The Grand Hotel Eastbourne
Latest Reviews
Nothing is too much trouble. From the moment the concierge greet you and park your car until you leave you are absolutely pampered.Breakfast is a feast of freshly prepared choices including porridge and smoked haddock.Easily the very best UK hotel.
Source: tripadvisor.co.uk
We spent two nights at the Grand in August. Everything went well and we thoroughly enjoyed ourselves. The bedroom was lovely. We ate in both the Mirabel and Garden restaurants and the food was excellent. The Hotel staff were attentive and helpful.
Source: tripadvisor.co.uk
although this hotel has all the up-to-date facilities, we went for the old world quality of service, location and the charm of the fast diminishing by-gone days. We were not disappointed. Although we didn't use the spa facilities, we were shown around by staff and they looked really good. Next time maybe?The food was served with grace and attentiveness and the car parking service was very reassuring.
Source: tripadvisor.co.uk
The main corridors of the hotel are quite tired looking, but service is good. Some rooms are better than others, ours was very small. Breakfast was very good and it was nice to have the use of an outdoor and indoor pool, but both would have benefitted from some maintenance.We had a very disturbed night because the fire alarm went off at 3:45am one night, and it took until 6.20am for it to be sorted out, and the way it was dealt with was not up to the standard expected. You pay for the reputation, but overall not what I was expecting from a 5 star hotel.
Source: tripadvisor.co.uk
A quintessentially English Hotel, Old School charm and first rate service. A great place to escape from the hurly burly of every day life and be pampered. The rooms are clean, comfortable and spacious, but do lack some modern comforts such as a fridge and some need updating
Source: tripadvisor.co.uk
It was a lovely place to stay. The only little down point with the room 410 was when the male went to the toilet had to hold the toilet seat up .Not hands free . The bed creaked as well when turning over in bed tried myself to move the mattress but too heavy .
Source: expedia.co.uk
nice welcoming from the porter and reception.
Staff are pleasant and discreet, greet guests and very helpful.
Staff are pleasant and discreet, greet guests and very helpful.
Source: expedia.co.uk
A great place to stay, beautiful hotel, great food and service. Eastbourne is a great place, it is kept clean and tidy. During the summer months plenty going on. also the beach never seems packed which i love, i can't stand crammed beaches.
Source: tripadvisor.co.uk
Approachable and professional staff. Great food and service. Family friendly atmosphere.Conversations with other guests showed that they had stayed at the Grand in Eastbourne several times. This speaks for itself.
Source: tripadvisor.co.uk
Me and my friend went for lunch.we had meal deal each chicken burger@chips with glass chardenay wine. Good value Enjoyed the food.had coffee afterwards. Have been here before. Not far from town centre.
Source: tripadvisor.co.uk
The Grand Hotel certainly lives up to it's name. From the welcome you receive until being wished a pleasant journey on departure, the customer service cannot be faulted.
The food is excellent both dinner and breakfast (the Grand being one of the few places which still serve kidneys for breakfast).
The outdoor pool a bit on the small side but a fantastic setting on a sunny day and a well equipped gym, will help you to work off the food.
The rooms are well decorated with good quality furnishing and pod coffee facilities. Slippers and robes are provided to add to the comfort. Being an older hotel, 'The Grand' does not have air conditioning, but we were pleased to see the addition of a powerful vertical fan since our last visit.
We look forward to returning!
The food is excellent both dinner and breakfast (the Grand being one of the few places which still serve kidneys for breakfast).
The outdoor pool a bit on the small side but a fantastic setting on a sunny day and a well equipped gym, will help you to work off the food.
The rooms are well decorated with good quality furnishing and pod coffee facilities. Slippers and robes are provided to add to the comfort. Being an older hotel, 'The Grand' does not have air conditioning, but we were pleased to see the addition of a powerful vertical fan since our last visit.
We look forward to returning!
Source: tripadvisor.co.uk
We have just returned on Saturday 11th August after celebrating our Golden Wedding Anniversary,having had a four day spa break at the Grand Hotel. Apart from two days of the worst weather Eastbourne has seen in many months, our stay at the Grand was a very enjoyable experience .Very friendly,courteous, and helpful staff in all area's. We had originally booked a Delux Room, but with a big thank's to the Management we received an upgrade to a room situated to the rear of the hotel .A large room,very clean,a very large bed,with a comfortable Mattress.The downside, although the room
had two large windows the room was very dark, not helped by having very dated dark furniture and a dark carpet. Out of the four nights we stayed there we lost a lot of sleep on two of the nights due to outside noise from refuse bins being moved and emptied early in the morning. On Thursday morning at about 4am the fire alarms went
so we had to evacuate the room, thankfully there was no fire, we returned to our room at about 5am. Unfortunately it was 7.30am before they could deactivate the fire alarms from going off. The two restaurants are elegant.The food was very good without being exceptional, with good size portions.The Breakfast was outstanding the best we have had anywhere . The Gym and Spa we felt were average for a top class hotel, the Spa treatments were excellent. For us there were more plus than negatives. We would stay there again, although we both felt the hotel was overall more of a high end 4star than a 5star.
had two large windows the room was very dark, not helped by having very dated dark furniture and a dark carpet. Out of the four nights we stayed there we lost a lot of sleep on two of the nights due to outside noise from refuse bins being moved and emptied early in the morning. On Thursday morning at about 4am the fire alarms went
so we had to evacuate the room, thankfully there was no fire, we returned to our room at about 5am. Unfortunately it was 7.30am before they could deactivate the fire alarms from going off. The two restaurants are elegant.The food was very good without being exceptional, with good size portions.The Breakfast was outstanding the best we have had anywhere . The Gym and Spa we felt were average for a top class hotel, the Spa treatments were excellent. For us there were more plus than negatives. We would stay there again, although we both felt the hotel was overall more of a high end 4star than a 5star.
Source: tripadvisor.co.uk
Lovely old style elegant hotel. Great facilities, lovely room, good food (especially the breakfast) and wonderful staff who were without exception friendly, polite and helpful.
Enjoyed the musical entertainment on Friday and Saturday. We felt that we had been well looked after and pampered during our stay.
Cannot recommend highly enough. Thank you The Grand.
Enjoyed the musical entertainment on Friday and Saturday. We felt that we had been well looked after and pampered during our stay.
Cannot recommend highly enough. Thank you The Grand.
Source: tripadvisor.co.uk
We enjoyed a week's stay in this beautiful hotel on the coast to celebrate a significant birthday. From our arrival to a warm welcome by the concierge, we were very impressed by the friendliness, courtesy, efficiency and professionalism of the staff. The ground floor public rooms are beautiful, whilst the outdoor pool is a real bonus. Our room, 128, was a sea view suite with a spacious balcony and very comfortable, though in need of a little tlc.
We would happily return.
We would happily return.
Source: tripadvisor.co.uk
I booked for myself and my husband to stay at The Grand as a surprise for my husband it was our 11th wedding anniversary and we had got married at The Grand so it was a lovely surprise for my husband. The hotel upgraded us to an executive room which was lovely and made the stay extra special for us both. I had previously booked for us to have dinner the first night we had dinner in the Garden restaurant. Everything was going well the service was very good apart from the delay that we had from having our starters we seemed to wait a very long time for our main course to arrive and the staff didn't seem to come near to our table for us to find out what the delay was. When we was able to ask a member of staff what the problem was we had been waiting nearly 45minutes. The food was very good and tasty just a little disappointing that we was not kept informed about a delay. The next day breakfast was very good with a wide range of cereal, juices, cooked breakfast and the staff were very helpful. The second night we dined in The mirabelle restaurant which was very nice and romantic the food was excellent and a good variety of gluten free meals. If you want to stay somewhere that is old fashioned but very comfortable for a special occasion it is the right place to stay
Source: tripadvisor.co.uk
Excellent location for everything. For walking to harbour or to beachy head.
Source: expedia.co.uk
We chose the hotel for a quiet weekend from London.
Very warm welcome from reception and wonderful warm staff our entire stay.
Clean rooms but the hotel itself was dated and a little faded.
We are at the garden restaurant which was recommended by reception when we booked as being informal and like a ‘nice pub’. I think the cheapest menu was £70 and that was very basic, cheapest bottle of wine about £68. Food was ok, a little bland and boring, service impeccable, overpriced for the quality of food.
A pleasant stay but would not return as old fashioned and expensive for what you get. Really lovely staff though!!
Very warm welcome from reception and wonderful warm staff our entire stay.
Clean rooms but the hotel itself was dated and a little faded.
We are at the garden restaurant which was recommended by reception when we booked as being informal and like a ‘nice pub’. I think the cheapest menu was £70 and that was very basic, cheapest bottle of wine about £68. Food was ok, a little bland and boring, service impeccable, overpriced for the quality of food.
A pleasant stay but would not return as old fashioned and expensive for what you get. Really lovely staff though!!
Source: tripadvisor.co.uk
Most enjoyable at all times. Very good size and comfortable room. We travelled with a small dog and were pleased to have a dog bed and food provided, as requested before we arrived. We stayed on a B & B. basis on this occasion and had first class breakfasts each morning.
Source: tripadvisor.co.uk
Has the location and the old fashioned cache but is let down by very expensive, average restaurants with staff that have not been properly trained plus no proper air conditioning in the room, which ought to be a pre-requisite in a 5 star hotel. The bed was very comfortable and the bellman great but this place has the potential to be so much better.
Source: tripadvisor.co.uk
An hotel with traditional values great view from the room very helpful staff and good food..children were made to feel very welcome. Only disappointment was that on our three night stay the Mirabelle Restaurant was not open.
Source: tripadvisor.co.uk
Our recent holiday was excellent from beginning to end: the room had exceptionally comfortable beds, the coffee machine was continually replenished and the bathroom had Milton Brown toiletries; the food was delicious and breakfast was particularly impressive; the cocktail menu was extensive and the staff were tremendously helpful. Overall, our stay was excellent and we are already looking at booking again!
Source: tripadvisor.co.uk
Its ok, but not brilliant, I've had much better for far less. Would not go there again for afternoon tea. Very small amounts and really nothing good enough to wow about or tell your friends, I'm not expecting to be stuffed on an afternoon tea so its not about the amount, just the content was very ordinary. Nice presentation with all the silverware etc and staff were pleasant but the actual food, presentation, originality, quality were nothing exceptional for £28 a head. The English Breakfast tea was too perfumed, but the Red Bush was very good but overall.....Disappointed!
Source: tripadvisor.co.uk
Visited The Grand hotel for the second time this year and enjoyed it even more than the first time, which I didn't think it be possible. will visit this hotel again, given the chance. very good choice for hot summers
Source: tripadvisor.co.uk
Lovely old fashioned hotel facing the sea. Large comfortable room. Fantastic food. Pleasant polite staff who are helpful and attentive without being overpowering. Great indoor and outdoor pools.
Source: expedia.co.uk
We stayed with family and had a wonderful experience. The children loved the two swimming pools. The staff were very polite and courteous at all times. We would thoroughly recommend this hotel to anyone.
Source: tripadvisor.co.uk
