The Burlington Hotel
Latest Reviews
It's so really lovely
It was abit hard to find our room not enough directions and no WiFi to watch tv
Source: booking.com
A nice place to stay
Have stayed here a few times. Always good value for money. Great choice for breakfast. The room was a bit old fashioned but for the price it was comfortable enough.
I am an anmial lover but I really don't think it's right that dogs should be allowed in the restaurant when people are eating. Over breakfast there was a dog drooling over their owners eating their food. Very off-putting.
Source: booking.com
Reception staff very welcolming and helpful! Brilliant location. Room size fine, but very hot as no air con just a fan.
Poor breakfast choices and breakfast staff unhelpful. I loved the old fashioned charm of the hotel but room needed TLC.
Source: booking.com
The breakfast had a good selection and tasted good.
The building itself is very dated and could do with a few repairs.
Source: booking.com
Perfect location friendly staff
Hotel a little tired but it has character
Source: booking.com
The staff are fantastic especially on reception and the restaurant
I love this hotel and so does my dog and that’s so important it’s our second stay and we will come again
The bedrooms could do with a bit of a referb as the paper was coming off the wall and the bathroom door had paint hanging off of a dent
Source: booking.com
The hotel is in the centre of the seafront so everything is in walking distance.
Source: expedia.co.uk
Reception staff was very, very good very polite
Breakfast was not valley for money there was no fried eggs also staff were very grumpy when you asked them for stuff to be brought out not a very good experience Lovely property
Breakfast was not valley for money there was no fried eggs also staff were very grumpy when you asked them for stuff to be brought out not a very good experience Lovely property
Source: booking.com
Adequate. Great location
Location fantastic 😃
The hotel is tired and in need of refreshment . Our room was v basic not like any in the photos 😔 . Bed was comfy and the breakfast was good. Just a shame the hotel is in desperate need of some refreshments
Source: booking.com
Good location Nice atmosphere would like to have more in house events
The entainment was good fun. The white wine served at the bar was good."don't increase the wine price"
Was pleased with the food. Couldn't open the window slightly to air the room and found it very warm during the night.
Was pleased with the food. Couldn't open the window slightly to air the room and found it very warm during the night.
Source: booking.com
Pleasant
Large airy room reasonably quiet
Loose toilet roll holder!
Source: booking.com
Lovely Stay at the Burlington
The room was lovely, the location was perfect, and breakfast was amazing
Communall toilets need to be cleaned more often as they are used by non residents
Source: booking.com
Lovely hotel the interior wasn’t as good as expected
I liked the hotel and I loved it was next to the sea . Listening to the sea was so relaxing and provided a light breeze.
I upgraded to a superior room there was a piece of wallpaper torn off and rust around the bath. The plug had come off the chain had to use a teaspoon to pride it out . Bath very difficult to get in and out of. Coffee machine was available but no instructions asked for an ironing board but not provided.Bed was extremely hard. Staff were mostly friendly and accommodating.
Source: booking.com
Excellent position, large room with lovely sea view
We booked a double room but the bed was not a double. It was a 4ft bed and very uncomfortable
Source: booking.com
Positives
Staff were friendly, helpful and polite.
My room had been updated and redecorated.
Breakfast was ok with good choice. Light and bright and nicely decorated room.
Evening entertainment was good.
View was great
Had fan in room.
Negatives
Lifts were broken when I arrived with ongoing issues during my stay. My case was carried up to the 2nd floor. Ended up having to walk up and down the stairs 3 times. My bad knee was not happy.
The sash windows were very difficult to open and the paint work outside was really bad.
There was no information in the room apart from evacuation map. I had no idea there was entertainment so missed it the first night. It was only by chance after an evenings walk, that I heard the music and asked what it was.
No local information in room.
The food for breakfast was large bulk cooked. The bacon was all stuck together and really hard where it had been standing. As though it had been reheated. I appreciate you need to cook in bulk but surely you can keep it separated in smaller piles until you need to top up a serving dish.
I’d booked with Hotels. Com and picked a room showing a walk in shower as I have trouble getting into a bath with a shower over. I got a bath with a shower over. Luckily there were grab rails so I could just manage. I was told I should have requested a walk in, but didn’t realise it was necessary as the picture showed one.
Staff were friendly, helpful and polite.
My room had been updated and redecorated.
Breakfast was ok with good choice. Light and bright and nicely decorated room.
Evening entertainment was good.
View was great
Had fan in room.
Negatives
Lifts were broken when I arrived with ongoing issues during my stay. My case was carried up to the 2nd floor. Ended up having to walk up and down the stairs 3 times. My bad knee was not happy.
The sash windows were very difficult to open and the paint work outside was really bad.
There was no information in the room apart from evacuation map. I had no idea there was entertainment so missed it the first night. It was only by chance after an evenings walk, that I heard the music and asked what it was.
No local information in room.
The food for breakfast was large bulk cooked. The bacon was all stuck together and really hard where it had been standing. As though it had been reheated. I appreciate you need to cook in bulk but surely you can keep it separated in smaller piles until you need to top up a serving dish.
I’d booked with Hotels. Com and picked a room showing a walk in shower as I have trouble getting into a bath with a shower over. I got a bath with a shower over. Luckily there were grab rails so I could just manage. I was told I should have requested a walk in, but didn’t realise it was necessary as the picture showed one.
Source: expedia.co.uk
Always have a nice experience at this hotel.
Source: expedia.co.uk
Great value for money
Great staff, fabulous breakfast loads of choices.
Dated bathroom a bit grubby looking and the toilet roll was in a difficult position.
Source: booking.com
nice view if you get a front room
position
lift only 1 working
Source: booking.com
Not to sad
Close to amenities, on sea front
Room needed revamp
Source: booking.com
Good value
Large and clean room
Source: booking.com
Great
View, Breakfast, room and staff.
Nothing
Source: booking.com
Hotel served its purpose for a short visit to Eastbourne. Won’t be choosing this hotel next time.
Good seafront location
Only one lift working. Location of lift area, reception, entrance and bike storage caused congestion. Very narrow staircase resembled “tradesmen entrance”. Bathroom very narrow, difficult to turn round in (room 112). Could not get a cup of tea or coffee in the bar area.
Source: booking.com
It's was amazing
Source: expedia.co.uk
Although the decor of the hotel is dated it was lovely the views of the sea and sounds of the waves fab. Very convenient to facilities and the staff were really friendly and welcoming and helpful
Source: expedia.co.uk
Location, some staff were nice ie people on desk, big hotel
People cleaning your room ignorant, had one standing round like a weirdo on his phone.
Had £50 pinched from room after half a day, got money back from reception, father in law had man bag pinched, found by exit with man bag purse emptied of £10
Don't leave valuables in room, they will get nicked..
Front and rear doors not locked, anybody can walk in and reception works not see, probably either dodgy staff or someone from outside with a master key..
Won't stay there again..
Had £50 pinched from room after half a day, got money back from reception, father in law had man bag pinched, found by exit with man bag purse emptied of £10
Don't leave valuables in room, they will get nicked..
Front and rear doors not locked, anybody can walk in and reception works not see, probably either dodgy staff or someone from outside with a master key..
Won't stay there again..
Source: booking.com
