The Burlington Hotel

4.1/5 based on 7291 reviews
Latest Reviews
Excellent weekend break Good location with car park
Friendly Helpful Staff
Clean comfortable rooms
Will be booking again for next year with a front facing room 410 is good
Nothing
booking.com
Source: booking.com
Pleasant but hotel needs some TLC Very clean, comfortable bed, nice reception area and evening entertainment, perfect location. Hotel could be lovely but is a bit shabby and in need of TLC, £25 late check out fee was a but excessive.
booking.com
Source: booking.com
Excellent sea front location, a good sized twin room and bath with easy to use shower. Close to pier, shops and restaurants. They stored our bicycles in a locked ground floor room.
booking.com
Source: booking.com
Great location Car park around the back of the hotel friendly staff good breakfast options for £12.00 per person great location The bar closes at 11.00pm
booking.com
Source: booking.com
Holiday Very close to beach and facilities. Easy to access transport to explore surroundings areas. Was clean if dated. Décor was in need of a spruce up but nothing major.
booking.com
Source: booking.com
Lovely hotel in a great location, just needs a little TLC The view from our room was excellent as it overlooked the beach and sea. The room was large and well placed. Bed was very comfortable.

Staff were pleasant and very attentive, despite it being very busy.
The hotel looked a tired and in need of a little TLC. Whilst the room we had looked like to had been redecorated, the shower was unpleasant with mould in the corners.

Carpets in the corridor looked old and in need of replacement. Walls were quite thin.
booking.com
Source: booking.com
Very charming left feeling very relaxed and recharged The location was brilliant across the road from the sea front,went to sleep on a really comfy bed with the windows open listening to the sea.The breakfast was lovely catered for everybody. The staff were very helpful and friendly 🙂 The lift broke down a couple of times that couldn't be help as it was in constant use but was fixed very quickly
booking.com
Source: booking.com
A relaxing stay The rooms need to be updated and maybe try replacing the lifts Clean and friendly staff
booking.com
Source: booking.com
All in all a pleasant stay in an old hotel Nice breakfast and excellent location The buildings at the seaside in Eastbourne are all really old. The rooms are really nice, but the building needs restoration and I'm afraid that's going to be too expensive so they'll never do it. Most staff were very friendly, but one girl at reception really wasn't. We asked a question about their parking system while it was check out time for other guests and she obviously didn't like we even dared...
booking.com
Source: booking.com
Hotel overdue major renovation.
expedia.co.uk
Source: expedia.co.uk
It was ok. Thanks Friendly staff Strong smell in the bathroom of either paint or some cleaning products that would not go away.
booking.com
Source: booking.com
Wanted to stay longer must go again Location fantastic sea view room Lift kept breaking down
booking.com
Source: booking.com
Dated and basic but well priced, very friendly and helpful staff, excellent WiFi, clean and tidy.
google.com
Source: google.com
Perfect location The man on reception was very professional, helpful & friendly
booking.com
Source: booking.com
Loved the staff, hotel was nice and great location. We have booked a longer stay for next year. It was close to everything great location
Lovely staff who helped as much as they could.
Entertainment of an evening
Lovely areas to sit in the hotel to relax
Rooms could have been a little better.
Very loud noises with doors banging
booking.com
Source: booking.com
Had a lovely time Friendly staff Restricted window openings
booking.com
Source: booking.com
The best thing about this hotel is the location. Rooms are quite modern and sufficient for a short stay. The service good and the receptionist very friendly. The choice of breakfast not great though, unless you want full english and not much apart from that. Also, the hotel needs a proper refurbishment, it has the dirtiest carpets on the staircase I have ever seen and this includes hotels in Africa. Doors in the corridors and the toilet have disgusting dirty patches where people touch it. No sanitizers in the toilets. I would recommend it for 1-2 nights stay, not longer.
google.com
Source: google.com
Fabulous Location was absolutely fantastic the views were absolutely amazing room was spacious
booking.com
Source: booking.com
Friendly staff.Nice breakfast.Seafront location.
Lovely atmosphere around hotel.
Hotel is well organized.
Bed was too hard for my partner.
Hotel needs some TLC.
booking.com
Source: booking.com
Lovely on seafront view nice staff Bit shabby where it's old could do with a tidy up
booking.com
Source: booking.com
A mixed Airbourne stay Staff were exceptional
Great seaview room overlooking pier
Twin beds 1st night in superior seaview were ok but had only 1 pillow each provided and on asking for more as Ive just had heart surgery were told theyd run out !!
we had to move to seaview twin standard for next 3 nights and although good size room with bigger tv ! the beds were dreadful as they wobbled and creaked with every movement, maybe due to the uneven creaky old floors ?? And the windows are in a dreadful state of repair with plants growing on the ironwork outside and filthy dirty external glazing , yes there are many birds outside but it really was poor

Breakfast was ok for husband but not for me as I like croissants etc and these were not available on 2 mornings yes theyd run out like the pillows !! So I went to the bakery around the corner !! Decaff coffee available thank goodness
The young man on duty was a fabulous personality and a star of the breakfast room sorry forgot name sorry

Reception staff also excellent and helpful

2nd lift that fits 4 with manual doors is a JOKE
we mostly used the smaller stairs by reception for the exercise in busy times

Bar areas good, we won the quiz one night and the regulars didnt like that lol
Entertainer singer was very good

Price pretty good considering it was for Airbourne unlike many other establishments with their overpricing for such events

Overall we appreciate the building was in its heyday in 1851 and would cost a fortune to do up the exteriors but maybe just clean those windows lol

Thanks to all staff we met and all the housekeeping we never saw but appreciated their work
booking.com
Source: booking.com
Great views and location Great views of the seafront and pier. Close to the main shopping area and many restaurants. Staff were friendly and very helpful, including a room change at short notice and resolving any minor issues we had e.g. noisy fan Hotel is a bit run down with very old fashioned decor in the dining room and communal areas of the hotel. Lifts are very small, so can’t hold a mobility scooter and even a wheelchair would be a struggle to fit. Disabled access is via a side entrance at the back of the dining room. The door has a bell that did not work, so I had to go inside and let my wife in with her scooter.
booking.com
Source: booking.com
Not great Breakfast good. Hotel was clean. Good view from the bar. The lifts were poor. Dinner in restaurant ending at 7.30 about strange. Paid for up grade room which overlooked the fire escape and bins.
Reception not very helpful regarding parking.
Should have been notify about parking being suspended along the whole road in front of the hotel,then not helpful about where we could park.
All he kept saying was the car park was full. No other information given.
booking.com
Source: booking.com
Very enjoyable , staff helpful . Needs some tlc Good location perfect for air show Noise from bar on promenade
booking.com
Source: booking.com
Airborne Lovely and friendly staff The lifts
booking.com
Source: booking.com
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