The Burlington Hotel
Latest Reviews
Definitely worth a visit
Location
Parts of the hotel looked tired and needed some TLC
Source: booking.com
Some redeeming qualities, but we wont be returning
Good location right by the beach and the pier, also just by the side of the hotel is a street filled with a variety of restaurants and takeaway food shops so dinner wasn't a hard decision or a long walk away if you dont fancy eating at their restaurant.
Staff were friendly and welcoming at reception, and we're always on hand to help with any questions or queries we might have.
Appeared to be a relatively fresh new carpet in the room, which was very soft underfoot.
Very clean bed and linen.
Fan provided in the room, with the recent hot weather and how hot it was in the room this was a welcome addition. A/C would have been preferred but the fan did the job and allowed us to stay a bearable temperature through the night.
Private car park, although small so certainly couldn't hold probably even 10% of the hotel guests cars should they all have driven in but we found a space in it. Failing this there is ample parking in the surrounding area. Once out of the main public spaces like the foyer the hotel is in dire need of refreshing. We stayed on the 4th floor and doors that separated different areas of the corridor were missing a lot of the paint that used to be on them and are starting to split and break apart.
The lift is small and at the time of our stay there was only 1 of the 2 lifts in operation. The small size of the lift meant that you could only get a max of around 3 people in it (only 2 if you were carrying luggage), this caused long waits to use it at peak times like breakfast and check out.
The room we stayed in was a cosy double, we knew it was the cheapest room available but we didn't quite expect the poor state of the room we got. Firstly, there was dust, dirt and grime EVERYWHERE. It certainly had not received a thorough clean in some time. Most noticeably in our room there was a thick layer of dust atop the bathroom light above the mirror. This immediately mean that we couldnt trust most of the things in the room to be usable, like the coffee/tea mugs provided. Secondly the room itself was falling apart, bits of the wooden frame around the bath were starting to split away, the front door to the room was difficult to close as it's top hinge was beginning to split away from the door frame so once open it moved and the door would hit the doorframe when closing. And there was a very noticeable patch job done on the ceiling directly above the bed that looked like it had been done to cover a hole that had once appeared from a leak of some kind as the area around in bowed downward.
When waiting at breakfast there was a sign that read "Please wait here to be seated", a standard practice so as to allow staff to confirm that you had paid for breakfast before sitting down. We waited for about 15 minutes and no-one showed up.
Staff were friendly and welcoming at reception, and we're always on hand to help with any questions or queries we might have.
Appeared to be a relatively fresh new carpet in the room, which was very soft underfoot.
Very clean bed and linen.
Fan provided in the room, with the recent hot weather and how hot it was in the room this was a welcome addition. A/C would have been preferred but the fan did the job and allowed us to stay a bearable temperature through the night.
Private car park, although small so certainly couldn't hold probably even 10% of the hotel guests cars should they all have driven in but we found a space in it. Failing this there is ample parking in the surrounding area. Once out of the main public spaces like the foyer the hotel is in dire need of refreshing. We stayed on the 4th floor and doors that separated different areas of the corridor were missing a lot of the paint that used to be on them and are starting to split and break apart.
The lift is small and at the time of our stay there was only 1 of the 2 lifts in operation. The small size of the lift meant that you could only get a max of around 3 people in it (only 2 if you were carrying luggage), this caused long waits to use it at peak times like breakfast and check out.
The room we stayed in was a cosy double, we knew it was the cheapest room available but we didn't quite expect the poor state of the room we got. Firstly, there was dust, dirt and grime EVERYWHERE. It certainly had not received a thorough clean in some time. Most noticeably in our room there was a thick layer of dust atop the bathroom light above the mirror. This immediately mean that we couldnt trust most of the things in the room to be usable, like the coffee/tea mugs provided. Secondly the room itself was falling apart, bits of the wooden frame around the bath were starting to split away, the front door to the room was difficult to close as it's top hinge was beginning to split away from the door frame so once open it moved and the door would hit the doorframe when closing. And there was a very noticeable patch job done on the ceiling directly above the bed that looked like it had been done to cover a hole that had once appeared from a leak of some kind as the area around in bowed downward.
When waiting at breakfast there was a sign that read "Please wait here to be seated", a standard practice so as to allow staff to confirm that you had paid for breakfast before sitting down. We waited for about 15 minutes and no-one showed up.
Source: booking.com
rooms and location excellent
Source: expedia.co.uk
Location right on the beach and the nice comfy single rooms ( top floor 4th is nice and quiet)
Source: expedia.co.uk
Lovely stay. Ignore the negative reports. It’s an old hotel and they are redoing the rooms. Ours was lovely. Was a bit worried about the bed as we had a small double but it was perfect and one of the best beds we’ve had in a long time - great sleep.
Only negative would be no air con. It was boiling outside but we knew this before we booked and still booked.
Not for younger people but perfect for those wanting a quiet weekend away by the sea and walking.
Only negative would be no air con. It was boiling outside but we knew this before we booked and still booked.
Not for younger people but perfect for those wanting a quiet weekend away by the sea and walking.
Source: expedia.co.uk
Ĺovely break for a few days
Brilliant location
Source: booking.com
We enjoyed our stay, good weather and travelling to an area we hadn’t been to before.
It was very central to get anywhere
Our room was next to the lift so would hear “Doors opening Doors closing “ till late at night!
Source: booking.com
The staff couldn't be more friendly and helpful. They found mislaid mobile and kept it safe all day. I was given a room upgrade from 4th to second floor. The room was a good size and was clean. Good choice of food at Breakfast buffet. Good location.
The building is in a state of refurbishment so some inconsistencies with condition and decor. Only one lift was working and stair carpet had seen better days. Some peeling paint in areas. The outside of the building needs updating especially the windows and window surrounds as many were rotten.
Source: booking.com
We love this place. It has all you need. The staff are great. rooms are clean and comfortable.
Entertainment is a bit dated but make it your own and have fun
Source: booking.com
great value great views.
fabulous location. great sea view rooms. clean bathroom. comfortable bed. rooms a little tired but it is a wonderful hotel and still quiet grand. breakfast was good in a big old fashioned dinning room.
Source: booking.com
Breakfast was ok but no fried eggs !,,,,
Source: booking.com
Clean hotel friendly staff good food brill location.
The view breakfast evening meal and entertainment
The shower water would not drain away before you finished showering not clean in places. Needs refurb. Only bed made room not cleaned When used towels left on floor not taken away or replaced.
Source: booking.com
Very ideal!! Not that bad...
The proximity to the beach! Full English breakfast and the range of breakfast options, the proximity to public transport! Space to sit to avoid the heat outside , even though we had checked out at 10am. And of course to use free WiFi during that time.. kept my 8 year old occupied!!
I know it's an old Victorian building, don't know why some people are complaining about it here on the reviews.. yes it needs slight retouching to maintain the original features... But not that bad!!
Pelican crossing in front of the entrance to the esplanade would be helpful!!
Pelican crossing in front of the entrance to the esplanade would be helpful!!
Source: booking.com
Overall was a OK
Breakfast was OK, a good variety.
Room was OK although not enough sockets.
Rear of hotel so the "View" was of a car park / street Hotel is showing signs of age.
Not enough power sockets, couldn't charge my laptop while phone was charing as not enough sockets.
Faulty lift.
Room was OK although not enough sockets.
Rear of hotel so the "View" was of a car park / street Hotel is showing signs of age.
Not enough power sockets, couldn't charge my laptop while phone was charing as not enough sockets.
Faulty lift.
Source: booking.com
2 nights in Eastbourne
Breakfast was good, but fried eggs should be an option. Nice light dining room. Excellent location. Piping hot water in the room.
Very narrow and dark bathroom. Room door didn't feel secure when going out. Could easily be shoved open.
Source: booking.com
You get what you pay for
Location , car park
The hotel needs a good refurbishment , needs air conditioning in the rooms , we had the sun all day so real hot at night !!
Source: booking.com
Areas of hotel in need of refurbishment especially top sea view rooms
Room especially bathroom rather dated
Dated bathroom facilities
Source: booking.com
Comtable
Location, staff helpful price was low when we booked
Nothing really
Source: booking.com
Tacky seaside hotel with acceptable rooms
The view out over the pier is excellent.
Superior Twin room was spacious.
The beds were very clean and comfortable.
The bathroom was clean and modern.
Breakfast was ok.
Staff were very nice and efficient. Reception area is scruffy. Lift is scruffy. Second lift broken. 4th floor passageway smelled awful! Carpets very dirty.
Evening meal (fixed menu £20) was average. 4star hygiene rating.
Superior Twin room was spacious.
The beds were very clean and comfortable.
The bathroom was clean and modern.
Breakfast was ok.
Staff were very nice and efficient. Reception area is scruffy. Lift is scruffy. Second lift broken. 4th floor passageway smelled awful! Carpets very dirty.
Evening meal (fixed menu £20) was average. 4star hygiene rating.
Source: booking.com
Great hotel friendly helpful staff
Very good choice of food at breakfast. Great views at the pier andcsea
Lack of a pelican crossed near the hotel
Source: booking.com
This is the third time we stayed at the Burlington this year. All the staff are friendly and very helpful. Sarah was also very welcoming and was always willing to help in any way. Thank you. We also like the Burlington as it is ideally situated on the seafront.
There wasn't anything we didn't like.
Source: booking.com
Staff were very friendly.
Breakfast was good
Bar food brilliant, especially the tempura prawns 😀 People in room upstairs moving furniture around most of the night. Couldn't see the Sea, from bedroom window 😔
Breakfast was good
Bar food brilliant, especially the tempura prawns 😀 People in room upstairs moving furniture around most of the night. Couldn't see the Sea, from bedroom window 😔
Source: booking.com
In the heart of sea / beach
Beach 30 feet from door.
Bit hot in room needs 2 fans or air con
Source: booking.com
Good value and location
Really good value for a single room, easy to find and nice staff
It's a bit run down but is very clean and affordable with everything you need
Source: booking.com
Good location for New Haven ferry
Good location and good breakfast
Evening meal arrangements
Source: booking.com
