Burlington Hotel

4.1/5 based on 2632 reviews
Latest Reviews
The husband and I had decided to try somewhere different in England for our holiday and thought we would try out Eastbourne for a few nights. Our abode for the 4 nights here was the Burlington Hotel. It is located on the sea front and getting into town is very accessable. It is about 10-15 minutes walk from the train station and is ideally located. The room was comfortable and warm and we enjoyed our breakfast each morning. Staff were polite and made us feel very welcome. We will certainly be staying here again when down in Eastbourne.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Though the room was clean and the bed was comfortable enough to sleep in. The front outside of the hotel and the inside of the hotel did not look the same as the pictures. Which I've also noticed someone said the same below. We had a double or superior sea view room. The decor and furniture look so outdated, even by the reception area. The walls and its paint look old and dry. The lift is so scary and old. Even the use of fans and plug heaters is so outdated although not the worst. The bathroom floor looks like council flat floors. The whole hotel looks in need need of TLC. Its just not what I was expecting from what I saw in the pics. I can tell many of the area hotels have an outdated look. However, You can have still have a hotel with a traditional look with updates hotel facilities and better condition walls. On the other hand staff were friendly. And the location was great, close to everything, which made up for where the hotel was lacking.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Honestly couldn’t fault the hotel, well positioned, rooms clean, good breakfast and superb sea view. Yes it’s dated but for us it was a great nights sleep and base for our days in Eastbourne
tripadvisor.co.uk
Source: tripadvisor.co.uk
This was a lovely hotel nice and quite room needs a bit updating but it was still lovely food was good in the evenings and a good side portion staff fess very friendly because my room lock broke so they had to find me a another room on my last night so they upgraded me to a lovely sea view room which is huge and really nice would I go there again most definitely the only reason I didn’t give it a 5 star as no entertainment in the evening
tripadvisor.co.uk
Source: tripadvisor.co.uk
We spent two nights in this hotel.
The room was spacious and the views of the sea and the pier were amazing.
The staff was very friendly.
The breakfast was excellent.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We’ve had a four night stay with Caledonian coach trips. The staff were lovely especially Sam the bar manager and her assistants. The food was good a lot of choices at evening meal, but not at breakfast only scrambled eggs no fried or poached. The evening entertainment was disappointing only on for two nights and no bingo. But if you only want a quiet couple of days it’s a nice hotel.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Rooms spacious if not a little creaky
Food and drink nice. pleasant staff
Close to pier .
google.com
Source: google.com
We really enjoyed our stay here, room was clean with good facilities. Staff were extremely friendly and helpful making us feel at home straight away.
The location is perfect for the beach and pier also gets excellent sunrises if you're up early enough.
Breakfast selection was excellent and the evening menu was very varied each time.
A very traditional hotel that I would definitely stay at again.
google.com
Source: google.com
Nice place to stay. Entertainment some evenings is pretty good. Drink prices not a rip off. Good choice breakfast. Room servicing needs to improve a bit.
google.com
Source: google.com
Nice hotel ..on the sea front .
Food was tasty and delicious.. Staff were helpful and friendly..sort staff in restaurant but reception staff helped as we were going theatre and we would have been late if not stood in!
Car park but £6 a day !
And not secure as car window was broken after 4 days stay .
google.com
Source: google.com
Good sized room with all you need staff are welcoming and friendly will be back
google.com
Source: google.com
Initially (Thurs-Mon) good value but needed to extend my stay (Mon-Wed) and price doubled so I left.
PROS -
1)Very helpful and patient staff.
2) Size of single rm no.350 and bathrm.
3) Large desk
4)Car pk.They discussed on arrival -Get space THEN pay hotel £6 3pm-3pm.
5)Good wifi . kettle, beverages, iron , freeview tv
6)Seafront town ctre location , opp pier , 2mins walk to shops , 10mins walk to train. 20mins walk to Sovereign Pool/gym. 20mins walk / less than 5mins drive (free parking) UP to start of cliffs that lead to Beachy Head and Belle Tout.
CONS -
1) Bldg, esp public carpets VERY faded.
2) Maybe avoid west end of htl -July 2025 loud music from band on newly pedestrianised main st at west edge of htl. 3) Cost £45 Th,Fr,S,S (but then £87 for M,Tu so moved.)
DON'T KNOW - Nice sea facing restaraunt and bar , where breakfast served. Never used any of these facilities.
tripadvisor.co.uk
Source: tripadvisor.co.uk
جيد جداً
google.com
Source: google.com
A great location right on the front opposite the pier, the staff are very helpful, the food was nice,help yourself breakfast and a set dinner menu or a different menu for a extra price, the hotel is very dated and could do with a lot of work around the place but if you want to stay for a couple of days it's perfect...
google.com
Source: google.com
My partner and I have just returned home from a weekend at The Burlington Hotel. At first glance on arrival yes, the facade is a bit shabby with peeling paint etc. However the lobby and bar are nice. All the staff on reception and at the bars were very friendly and efficient. The lifts are ancient but who cares? You don't go away to inspect the lifts! Our room (a superior double with sea view) was roomy. A large double bed (king size) with crisp white linen and good towels. Bed was comfortable and the room was clean. Tea, coffee, water and hot chocolate provided. Great view. Again yes, the window frames are shabby but with it being such a huge building the cost of upgrading these would cost tens of thousands alone. We ate out so I can't comment on the breakfast. The price of the rooms are excellent and we were more than happy with our stay. Great location, clean room and communal areas, great staff. A bit of flaking paint never hurt anyone. If you want ultra modern with upvc windows then pay more and choose an alternative!
tripadvisor.co.uk
Source: tripadvisor.co.uk
Perfect beach and pier location with lovely sea view from bedroom. Excellent breakfast choice and food quality. Will be back...
google.com
Source: google.com
Hotel has seen better days though room was comfortable and clean.
Friendly staff and good location
google.com
Source: google.com
From arrival everything was straight toward reception staff very friendly, first come first served parking at the rear for £6 a day.
The room was a little tired looking in places, the carpet wasnt too clean hairgrip on.floor dust in corners and someones vitamin tablets on the bedside table all things we dealt with ourselves but should have been cleaned prior. The bed was comfortable and very clean with clean towels.
The upkeep on a place this size and age must have its challenges and think some understanding on reviews due to this wouldn't hurt. Though this doesn't make up for unclean areas in bedrooms.
The view was amazing great sunrises and appreciated the room fan in a heatwave.
Breakfast was buffet style ond continental or cooked so choices for everyone. Room dated bur tables and crockery were clean. Very organised and restaurant staff attentive and chatty.
Bar staff great banter amongst staff and the public really nice ladies. The evening entertainment lady singer was brilliant and sung a variety of tunes spanning different eras to suit different ages of folk.cleaners friendly too.
Well situated for the pier, the shops, open top bus tour, the beach, band stand music events.
Would we return ... yes (hopefully to a cleaner room as that was disappointing on a much needed break and 1st visit) but to have a whole team of staff chatty and.friendly is an asset to the place they made everyone feel welcome and nothing too much trouble so that and a clean bed would make us return again one day.
tripadvisor.co.uk
Source: tripadvisor.co.uk
The staff are so friendly and treat each person with respect and as individuals giving the personal touch to everyone, the food was really good, the breakfast had plenty of choice, and evening meals were amazing with right amount of choice enabling fast and great food, the rooms are a bit dated and could do with a refresh, although i found the bed a bit hard for my liking it didn't stop me from sleeping, no usb ports or plug points beside the bed, the staff are the real stars of the Hotel and a real credit to the Hotel, i look forward to using the Hotel again soon
tripadvisor.co.uk
Source: tripadvisor.co.uk
Rooms need refurbishment
google.com
Source: google.com
When you walk into the hotel you 8magine it’s going to be a lovely stay. Unfortunately that is not the case. The hotel needs a thorough overhaul. We found the decor needed refurbishing. The lifts were antiquated. The staff
are very friendly, nothing is too much for them. Breakfast was a big disappointment. No fried eggs and the scrambled, because left under a light it was like rubber. I believe the orange juice was concentrated. If you did not have dinner on your stay you could use the restaurant. For a 3 course it was £22.00 which I found a bit steep for the choices. Typical choices: 2 quarter size breadcrumbed Camberbet with cranberry jam. (Teaspoon size) fish and chips(not sure what fish) chips tasted baked. Cherry pie. The pastry was awful and skimped on custard. Rooms are big but need decorating and so do the bathrooms. Beds are hard. No air conditioning just a fan. They do have entertainment and it sounded good. A lot of tribute bands. Don’t think will be going back. This hotel is no relation to the Burlington in Worthing.
tripadvisor.co.uk
Source: tripadvisor.co.uk
The hotel was in need of tlc. The rooms were respectable although fairly basic. Food was great and breakfast had good selection so it was worth the money just for that. Parking was extra in car park to rear but that was helpful because the hotel is overlooking the seafront and pier.
All in all you get what you pay for and it's not the Ritz!
google.com
Source: google.com
This is a luxury hotel. Well relaxing, good stuff.
Great location.
Well worth the money
google.com
Source: google.com
Made to feel very welcome, friendly staff,amazing view very spacious room good value for money.
google.com
Source: google.com
Great holiday! Nice hotel with modern updated rooms! Parking and disabled access a bit of a problem but didn't disrupt our time there. Would stay again!
google.com
Source: google.com
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