It’s not that bad! Good value for money. Reasonably priced, located along the beach front, comfortable firm bed and had great staff.

Whilst the place is dated, the room itself was clean and comfortable. It felt a little grubby, the shower curtain was stained.
Very old school with a physical key and there was no lock on the inside to lock the door.

The room was very basic.

The location makes it very good for the price. The location is excellent and staff are friendly. Quality of the breakfast is not very good, if I stayed again I would have breakfast out. The hotel is old and a little shabby but I would say that's reflected in the price.

comfortable all good fire alarm going off at 8am

Been at thie hotel and had good veiw not this time Breakrast was good 1 The room was around the back with no veiw

Good location. Friendly and helpful staff. Good breakfast facilities. Lifts poor, and one of them permanently out of service.
Stairwells need redecoration and new carpets, also the corridors. The stairwell near reception is truly awful.

A great-value seaside break Fantastic location, welcoming staff, lots of seaview seating in the public rooms; the weather! Having a bath as well as a shower. Didn't sleep that well, not sure if it was because of the mattress, street noise, creaky floorboards or just me...

was okay location Parking on seafront.Good restaurants very close Room door no lock inside door not fit frame.Missed room clean one day.cleaning could be better.Toilet seat did not fit

I had a terrific, excellent-value four-night stay at Eastbourne’s Burlington (helped by unseasonal good weather). Yes, the once-grand hotel has definitely seen better days, but my room was fine (delighted to have a bath as well as a shower), the breakfasts perfectly adequate, the bar prices good, the staff friendly and helpful and there's plenty of sea-view seating in the public rooms. It’s centrally located, with the beach directly opposite and the train station/Towner art gallery/theatres only a 10min walk away. As long as you aren’t too fussy about decor, for a cheap, cheerful, relaxing, no-frills seaside break I highly recommend it.

Good location, but hotel a little lacking. The location overlooking the Pier was good. In common with many similar hotels, there was an air of faded grandeur. One of the lifts was out of order, the functioning one was rather ropey. The bedroom was fine, although a little drab and with some paper peeling off the ceiling. I had no little milk cartons in my room the first night. The bathroom had an old, different-coloured sink to the bath and toilet. I just felt the place needed some TLC and a little more attention to detail.

some parts getting shabby we stayd about 10 years ago above average good live music all o k

nice break in Eastborne. characterful hotel. great value. room clean and comfortable we asked about dinner prices at reception. (very reasonable. ) came down at 7.30 to be told dinner had finished and we should have booked before 6.
no one mentioned this at our initial enquiry. got chippy but that’s not the point.

Reasonable, great location and easy booking Great location, easy booking and large room with good facilities. Paid for bigger twin room. One night last minute booking for work which was reasonable and easily arranged.

Adequate fir the price. Hota breakfast adequate but not very hot. No fruit available. Lounge areas very poor. Chairs not very comfortable.

Great location. Building a little tired but room clean and comfortable. Breakfast was good. Overall excellent value and will happily stay again

Good for what we wanted, a family reunion. Very central which was brilliant and very nice staff. View fabulous - sea view room. Loved the covered area by the bar looking onto street. Seating in breakfast room rather crowded. Very limited selection but what there was was lovely. Staff very nice. Didn't like the bottles of milk on table which could spread germs during service with different people at table. And rather wasteful as it will need to be thrown away (I would hope) after service. Superior rooms very nice. Only 1 lift a bit disappointing but it worked perfectly during our 4 day stay. Staff at reception very kind but not at all informed as to what was going on. And where were information leaflets. Seating area just inside main door - very drab and uninviting. At least get some nice plants in nice pots ! Look at some of the other hotels and get some ideas. They have somewhere to sit and chat. You do not!
No information leaflets and reception staff had no idea as to what was going on even with banners along The Promenade.
We had to find out for ourselves.

location needs updating

Ok Great location Damp on the walls
Shower wasn’t working well in water pressure was terrible

Pleasant and offered the basics. Location was fantastic, on the seafront and next to the pier and restaurants.
Great staff, really friendly and attentative Rooms were really basic and in need of upgrade, carpets were dirty and the shower drain was blocked.

The whole hotel feels old, outdated and in need of renovation.

room was comfortable and enjoyed our stay. booking into hotel, we were standing around for a while

Good location and clean room but faded grandeur experience TV was excellent. Location was good. Room was acceptable but faded hotel

Very enjoyable Breakfast was very good.... location was good and staff were very good

Staff very friendly and helpful Only one lift which was very slow and antiquated

Ok, good bits first.
The staff are exceptional, very helpful, always have a smile on their faces and you can see they genuinely enjoy working at The Burlington. If they don't, they cover it up well 🤣.

I went half board. Although the breakfast was a bit sparce and not much variety compared to places like Premier Inn, non the less, it was tasty and hot, and you could go up for 2nds. The evening meal was a set menu. There was a good variety of options and the food was excellent. I found it very tasty and wholesome, and it was a decent plate size too.

Location is superb, you could literally throw a stone and it would land on the beach. Plenty of shops and places to eat within a 5 min walk.

Dog friendly, which works brilliantly for me because I love to take my little travelling buddy wherever I go.

The not so great bits......

The owner is obviously happy to let this once grand hotel fall to ruin. The saying "you can't polish a turd" comes to mind. You can't put pretty pictures up and introduce new furniture to areas of the hotel, including the rooms without actually decorating first!?

My room was in desperate need of an overhaul. No fancy pictures or new "basic" furniture is going to excuse the fact that the bathroom was still living in the 1980s with the original limescale by the looks of things.

The was wallpaper desperately trying to get away from the wall, the bed was as comfy as a z bed your Nan used to have. The carpet was looking sorry for itself, no wonder with the amount of stains on it, I'm glad I had my slippers with me!

The head house keeper really needs to up their game and make sure the cleaners are actually cleaning ( yes that includes getting rid of limescale)

To be fair to the cleaners though, if the rooms look run down, it doesn't give you much inspiration to go that extra mile.

Overall, a decent experience, but with the state of my room, it was only worth £25 to £30 a night.

I hope the owner reads these reviews, and puts more effort into this hotel. After all, it was probably extremely grand and lovely in its day, it just needs the extra love and care to bring it back to life.

The position of the hotel, right on the sea front, is excellent. Staff were friendly and helpful, parking was convenient immediately behind the hotel. Public rooms showed signs of former grandeur. Bedroom and en suite was spacious.
Supper in the restaurant was disappointing apparently prepared in advance and kept warm meaning vegetables were overcooked and grey. Breakfast was very good.

Location room and bathroom Needs updating