Burlington Hotel
Latest Reviews
We returned yesterday after a three night break with our son and daughter in law.
They had a standard room, which was fine...we booked an upgrade. All of us had a fabulous time....staff in all departments were excellent, helpful and friendly.
By booking an upgrade, we had space for the four of us to spend time together in comfort, and the view from our windows was stunning !
Hotel was clean, food good...entertainment was of a decent standard.
All in all, an excellent break. Thank you.
They had a standard room, which was fine...we booked an upgrade. All of us had a fabulous time....staff in all departments were excellent, helpful and friendly.
By booking an upgrade, we had space for the four of us to spend time together in comfort, and the view from our windows was stunning !
Hotel was clean, food good...entertainment was of a decent standard.
All in all, an excellent break. Thank you.
Source: tripadvisor.co.uk
Travelled with Shearings to The Burlington and paid extra for an upgraded room with a sea view on the second floor - well worth it, huge refurbished room, large flatscreen TV, ample storage, modern bathroom and powerful shower. The most comfortable hotel bed I have slept in for many years with crisp, clean linen.
Luggage was efficiently delivered/collected directly to our hotel room, so no lugging cases about. Much appreciated.
Service and food in the restaurant was excellent. Plenty of choice for both breakfast and evening meals and seating is assigned on arrival at reception.
The lifts are very small for the size of the hotel but we never had to wait too long.
Mark who runs the entertainment is a good all rounder and tried to provide something to suit all tastes/age groups. Bingo every night for those that want it with very good prize money while we were there. Bar prices about average for a hotel.
This is a lovely old building and most of the public rooms and restaurant are well furnished and decorated, although there are still areas that require attention. It's in an ideal position on the seafront, yet not too far from the shopping area. We are already planning a return journey in 2015.
Luggage was efficiently delivered/collected directly to our hotel room, so no lugging cases about. Much appreciated.
Service and food in the restaurant was excellent. Plenty of choice for both breakfast and evening meals and seating is assigned on arrival at reception.
The lifts are very small for the size of the hotel but we never had to wait too long.
Mark who runs the entertainment is a good all rounder and tried to provide something to suit all tastes/age groups. Bingo every night for those that want it with very good prize money while we were there. Bar prices about average for a hotel.
This is a lovely old building and most of the public rooms and restaurant are well furnished and decorated, although there are still areas that require attention. It's in an ideal position on the seafront, yet not too far from the shopping area. We are already planning a return journey in 2015.
Source: tripadvisor.co.uk
We went with shearing's and had an amazing holiday in your hotel. On arrival we were greeted with smiles from most of the staff and when entering our sea view room it had awful creaking floors, I rang reception and was given 3 keys to look at other rooms and chose 112. all floors a bit creaking due to age of hotel, which we understood, but thought room 118 was just too much creaking to spend 5 days in it.
No problem staff were great about it, we had asked for same table as our friends beforehand, but this didn't happen, but the head waiter soon sorted us out and we had an amazing stay on our turkey and tinsel week.
Clean rooms bit tired in bathroom area but the most amazing sea view we were made up. Thanks to everyone for great holiday.
No problem staff were great about it, we had asked for same table as our friends beforehand, but this didn't happen, but the head waiter soon sorted us out and we had an amazing stay on our turkey and tinsel week.
Clean rooms bit tired in bathroom area but the most amazing sea view we were made up. Thanks to everyone for great holiday.
Source: tripadvisor.co.uk
Just returned from a tinsel and turkey weekend at the Burlington with Shearings. We stayed in room 136 which is a good sized room but in need of some tlc. The carpet was threadbare and the gloss paint scuffed and needed repainting. The outlook was awful overlooking the kitchens at the back. So why the best hotel in Eastbourne? Well the room was clean which is the main thing and as said before of a very good size. We only slept in there and washed so we could forgive it for it's misgivings. I believe the rooms are being refurbished so with a new carpet and lick of paint it'll soon hopefully be up to standared. The view from the widow - be fair - not all rooms can have seaviews....someone has to stay at the rear of the hotel and as it was a budget price we paid we couldn't argue with that. The rest of the hotel makes up for the shabby bedroom. It's just first class in ALL aspects. The decor is of an excellent standered and the food as good as you'll get anywhere else. The staff are all polite and helpfull and the entertainment very good. The location of the hotel can't be beaten - right on the promenade opposite the pier and just round the corner from all the shops and town centre. We had a fabulous three nights there and wouldn't dream of staying in any other hotel in Eastbourne. I'm just sorry I had to mention the shabby room but if this is to be a fair account of the hotel I can't say any other...and I'm sure it will soon be rectified so please don't let that put you off going. The Burlington is EXCELLENT value for money and we WILL return and recommend it to all our friends.
Source: tripadvisor.co.uk
Really good 5 day break with shearings.We have been on a lot of shearings breaks but found this to be one of the best of their hotels.All the staff were extremely friendly and could not do enough for you.The rooms were clean and well serviced.The food was good for this type break.
The only problem was the entertainment,if you didn't like bingo or a quiz then there was not much for you.Also the price of drinks was a bit excessive £3.60 for a pint of beer.
Overall a good trip.
The only problem was the entertainment,if you didn't like bingo or a quiz then there was not much for you.Also the price of drinks was a bit excessive £3.60 for a pint of beer.
Overall a good trip.
Source: tripadvisor.co.uk
Had a great weekend break, at the Burlington last weekend, travelled with shearings, a good journey down, followed by a quick check-in at reception.On arrival we were greeted with a glass of mulled wine, we sat and relaxed whilst the lifts were free.The hotel is very clean, and decorated lovely.As for the food, a very good varied choice,the only dissapointment was at breakfast, the porridge was very hot, but l ordered poached eggs, and unfortunately they were only just warm, after this , l had continental breakfast.The entertainment was good,Mark certainly makes this hotel what it is, with the entertainment. We certainly enjoyed the quiz . Varied dance music was played, and the entertainment on the Saturday was very good,with Mark doing the Sunday entertainment, which everyone seemed to enjoy.I will defininately go back to this hotel, and would recommend it.
Source: tripadvisor.co.uk
The Burlington is a lovely clean and well run hotel, with good food and service our only problem was the size of our room and bathroom. Space between the bath edge and radiator only 22 inches OK if your a stick insect. we tried to change to a larger room but none available. entertainment average usual bingo and quiz and a couple of singers..excellent value at £99 each for 4nights why do some of us pay £139 each for the same deal. ?? Answer don't book weeks in advance
Source: tripadvisor.co.uk
Our 2nd visit to the Burlington for Turkey & Tinsel. Lovely time was had by all (24). Rooms have been upgraded and done nicely, food was good but not as hot as we would have liked - particularly breakfast. Entertainment great, Mark is such a funny man. All staff are very helpful and friendly. Would not hesitate to recommend this hotel. Such value for money.
Source: tripadvisor.co.uk
Just returned for the second time at the Burlington. Great room 313 sea view overlooking pier,staff are very friendly and welcoming ,rooms are clean,a few squeaky floor boards ,but not a problem. All meals very nice with usually 3 choices for starter main and sweet courses.every night entertainment including quiz bingo,and Cabaret. Turkey and tinsel even better value includes glass of mulled wine on arrival,coffee and mince pies after,included excursion and a free glass of wine.the drinks are expensive but all in all really great value for money.we will be back again in the new year for definite.
Source: tripadvisor.co.uk
We have just spent an excellent weekend with comfortable accommodation and good food.
The room was clean spacious and well furnished. The restaurant staff were very efficient, good and helpful and the entertainment was first class. There was plenty of choices for food and always well presented.
The room was clean spacious and well furnished. The restaurant staff were very efficient, good and helpful and the entertainment was first class. There was plenty of choices for food and always well presented.
Source: tripadvisor.co.uk
We had a most enjoyable stay - all the staff, be it dining room, reception and bedrooms were most helpful and friendly - something you don't seem to get these days We will be returning in Jan. 15 for another weekend.
Source: tripadvisor.co.uk
We have stayed at the Burlington several times over the years. Why do we keep on going back? One very simple reason! All the staff are so welcoming and helpful. At the price, there can be nowhere in town that is better value. The majority of the bedrooms have now been refurbished as part of an ongoing programme. All are very clean and comfortable with all the facilites of, at the very least, a 3 Star hotel, e.g. flat screen tv, tea/coffee making facilites, hair drier and phone etc. Wifi is free but only available in the lounges downstairs. The quality of meals has always been very good but is now even better. We could fault nothing whatsoever with the six different main courses that we enjoyed during our stay, the lasagne, the roast turkey, pork and beef, or the liver and the steak and kidney pudding. All six were delicious, hot, and cooked to perfection. Congratulations to chef and his team - no mean achievement with such high numbers all eating at once. In fact, quite amazing! Reception, bar staff, waiters and waitresses, even the chambermaids were always smiling and clearly happy in their work. We shall be back yet again for sure. In 3 little words . . . "Value for money".
Source: tripadvisor.co.uk
Overall the experience was average but could have easily been rated very good or higher but let down by the bar running out of staple drinks and glasses due to the poor service. We had a number of room, some of which were in reasonable decorative order whilst other were sorely in need of a bit of tlc. The food was good and the restaurant service excellent. Considering the price paid the expectations were not that high and overall the stay was good value for money. Pity that small details affected the overall rating
Source: tripadvisor.co.uk
Having paid about £119 for the weekend with food included did not expect to much but turned in to a great weekend away. Hotel was up to standard rooms clean food was ok but if you want to eat in 5 star restaurants you need to pay 5 star prices staff topnotch very special mention for Mark Snow who made the weekend for us will be going back just to see him. Very small down side was the room was very hot all night making sleep a little hard but the night porter was a very nice guy who let me out to smoke and made me a few coffees thanks.
Source: tripadvisor.co.uk
My sister and i had the most fantastic time. The staff were so helpful. The room was lovely and clean and bright. The cleaning staff do a good job. The bar staff and the entertainment were so good. We haven't laughed or danced so much for ages. Thank you everyone.x
Source: tripadvisor.co.uk
This hotel needs refurbishment in various areas. However we had a very nice room. Quiet and spacious with a newly refurbished bathroom. The staff are very friendly and the atmosphere
of the place the same. The evening entertainment with Marc as the compere most evenings
was good. All four of us in our party came away from the Hotel saying how much we had enjoyed our stay and that we would go back again. The position of the hotel was just opposite the beach and the sea view rooms were excellent. We had the choice of trips out in Shearings coach or a nice walk along the front. At lunchtime we did not think much of their light meals/sandwiches and so we opted to go out for lunch. This was great we had such a choice
of restaurants to suit all pockets.
of the place the same. The evening entertainment with Marc as the compere most evenings
was good. All four of us in our party came away from the Hotel saying how much we had enjoyed our stay and that we would go back again. The position of the hotel was just opposite the beach and the sea view rooms were excellent. We had the choice of trips out in Shearings coach or a nice walk along the front. At lunchtime we did not think much of their light meals/sandwiches and so we opted to go out for lunch. This was great we had such a choice
of restaurants to suit all pockets.
Source: tripadvisor.co.uk
fantastic hotel large rooms excellent service throughout, special request always obliged even in restaurant. great location right opposite sea front promenade and 2 minute walk to town centre ideal for people with walking difficulties as very flat.
Source: tripadvisor.co.uk
This is our second tinsel and turkey weekend at this hotel within the last couple of years
Things haven't changed a lot,the format of the event was very similar as before
The food was adequate but could have been hotter
The staff are all very friendly and accommodating and the entertainment was' OK '
The resident DJ/comic has been there a number of years but is still good for a laugh and is extremely friendly,WELL DONE Mark Snow
The hotel itself is clean and comfortable but shows signs of age in places
For the price paid it represented good value for money
Things haven't changed a lot,the format of the event was very similar as before
The food was adequate but could have been hotter
The staff are all very friendly and accommodating and the entertainment was' OK '
The resident DJ/comic has been there a number of years but is still good for a laugh and is extremely friendly,WELL DONE Mark Snow
The hotel itself is clean and comfortable but shows signs of age in places
For the price paid it represented good value for money
Source: tripadvisor.co.uk
just had a two day break at the Burlington this is the third time we have stayed hear and each time the service was a1. staff very helpful and nothing to much trouble.our waiter this time was carlos one man serving so many people at once must be stressful but he coped no problem. the only one niggle was the entertainment was the same acts as the last two visits apart from that everything was fine. we had a sea view again and its worth the upgrade .room service was good .for all the moaners about the hotel try staying at the ritz or the savoy in London at three hundred pounds a night and then you will realise what good value shearings are so the paint and décor are a bit tired in places and the floorboards creek instead of moaning just check out and stay some were else problem solved
Source: tripadvisor.co.uk
I visited the Burlington Hotel between 28 November and 1 December with my elderly father, what a treat it was. On arrival following a long train journey we were greeted by friendly staff on reception and given a complimentary glass of mulled wine to warm us up. On Saturday night we had a lovely Christmas Meal with a generous helping of lean and not dry Turkey, together with a complimentary glass of wine. During our stay, the room staff, waitresses and reception team were helpful, friendly and most efficient, nothing was too much trouble for them. The room we had was warm, comfortable and spacious. The short break was relaxing, stressfree and well worth the journey, it was also excellent value for money. Thank You Very Much (we have already booked another holiday for next year, roll on 2015).
Source: tripadvisor.co.uk
My wife and I had a T & T at Shearings Burlington Hotel. We had been before.It has begun to look decoratively a bit jaded especially in our Bathroom ,where I thought I had ordered a walk in Shower, but found we had an over the bath shower. I complained bitterly about the black mould on a few of the wall tiles and somebody came up and attempted to remove it. I do think 2.30 is quite late to be allowed into your room.With four coach loads of people the Restaurant staff were over stretched. The Entertainment Lounge is of a shape that you cannot see what is going on in parts, so people chatter and annoy others and there is a rush from Dinner to get seats.
Father Christmas came one afternoon, rang a bell,sat down while photos were taken and then walked off.
I see from other reviews some people had squeaky floors, I pittied the people below us.
The food was excellent as was our Waitress Miriam. Shame about the Weather
Father Christmas came one afternoon, rang a bell,sat down while photos were taken and then walked off.
I see from other reviews some people had squeaky floors, I pittied the people below us.
The food was excellent as was our Waitress Miriam. Shame about the Weather
Source: tripadvisor.co.uk
My friend and I spent last weekend at Turkey and Tinsel here. It was wonderful from start to finish. We were warmly and efficiently greeted and despatched to our room - 219 - a room to be recommended! A good size twin room with shower (as requested) and, being on a corner, windows to front and side, overlooking the sea and gardens. Lovely and bright; clean and comfortable; neutrally decorated, with plenty of storage and generous supplies for making hot drinks. Our beds were comfortable for both of us, with duvets and white linen bedding. Blankets were available if required - which they weren't because the temperature in the rooms is kept very high within the hotel. Everyone said so!
The public rooms were all big, bright, clean and comfortable, with plenty of seating. The dining ng room likewise. Being Turkey and Tinsel, Christmas trees and festive decorations were all around, which added to the cheery atmosphere.
We had no complaints with any of our evening meals, with plenty of choice, a varied selection of vegetables, all served hot and with more than adequate portions. Breakfasts were great and - once again - plentiful. Five stars for the porridge and five+ stars for the excellent waiting staff. The flexible dining times were a bonus.
The seafront location is ideal for long walks along the prom, and also gives easy access to the large shopping centre and bus stops to Hastings or Brighton.
Why not a full 5 rating? The corridors I used do need a paint up and the carpets need a clean. The rooms are kept too hot. Smokers can use the outside porch which leads straight into a public sitting area and the rancid cigarette smell comes in.
Overall, though, a great stay. Congratulations to the management and staff.
The public rooms were all big, bright, clean and comfortable, with plenty of seating. The dining ng room likewise. Being Turkey and Tinsel, Christmas trees and festive decorations were all around, which added to the cheery atmosphere.
We had no complaints with any of our evening meals, with plenty of choice, a varied selection of vegetables, all served hot and with more than adequate portions. Breakfasts were great and - once again - plentiful. Five stars for the porridge and five+ stars for the excellent waiting staff. The flexible dining times were a bonus.
The seafront location is ideal for long walks along the prom, and also gives easy access to the large shopping centre and bus stops to Hastings or Brighton.
Why not a full 5 rating? The corridors I used do need a paint up and the carpets need a clean. The rooms are kept too hot. Smokers can use the outside porch which leads straight into a public sitting area and the rancid cigarette smell comes in.
Overall, though, a great stay. Congratulations to the management and staff.
Source: tripadvisor.co.uk
Well organised reception. Dining room and food more than satisfying. Paying extra for sea view recommended. It was unfortunate our room was over lounge so a bit noisy but stopped at reasonable time.
Staff friendly and helpful. Entertainment very good and nothing but praise for Mark.
Staff friendly and helpful. Entertainment very good and nothing but praise for Mark.
Source: tripadvisor.co.uk
We had a long weekend through Shearings. The room was dated, particularly the bathroom and the floor boards squeaked terribly. The room was very hot despite turning the radiator off and the french doors were stuck tight so the only way of getting any ventilation in was to open the main door. The food was good with a choice for all tastes and the staff very friendly. The bar / entertainment area was spacious but with a wall right in the middle which separated the dance floor from the rest and unless you rushed to get a seat early you had no chance of being near the entertainment. The staff were friendly but the choice of beers limited and generally expensive (as you'd expect) so we went out in the evenings.
Source: tripadvisor.co.uk
We took a friend on the 'Turkey and Tinsel' four day break. Our friend has problems so it was important for us to be close to him. Unfortunately they did not give us next door rooms, but they were fairly close. The rooms were very pleasant and clean and comfortable. The meals were pleasant enough, although not fine dining, but for the price it was good value. He enjoyed the entertainment and every effort seemed to be made to create a pleasant atmosphere. No real complaints, except for the weather, and we could not blame the hotel for that. I would recommend this hotel, particularly for a themed break.
Source: tripadvisor.co.uk
