The Burlington Hotel
Latest Reviews
Very friendly staff.
Source: booking.com
Location, room was large, clean and comfy
Nothing
Source: booking.com
Was an easy destination to get too, some staff were lovely and understanding.
Source: booking.com
Pleasant environment, friendly staff, convenient location. Room warm and comfortable. Shower hot and powerful, which was
Good value
.
Source: booking.com
Best value hotel on the South Coast.
Such a warm welcome for me and my dog from the really brilliant Liam and team at reception.
Best value hotel on the south coast.
Amazing sea views.
Fantastic location.
Really clean room Nothing
Best value hotel on the south coast.
Amazing sea views.
Fantastic location.
Really clean room Nothing
Source: booking.com
Nice hotel
Only scrambled eggs no others available!
Coffee at breakfast not in a flask!!
Source: booking.com
We were having a couple of nights away with friends
Perfect location and very friendly and helpful staff
Lovely character building but needs a lot of money spend on it.
Source: booking.com
Nice hotel in good location
Large clean quiet room with nice bedding and towels. Good location near the pier.
Shower head needed cleaning and some lights didnt work.
Source: booking.com
Perfect for our overnight stay. Very Clean, staff pleasant...
Location
Needs some interior design updates.
Bathroom far too small
Bathroom far too small
Source: booking.com
Inconsistent
Excellent location on the sea front, close to shops, cafes, pubs
All staff were helpful & polite especially Sandy & Anne from the restaurant who went above and beyond to accommodate us as my dad is disabled, nothing was too much trouble, these ladies made our stay more comfortable
At check in we found dad's room unsuitable for his needs, reception staff gave us a couple of keys to alternative rooms so we could decide which was best, so so thoughtful,considerate & absolutely amazing
Our rooms were clean & functional
Breakfast was simple but very tasty & plentiful, we didn't have dinner here
Bed was very comfy, storage plentiful The hotel has 2 lifts, 1 out of order the other worked as & when it felt like it, not good when you're physically disabled
The disabled entrance is at the far end of the restaurant, a single glass door which was smashed & taped up
As for being disabled friendly, the wooden footplate was non functional, raised & not angled,dad's scooter couldn't negotiate it, we had to push it over, as did other guests
Also no lights were left on at night, very dangerous & inconsiderate
There were no public disabled toilet in the hotel
All in all not a very disabled friendly hotel, this could be improved with simple alterations
Carpets were very soiled in our bedroom & the curtain lining ripped
Shower was OK but leaked at the joints, Shower tray didn't empty quick enough so stood in dirty water
Photos of the hotel certainly weren't taken recently & don't show it as it is today, rather tired & in need of TLC
Bedroom furniture poor quality
Very dim lights in bedroom
All staff were helpful & polite especially Sandy & Anne from the restaurant who went above and beyond to accommodate us as my dad is disabled, nothing was too much trouble, these ladies made our stay more comfortable
At check in we found dad's room unsuitable for his needs, reception staff gave us a couple of keys to alternative rooms so we could decide which was best, so so thoughtful,considerate & absolutely amazing
Our rooms were clean & functional
Breakfast was simple but very tasty & plentiful, we didn't have dinner here
Bed was very comfy, storage plentiful The hotel has 2 lifts, 1 out of order the other worked as & when it felt like it, not good when you're physically disabled
The disabled entrance is at the far end of the restaurant, a single glass door which was smashed & taped up
As for being disabled friendly, the wooden footplate was non functional, raised & not angled,dad's scooter couldn't negotiate it, we had to push it over, as did other guests
Also no lights were left on at night, very dangerous & inconsiderate
There were no public disabled toilet in the hotel
All in all not a very disabled friendly hotel, this could be improved with simple alterations
Carpets were very soiled in our bedroom & the curtain lining ripped
Shower was OK but leaked at the joints, Shower tray didn't empty quick enough so stood in dirty water
Photos of the hotel certainly weren't taken recently & don't show it as it is today, rather tired & in need of TLC
Bedroom furniture poor quality
Very dim lights in bedroom
Source: booking.com
Good but could be better.
Old building, working hotel with 24/7 reception. Staff generally helpful.
Breakfast service rushed, far too many relays done especially given the number of tables available. Plates are noticeably small probably to reduce consumption at the breakfast buffet.
Not much insulation at the top floor. Radiator not working, sink is half blocked. Had to borrow a 2nd spare radiator as the previous spare broke.
Not much insulation at the top floor. Radiator not working, sink is half blocked. Had to borrow a 2nd spare radiator as the previous spare broke.
Source: booking.com
What a pleasant surprise!
The superior sea view room is absolutely to die for! Facilites in the room were beautiful and up to standard. Everything you need in a hotel room is there. Wonderful!
A bit hot in the morning because of the windows to be propped up to circulate some air. However, fans were provided and it was lovely.
Source: booking.com
I had a lovely sea view double room on the 4th floor. I think it nay have been newly refurbished. It was nice & warm and the bed was super comfortable.
One of the lifts were out of order so I used the stairs, but may have be a problem for some as it was quite a wait at times for the lift. Breakfast was delicious but the window seats seem to be reserved for long periods and nobody appears. Seems unfair. Its always nice to look out at the sea when eating instead of the phone.
One of the lifts were out of order so I used the stairs, but may have be a problem for some as it was quite a wait at times for the lift. Breakfast was delicious but the window seats seem to be reserved for long periods and nobody appears. Seems unfair. Its always nice to look out at the sea when eating instead of the phone.
Source: expedia.co.uk
Generally a good hotel, guest room recently decorated and pleasantly furnished.
Considering this was a superior double seaview room I would have expected body lotion, conditioner etc in the bathrom
Also instructions on how to use the coffee pod machine were missing
Breakfast very good
Considering this was a superior double seaview room I would have expected body lotion, conditioner etc in the bathrom
Also instructions on how to use the coffee pod machine were missing
Breakfast very good
Source: expedia.co.uk
Great value for money and an excellent location. Staff were friendly as well.
Source: booking.com
Was good.
Ideal Location: Nestled in a prime spot, this hotel offers easy access to the heart of [city/town], making exploration effortless for guests. Whether it's strolling along scenic streets or accessing nearby attractions, the convenience of the location enhances the overall experience.
Lovely Views: From the moment you step into your room, prepare to be captivated by the stunning vistas on offer. Whether it's the sparkling city lights or the tranquil scenery of [natural feature], each glance out the window promises a visual treat, elevating your stay to a truly memorable one.
Exceptional Staff: The true essence of hospitality shines through in the staff's warm demeanor and genuine willingness to ensure every guest's comfort. From the front desk to housekeeping, their attentiveness and accommodating nature create an atmosphere of ease and relaxation, leaving you feeling well-cared-for throughout your stay. Parking Charges: While the hotel offers a convenient parking option (if you can find a space), the additional cost for this amenity might come as a disappointment. It's worth considering including parking fees in the room rate to enhance the overall value proposition for visitors.
Culinary Experience: Unfortunately, the dining experience at the hotel fell short of expectations. Despite the diverse menu offerings, the quality of the food did not quite match up to the standards one would hope for. Enhancing the culinary offerings and focusing on quality ingredients could significantly elevate the dining experience for guests.
Awkward Bathroom Size: While the accommodations boast comfort and style, some guests might find the size of the bathrooms to be a bit cramped or inconvenient.
The lift was very small and did not want to get in, looked like it would fall down and could only fit 2 people in
Lovely Views: From the moment you step into your room, prepare to be captivated by the stunning vistas on offer. Whether it's the sparkling city lights or the tranquil scenery of [natural feature], each glance out the window promises a visual treat, elevating your stay to a truly memorable one.
Exceptional Staff: The true essence of hospitality shines through in the staff's warm demeanor and genuine willingness to ensure every guest's comfort. From the front desk to housekeeping, their attentiveness and accommodating nature create an atmosphere of ease and relaxation, leaving you feeling well-cared-for throughout your stay. Parking Charges: While the hotel offers a convenient parking option (if you can find a space), the additional cost for this amenity might come as a disappointment. It's worth considering including parking fees in the room rate to enhance the overall value proposition for visitors.
Culinary Experience: Unfortunately, the dining experience at the hotel fell short of expectations. Despite the diverse menu offerings, the quality of the food did not quite match up to the standards one would hope for. Enhancing the culinary offerings and focusing on quality ingredients could significantly elevate the dining experience for guests.
Awkward Bathroom Size: While the accommodations boast comfort and style, some guests might find the size of the bathrooms to be a bit cramped or inconvenient.
The lift was very small and did not want to get in, looked like it would fall down and could only fit 2 people in
Source: booking.com
Great location right on the promenade and safe parking at a reasonable rate. Staff mostly helpful. However I struggled to get a consistent Wi-Fi connection so ended up relying on my mobile data. When I enquired I was told it was fine on the fourth floor so there should be no problem on the first.
Source: expedia.co.uk
We liked the fact that it is close to the seafront and has its own carpark.
The breakfast was ok. The potatoes tasted a bit soapy and the scrambled eggs were a bit watery. The room was nice and fairly recently decorated, it is what you would expect from an old building and the view was exceptional.
The breakfast could have been better but it was catering for a very full restaurant. Apart from the breakfast everything was as we expected as we had been before.
Source: booking.com
Nicely located near the pier, friendly staff, good price
Ageing hotel, you get what you pay for
Source: booking.com
our stay was great,it would have been nice to have had entertainment on more evenings
great room with a great view
it would have been nice if they did a lunch time menu like they used to
Source: booking.com
Friendly staff who fixed problems (bulb went out) as soon as possible
All questions answered - they were just lovely and helpful
Great location. It did exactly what I needed it to do - and what I paid for!
All questions answered - they were just lovely and helpful
Great location. It did exactly what I needed it to do - and what I paid for!
Source: booking.com
Had a great time with my family on our 5 day break really helpful staff & polite yes I would recommend 👌
Source: google.com
Comfortable room. Plenty of hot water. Nice breakfast.
We had a sea view. Staff cheerful and friendly. Handy car park. Sorry, can't think of anything to complain about.
We had a sea view. Staff cheerful and friendly. Handy car park. Sorry, can't think of anything to complain about.
Source: booking.com
Room not serviced
Source: booking.com
Great view
Be nicer if bigger beds offered
Source: booking.com
