Burlington Hotel

4.1/5 based on 2063 reviews
Latest Reviews
Spent an enjoyable 8 day holiday last week, basic bedroom but always spotless every day. ..easy walk to Pier and larger than expected shopping precinct.
google.com
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Hotel well situated looked like a seamans mission from outside needed re painting
Inside fet you were in a different world reception could not be more helpful evening entertainment was very good breakfast good again staff could not be more helpful
The room was spacious newly decorated BUT CRAWLING WITH ANTS take that away more than value for money
google.com
Source: google.com
Had a nice stay, staff friendly and helpful. Upgraded our room to have a sea view. Breakfast was good and dinner fine. Only deducted one star as in the entrance bar food is advertised as being available until 5pm but when i tried to order sandwiches from the bar menu at 2pm for lunch was told the kitchen was closed. Would stay again though.
Updated May 2019. Second stay and have removed a star from last time. Needed pillow for my bed when arrived....took 5hrs and numerous requests to get one. Food has gone downhill since last visit. Breakfast still ok but starters and mains need improvement only puds been good.
google.com
Source: google.com
We had a nice sea view room, recently upgraded I should think... Dining room definitely needs TLC.... Splashes of food up the walls... Tables stained... Dirty menus.. Salt and pepper pots sticky... Buffet breakfast was adequate... Plenty of tea and coffee available. Bar area was okay... Drinks reasonably priced. We didn't eat dinner... Went out... It was cheap... But wouldn't stay there again..
google.com
Source: google.com
Was there for a long week end break. the entrance and bar lounge areas were good, dining room could do with upgrading very old table and chairs. Food was good as were the staff - happy smiling attentive. unfortunately the room i was in (a single room 445) definitely needs to be refurbished, carpet dirty and thread bare right down to the hessian backing and bathroom needs a complete overhaul - new suite, taps, etc.,. Enjoyed Eastbourne.
google.com
Source: google.com
My experience here is certainly better than last year.. We arrived from London Gateway around 2pm it was a good run down. My room is spacious and clean. The Hotel is lovely also the Staff, the Food has been brilliant, entertainment also good, definitely will consider returning next new year....
google.com
Source: google.com
The Hotel was okay Our bedroom was freezing. The radiator didn't work so they brought us a small electric heater that did no good at all as there were 3 windows from floor to ceiling .The draught through them was awful I complained again and was given another small electric heater .On the Thursday afternoon they offered us another room which was pointless as we were going home Friday morning. This is the second time we've stayed at this hotel and the second time our bedroom was cold We heard other couples complain about being cold .Such a shame as the restaurant and staff were great and entertainment was good .But won't be staying there again
google.com
Source: google.com
Came here via Shearings and the place is good for 3 stars food is good and the staff are all very good. The hotel itself is a bit dated even though many rooms have been refurbished. We were on the 4th floor and the water pressure is pretty non existent with poor water hardly wetting you in the shower. But all in all a very nice weeks stay.
google.com
Source: google.com
I've not personally stayed here but my relatives have and they love it here. It's been recently refurbished which instantly puts it ahead of many other hotels in Eastbourne. Add that it right next to the pier, has great views, marvelous entertainment and all for a reasonable price. It's not 5 star in the traditional fashion so I've not given it 5.
google.com
Source: google.com
Unbearably hot, everywhere but mainly in our bedroom. There were hot pipes in the wall in our room that produced an unrelenting heat. All other sources of heat were turned off and the windows opened as far as they would go but it was hotter than in last summer's heatwave, the only difference being that then we had summer clothes but now, being December, we only had warm winter clothing with us. We had a fan eventually but that only seemed to circulate the hot air. The heat in the dining room was such that people were fanning themselves with the menus. The food was generally homely but good enough, although the tables were much too close together to have a private conversation. Other than that the hotel was comfortable, the Christmas decorations pretty and the position, on the sea front, near the pier and a short walk from the centre, was very good.
google.com
Source: google.com
Stayed here for 3 nites mid Jan 2019 and found it much better than some reviews we had read. Good location, clean, tidy and friendly staff. Rooms being updated slowly so when all finished will all be lovely.
Restaurant clean and tidy and staff helpful and friendly. Entertainment was ok. Bingo most nights.
Not sure how but did experience being glutened on Sunday evening (I am coeliac). After dinner we sat in lounge and my stomach slowly started to feel uncomfortable and started to bloat. I looked 6 months pregnant! I said to my brother and his wife "oh no not again this happened at the Melrose".
I was fine on the other two evenings so whether they cross contaminated or gave me something with gluten in I don't know.
I will from now on make sure I ask each evening that they are positive it's not been contaminated or contains gluten.
But it will not deter us from going back.
We had an issue with our room on arrival but got moved quickly to another as the first room smelt of cigarette smoke. Our new room was 136 but did experience on day of departure a person from room 237 got off on first floor and opened our room door with his key. He was just as shocked as I was. Told reception so hopefully that will get sorted. Just glad I was not undressed ☺
google.com
Source: google.com
Good friendly service if a little slow at dinner times. Clean comfortable rooms but some areas could do with a lick of paint. Entertainment impossible to see from some areas but this could be improved with a large TV and a camera on the act
google.com
Source: google.com
If you're allergic to strawberry, and don't like marmalade, then bring your own jam for breakfast because apart from honey, those are the only options for your toast. Food ok, better than most of these hotels.
Right by the pier, great views to waterfront.
And, added bonus, free WiFi in the rooms, as well as the hotel!
google.com
Source: google.com
I'm staying there now and it is very good. Lovely room with a view very clean. Definitely come again. Staff lovely especially George our waiter.
google.com
Source: google.com
Everything was excellent except for the smokers congregating at the front entrance. Surely there should be a better area set aside for them. It wasn't very nice to have to walk through them all to get in or out and the butts on the pavement didn't give a good imptession.
google.com
Source: google.com
We had to go down to Eastbourne, as my father-in-law, had been taken seriously ill, while on holiday, at The Bay Burlington. He was taken to Eastbourne General Hospital. The staff at The Burlington, have been absolutely fantastic. I would definitely recommend this hotel. Great place and great staff.
google.com
Source: google.com
Great place to relax , dancing in the evening , good food. Entertainment let down once again by Debbie Lee James, she managed to clear most of the guests from ballroom in less than 20 minutes. Ruined the evening.
google.com
Source: google.com
Went on a Shearings holiday. Great location opposite the pier and a 2 min walk to the main shopping area. Rooms clean and spacious with comfy beds. Food very good as was the nightly entertainment.
google.com
Source: google.com
Ground floor areas generally very nice but our room was very shabby. Tired decor, worn patches on the chairs, cracked washbasin in the bathroom and black marks around the bath.
google.com
Source: google.com
Hotel was very nice we booked a sea view premier room which lived up to our expectations
Now for the not so good bits entertainment is very hit and miss and aimed at an older generation and most nights dancing was to ballroom music and the floor was empty most of the time.
google.com
Source: google.com
We went with shearings coaches for 4 days, enjoyed our stay very much,Hotel warm and comfortable good food,There was plenty of choice for gluten free food just speak to the staff in the restaurant.Entertainment good and very friendly staff.Rooms cleaned every day thank you for a lovely weekend.We would definitely recommend this hotel .
google.com
Source: google.com
Hotel well situated looked like a seamans mission from outside needed re painting
Inside fet you were in a different world reception could not be more helpful evening entertainment was very good breakfast good again staff could not be more helpful
The room was spacious newly decorated BUT CRAWLING WITH ANTS take that away more than value for money
google.com
Source: google.com
Great hotel and smashing staff. Entertainment man mark is amazing...just like Alan Carr's big brother. Very enjoyable stay
google.com
Source: google.com
fantastic hotel good food first class staff and just across road from the beach what moor could you want. room 109 great
google.com
Source: google.com
Lovely hotel ,food very good ,rooms very clean ,couldn't ask for more !! Will definitely use again.
google.com
Source: google.com
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