Burlington Hotel
Latest Reviews
Bargain price, Excellent location opposite the sea, room was good and clean, the staff were great. In particular Liam was so helpful and made my stay easier and his attitude and warmth was brilliant
Thank you.
Thank you.
Source: google.com
The first room we were given had not been upgraded in a long time. The mattress was filthy and stained with no mattress protector, and there was mould on the window frames and tiles over bath.
Source: google.com
We Stayed at this hotel towards the end of February for 3 nights, yes it was a little tired in places but we found it clean & comfortable, we enjoyed our breakfasts & found them great value for money & very appetizing, with a good choice of hot & cold food.
The Staff were all friendly & helpful, especially the reception staff, we would definitely return again if in the area.
The Staff were all friendly & helpful, especially the reception staff, we would definitely return again if in the area.
Source: tripadvisor.co.uk
We stay here on the 7th till 9th Feb Reception staff where so helpful and friendly had a problem in the room they sorted straight away the only problem I had was with the lead waitress one meal the I had to send it back she was very rude. The second meal she brought out she just threw it on the table
Source: tripadvisor.co.uk
The Burlington Hotel is a beautiful historic building. The glory of it has faded and so yes, there were a few water stains on the ceiling and new lower quality later insertions into the fabric. But for the price it was a fantastic stay. The small single had everything I needed and the bed was very comfortable. It was all very clean, but could do with a refit or at least redecoration. My curtain was hanging off the rail at one end, and there wasn't a maintenance man to fix it, but I managed fine. Dinner was a pleasant surprise. 3 courses included and great portions. Breakfast was a great full English and there was also pastries, cereal, yoghurts etc on offer. The dining room is fabulous. A real gem of the Edwardian age. The staff were incredibly friendly and helpful and let me explore the ground floor. The location is ideal for tourists as it is right on the beach and opposite the pier. Parking spaces were limited, so I ended up parking on the street behind rather than in the hotel car park. However I only needed to purchase 1hr as street parking is free after 6pm, so it actually worked out cheaper.
Downsides:- Maintenance could have been better. For example the curtain being off one-end of the pole and too high for me to fix myself. There was no liquid soap left in the dispenser, which could easily have been checked by the maids. The shower hose was a little blocked from limescale, so I had to run my hand over the silicone nozzles to get full flow. A deadbolt would have been a good addition to the bedroom door for extra security, especially for solo travelers.
Downsides:- Maintenance could have been better. For example the curtain being off one-end of the pole and too high for me to fix myself. There was no liquid soap left in the dispenser, which could easily have been checked by the maids. The shower hose was a little blocked from limescale, so I had to run my hand over the silicone nozzles to get full flow. A deadbolt would have been a good addition to the bedroom door for extra security, especially for solo travelers.
Source: tripadvisor.co.uk
We couldn't fault the friendliness of the staff, especially the barman who was working on the evening of 31st January, and the ladies at breakfast, talking of breakfast the food was very good and plenty of choice, the location was great, however the room was dated, dirty and the bed was like sleeping on a concrete slab! The noise outside at night was extremely off-putting with lots of drunken shouting
Source: tripadvisor.co.uk
Love it here, we've always had a lovely room and this time was no exception! Great size, very clean. Beautiful beach and pier view. Had an amazing sun rise from our room too.
The hotel is so central, highstreet for food is just round the corner, fabulous popular esplanade walk starts just across the road, we do that walk every time we come to Eastbourne.
Staff all incredibly friendly and welcoming. We had a drink in the bar which is very reasonably priced.
The hotel is so central, highstreet for food is just round the corner, fabulous popular esplanade walk starts just across the road, we do that walk every time we come to Eastbourne.
Staff all incredibly friendly and welcoming. We had a drink in the bar which is very reasonably priced.
Source: google.com
We had a great time here. Everything was clean and fresh.
Staff were welcoming and friendly.
Our room was cosy. Pillows could do with a upgrade as were quite hard but everything else was perfect. Thank god for a blind to cover the window whilst on the loo did make us laugh lol.
We had breakfast included which was great a nice buffet breakfast everything was lovely 😍
Thank you
Staff were welcoming and friendly.
Our room was cosy. Pillows could do with a upgrade as were quite hard but everything else was perfect. Thank god for a blind to cover the window whilst on the loo did make us laugh lol.
We had breakfast included which was great a nice buffet breakfast everything was lovely 😍
Thank you
Source: google.com
We stayed in a double superior room and it was very clean and lots of room . It's an old hotel so don't expect anything posh but it's in an Idea location opposite the pier on the seafront and the town centre is only minutes away. Lots of places nearby to eat if you don't want to eat in the hotel.
The staff are very friendly and very helpful.
There is a private car park that isn't very big at the rear on a first come first served basis and charged at £6 per night (Jan 2025)
The staff are very friendly and very helpful.
There is a private car park that isn't very big at the rear on a first come first served basis and charged at £6 per night (Jan 2025)
Source: google.com
I put my dad up in here when he comes over.
It does the job and is close by.
Doesn’t cost much for a night. Pretty quiet and beds are okay for comfort.
Curtains could do with a wash and bathroom renovating.
Some damp water patches about but it’s expected for size of building.
Enjoy it! My dad always does!
We prefer it to others on same road
It does the job and is close by.
Doesn’t cost much for a night. Pretty quiet and beds are okay for comfort.
Curtains could do with a wash and bathroom renovating.
Some damp water patches about but it’s expected for size of building.
Enjoy it! My dad always does!
We prefer it to others on same road
Source: google.com
Great service and understanding of parking issues in area🙄
Source: google.com
Great place to stay
Fantastic staff
Highly recommend
Fantastic staff
Highly recommend
Source: google.com
I attended a course at the Burlington and stayed for 3 nights. Yes it’s a bit tired and showing its age, but I could not fault the friendliness and attitude of the staff. They couldn’t do enough for us. What lovely people. We had set menus throughout the stay - tasty, good portions, good breakfasts too.
Source: tripadvisor.co.uk
Excellent and friendly customer service from all members of staff at reception and at breakfast. Spacious and clean room with good views from the fourth floor. The bed was very comfortable and the extra radiator was very much appreciated. The peeling paintwork in the room needs some attention. A coffee machine with options such as cappuccino/latte/mocha would have been a nice addition to breakfast. I would have no hesitation in returning to this hotel.
Source: tripadvisor.co.uk
Sophie and Jess were excellent and so helpful.
We stayed fot New Years Eve and had a great time.
The breakfast is fantastic. Really worth going.
We had a view over the pier. It was awful weather and the wind hammered the sash windows. A comfortable room with a great view.
We stayed fot New Years Eve and had a great time.
The breakfast is fantastic. Really worth going.
We had a view over the pier. It was awful weather and the wind hammered the sash windows. A comfortable room with a great view.
Source: tripadvisor.co.uk
Staff lovely, food lovely however had to move rooms as the windows wouldn’t shut properly so freezing and windy in the room. Receptionist lovely and quickly upgraded us to a bigger room. Similar issue with one of the windows so had to use a towel to cover the draft. Very dated throughout but room itself did the job. Ate in the bar for lunch and dinner as found the restaurant menu very limiting. Also no mention of cost and seems to be a set menu which all gets charged to your room. Would I stay again? Maybe in the summer as the winter weather was the main issue with the window situation I think.
The bathroom was freezing as same issue with window in there. Draft coming through all night
Again cannot fault the staff. Efficient and attentive. Would come back for them alone .
The bathroom was freezing as same issue with window in there. Draft coming through all night
Again cannot fault the staff. Efficient and attentive. Would come back for them alone .
Source: tripadvisor.co.uk
The Burlington Hotel is like an elderly Aunt, very tired, needs a lot of money spent on it to make it more comfortable. The ancient sash windows need replacing especially in the front of the building. We spent our last evening
there sat in a mini gale. The radiator in our room didn't work so a mobile radiator was supplied The carpet in our room was very dirty. However, having decided we couldn't spend the night in such a cold room, the receptionist kindly moved us to a superior, renovated room at the rear of the building which wasn't getting the wind coming through the window.
Car parking, even though we had to pay for it, was at the rear of the hotel. Breakfast was usual buffet. Staff friendly and helpful. Building needs tlc.
there sat in a mini gale. The radiator in our room didn't work so a mobile radiator was supplied The carpet in our room was very dirty. However, having decided we couldn't spend the night in such a cold room, the receptionist kindly moved us to a superior, renovated room at the rear of the building which wasn't getting the wind coming through the window.
Car parking, even though we had to pay for it, was at the rear of the hotel. Breakfast was usual buffet. Staff friendly and helpful. Building needs tlc.
Source: tripadvisor.co.uk
Bargain price and all-round straight forward. Booked it for a local marathon and did the job nicely.
Source: google.com
سكنت في هذا الفندق ليومين من 18-20 يوليو 2024 ودفعت ايجار موقف السيارة 12$ ولم تعطيني الموظفة كرت اضعه على طبلون السيارة وتم تصوير سيارتي في مواقف السيارات وجتني مخالفتين ب172$ وعندما راسلت ادارة الفندق اخبروني انه خطأ الموظفة وسنحاول أن نلغي لك المخالفة وبعد محاولات لم يستطيعو الغاء المخالفتين ومكتب التأجير السيارات سحب من الفيزا قيمة المخالفتين ومازلت اطالب الفندق بإعادة المبلغ ولم يتجاوب معي
تم التعامل مع المخالفات بكل شفافية من قبل ادارة الفندق وتم الغاء المخالفات
شكراً لإدارة الفندق على المساعدة وتفهم الموضوع في الغاء المخالفتين واخص بالشكر الشخص الذي ساعدني في حلها عبر التواصل بالإيميلات.
تم التعامل مع المخالفات بكل شفافية من قبل ادارة الفندق وتم الغاء المخالفات
شكراً لإدارة الفندق على المساعدة وتفهم الموضوع في الغاء المخالفتين واخص بالشكر الشخص الذي ساعدني في حلها عبر التواصل بالإيميلات.
Source: google.com
Second visit, very good staff, room was clean and comfortable and only £32 , buffet breakfast £8 ( thru Expedia), right on the sea front, yards from the promenade. Car park is at the rear of the building, £6 per 24 hours.
Source: google.com
We got a little more than what we paid for. The food was good standard and the service was very quick, no delays in preparation.
Source: google.com
The reception staff were very friendly and helpful when we checked in. Our room was specious and clean, but the hotel looks tired. We loved the Christmas decorations, and the breakfast buffet was great. Parking is available at the back on a first come first served basis.
Source: google.com
My actual room was spacious but the bathroom was impracticable I have a disability which I have mobility issues the toilet is totally in the wrong position it was virtually unusable thank goodness I had family with other rooms. The other thing was downstairs in the bar the toilet for the females is down a flight of stairs again impossible for me to use , no ramp access at the front door
Source: tripadvisor.co.uk
My room was spacious the bathroom however the toilet itself is clearly in the wrong place I am a disabled person of a larger size and found it very difficult to use the actual toilet.Also the toilet in the ballroom is totally unsuitable for people who have mobility problems too many stairs
Source: tripadvisor.co.uk
I stayed one night. Nice and friendly guy was in the reception.
Room was really clean and tidy. I booked double room. It was a big room with nice beach view.
Bathroom also really clean.
They is a car park behind the hotel. But it is a private one. So we have to pay £6 for a day. You can pay it in the reception.
Nice variety of foods for the breakfast and dining team also very friendly.
Room was really clean and tidy. I booked double room. It was a big room with nice beach view.
Bathroom also really clean.
They is a car park behind the hotel. But it is a private one. So we have to pay £6 for a day. You can pay it in the reception.
Nice variety of foods for the breakfast and dining team also very friendly.
Source: google.com
