases plus bags was a challenge in itself!
Room Service was excellent!
The hotel is spotlessly clean and comfortable, although somewhat pricey, but it is a great location with free parking and free WiFi. It’s more about the service for us when we’re in England.
My only criticism is that the whole place feels drab and a little tired.
The furniture in the public rooms really could do with some colour rather than all being dull neutral shades. It’s lacking that extra little bit of luxury.
The receptionist was efficient and helpful, exchanging our suite to one with a sea view. Perfect!
The bellman was great - dealing with all x8 cases plus bags was a challenge in itself!
Room Service was excellent!
The hotel is spotlessly clean and comfortable, although somewhat pricey, but it is a great location with free parking and free WiFi. It’s more about the service for us when we’re in England.
My only criticism is that the whole place feels drab and a little tired.
The furniture in the public rooms really could do with some colour rather than all being dull neutral shades. It’s lacking that extra little bit of luxury.
Source: tripadvisor.co.uk
