We came as part of a coach trip and were impressed with the service right from the start. The fact that they delivered your bags straight to you room form the coach was very appreciated. We only ate breakfast as we were meeting family in the evenings. The dining room was very busy at breakfast time but this meant that the food was always being replenished so it was hot and fresh. The room was clean and warm but only soap was provided which was disappointing. There are parts of the hotel that are needing tlc but overall it did not detract from a very comfortable stay

Stayed at this hotel for a long weekend Fri/Mon with nine lady friends, we had a brilliant time, room was comfortable and warm when necessary, food was enjoyable and all the staff at were pleasant and helpful. entertainment was great Friday and Saturday night, not so good Sunday, although, that could have been because we had all crammed so much into the weekend we were all shattered and went to bed early. Mark was fantastic calling the bingo and compering the entertainment, we loved him.
Just one criticism for the management, being at the back of the hotel overlooking the car park, in room 138 it was really noisy most of the night, with people talking under my window in the early hours. Overall, a great weekend, would stay again,.xx

We have just got back from a long weekend at the Burlington Hotel in Eastbourne. We had an nice time the staff are great and the foods not bad. Breakfast is a bit chaotic they seemed to run out bacon a lot ( at least you can still get bacon!!!!.) the place is really good value for money and you can't fault the bar prices compared to some hotels. Just a tip if anyone is thinking of going try and stay clear of room 444 your not actually in the lift but it feels like it!!.

we have just spent 3 nights/4days at this hotel,its a Shearings Bay Hotel so you don't spend a fortune here but it is super value,just look them up and see for yourself. The Hotel is being gradually re-decorated, but just like at home it all takes time. We had a seaview room 411 and as the Hotels location is just east of the pier the view was spectacular a short walk into town (10 mins) an easy walk up to Beachy Head (2 /3hours depending if you go to the pub for lunch) and lovely gardens the whole length of the prom. The food here is nicely cooked, well presented and served up by caring and friendly staff, a special thank you to Miriam who looked after all in our party (11 of us ) for the 4 days 8 meals we had ,she worked really hard .Don't listen to anyone who tells you this is not a friendly place (a) you get what you pay for and (b)you get treated how you treat others.There is plenty of entertainment at the Burlington, if you are like me and prefer the quiet life ,the bar is substantial and there is loads of lounge space to be had without being bothered by bingo/quizzes/or singers if you like all that then you are in luck they really try to please everyone and generally i think they do. To sum up for us the food was good, the room was great, and All the staff were a credit to their manager. We will certainly return to The Burlington at Eastbourne.

The Hotel staff, food, room (206) and entertainment especially Mark was first class and our break (Fri - Mon) was
most enjoyable BUT!! Shearings - your coaches are comfortable, your drivers excellent . why oh why does it take so long ?. Outward journey 07.16 arrive Hotel 13.15 (6hrs) . Return dep 10.00 arr Canterbury 19.15 (9.15 hrs} The journey by road Canterbury to Eastbourne 63.8 miles. there has to be a better way.The journey spoilt the whole weekend.

For what we paid we had a good value break. Room (standard) was basic but clean & warm. Food was very good with a reasonable choice. We had 4 drinks vouchers each for Saturday night. Entertainment was good on Friday even though we only had half the act because he was also booked at the sister hotel as well. Pity because we enjoyed it. Saturday was not to our taste and Sunday was very amateurish so we left early. The reason that the hotel only got 3 was because of the room cleaner bursting in on us at 8.10 on both Sunday & Monday morning & wakening us & 7.15 on Monday by hoovering and shouting in the corridor outside our room. This cost her a tip and the hotel an Easter booking we had been thinking about.

We stayed here for our 40th wedding anniversary, when staff found out they upgraded us to a beautiful room overlooking the sea even though we just walked in and asked for a room, The staff at all times were amazing, so friendly and always helpful to everyone they came across, the breakfast was lovely, well presented and cooked, The hotel is a very high standard hotel, clean and beautifully presented. We can only say a big thankyou for our very happy stay with you.

This is the second time I have been here and again it is a good standard hotel with good food and very helpful staff, and there is entertainment on every night The room was large and comfy. The only criticism I have is there are small parts that could do with up dating a bit.

hi to all. just returned from the Burlington hotel .Monday to Friday with Shearings of course.The positives first. good hotel clean bedding,new bathroom.good coffee . Food much better than two years ago.Sheet of paper on desk impressive free upgrade.?hotel manageress Christine was very helpful and so were all her staff.Excellent prices of course early march.If something is wrong ask for help straight away. Don't delay it does not pay. 169 bedrooms though allow for that and all will be well. Of course weather is a factor and ours was mixed. Monday ok no major problems . Arrived hotel at 4.25 alive and well just .Peter our driver was a gem a midget gem oops sorry . he was ok and it was very nice of him to ask everyone. farewell two teds tony. forty years old and such a good son for mrs Wilson travelling alone in march 2014. Good luck on the railways you will be such a star. ok back to the weather march 2016 Friday up early going home blue skies 11 degrees. At home they were off school sledging with certain parents supervision. Tips please take your favourite bath sheet if that's what u like. Nothing else to report bye for now. Enjoy yourselves its later than u think enjoy while your still in the pink. No offence honest gill

I had a very nice, clean newly decorated room, a lovely bathroom the only complaint the towel radiator did not work. a kettle ample coffee tea sugar and milk. everything was spotless clean. The bed had a good mattress and the radiator warmed the room nicely.
I had 4 nights stay, 4 self service breakfasts a very good selection of cooked foods, 4 different cereals, grapefruit, prunes, raisins. orange juice, cranberry juice, marmalade, jams, squeeze honey as much coffee or tea as one wants. an excellent supper 3 courses plus coffee and a roll, a good selection of food a lot of vegetables with your meal 2 vegetables and 2 different potatoes. On Wednesdays 4 free drinks of your choice, a quiz nightly as well as bingo, entertainers and dancing. The staff are helpful and I can only highly recommend it, not too much I hope as I want to go again this year plus a couple of times every year and I want to be able to book. It is within .200 yards from the Pier and overlooking the sea, serves very reasonable lunches and has a Lady selling Jewellery one day a week. Her prices are very reasonable and she makes quite a lot herself. You can book it self drive or go there by coach and it has some excursions if you use the latter. There is a bus service to Brighton across the road.2 department stores within 5 minutes walk

Hotel was lovely and the staff were very helpful. Nothing was too much for them and they answered your queries immediately and bent over backwards to make sure your break was enjoyable. The entertainment was the best I have ever been to in the UK and the guest appearances were magnificent. Debbie Lee Johns was brilliant and deserves a medal for her performance and wit. Will definitely go there again.

Just returned from a weekend break here and it was excellent we had a nice room on the 3rd floor right by the lifts and we can honestly say we did not hear the lifts, very comfortable for a good nights sleep, the food here is very good something for even the fussiest of eaters a good selection for breakfast and dinner. The hotel is right in front of the Victorian Pier which while we were there, a cold easterly wind was blowing but still able to walk on it a lovely view along Eastbourne seafront.
We went to Hastings where we had a look around some museums and had lunch in a lovely old pub we also went to Alfriston where the National Trust has its very first property then on to Battle and Beachy Head all very interesting
The entertainment here is excellent on Friday evening Andrew Fleming entertained us he is a comedy impressionist very funny, Mark Snow (hence the title of our review) is a very good all round entertainer, calling the Bingo, he has his own way doing this, then going on to do the Quiz to a D J at the end of the evening, He has one evening all on his own Sunday when he calls Bingo, then the Quiz, and Comedy and Singing to DJ all in all a very good evenings entertainment, very well done Mark
On Saturday evening we had in our opinion the rudest entertainer we have ever seen he arrived with his equipment and dumped it on the dance floor and set up, this we might add took up best part of a quarter of the floor and then started to sing, but he made NO ATTEMPT to engage with the whole hall he just faced one way the whole time and from where we were sitting all we saw was HIS BALD HEAD never once his face, we feel he should be spoken to about his attitude towards his audience, we have never experienced anything like this before (see photos)
Overall the weekend was very good thanks to everyone at the hotel / coach drivers and a special thanks to Mark
Looking forward to our next visit to the Burlington

A group of us go to The Burlington every year in February and have done for 5 years now and have enjoyed it every time.
Accommodation... upgraded to a sea view,which was nice. Unfortunately the large sash windows were draughty and the radiator struggled to warm the room however we stopped the draughts with paper and the room warmed up. The room which was on the fourth floor was clean and tidy and a good size with sufficient wardrobe and drawer space for a weekend away. The bed was firm but comfortable. The bathroom was a good size and looked to have been fairly recently refurbished.
Restaurant...Breakfast is now buffet style,waiting staff efficient, attentive,polite and friendly. We found the food in general to be perfectly acceptable.
Entertainment....Friday night we had comedian/impressionist whom we have seen before but still found hilarious (His Mick Jagger and Ozzy Osbourne you won't stop laughing!) Saturday night a very good vocalist. Sunday night and also keeping the weekend entertainment together was Mark Snow who keeps everyone entertained.
None of the party of 10 I was with had any complaints and again enjoyed their weekend at The Burlington.
Other good points regarding the hotels location....it is opposite the pier about 5 mins walk into town, also bus stops in both directions (Brighton about one and a quarter hours and Hastings about an hour in the other direction) are minutes walk from the hotel....remember your bus pass!

Lovely hotel .... Very clean .. All the staff are very friendly and helpful ...perfectly placed for the seafront and pier ... Very enjoyable stay and will be visiting again soon ....nothing is too much trouble gif the staff

Stayed here recently on another trip for work....I am a coach driver and was booked by a private party to bring them to this hotel for the weekend.... The customer had paid for my accommodation and food for the weekend and to be honest even though he had only booked standard accommodation I found it to be more than adequate for the time we were staying for and the food was excellent..

just visited Eastbourne for the first time ever and what a joy.this place has it all..miles of beaches and landscaped promenades;a childrens pirate themed play park;a land based harbour;a bandstand;a Napoleonic fort and just a bit further along the coast is a full sized lighthouse!! a classic seaside resort. I nearly forgot the Victorian pier which the hotel overlooks!

Just returned from 4 night break at this hotel and loved it... ALL the staff were lovely, friendly and attentive, the food was what you would expect for what we paid but was well cooked and very well presented breakfast was fantastic with loads to choose from, our room overlooked or rather was behind the fire escape but it was cosy and warm with comfy beds if i went in the summer i would pay for a sea view but it isnt so important in the winter you cant expect a hotel to not use half its rooms because there isnt a pleasent view from the windows...and the entertainment was first class ...Mark Snow excellent..Well done Burlington thank you for a lovely break we will most certainly visit you again .

I should probably give this 4 stars for the price as if you travel out of season with Shearings it's brilliant value for money. But it's definitely a 3 star hotel. Personally I would pay extra for a sea view room - mine looked straight out to sea. Very clean room with a new modern bathroom. Comfy bed. Only slight gripe is the food is generally a little bit bland and the veg are overcooked but for the price we shouldn't complain. The dinner portions were large and the staff very helpful.
There is no atmosphere at all in the restaurant and all it would take would be some inexpensive idea tea lights on each table and maybe some music! It's a bit like a canteen and the food is ok but very workaday 'meat and 3 veg' kind of thing.
Entertainment totally geared to senior citizens with bingo and old style dancing but it seems popular. If you're younger you'd probably head to the pub or cinema instead anyway. This sounds a bit critical but the staff are great and they work very hard, and the rooms are clean. For the price what more can you want. I would go back but beware the are no little sachets of shampoo in the bathrooms so take your own shampoo and soap or bubble bath.

Stopped overnight after reading the hotel description parking was find but was unaware that before six in the evening you pay. Was also led to believe that wifi was available throughout the hotel, wrong only available in the main areas of the bar and reception area. Rooms were clean and tidy with a good shower. Not double glazing so there was a lot of noise from outside. Staff were friendly and helpful. Overall it was ok for the night but for business not so good without the wifi in the rooms. Great for a beach visit with the other half and kids

Booked a midweek break at the Burlinton hotel on the main sea front just past the pier.
Room was a fair size a bit dated with an old fashion tv with 6 channels.
Plus only Wi-Fi in lobby area.
Otherwise a great value place to stay, helpful staff, food very good with plenty of choice and good presentation.
Now serving a buffet style breakfast.
Hotel is in great location .
Would def stay again .

Great location, by the pier, with a lovely terrace bar area, so, even if it's raining, you can at least people-watch... The reception and bar staff are just wonderful (as are most of the restaurant staff). I could take them all home...! Mark Snow (Marky Mark), the resident entertainments host, is such good fun and really cares about giving people a good time - it just wouldn't be the same without him - as could be said for so many of the people who make the Burlington a good place to stay. If you have disabilities, the Burlington is a better choice than the Majestic, as it's nearer to the shops, etc. We go there, on average, once a month, which speaks for itself.

Nice Hotel, lovely staff and brilliant location.
We had a 3 night break with Shearings coaches,
On arrival to our room I had to ask for cups to be washed as they were found dirty!!
Rest of room clean and comfortable,
Food was good and staff in all areas friendly and helpful.
We had room 430 no view except fire escape and noisy in the morning from deliveries and Pigeons !!!!
Overall a lovely stay Thank you

Just returned from a five day break with Shearings. The hotel has an efficient and friendly staff run by the very approachable Sue. The meals were very good and the introduction of a self service high quality breakfast went down very well. the evening entertainment was overseen by the resident host Mark and his way of calling the bingo and conducting the quiz is unique and a great laugh. he was not there on the thursday night to our disappointment but was replaced by Ray Campbell a very accomplished all round entertainer who had everybody crying with laughter. We paid a little extra for aroom with a sea view The room was very spacious with large bathroom that contained bath and shower. It was always clean with great maid service.Thankyou Burlington,hope to see you again soon.

The staff from the manager (Chris) down are hard working and efficient, rooms clean and tidy, restaurant efficient and large (can hold 280 guests). Very close to town centre, turn right and right again and your there....
The only let-down was the entertainment area which is badly laid out, the bar prices are rather on the expensive side but the entertainment is very good, especially on the Thursday when an all round entertainer deserves a special mention, Ray Campbell (two hours plus, non stop).
Buses to Brighton frequent and nearby, though Eastbourne deserves a visit.

The Burlington Hotel is one of Shearings better hotels Food good and service very good the waiter Franchesca was very good always smiling and helpful our Room was a reasonable size tv was modern but on the small size as room had been recently refurbished the only down side was the Bath/Shower as after 4pm there was no hot water either from the Bath or Hand Basin we was offered another room on the last day to shower in warmer water apart from this we had a good midweek break the Coach driver James was great so informative