Very enjoyable Staff very polite People standing out the front smoking

Ok but too dated to return Great location
Friendly & very helpful staff Bedrooms very dated & double bed way too small for two very tall people
Room view not great

Value and location Noise outside late by drunks but not hotels fault.

Very pleasant, this was our third stay at the hotel and apart from the parking, enjoyed it. The room was very nice, we had a lovely sea view, breakfast was ample. Staff friendly. Spaces in car park limited due to skips and work going on. Had to park elsewhere!

Let's be honest, this is an old hotel in need of renovation, but... where it matters, it is just great. They are tackling the renovations, bit by bit. The place is clean and well cared for even if is pretty scuffed around the edges in the common parts and exterior.
The rooms are crisp, clean and recently decorated. The beds were very comfortable, the bed and towel linens clean and well maintained. The shower was hot with good water pressure. Our room and bathroom were enormous! Really very good value for the price and much bigger than other nearby hotels.
The view was wonderful, the room temperature very reasonable, given it was 30C outside and we were given a very effective extra fan.
The door spring was a little weak so we felt bad everytime our door closed loudly! The corridors are a little creaky, as is to be expected. And, sadly, the beautiful high ceilings in the corridor are obscured with ghastly ceiling tile suspended ceiling now - hopefully, in their renovations they will change this back to the beautiful corniced plasterwork ceilings it had when it was built.
The doors are solid with good secure lock.
As is to be expected for a holiday town there are youngsters on the promenade near the pier until around 11.30 when the promenade lights get turned off. If that will disturb you, choose another hotel since the kids are gonna be there having a lovely time whether you like it or not! Or ask for a room at the back, away from the sea view. Or wear some ear plugs, close the window and draw the curtains.
The staff were absolutely amazing. I don't think I have ever met such professional, friendly and helpful staff in such a big hotel before. Outstanding. It is astonishing how far a good bit of helpful welcome and communication goes to making you feel happy with your stay.
This was once a magnificent grand hotel. Over time, I am sure they will bring it back to former glories. Very good value for an inexpensive hotel. Well done team!
Oh, and the WiFi worked just fine!

great location a little tired décor Breakfast was nice, lot of choice. very clean Hotel and staff were lovely
Really lovely big room
great location a little tired. Bathroom window was broken. Needs a little TLC. Only BBC on the TV, didn't enquire to see if TV was broken

A lovely dated hotel with good facilities, breakfast , rooms, entertainment location, and value for money were all good well done ✔️

Very old style but still charming The location is excellent It is very old, one lift was not working and the other was dodgy

surprisingly good- nice room, modern furniture, bath (a real bonus) very pleased. breakfast was substantive with bacon, eggs,sausage, beans, tomatoes etc I’m very happy

Single room had bugs in bath room,the bar staff overcharged and were untrained to deal with refunds,
The double room was lovely

Excellent position, helpful staff, comfortable bed, very good entertainment

Hotel staff were very friendly and helpful....
Hotel itself is in a terrible way and im not to fussy
The room i had the hot water in shower didn't work.. patched up wallpaper which looked terrible.. wasn't clean especially just behind little desk .lots of windows painted shut.
Needs alot of work .
Breakfast for £12 was buffet which i had once , wish i hadn't as i didn't enjoy at all

It was OK we enjoyed it Breakfast very good The room window broken would not open poor shower

The reception staff were amazing. Everyone in the hotel where friendly entertainment Friday and Saturday were fantastic One lift not working

Short stay in Eastbourne The hotel is very central near the pier and sea. Also near a bus that goes to Brighton and Hastings, hop on bus and Dotto train It has a bar that serves food which is helpful if you don't feel like going out and set dinner. Also entertainment at the weekend.
The staff were very helpful. The room was generally clean and tidy. i requested a first or second floor room due to health issues on the booking and also send a message to the hotel. The room was on the third floor as they had no record of my request. As I had already paid I had no option to take the room.

The room was very hot even with the window wide open. The room needed hoovering as it had food around the bin left by the previous resident.

A good stay at a hotel with character and a great location There was a lovely sea view.
Breakfast was lovely - they played holiday type music on the PA - a good atmosphere.
Bar was nice - watched the Olympics and had a nice glass of wine and good choice of beers. Unfortunately the room was way too hot. Not sure what could be done about this as I guess that it got a lot of sun during the day. Opened the windows as much as could (but this wasn't much). Closing the curtains before we got there may have helped.

Convenient hotel with easy parking. Definitely value for money. Property is very dated, needing some maintenance

Hotel was nice staff were helpful

Right over looking pier and beach excellent location

Perfect 👍 Well 👍✅ very good 💯😊 Nothing

Good basic accommodation Location great! Dated and needs a refurb.

Loved it Loved the entertainment that was put on, there was singers and staff couldn't do enough for us it was really nice ☺️ Loved the place to be fair staff where lovely and. It was great value for money

Enjoyed our stay in this hotel. Excellent location. Staff were very friendly, helpful and professional. Hotel is in need of redecorating , however workmen were in the hotel and it appears that this is now being undertaken.

very nice and staff was polite and helpful it was next to the beach

Staff were friendly and the food was good; it's an ongoing operation to keep the hotel up to standard, but they are all doing their best.,