The Burlington Hotel

4.1/5 based on 7383 reviews
Latest Reviews
Hotel amenities were good, breakfast enjoyable, bed comfortable Car parking wasn't registered properly. Fortunately we made a point of confirming.
booking.com
Source: booking.com
Fantastic location, clean rooms and friendly, helpful staff Bathroom a little dated but all clean and functional
booking.com
Source: booking.com
The hotel is at nice location next to the sea.

The lift has a capacity of 8 people, but we struggled to fit in 4 people, a dog and a couple bags.

I wouldn't say that the room was the biggest in the world.

The staff quite friendly and helpful.

If I had to choose something that was the most inconvenient I would say that the lift and stairs where quite a distance away room the room, causing quite a trek to travel between the two.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Friendly staff, clean comfy room. Would stay there again.
expedia.co.uk
Source: expedia.co.uk
Amazing thank you šŸ˜„ they are the best hotel ever ā£ļø
expedia.co.uk
Source: expedia.co.uk
Room is ok view is very noisy ce breakfast has alot of improving to do not worth a tenner I can pay that at a premier inn
expedia.co.uk
Source: expedia.co.uk
On the whole it was ok, friendly staff, and dog friendly šŸ™‚ The breakfast was good, and a good selection of food. I also thought the staff were very good and helpful, especially with my dogs. We booked for evening meal, but was not happy the main dinner, it was nothing like Hunters chicken, it was dried up and the chips, could have been better. I also thought for the price we paid our room could have been cleaner , particularly around the windows they were in a bad way and very dirty, plus I think there should have been biscuits in the room, as most of the places I stay at have them , I'm also a cleaner, so I know how id like to leave my holiday let's.
booking.com
Source: booking.com
Staff were exceptional , lovely stay will be returning again Location, bed comfortable Uneven floor
booking.com
Source: booking.com
Good location, friendly staff Room was in need of decorating
booking.com
Source: booking.com
Stay was ok but not inspired to return Good location, staff were friendly Requested an accessibility room but was put in a room that had a small bathroom with a step to get in. Complained to receptionist and was moved to an accessibility room. Why they couldn’t do that in the first place I don’t know. The disabled access to building was through a fire door that had shattered glass in the door that was taped up. To get in the building there was a bell but it never got answered so I had to leave my partner outside the door in her wheelchair while I walked to the main entrance and through the building to open door myself. The car park looked like a bit of waste land behind the building and had no disability parking. Sat in the bar area for evening drink but had to keep taking partner to our room for the toilet because there’s no disabled toilets.
booking.com
Source: booking.com
Good value for money
booking.com
Source: booking.com
good location good location. Nice view. Comfortable bed I requested a room on the first floor with a Juliette balcony. (Obviously there is no access to the balcony, but nevertheless, I like the open aspect of the taller windows). The staff put us on the third floor and completely dismissed my written requests. On a previous occasion, the manager was fantastic, on checking in, we explained our wishes and he gave us a room on the first floor! This time, however, the staff were not prepared to listen. We have been to this hotel a few times, so I would have hoped that they would value our custom and give us what we asked for.
booking.com
Source: booking.com
Really nice staff brilliant at the desk . Really nice bar staff too. Cleaners were excellent . Cleanliness was really go Really comfortable nice place . Regularly cleaned every day I was there and overall very clean . Decor was a bit old and outdated
booking.com
Source: booking.com
Everything very nice place to be very cosy and safe and easy to be in,good quality for money very tidy and clean and comfortable and beautiful rooms and sights and great location right near beach and great hospitality even just for a hot drink Nothing
booking.com
Source: booking.com
Perfect location, gorgeous hotel and excellent staff. From our arrival at the Burlington everything was perfect. Beautiful location right on the sea front. Your staff are exceptional everyone was really friendly. The room was beautiful. The breakfast spot on best scrambled eggs ive had in a long while. We got upgraded to an even better room which wasn't expected but was really lovely. You have a beautiful hotel with exceptional staff would definitely recommend your hotel to any one visiting Eastbourne. There was absolutely nothing that i didnt like at all.
booking.com
Source: booking.com
Perfect Fab hotel stayed two nites & all was perfect comfortable room so clean !! Fab staff, Fab breakfast !!! Being right on the beach front you couldn't ask for anything else and so close as in right in walking distance to the town centre !! Perfect the Burlington Hotel is now our No 1 go to hotel for staying in Eastborne !! Nothing ..
booking.com
Source: booking.com
The hotel is dated but we expected that after looking into how old the hotel actually was. The decor is nice, they have some fantastic photos of the local area.
They had entertainment that wasn't really our taste but worked well for the hotel and the other guest.
The staff were very welcoming, they were very helpful. The bar staff were great, especially the lady who seemed like she might be in charge of the bar. We didn't eat at the hotel but could smell breakfast and we were a little jealous.
The staff were very accommodating when our travel plans were cancelled and we had to stay another night, we didn't stay in the same room (our first one had an amazing veiw) but the second room was lovely too. The beds are comfortable, the rooms were clean and we couldn't have asked for more.
booking.com
Source: booking.com
Excellent location and facilities at a reasonable price The hotel upgraded us to a sea view free of charge. The staff at the hotel were excellent, especially the Reception staff. Very professional and friendly and very helpful. The inside of the hotel was nice and modern
booking.com
Source: booking.com
Nice stay nice staff and great location Lovely views & very central The room was cold and we could y turn it be heating on
booking.com
Source: booking.com
Great location Location, seafront view, worth for money Nothing
booking.com
Source: booking.com
A great break. The location was fantastic, breakfast was great and the staff were all king, helpful and polite Some of the decor needs updating.
booking.com
Source: booking.com
The hotel was old but the rooms were clean and the bathrooms were quite new. Staff friendly The breakfast was very disappointing. Small selection and hot buffet was not nice.
booking.com
Source: booking.com
Amazing as we got an upgrade. The only downside was when we got home I had a load of parking fines as my number plate ha It is very central Nothing
booking.com
Source: booking.com
Clean and helpful staff
expedia.co.uk
Source: expedia.co.uk
Weekend stay The room was very clean and comfortable. Food excellent, special shout out to Lewis and Trevor for their care and attention.
Also to Noelle who was so lovely, and amazing treatment in the spa
The room was very warm. Now I like my heat but it was very warm, even when I opened the window.
It was a bit of a surprise the spa was actually a different building to the hotel.
booking.com
Source: booking.com
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