Burlington Hotel
Latest Reviews
Lovely 2 night stay
Staff were super helpful and friendly
Delivery lorries servicing nearby businesses at early hours and making lots of noise
Source: booking.com
A very good hotel, perfect location, excellent experience.
Probably it’s not easy to run rather oldish hotel building but all staff is excellent job. Everything was very good inc service, cleanliness, my room was modern and fresh. Ask for best room you can afford. Thank you.
Source: booking.com
Had trouble with the water in are room
but they upgraded us straight away
Nothing was to much trouble Nothing
but they upgraded us straight away
Nothing was to much trouble Nothing
Source: booking.com
Unfortunately my 91 year old mum has tripped over a step up into the bathroom in room 211. To be fair the hotel responded quickly as I needed help to get her up. We think she may have broken a finger. Her face and arm bleeding but superficial cuts.
This has obviously spoilt what was a great overnight stay.
The room was an upgrade to a superior one and has a great sea view. Until the fall we had no complaints. Just the step into the bathroom is actually dangerous. I do not see what could be done apart from some strip lighting?
A coffee making machine, water, tea, coffee etc all fine.
Not sure I like dispensers on walls instead of little bottles of stuff but a lot less wasteful.
NO mattress protectors and they should put these on the beds.
Clean, comfortable. Dinner was good and service very prompt.
Our lunch in the bar was enjoyable but the soup was very salty. Otherwise fine. The service there was slow but we were happy watching the sea so not that bothered.
The hotel is huge and yes, dated but it is an old hotel. Yes a few places need a lick of paint but nothing major and there is a car park.
Being near the beach, pier and shops was helpful.
Staff friendly.
I could not find a disabled loo on the ground floor?
Nice to see people of all ages using the hotel.
This has obviously spoilt what was a great overnight stay.
The room was an upgrade to a superior one and has a great sea view. Until the fall we had no complaints. Just the step into the bathroom is actually dangerous. I do not see what could be done apart from some strip lighting?
A coffee making machine, water, tea, coffee etc all fine.
Not sure I like dispensers on walls instead of little bottles of stuff but a lot less wasteful.
NO mattress protectors and they should put these on the beds.
Clean, comfortable. Dinner was good and service very prompt.
Our lunch in the bar was enjoyable but the soup was very salty. Otherwise fine. The service there was slow but we were happy watching the sea so not that bothered.
The hotel is huge and yes, dated but it is an old hotel. Yes a few places need a lick of paint but nothing major and there is a car park.
Being near the beach, pier and shops was helpful.
Staff friendly.
I could not find a disabled loo on the ground floor?
Nice to see people of all ages using the hotel.
Source: tripadvisor.co.uk
A very pleasant 2 night stay. Greeted by the friendly check in staff. The room was clean and had everything you would need. Tea/Coffee with a kettle, fan, hairdryer. The pier is almost opposite and shops, cafes, bars and train station a short walk. My room did not include a breakfast so cannot comment on the dining, I did have a drink in the bar where there was a singer performing. The common areas are a little tired but this would not put me off staying again. Thank you Burlington Hotel.
Source: expedia.co.uk
Booked for 4 days with my 82 year old mum who is in a wheel chair .Only 1 lift working .They didn’t mention on a phone call I had ,when I asked about lifts .Ladies Toilets down stairs .So you had to go back to your room to use the toilet .Access to get out was unsafe ,due to a lip on the floor .Must say Staff all kind and friendly .Work very hard .Unfair that people where taking their frustrations out at them .Come on Burlington ,The fire happened years ago ,!!! Sort out your hotel ,Before you loose all your loyal customers .Like our self’s .
Source: expedia.co.uk
Breakfast started at 7.30. I needed to be at work at 8.00 so had to miss out despite paying for it.
Source: booking.com
Value for money
the view
some noise outside
Source: booking.com
Comfortable could do with decorating in places
Breakfast was great
Bath surround and outside windows were not very clean
Source: booking.com
Excellent
Good value for money and entertainment to exceed our expectations
Cleaners coming into room when do not disturb sign on door
Source: booking.com
Excellent short break
View excellent - we had a room overlooking the sea. The room excellent and spacious with a well maintained tea tray. Breakfast was as expected with a good choice of food.
Not keen on dogs being present and especially in the dining room
Source: booking.com
You get even less than you pay for
The reception staff member was very helpful and friendly. The room had been recently painted but there were large stains on the carpets, the bathroom door didn’t close, and the shower was pretty grim. The beds were comfortable but there seemed to be lots of clattering around the hotel at night. There were also hidden costs for example parking was £6 per night and breakfast was not included.
The rooms and particularly bathrooms need updating. The breakfast food was very average.
Source: booking.com
Couldn’t falt anything
Breakfast was delicious location was excellent
Source: booking.com
like hotel for its location and parking good staff but needs money spending on it as very old building.Heating needs to
Great customer service parking good breakfast
bathroom leek from roof in bedroom.Cleaning very poor.Needs loads of updating.
Source: booking.com
The Burlington Hotel is lovely. Yes it may need a lick of paint here and there but the room had a double aspect window over looking the sea, the room was very comfortable, a lovely size, bath and shower. The bed too was very comfortable and had lovely linen, the towels are a great size.
All staff exceptional and very friendly.
The breakfast was very tasty, no fried eggs but scrambled.
The location is excellent
All staff exceptional and very friendly.
The breakfast was very tasty, no fried eggs but scrambled.
The location is excellent
Source: tripadvisor.co.uk
Staff were brilliant and everything was clean.
Source: booking.com
Restful and enjoyed the break
Return visit & location
A lift broken
Source: booking.com
This is a great, value for money hotel. A very pleasant stay for our second visit. The few minor problems we encountered
The seafront location is wonderful and handy for the local restaurants. The staff are all very friendly and helpful. We really liked the breakfasts too!
One of the 2 lifts wasn’t working, which was also the case when we stayed a few months ago. Given the the size of the hotel and the average age of its guests, this probably needs looking at. Breakfast service could have been better (cold sausages, one pot of tea to serve many guests, no plates available)
Source: booking.com
Typical seaside hotel- dated but great location.
Great location for the end of the South Downs way, spacious room, typical seaside hotel. Staff were great when we had a broken hairdryer problem solved quick
Dated bathroom could do with updating.
Source: booking.com
Very pleased with the hotel. Good value for money. Great location. Parking.
great location
clean
good tv
clean
good tv
Source: booking.com
Hotel staff friendly. Food in restaurant was fine.
Downstairs communal areas ie bar nice decor.
Bathroom clean and new fittings. Rm426 carpet stained badly walls dirty with stains vert dirty on wall by light switch coffee stained down wall. Radiator dirty chipped paint.
Windows rattle during night as don't close.
Downstairs communal areas ie bar nice decor.
Bathroom clean and new fittings. Rm426 carpet stained badly walls dirty with stains vert dirty on wall by light switch coffee stained down wall. Radiator dirty chipped paint.
Windows rattle during night as don't close.
Source: booking.com
view
sound from upstair room floorboard
Source: booking.com
Great location, comfortable room
Source: google.com
Lovely room, brilliant views staff very helpful. Only one lift was working, no wheelchair accessible toilets on the ground floor had to return to the bedroom to go the loo.
Source: google.com
Great location, comfortable room
Source: google.com
