Great getter away It’s old world charm. Lovely views over the pier and beach. It’s location. Nothing

I had to cancel due to my own medical emergency, so didn't get to the hotel. I phoned to cancel as soon as I could and the receptionist could not have been more Kind, helpful and considerate.
On that alone is will rebook at some point in the future.

Perfect location and great comfort and staff Clean
Helpful Comfort

Good value

We enjoyed our 4 night stay and will return. We had a room with sea view. We also had breakfast and dinner.

Despite the road closures due to the air show, we found the car park at the rear of the hotel. Plenty of spaces and access via the backdoor. Remember to give your registration to reception on arrival.
Check in was quick, the gentleman was very pleasant and helpful, finding us rooms close to each other.
The room 2nd floor (only 1 lift working) wasn't overly big, but it was adequate. It was clean with enough drawer and wardrobe space for our 4 night break.
Beds were comfortable with immaculate white bedding. There was a second pillow available. Curtains were good at blocking the light.
The view from the room wasn't great, looking on to the fire escape at the back. The window in the room didn't open which made it very hot/humid, however there was a fan.
The bathroom was relatively small but did have a shower cubicle as we requested, unfortunately there was no window again meaning it was quite hot in there.
There tea/coffee facilities, telephone and flat screen TV.
There's plenty of communal seating areas, 2 bars and a large restaurant. Entertainment is provided 3 nights per week (Tues, Thurs, Sat).
Breakfast: a good selection of cereals, fruit, yoghurt, pastries and cooked breakfast - all buffet.
Evening meals: pre-order at breakfast. Always a choice of 4 starters, 4 mains (including at least 1 fish and 1 vegetarian option) and 4 desserts. Staff in the restaurant are very good, considering the amount of people eating they are efficient and try their hardest. The lady on the welcome desk is very pleasant and keeps things running well.
Considering what we paid to visit during mid-August and the great seafront location we cannot really fault this hotel. The best asset to this hotel is the staff, all of them were great but a particular thanks for Sarah (reception). Sarah went well above and beyond to make our stay as easy and comfortable as possible.
This was our 2nd visit to the Burlington, previously stayed pre-pandemic. Due to the great staff and location, we will visit again.

the staff were all really friendly. the facilities were very nice. the food was delicious

Location. The pictures on booking.com didn't represent the room. We booked a superior double room which was pictured with 3 large windows overlooking the sea and got a dark room due to the only window being covered partly by the outside metal steps. They said there was no option to change.

Good time thanks with fantastic breakfasts Amazing location Bed rather small

Breakfast was very good value for money and room and only £6 per night.for parking in hotel Only having 1 lifted working not with so many people

Very good location, very good service, comfortable beds, good dinner menu for our second stay here. Breakfast very good Location very good Only one lift working, which would have been a problem if more guests had been staying but no problem whilst we were there

The hotel is very out dated and could do with some money spent on it, the ceiling was leaking water and we there for breakfast. The staff could do with better training , on arrival we were left standing at the desk.

A little bit tired and the restaurant staff made it worse. The location was excellent the hotel needs a refurb and they need to sort out the restaurant management as no body new what they were doing. I won’t be returning. Needs a to be refurbished and the restaurant staff don’t know what they are doing. We stayed for two nights and each time we’re told this is our table for the duration of our stay! Every meal we were told no that’s not your table and moved to another!

The staff were lovely. We upgraded our room to sea view which was well worth it. Great food.

Staff absolutely amazing we didnt have our wedding there and they pulled out all the stops

Location and view

Breakaway at the Burlington I liked the location & it felt safe & clean & comfortable.Staff were professional but friendly & kind.
The food was excellent & I liked the portion sizes which were not too big as they often are in hotels.
The only issues I had were: the door to my room was very stiff; & the system for placing people at breakfast was a bit confusing See the last paragraph above:
Awkward door to my room
Confusing system for placing people at breakfast

Next to pier parking at back of hotel

Seaside Hotel Room had a view of seaside. Lounge downstairs was spacious. Hotel was across the road from the beach. At night could hear crowd noise. Small shower. Tiny sink basin.

Had a fantastic stay Breakfast
Lovely staff
Excellent customer service Not much

Magnificent views Staff and location Mattress was lumpy and i could feel the springs so I had to ask for a quilt to put on it. Which the staff promptly Brough

Building old and needs some tiding up
Staff nice and friendly and helpful
Would be nice to have fresh tea and coffee at breakfast

Building old and needs some tiding up
Staff nice and friendly and helpful
Would be nice to have fresh tea and coffee at breakfast

Wonderful The staff were so welcoming and accommodating, couldn't do enough for us and the doggos. Peanut was a firm favourite and is missing Sarah already. Nothing

I liked the staff and the location was good Lack of entertainment and and no other eggs part from scrambled egg and there was only 1 lift working and I had mould in my room and the prices of the drinks were to expensive at the entertainment bar