The Burlington Hotel
Latest Reviews
Probably not the best place to stay in a heatwave.
Breakfast was good, it was probably the best part of the stay.
Staff were ok to pleasant.
View was good.
Bed was comfortable (but hot). The room was SO hot, with no satisfactory way to cool it down. When we checked in at 3pm, the sun had been shining in all day...no-one had thought to close the curtains. The bathroom also had a window, sunny-side, and there was no effective way to shade this window. Scorching! To be fair there were 2 plug-in fans but there was no way they were able make a difference. Also, the windows hardly opened, so we were unable to cool down, even at night.
Staff were ok to pleasant.
View was good.
Bed was comfortable (but hot). The room was SO hot, with no satisfactory way to cool it down. When we checked in at 3pm, the sun had been shining in all day...no-one had thought to close the curtains. The bathroom also had a window, sunny-side, and there was no effective way to shade this window. Scorching! To be fair there were 2 plug-in fans but there was no way they were able make a difference. Also, the windows hardly opened, so we were unable to cool down, even at night.
Source: booking.com
Great value for money and a prime location
Source: booking.com
Friendly staff.
Source: booking.com
Just what I needed to declutter mind. Relaxing except for the lift
Burlington is located right the beach and town. Easy access to both. A little outdated and in need of a spruce up. Food was excellent and the room was great
I didn't like that out of the two lifts only one lift worked as the other one was broken. It was broken the last time I stayed there. I got trapped the last time I stayed. This lift takes 2 people at a pinch. Please spend the money and sort the lift out. Also I was charged £20 per night for my dog and Booking.com states £10 and they would not honour this. Disappointing.
Source: booking.com
First appearance from outside was off putting, poorly maintained, in fact shabby inside & outside. Quiet night’s sleep considering the hotel was full. Didn’t have a sea view which I was expecting as I paid for a superior room. Staff were polite & helpful.
Source: expedia.co.uk
We were made very welcome by Sarah at reception, given a lovely room which whilst decor is a little dated, the bathroom was fully modern & clean & we had wonderfully comfortable beds. We were on the corner so had lovely views & windows that opened enough to give us a breeze through during this current heatwave.
We paid £6 for car parking at the rear of the hotel, a bargain for 24 hrs!
Pr book breakfast for £10 pp which is buffet style with plenty of choices, absolute bargain.
All the staff we encountered were friendly & smiley. It really does make a difference to our stay & appreciate the effort all the staff go to.
I would definitely return here, it's a great location, right on the sea front, near the pier, shops, restaurants & an easy 12 minute walk to the theatre. Perfect for our needs.
We paid £6 for car parking at the rear of the hotel, a bargain for 24 hrs!
Pr book breakfast for £10 pp which is buffet style with plenty of choices, absolute bargain.
All the staff we encountered were friendly & smiley. It really does make a difference to our stay & appreciate the effort all the staff go to.
I would definitely return here, it's a great location, right on the sea front, near the pier, shops, restaurants & an easy 12 minute walk to the theatre. Perfect for our needs.
Source: tripadvisor.co.uk
Very warm welcome by Sarah on reception, set our stay off to a lovely start. Our room was on the corner of the building, which gave us beautiful sea views & a breeze through the windows which was appreciated in this heatwave.
Yes the building is a bit tired with it's decor, but our bathroom was fully modernist, clean & our beds were super comfy. Hotel parking at £6 is a bargain & £10 for a pre booked breakfast was a bargain, we had a wonderful buffet breakfast with plenty of choices.
The location is ideal, on the sea front, close to shops, restaurants & a 12 minute easy walk to the theatre.
I would happily re visit this hotel, especially due to the lovely staff.
Yes the building is a bit tired with it's decor, but our bathroom was fully modernist, clean & our beds were super comfy. Hotel parking at £6 is a bargain & £10 for a pre booked breakfast was a bargain, we had a wonderful buffet breakfast with plenty of choices.
The location is ideal, on the sea front, close to shops, restaurants & a 12 minute easy walk to the theatre.
I would happily re visit this hotel, especially due to the lovely staff.
Source: expedia.co.uk
Only one small lift which the main lift was out of order which was nt good so i had to climb 4 flight of stairs which i had a bad knee now ive had to strap up
Source: expedia.co.uk
Beautiful hotel very clean
The bed was very hard the pillows were awfully thin , when we asked for more we was told they can’t promise and we never r recieved any. It was like sleeping flat on concrete
Source: booking.com
Always my first choice
Nothing
Source: booking.com
It's always my first choice. I love this place
Nothing
Source: booking.com
Best place in Eastbourne
I love this place always my first choice
Unfortunately, one of the lifts is out of order again
Source: booking.com
Great Location
Great location and Staff excellent.
Also has parking facilities. Slightly in need of some TLC .
Bathroom tiny .
Carpet showing signs of age
Wiring showing in lots of places.
Front door plaster in need of repair and painting.
TV LEDs fading needs replacing and very few channels.
Also has parking facilities. Slightly in need of some TLC .
Bathroom tiny .
Carpet showing signs of age
Wiring showing in lots of places.
Front door plaster in need of repair and painting.
TV LEDs fading needs replacing and very few channels.
Source: booking.com
Eastbourne trip
The location... everything nearby...the staff excellent and the room was large size with walk-in shower which was really good.
Good idea the biscuits and free water and coffee machine The lift not very reliable tho there was an alternative but tiny so used the stairs
Good idea the biscuits and free water and coffee machine The lift not very reliable tho there was an alternative but tiny so used the stairs
Source: booking.com
Great 1 day stay shout out to lovely Sarah so kind and you get a service with a big smile she gave us a big room on 3rd floor massive windows that open up really helped as it was so hot even tho there was a fan been able to open windows came in really handy, room was really clean apart from the kettle it had massive stain in it which we obviously didn’t use, good bar with good selection of drinks and tv for the World Cup, location couldn’t be better we stayed here for few nights last year and looks like some of the rooms have been upgraded which is great to see, will definitely stay again thanks Sarah and team 😊
Source: tripadvisor.co.uk
A little tired but more than adequate, the breakfast simply superb, a great selection. Dinner was really terrific. Parking for a fee
Source: expedia.co.uk
Lift corridors and room v tired an need decorating
Source: expedia.co.uk
They need to always have both lifts operating!
Proximity to the pier and town centre.
The lift wasn’t working, so I had to walk up and down 4 floors in a heatwave.
Source: booking.com
Good stay overall, with nice weather.
Location is great and breakfast was good.
When your staying on the 4th floor a lift would be good, or a working one, very out dated lifts and so was my room, needs a good clean and updating somewhat, shower was very inconsistent in temperature and old, carpets need a good clean and tatty.
Source: booking.com
A good three star hotel. Clean, tidy and centrally located. Ideal for our needs
Source: expedia.co.uk
The main reception is nice but the room and corridors are not very clean
The dance hall
Room
Source: booking.com
It’s a nice place to spend a few nights
Location staff and food all great
Although the hotel is clean it is tiered and needs money spent on the decor but it seems like they are trying as in some areas there was new carpet fitted
Source: booking.com
The location of the hotel ,just on the see front 👍
No room service but would of expected the bins to be emptied. The rooms need a good update. Really grubby. Windows need a good clean ,in all the hotel needs a good paint job ,looking very tired.
Source: booking.com
Great hotel, great location
Nice hotel close to pier with a car park. We upgraded to superior room with sea view
Source: booking.com
Housekeeping needs looking at our room 412 down the side of the toilet has not been cleaned for a very long time dust thick on the pipes and disregard used toilet paper.
The actual toilet is so close to the wall there is no room to sit on it properly.
The sink and mirror are that old they need replacing asap.
Breakfast was very good
Reception staff were excellent.
Busy weekend and only one lift working which is crazy for a busy hotel.
The actual toilet is so close to the wall there is no room to sit on it properly.
The sink and mirror are that old they need replacing asap.
Breakfast was very good
Reception staff were excellent.
Busy weekend and only one lift working which is crazy for a busy hotel.
Source: expedia.co.uk
