All round a good experience . I’d stay again Lovely size room, clean and comfortable Room was too hot

Great location Price and location

A Gem Of a Hotel It's a lovely hotel in a great location with very attentive staff. Room had mould in the bathroom, probably due to no extractor fan.

Had a lovely weekend, excellent location Breakfast was excellent

Great sea front location with view of the pier.
Good selection of breakfast.
Friendly welcoming staff
Staff on reception very friendly and helpful.

I would recommend Excellent Nothing

Great location, good selection at breakfast

Bit more entertainment

No towel rail by basin. Shower doors don't shut properly.
Staff excellent and friendly.

Brilliant value for money, brilliant staff, brilliant location. Been several times with my son now. Comfortable, great location and lovely staff as always .

Good value for money, great staff but needs some attention. The man at reception was really friendly and helpful. The bar was nice, we sat at a table with a sea view. The room itself was big. The TV was tiny, can't watch it from the bed. The bathroom needs updating. The tap was dripping constantly which kept me awake for a while (so annoying) and the floor boards in the room upstairs were incredibly creaky!! Paid for late checkout yet still room service knocked on the door early!!

It was conveniently located Dated and tired. The breakfast was very disappointing they ran out of food and plates and there was a long wait for them to be replenished

Perfect location, value for money

value for money overall deal nothing

We had a really lovely stay at the hotel and would definitely stay again Really lovely, clean and welcoming.

Lovely room and excellent price

The building itself is lovely. Unfortunately, it does need a good lick of paint & the rooms need updating. Our bathroom was so outdated, the basin was a different colour to the bath & toilet, think is was there from when the hotel was built, as never seen a style like it, a bit artdeco ish.
The downstairs was beautifully decorated with Christmas decorations. Breakfast was good & the staff was so friendly and accommodating. It must have been an amazing hotel in its day. The location is excellent, just opposite the pier, & a short walk to the town centre, there is also a small carpark for £6 a day. It is also very pet friendly, so next time we will be bringing our two dogs. The good well out ways the negatives.

I loved it, massive hotel old style but cozy and comfy. Very clean needs a little tlc to building but I think weather and finances would make it hard. I would defo stay again and bring children. The beach is amazing and everything in walking distance, cafes pubs and shops and shopping centre.

It was ok

proper old school seaside grand hotel , that makes the great british seaside break still a great seaside break ,excellent customer service , friendly helpful staff , i will be returning 10/10 for me .

Exceptionally friendly and helpful staff

Cheap night great breakfast It was nice having a sea view. Breakfast was good The room wasn’t cleaned properly. Cob webs in every corner of the room with a couple of spiders

Enjoyed the weekend with my family good price Location is perfect for town and beach quite Location

Couldn't ask for a better location in Eastbourne, limited car parking is available at £6.00 a night. This place really is a mixed bag, it's an old seafront hotel that whilst tired in a number of areas is clearly having huge amounts of money being spent on it through refurbishment.

In my room all of the furniture appeared brand new whilst in contrast the bathroom was something from the 70s. The mattress was rather soft but the sheets were good quality and seemed brand new. The view was as good as it gets, (in Eastbourne) and the room itself was well heated to the point where I had to open the window.

The corridors all seemed recently decorated but one or two of the stairwells haven't yet been redecorated. The lifts were something I can imagine appearing in a Harry Potter film but easier than the stairs.

The public areas were numerous and spacious with new furniture throughout, the viewing areas onto the seafront were a great place to sit with an evening beer or two. Some areas towards the rear of the hotel were tired.

The staff were smartly dressed and friendly and the drinks well priced, didn't try the food as had already made plans to eat elsewhere.

There was clearly refurb work going on although I didn't hear any noise from it I could see new carpets being taken in, what looked like windows being replaced at the back etc.

All of this said, the price I paid for the room was low and with that comes lower expectations but I left happy as although there's a lot of work needed to bring the hotel up to standard it's clearly well underway.

I shall be cheesed off though if I get the same copy/paste reply to my review from 'The Burlington Hotel Management Team' as several other reviewers have received recently. People are taking time out to pass on feedback, good and bad, the least they could do is put some effort into their replies...

Entertainment