The Burlington Hotel
Latest Reviews
The breakfast was excellent.
Great location
Staff friendly and helpful.
Great location
Staff friendly and helpful.
Source: booking.com
Excellent hotel in centre of town
Clean and tidy
N/A
Source: booking.com
We had a fun time but probably won’t be back
Location and friendly staff
The water wasn’t hot enough in the room. The white wine was awful and no Prosecco available.
Source: booking.com
Always felt welcomed and well rested
Na
Source: booking.com
Good location friendly staff
Location
Hot water in the shower was cold
Source: booking.com
Nice weather great location Hotel looking old and tired
Location and breakfast
No Hot water
Source: booking.com
Burlington hotel 🏨
Very good location staff very nice food good breakfast room plenty of space . Great old Victorian hotel with lovely features.
Room carpets need a makeover water not hot for shower . Generally hotel needs a makeover.
Source: booking.com
we have been many times to the Burlington and always find staff happy to help and efficient!
Rooms (3) were all good - though at the rear. So views were of walls, rubbish bins, old street, fire escape!
Breakfasts were excellent - though always exactly same every day. No variety! Eg no fish such as kippers! The 4 plus person lift was out of order - manager said that the spare part was hard to find - as lifts are so old! So the one functioning lift (max 3 persons) had to do all the hard work. Esp on departures at 10am. Very difficult esp for one of us who was disabled.
The Car Parking at a busy weekend was difficult - some cars were too large - one was an enormous old american car. While we KNOW that this car park does not belong to the Hotel, the company should have a much better method of managing so that those who PAY first have PRIORITY - even if they go out from the car park for outside engagements, meals etc. Very frustrating weekend!
Breakfasts were excellent - though always exactly same every day. No variety! Eg no fish such as kippers! The 4 plus person lift was out of order - manager said that the spare part was hard to find - as lifts are so old! So the one functioning lift (max 3 persons) had to do all the hard work. Esp on departures at 10am. Very difficult esp for one of us who was disabled.
The Car Parking at a busy weekend was difficult - some cars were too large - one was an enormous old american car. While we KNOW that this car park does not belong to the Hotel, the company should have a much better method of managing so that those who PAY first have PRIORITY - even if they go out from the car park for outside engagements, meals etc. Very frustrating weekend!
Source: booking.com
Excellent location
A bit tired looking
Source: booking.com
Comfortable and enjoyable stay in a classic Victorian hotel.
The wonderful view from the fourth floor overlooking the sea.
The wide selection of food available for breakfast, the porridge was very tasty.
A comfortable bed and windows that could be opened to provide ventilation.
Great value for money.
The wide selection of food available for breakfast, the porridge was very tasty.
A comfortable bed and windows that could be opened to provide ventilation.
Great value for money.
Source: booking.com
Perfect beachfront location and a short walk to local amenities.
Bed was comfortable, breakfast was plentiful and staff were friendly. During our 3 night stay the room was never serviced, so we ran low on toilet paper and tea and coffee making items and our bin remained full.
Bed was comfortable, breakfast was plentiful and staff were friendly. During our 3 night stay the room was never serviced, so we ran low on toilet paper and tea and coffee making items and our bin remained full.
Source: booking.com
We generally stay here every year, the location is perfect, we struck lucky this year with a large sea view room. The staff are always friendly and enthusiastic. The breakfast is very good with a great selection.
Source: google.com
comfortable bed, seaviews prime locatuon parking very handy
Source: expedia.co.uk
Ok for a short stay , in need of a revamp in places , and attention to detail in cleaning , lift out of order again sadly ,only very small one working , said for four people, but no way . Would stay again for short stays , but no longer , is convenient for town, restaurants and pier and beach , not saying this hotel is bad , as I’ve stayed here many times for location, it just needs a make over in areas and a longer time spent on cleaning , expecially the bathrooms , plenty of tea facilities, but stale water left in kettle and coffee machine , maybe me being picky. I’d still book again for a one or two night stay, Going back to eastbourne in July , but have chose to stay at the chatworth this time 🌻
Source: expedia.co.uk
So start with the positives, staff on reception were genuinely welcoming and friendly. Towels and bedding were clean. However, hotel is run down, paint peeling from windows, images are nothing like on hotels.com, floors are uneven, bathroom poor condition, floor covered over in patch’s and rotten bath panel. Overall give it a miss.
Source: expedia.co.uk
Car park out back easy access. Got keys was told if we didn't like we could change.. looked at room it was not bad but a long way from lift as can't do stairs so they moved us straight away. The new room was twice the size of our lounge. The bed was the biggest bed I've ever seen. So comfy too.. ensuite shower room with toiletries.. lovely soft towels. Fancy coffee machine.. tea and biscuits too.. Breakfast was great too a massive range of all the breakfast favourites all hot too.. eat as much as you like.. if you had to be picky there was no mushrooms.. but the fruit selection was great.. perfect fried eggs too.. will book again next year too. Thanks to the receptionists for the friendly helpful service. Also the nice friendly waiting staff.. thanks to you all for our lovely stay for 3nights.
Source: expedia.co.uk
Location
Hotel looked tired and dated from the outside. Only 1 working lift which was small
Source: booking.com
Great location, food was good and the staff were very friendly and polite.
Everything was great and the room looked as though it has ben recently redecorated.
Source: booking.com
Very nice room shower bit small for me but I am 6ft 2 and 17 stone food was good staff really helpful
Source: booking.com
Stayed here a few times now, staff always friendly and helpful.
Source: expedia.co.uk
Great place great value for mpney grsat staff
Nothing
Source: booking.com
Lovley hotel and staff great with a car park at the rear great location would 100% return
Lovely building spacious rooms
Very helpful staff
Lovely bar snacks and breakfast loads of choice Bed was personally to hard go myself
Had to move rooms as shower was freezing in first rooms called reception then offered us a second room straight away we moved which was much better
Very helpful staff
Lovely bar snacks and breakfast loads of choice Bed was personally to hard go myself
Had to move rooms as shower was freezing in first rooms called reception then offered us a second room straight away we moved which was much better
Source: booking.com
lovely staff great views and comfy bed
The staff here are excellent
nothing it’s great for the price
Source: booking.com
Great to have cheaper parking at the hotel. Staff very helpful. Large hotel which seems to have entertainment regularly.
Source: expedia.co.uk
Good breakfast and very well situated.
Very noisy floor boards. Otherwise ok.
Source: booking.com
