Good Breakfast was good just no fried egges, staff was fantastic evening entertainment was good More of a Selection on breakfast items

Friendly helpful staff. Rooms and lifts need an update Comfortable bed. Space room. Excellent staff and good food. The bathroom floor. Lifts needed updates.

Value for money We were an elderly group so being by the shops and pier we were able to walk to them.Entertainment every night,food good,staff friendly and helpful,bright and clean hotel. Being an older hotel some of the rooms needed a little tlc and no ladies toilets on the ground floor by the evening entertainment .

cheerful efficient check in with three separate bookings handled with consummate ease. modern bedroom with bath tub (yippee) updated double glazed windows and heavy blackout curtains. comfy bed but no room servicing on any of three days residency although nilk, coffee & tea readily available at reception. good quality breakfast with lots of choice including pains au chocolate and croissants, bacon and scrumptious sausages - a thoroughly enjoyable stay. In truth the exterior of the building needs attention but internally it was in reasonable condition

Great Location, Excellent Value for Money This is my 4th time staying here.
The location is excellent and having the car park adjacent makes the stay easy.
The staff are also always friendly and helpful The hotel rooms are in need of updating.Various stains on the carpet and walls.
The shower/surround is in need of a deep clean.
Toilet seat was also broken.
Bathrooms really let these rooms down.
Windows also need cleaning, mending and re painting.

about what I expected Breakfast good Another lift -at times had to wait quite a while.
Stain on carpet

Good choice for a weekend break. Location excellent, hotel room spacious and comfortable. Breakfast was ok but wouldn't have it if I stayed again. Very basic.

please with choice of hotel Exellent for short stay breakfast

Everything was good and nice and great 👍 So good and great 👍

Our stay was okay but rooms need more attention The location and view was very good and the staff were extremely friendly The room we stayed in had cob webs and mould in shower, there was no pressure in the shower head, window didn’t stay open in the bathroom.

Staff are good

Hotel might be tired but it’s being renovated and it’s great value. Great location right by the pier. Excellent room size for the value. Staff were super friendly. Creaky floorboards.

Visited Eastbourne, Hastings & Rye excellent. Location. Looking very tired.

Very enjoyable Staff very polite People standing out the front smoking

Ok but too dated to return Great location
Friendly & very helpful staff Bedrooms very dated & double bed way too small for two very tall people
Room view not great

Value and location Noise outside late by drunks but not hotels fault.

Very pleasant, this was our third stay at the hotel and apart from the parking, enjoyed it. The room was very nice, we had a lovely sea view, breakfast was ample. Staff friendly. Spaces in car park limited due to skips and work going on. Had to park elsewhere!

Let's be honest, this is an old hotel in need of renovation, but... where it matters, it is just great. They are tackling the renovations, bit by bit. The place is clean and well cared for even if is pretty scuffed around the edges in the common parts and exterior.
The rooms are crisp, clean and recently decorated. The beds were very comfortable, the bed and towel linens clean and well maintained. The shower was hot with good water pressure. Our room and bathroom were enormous! Really very good value for the price and much bigger than other nearby hotels.
The view was wonderful, the room temperature very reasonable, given it was 30C outside and we were given a very effective extra fan.
The door spring was a little weak so we felt bad everytime our door closed loudly! The corridors are a little creaky, as is to be expected. And, sadly, the beautiful high ceilings in the corridor are obscured with ghastly ceiling tile suspended ceiling now - hopefully, in their renovations they will change this back to the beautiful corniced plasterwork ceilings it had when it was built.
The doors are solid with good secure lock.
As is to be expected for a holiday town there are youngsters on the promenade near the pier until around 11.30 when the promenade lights get turned off. If that will disturb you, choose another hotel since the kids are gonna be there having a lovely time whether you like it or not! Or ask for a room at the back, away from the sea view. Or wear some ear plugs, close the window and draw the curtains.
The staff were absolutely amazing. I don't think I have ever met such professional, friendly and helpful staff in such a big hotel before. Outstanding. It is astonishing how far a good bit of helpful welcome and communication goes to making you feel happy with your stay.
This was once a magnificent grand hotel. Over time, I am sure they will bring it back to former glories. Very good value for an inexpensive hotel. Well done team!
Oh, and the WiFi worked just fine!

great location a little tired décor Breakfast was nice, lot of choice. very clean Hotel and staff were lovely
Really lovely big room
great location a little tired. Bathroom window was broken. Needs a little TLC. Only BBC on the TV, didn't enquire to see if TV was broken

A lovely dated hotel with good facilities, breakfast , rooms, entertainment location, and value for money were all good well done ✔️

Very old style but still charming The location is excellent It is very old, one lift was not working and the other was dodgy

surprisingly good- nice room, modern furniture, bath (a real bonus) very pleased. breakfast was substantive with bacon, eggs,sausage, beans, tomatoes etc I’m very happy

Single room had bugs in bath room,the bar staff overcharged and were untrained to deal with refunds,
The double room was lovely

Excellent position, helpful staff, comfortable bed, very good entertainment

Hotel staff were very friendly and helpful....
Hotel itself is in a terrible way and im not to fussy
The room i had the hot water in shower didn't work.. patched up wallpaper which looked terrible.. wasn't clean especially just behind little desk .lots of windows painted shut.
Needs alot of work .
Breakfast for £12 was buffet which i had once , wish i hadn't as i didn't enjoy at all