The Burlington Hotel
Latest Reviews
Went on shearings coach holiday with freinds coach and driver was better than expected driver went above and beyond .the hotel staff were also very obligingly freindly couldn't fault ,the negatives hotel very run down leaks every where buckets catching rain even in dining room food breakfast poor choice watery scrambled egg evening meal just OK room clean if not again tierd drafty windows dirty carpets no soap toilet rolls had to ask ,huge hotel only one lift works and alot of walking to rooms and facilities if not that able bodied as we're many on our coach wouldn't return but definitely use shearings again x
Source: tripadvisor.co.uk
The room 421, had a lovely sea view. The bed was very small as was the toilet but my main complaint was that the room smelt very strongly of urine. I complained the next day as the smell disturbed my sleep but nothing was done about it. Had we been staying longer than 2 nights I would have insisted to be moved. We have stayed at the Burlington on many occasions and never had cause to complain before but the smell was so strong I felt the need to complain.
Source: tripadvisor.co.uk
Location first class, large, comfortable room, with good catering facilities.
In general the paintwork all over the hotel is very tired, chipped, discoloured and in places dirty.
In our room 404, a large flake of paint is coming away on the coving above the wardrobe and the veneer on the desk has bits missing. The door to the room was ill fitting and rattled in the wind. The bathroom curtain was dirty and had holes in it, and the lampshade on the desk lamp was dirty. The carpet was stained, and the door handle to the bathroom was ill fitting, as was the toilet seat, being a square seat on an oval pan. The toilet paper was awful, very thin, and there were no tissues or sanitary bags. The hotel is very tired looking, and only one small lift was in operation. The whole building seemed generally run down, for a prestige hotel on the sea front. There was a frayed carpet in the dining room, and some staff need training in customer relations. The breakfast menu was not flexible in that only scrambled eggs from liquid eggs were available, no alternatives. Very good car parking facilities at the rear of the hotel.
In general the paintwork all over the hotel is very tired, chipped, discoloured and in places dirty.
In our room 404, a large flake of paint is coming away on the coving above the wardrobe and the veneer on the desk has bits missing. The door to the room was ill fitting and rattled in the wind. The bathroom curtain was dirty and had holes in it, and the lampshade on the desk lamp was dirty. The carpet was stained, and the door handle to the bathroom was ill fitting, as was the toilet seat, being a square seat on an oval pan. The toilet paper was awful, very thin, and there were no tissues or sanitary bags. The hotel is very tired looking, and only one small lift was in operation. The whole building seemed generally run down, for a prestige hotel on the sea front. There was a frayed carpet in the dining room, and some staff need training in customer relations. The breakfast menu was not flexible in that only scrambled eggs from liquid eggs were available, no alternatives. Very good car parking facilities at the rear of the hotel.
Source: tripadvisor.co.uk
Unfortunately my 91 year old mum has tripped over a step up into the bathroom in room 211. To be fair the hotel responded quickly as I needed help to get her up. We think she may have broken a finger. Her face and arm bleeding but superficial cuts.
This has obviously spoilt what was a great overnight stay.
The room was an upgrade to a superior one and has a great sea view. Until the fall we had no complaints. Just the step into the bathroom is actually dangerous. I do not see what could be done apart from some strip lighting?
A coffee making machine, water, tea, coffee etc all fine.
Not sure I like dispensers on walls instead of little bottles of stuff but a lot less wasteful.
NO mattress protectors and they should put these on the beds.
Clean, comfortable. Dinner was good and service very prompt.
Our lunch in the bar was enjoyable but the soup was very salty. Otherwise fine. The service there was slow but we were happy watching the sea so not that bothered.
The hotel is huge and yes, dated but it is an old hotel. Yes a few places need a lick of paint but nothing major and there is a car park.
Being near the beach, pier and shops was helpful.
Staff friendly.
I could not find a disabled loo on the ground floor?
Nice to see people of all ages using the hotel.
This has obviously spoilt what was a great overnight stay.
The room was an upgrade to a superior one and has a great sea view. Until the fall we had no complaints. Just the step into the bathroom is actually dangerous. I do not see what could be done apart from some strip lighting?
A coffee making machine, water, tea, coffee etc all fine.
Not sure I like dispensers on walls instead of little bottles of stuff but a lot less wasteful.
NO mattress protectors and they should put these on the beds.
Clean, comfortable. Dinner was good and service very prompt.
Our lunch in the bar was enjoyable but the soup was very salty. Otherwise fine. The service there was slow but we were happy watching the sea so not that bothered.
The hotel is huge and yes, dated but it is an old hotel. Yes a few places need a lick of paint but nothing major and there is a car park.
Being near the beach, pier and shops was helpful.
Staff friendly.
I could not find a disabled loo on the ground floor?
Nice to see people of all ages using the hotel.
Source: tripadvisor.co.uk
The Burlington Hotel is lovely. Yes it may need a lick of paint here and there but the room had a double aspect window over looking the sea, the room was very comfortable, a lovely size, bath and shower. The bed too was very comfortable and had lovely linen, the towels are a great size.
All staff exceptional and very friendly.
The breakfast was very tasty, no fried eggs but scrambled.
The location is excellent
All staff exceptional and very friendly.
The breakfast was very tasty, no fried eggs but scrambled.
The location is excellent
Source: tripadvisor.co.uk
Great location, comfortable room
Source: google.com
Lovely room, brilliant views staff very helpful. Only one lift was working, no wheelchair accessible toilets on the ground floor had to return to the bedroom to go the loo.
Source: google.com
Great location, comfortable room
Source: google.com
We checked into this beautiful hotel after visiting the Seven Sisters hillocks late afternoon. We were family of 2 couples and were allotted two double rooms. The rooms are spacious with attached toilets. The toilets were very clean. The tea tray was sufficient. The room had an iron table and an iron press. After a tiring trail on windy day at Seven sisters the room was so cozy and comfortable. The hotel has a large but paid parking.
The location of this hotel is just opposite the Parade and the view of the gardens and sea is fantastic. The Shaikhs Pier is few paces away.
A lovely female singer entertained us with songs from the 1960-90's. She is really good. The audience loved.
The lounge of the hotel is very spacious and comfortable with view of the Parade and Sea.
We recommend this hotel to our friends and relations.
p.m.mathur
pmmathur@gmail.com
The location of this hotel is just opposite the Parade and the view of the gardens and sea is fantastic. The Shaikhs Pier is few paces away.
A lovely female singer entertained us with songs from the 1960-90's. She is really good. The audience loved.
The lounge of the hotel is very spacious and comfortable with view of the Parade and Sea.
We recommend this hotel to our friends and relations.
p.m.mathur
pmmathur@gmail.com
Source: tripadvisor.co.uk
Very nice hotel best hotel I been to staff very friendly polite kind friendly helpful Breatfast very nice evening meal was excellent Excellent Room excellent very clean nice view Best hotel I been to at hotel I aways come back Excellent near to town shops
Source: tripadvisor.co.uk
Stayed for three days as part of coach trip with Caledonian. Lovely old hotel which deserves an update which i know they are working on. Room clean, excellent sea view, shower a bit small but manageable, comfortable bed - slept really well! Breakfast superb had every choice you could want and the dining room was beautiful. Staff friendly. Need to get second lift working for those of us on 4th floor. Outlook really nice flowered gardens, sea view and delightful lights plus the pier lit up during the night. Would definitely go again. Dave & Marie Peckett (Gateshead)
Source: tripadvisor.co.uk
single room basic but lovely even managed to get sea view which was great
Food small portions but good choice on menu each day
Lovely dining room with views of carpet gardens
Lovely Lounge to sit in views of pier and carpet Gardens
Entertainment on 2 nights ok
Good choice in bar
helpful friendly staff on reception
will visit again
Food small portions but good choice on menu each day
Lovely dining room with views of carpet gardens
Lovely Lounge to sit in views of pier and carpet Gardens
Entertainment on 2 nights ok
Good choice in bar
helpful friendly staff on reception
will visit again
Source: tripadvisor.co.uk
There are remnants of its former glory visible but overall its clearly suffered a lack of maintenance and upgrades over the years. The tired appearance is not mirrored in the staff, however, who were uniformly helpful and professional, and the location can't be beat. But the fact is that returning to the room was just about the last thing we wanted to do.
Source: google.com
There are remnants of its former glory visible but overall its clearly suffered a lack of maintenance and upgrades over the years. The tired appearance is not mirrored in the staff, however, who were uniformly helpful and professional, and the location can't be beat. But the fact is that returning to the room was just about the last thing we wanted to do.
Source: google.com
I was looking for a reasonable room ( only ) for the night, so can’t comment on the food as ate elsewhere.
This hotel once upon a rime would have been magnificent, however with so many of these Victorian hotels, time and cost of running a large hotel have taken their toll.
Therefore, the grandeur of the building is still there, but its all a bit dated and rough around the edges. However, the location is great, staff very friendly, and rooms clean. There was also some good entertainment on when I was there. For a cheap no thrills stay, I would return, but for anything a bit more special of an occasion, probably not.
This hotel once upon a rime would have been magnificent, however with so many of these Victorian hotels, time and cost of running a large hotel have taken their toll.
Therefore, the grandeur of the building is still there, but its all a bit dated and rough around the edges. However, the location is great, staff very friendly, and rooms clean. There was also some good entertainment on when I was there. For a cheap no thrills stay, I would return, but for anything a bit more special of an occasion, probably not.
Source: tripadvisor.co.uk
just came back from weekend here and stayed in a superior double room sea view and found it ok it was clean and large i asked for a room with the big windows and thats what i got so was very pleased .the bathroom was very tiny if you were over weight you would of had to back in but it was very clean and soap /showerjel provided the only down side is the floor boards they creak a lot and we had someone above us that walked around most of the night it went quite about 5.30 to 8 oclock then started again so no sleep all weekend although i would say thats not really the hotels fault just are bad luck we had a insomniac above us !!! the hotel is well worth a visit all staff are very helpfull and polite never ate there so can not comment about the food had entertainment on saturday night which was not to bad
Source: tripadvisor.co.uk
Staff very friendly and helpful. Room was a good size.
Source: google.com
Staff very friendly and helpful. Room was a good size.
Source: google.com
I mean...I paid only 200£ for 2 nights. Anyway, when I booked the ,,superior room " I was promised that I will get a room with sea view, of course I didn't. 3 stars for location and for the room being tided once. Invest some money and the hotel have the potential to be the best in the area. I recommend if you want something on budget and close to the beach and town center.
Source: google.com
I mean...I paid only 200£ for 2 nights. Anyway, when I booked the ,,superior room " I was promised that I will get a room with sea view, of course I didn't. 3 stars for location and for the room being tided once. Invest some money and the hotel have the potential to be the best in the area. I recommend if you want something on budget and close to the beach and town center.
Source: google.com
Dirty room full of mould no hot water sad and dated hotel keep away
Source: google.com
Dirty room full of mould no hot water sad and dated hotel keep away
Source: google.com
A bit of faded glory. Once was great, now average
Source: google.com
A bit of faded glory. Once was great, now average
Source: google.com
Stayed here 1 night on Saturday. Perfectly fine for a solo traveller like me, they had parking at the back of the hotel (£6 per day) and the hotel was perfectly located just across the beach. Breakfast was good and the hotel is great value for money.
I also think it is worth mentioning Wayne from the Maintenance team. I had forgotten my phone charger cable/plug in the room and went back to the hotel in the late afternoon. They could not find it anymore but Wayne went out of his way to find me a replacement charger cable and plug ! Thanks so much - great service!
I also think it is worth mentioning Wayne from the Maintenance team. I had forgotten my phone charger cable/plug in the room and went back to the hotel in the late afternoon. They could not find it anymore but Wayne went out of his way to find me a replacement charger cable and plug ! Thanks so much - great service!
Source: google.com
