Burlington Hotel

4.1/5 based on 7371 reviews
Latest Reviews
Amazing Accessibility to the. Seafront
Friendly staff : Katy, Alberto , Fin ( amazing customer services ) helpful receptionist
Buffet selection of English breakfast is good value for money
Clean restroom
Spacious dining room with view
Bedroom space is satisfactory
Decorative window glass behind the reception needs cleaning.
Non provision of complimentary water bottle to drink in the room
booking.com
Source: booking.com
I found the staff at the hotel very helpful and kind. The breakfast was good however they did seem to run out of things quite quickly so I had to ask for various items to be replenished.
booking.com
Source: booking.com
Well what can we say, yes the hotel is a little tired & could do with updating but for the price it was perfectly acceptable. Our room was big as was our bathroom, it was clean & the towels were just perfect. TV, hairdryer, dressing table, wardrobe & a table & 2 chairs. The floors are wonky which you expect in an old building & gave me & mum a few laughs while we were there! The staff were beyond helpful, so friendly & really couldn't do enough for you, we can't compliment them enough, just sorry we didn't get to say bye to Danielle when we left but she was busy (as always) Matt went out of his way to help us, finding out all the details of Airbourne & the Chinnock for me & we all got on like a house on fire, the reception staff were also really helpful, answering any questions I had. There was entertainment every other night which we weren't expecting so that was an added bonus, the food was great (would've preferred fried eggs for breakfast instead of scrambled but hey) the restaurant staff were brilliant, nothing was too much... Infact we didn't want to come home we were having such a great time.
Thank you everyone for making our stay thoroughly enjoyable. We'll see you next year 🥰
tripadvisor.co.uk
Source: tripadvisor.co.uk
Our room was lovely with a sea view, good breakfast and all staff were very professional.
expedia.co.uk
Source: expedia.co.uk
Great hotel, lovely view and easy access to the beach and shops The room was lovely. Had a very nice reception and staff willing to help. Great sea view. Lovely to sit and watch the sea. It's an old building only one lift, which was small, but very fast for its age. The decor is a bit dated too, stains on carpets, paint chipped.
The room was NOT cleaned well, bedding was good, towels good.
The bathroom had 2 toilet rolls that were nearly ran out, the whole shower seal and inside could of been cleaned much better there was even a hair in the shower that was black and curly.

Sadly at night you can hear people sat out on the beach. But this is no fault of the hotel.
Parking is limited, but knew that before we arrived.

All that said. YES I would stay again, as it was very central, just dated and the cleaners need to clean a bit better.
booking.com
Source: booking.com
Had a excellent stay Location was excellent.
Staff was very helpful and friendly.
Room was spacious clean and bed was very comfortable.
Breakfast had a good variety.
booking.com
Source: booking.com
Basic but great location and great staff! Thank you! Basic but fantastic location. Room was noisy through the night, but the location and great staff made up for it. Spectacular views. Nice spot and we had no plans to visit the area - it was a last minute decision. Very noisy rooms. Footsteps through the night from upper levels. However, to be expected from older hotels and not something the staff could change anyway.
booking.com
Source: booking.com
The seafront location. The food and room is warm.
booking.com
Source: booking.com
Good location Location Very run down
booking.com
Source: booking.com
We were looking to book something for the bank holiday weekend , I found this hotel available, but having read the reviews, I said to my partner I did not like the sound of this hotel, but we booked it on her say so.. and have to say what an excellent experience, room was lovely, food was great, location couldn't of been any better, staff were fantastic and great value for money, would I use this hotel again.. Absolutely.
The hotel is a little dated, but what more can you expect from an old building,
I rate this on value for money 9/10
tripadvisor.co.uk
Source: tripadvisor.co.uk
Lovely hotel overall. Good location Rooms
Sea view
Spacious
Location
Needs some TLC
Paintwork and finish a bit tired.
Rooms nice though
Lovely Seaview
Parking was full and was told people not permitted to park were using spaces.
Shame
booking.com
Source: booking.com
Great room with a view, good food and nice staff Location, amenities and staff Needs updating cosmetically
booking.com
Source: booking.com
Great location, needs updating Tired and in need of updating
booking.com
Source: booking.com
Fantastic staff and location and a very traditional hotel I thought the room was very run down, stains on the carpet and walls and it was 132 pounds for the night so I expected more for the price
booking.com
Source: booking.com
My wife and I stayed in room 320 for our anniversary which is a superior Seaview room. The room was very clean and spacious with wonderful views of the sea front, pier and down toward the Eastbourne wheel . We were on a half board package which included dinner and breakfast, both of which were absolutely delicious and we did not go away hungry.
All of the staff were extremely friendly, and made our stay one to remember. Thank you to everyone.
tripadvisor.co.uk
Source: tripadvisor.co.uk
This accommodation is located in a beautiful place. It's within walkable distance from the railway station and just in front of the beach. There are small restaurants and shops a few steps away, around the corner.

The room was clean, the hotel looks beautiful, WiFi worked well and it's equipped with everything a traveller needs. I'll book this again next time I'm in Eastbourne.
expedia.co.uk
Source: expedia.co.uk
I chose the Burlington at a short notice hoping to find a place to stay for an overnight trip to Eastbourne. We had a really good night’s sleep, it was convenient to places that we wanted to go to. Staff were incredibly friendly and thanks to Tracy for making great recommendations for our short stay here.
expedia.co.uk
Source: expedia.co.uk
As other reviewers have said the hotel could do with a makeover. Nonetheless, we enjoyed our stay and our room had gorgeous sea view. The beds were comfortable and we slept well. All in all a very pleasant stay.
expedia.co.uk
Source: expedia.co.uk
The hotel has clearly seen better days but the friendly staff and excellent location make the stay a happy one. It is good value for money and an excellent choice for anyone with a dog.
expedia.co.uk
Source: expedia.co.uk
Great 1 night stay, visit to bandstand concert fantastic. Love the surrounding area and beach walks. Breakfast OK, value for money. Staff friendly and helpful.Location amazing, close to theatres, sea front, pier.....brilliant. Entertainment was an added bonus on Saturday evening, good guitarist and vocalist. Hotel in need of some tlc. But, clean and good value for money. Perhaps a lick of paint.
booking.com
Source: booking.com
Our 3 day visit Excellent location spacious room size Breakfast was limited choice hot food only luke warm poor value for price paid
booking.com
Source: booking.com
Have been there a few times lately and love it I find it’s ok The location is great, food very nice
Clean hotel , staff very friendly too
Very nice place
The fact that there is only one lift , was the same last visit, the hotel is far too big for this as sometimes it’s long waiting times
booking.com
Source: booking.com
The staffs was incredible welcoming and helpful. I would definitely come back
The food was delicious I really enjoyed the atmosphere. I had a wonderful experience
google.com
Source: google.com
Staff great - facilities not so great Staff were very nice and helpful. Nearby parking available (at a cost). Late checkout available. They allow dogs. The place was tired and dated and in need of refurbishment. The cots was quite expensive probably due to the location but for the money paid I expected better quality accommodation. The hotel needs and complete refurb and in my opinion is only still going because of the care and attention of the staff who were very helpful and accommodating. One of the two lifts was not working (and had not been for quite some time apparently) which is not very good when the majority of the guests appeared to be on the elderly side.
booking.com
Source: booking.com
Good position, good value, excellent staff Adequate (but limited) menu that chnaged each day; well cooked & presented - goofd value for the price Slight signs of age eg the tell-tale in the lift was missing some light strips
booking.com
Source: booking.com
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