The Burlington Hotel
Latest Reviews
Arrived 19.12.25 for 2 night's stay, arrived around 6pm, main door was locked and buzz the bell a few times and no answer, another person outside she had to call someone inside to open the door went to our room 313 wasn't up to standard, shower taking long to drain mattress bigger then bed base, ended up falling out of the bed, following morning went down for breakfast and spoke with abbie at reception who was very understanding and professional, and also changed my room to 307 which was upgraded and will be diffently returning due to Abbie professional service in dealing with my issue, well done to the morning team.
Source: google.com
Good WiFi, modernised room, comfy bed, nice large room, friendly welcome, no mattress protector (was surprising), plenty of sockets near bed for devices. Great breakfast!
Source: google.com
I enjoyed my stay at the Burlington hotel. I stayed in a double room on the fourth floor. The lift is a bit tiny but it does the job. There is a car park at the rear of the hotel which is £6 a day for residents. You pay at reception. Buffet breakfast was good. Hot food choice of ,bacon, eggs, tomatoes, baked beans, hash browns, sausages and black pudding. Cereals and pastries and porridge and fruit and of course a toast machine.The location of the hotel is very close to Eastbourne pier. There are bus stops at the pier so you can go to Hastings or Brighton quite easily enjoying the coastal route. It is not far to walk to the shopping area I Eastbourne or you can catch a bus outside the pier. Whilst I was staying, there was entertainment each night in the ballroom area, usually a singer
Source: google.com
Superb time at the hotel, couldn't fault the room,food or staff, all excellent. I would stay there again no problem.
Source: google.com
Yes
Source: expedia.co.uk
Sue A
The hotel staff are helpful and friendly.
The food was lovely, plenty of choice.
The hotel was decorated lovely for christmas.
Entertainment was good , singing ,dancing, and a quiz..
The room was comfortable , but very warm.. Disabled access was a problem for my mum as the only access is through the dining room hall , which is okay when it's not busy , when it is busy , its difficult to navigate a mobility scooter round tables and chairs and people queuing to enter the dinning room hall.
It would be better if one of the set of steps at the front of the hotel was made into a ramp .
The food was lovely, plenty of choice.
The hotel was decorated lovely for christmas.
Entertainment was good , singing ,dancing, and a quiz..
The room was comfortable , but very warm.. Disabled access was a problem for my mum as the only access is through the dining room hall , which is okay when it's not busy , when it is busy , its difficult to navigate a mobility scooter round tables and chairs and people queuing to enter the dinning room hall.
It would be better if one of the set of steps at the front of the hotel was made into a ramp .
Source: booking.com
A very enjoyable stay. I will definitely be back again later on in the year.
The food was excellent, plenty of choice, both evening meal and breakfast.
The staff were very helpful. Nothing was ever too much trouble for them.
Our room was perfect, waking up to a view of the sea every morning was lovely.
The location of the hotel couldn’t be better, not only for the sea front but for the shops too.
The hotel car park was very reasonable too at £6.00 per day.
The staff were very helpful. Nothing was ever too much trouble for them.
Our room was perfect, waking up to a view of the sea every morning was lovely.
The location of the hotel couldn’t be better, not only for the sea front but for the shops too.
The hotel car park was very reasonable too at £6.00 per day.
Source: booking.com
Happy staff and very helpful TV
All good
Source: booking.com
Brilliant location, lovely relaxing break
Location, staff were friendly and helpful
The room was very warm, difficult to sleep even with the windows open
Source: booking.com
The friendly staff on the desk, the entertainment on Saturday and Sunday evenings
Source: booking.com
Everything! Yes the hotel is dated but all the hotels on the front are like that.
This is the 2nd time since October I've stayed at the Burlington.
Great, friendly, professional staff and a lovely atmosphere.
Breakfast very generous for £10pp, good selection Nothing to dislike
This is the 2nd time since October I've stayed at the Burlington.
Great, friendly, professional staff and a lovely atmosphere.
Breakfast very generous for £10pp, good selection Nothing to dislike
Source: booking.com
Location, price
Very small room
Source: booking.com
Hotel itself in need of a bit of TLC,good breakfast selection,great location for transport shops bars resturants,1minute from the pier, the staff are great very friend, helpful polite and very sociable,some very good evening entertainment,i would highly recommend,👐
Source: expedia.co.uk
Had a good stay and it wasn’t expensive.
Source: expedia.co.uk
View good as was food. Room warm and clean.
Meals felt regimented in terms of positioning and choosing in the morning what you wanted in the evening
Source: booking.com
Christmas 2025
The staff are all friendly, and they make time for a chat even though they are busy.
The breakfast and other meals offer a good variety and are served hot and cooked perfectly.
The hotel was decorated beautifully for Christmas, and we were made welcome from the start of our stay.
The entertainment exceeded what we expected , offering a singalong, quiz, and dancing. Anyone of any age could join in
My 87-year-old mum had a really good time . The only thing I think that needs improving is the disabled accessibility .
If you have a mobility scooter, the only way in and out of the hotel is via the dinning hall you have to wait outside for a member of staff to let you in, once in, you have to dodge tables to get to the reception area. When there are people queuing up to enter the dinning hall, this becomes very awkward when on a mobility scooter .
A ramp at the front entrance of the hotel would be more suitable, I'm sure there is a way of covering one set of the side steps with a ramp.
The breakfast and other meals offer a good variety and are served hot and cooked perfectly.
The hotel was decorated beautifully for Christmas, and we were made welcome from the start of our stay.
The entertainment exceeded what we expected , offering a singalong, quiz, and dancing. Anyone of any age could join in
My 87-year-old mum had a really good time . The only thing I think that needs improving is the disabled accessibility .
If you have a mobility scooter, the only way in and out of the hotel is via the dinning hall you have to wait outside for a member of staff to let you in, once in, you have to dodge tables to get to the reception area. When there are people queuing up to enter the dinning hall, this becomes very awkward when on a mobility scooter .
A ramp at the front entrance of the hotel would be more suitable, I'm sure there is a way of covering one set of the side steps with a ramp.
Source: booking.com
Great stay by the sea
Very good location
Sea view was wonderful
Breakfast was great
Staff were friendly
Loved it Nothing
Sea view was wonderful
Breakfast was great
Staff were friendly
Loved it Nothing
Source: booking.com
Definitely worth it
The room was clean ,the bedding as well, the floor wasn't cracking this time , the staff was very friendly and helpful, we got a live concert since we booked for Christmas night which was lovely and the staff made sure we had enough seats
The TV wasn't a smart TV, some bits in the bathroom could need some love
Source: booking.com
Everything. Staff were very friendly and helpful. Room perfect
Everything was good
Source: booking.com
Very friendly, helpful staff. Food was good and hotel function rooms were light, bright and very festive.
Everything was better than expected.
Source: booking.com
Lovely christmas so reasonable
Brill value. Good food for what we paid.
2 nights of music so lovely atmosphere for Christmas.
Christmas lunch for 50 very good and a lot cheaper than other places. Only one item. Windows on front first floor advertised as deluxe room but so old and full of holes. Need replacing. Stick to 2nd, 3rd and 4th floor.
2 nights of music so lovely atmosphere for Christmas.
Christmas lunch for 50 very good and a lot cheaper than other places. Only one item. Windows on front first floor advertised as deluxe room but so old and full of holes. Need replacing. Stick to 2nd, 3rd and 4th floor.
Source: booking.com
Excellent value for money
Quantity of food was exceptional. Enormous buffet breakfasts
Bread served with the pate was rock hard
Source: booking.com
Super friendly staff
Lovely room
Lovely room
Source: expedia.co.uk
Arrived on a horrid evening, cold blowing a gale, dark & wet evening. Friendly & welcoming reception staff set a positive tone to the stay. Hotel is clearly aged, reception & front of house was well presented. The room whilst reasonably recently decorated was showing wear & tear. Given the price paid it was acceptable & I'd stay again!
Source: expedia.co.uk
Friendly. Good location. Good room rate with breakfast
Hotel in need of a major refurbishment, which I understand is due to take place in 2026. I did note new carpet in some areas and some redecoration had been done. Once completed, it will be magnificent and out of my price range.
The major downside for me was that my room was too hot, and I was unable to reduce the temperature.
The major downside for me was that my room was too hot, and I was unable to reduce the temperature.
Source: booking.com
