The Burlington Hotel
Latest Reviews
This is the second time we have stayed and we will definitely stay again
The staff are very nice and friendly very helpful nothing is too much trouble
The room are looking tired and cleanliness is not up to standard
Source: booking.com
Everything, excellent service, lovely staff! Xx
Nothing to dislike
Source: booking.com
Receptionist was very helpful
Source: expedia.co.uk
Bed is comfortable, it’s affordable and has an elevator which is a bonus for me
Source: expedia.co.uk
Ideal for purpose and worth the money, staff going the extra mile was a bonus
The check with James was great, really professional and welcoming. Jasmine on the bar was excellent, the lady who took over after she had finished was also excellent.
Nothing as it was superb value for money.
Source: booking.com
Needs updating
Source: expedia.co.uk
nice view, noisy room as the walls appear to be thin. I could hear the people above me galavanting about. Still, the staff were courteous and efficient. Bed rather short for a 6 foot person.
Source: expedia.co.uk
Hesitant now about booking superior room again due to the mattress disappointment. We enjoyed our stay very much but mea
We are familiar with the hotel, we have stayed three times now. This time we were fortunate enough to have a sea view room which was perfect, watching the sunrise was magical.
We did not like the evening meal, it looked & tasted cheap, we opted not to dine on our second night as once was enough, however breakfast was faultless & exceptional.
We were also disappointed with the bed, for a ‘superior’ room the bed consisted of 2 mattresses on a double bed, our usual sleeping position altered due to the hard middle of the bed!!
We were also disappointed with the bed, for a ‘superior’ room the bed consisted of 2 mattresses on a double bed, our usual sleeping position altered due to the hard middle of the bed!!
Source: booking.com
It was nice and relaxing
I had no breakfast but the staff was nice softie was very helpful
Cleaness
Source: booking.com
Location
Bathroom was narrow and no handles in the bath or on the walls to help steady yourself. Could see the spotlight through the closed curtains most of the night .
Source: booking.com
As usual the room was very nice but a couple of minor issues/suggestions.
Instructions for the coffee machine would be good.
Some hooks in the bathroom for wet towels would be brilliant
Instructions for the coffee machine would be good.
Some hooks in the bathroom for wet towels would be brilliant
Source: expedia.co.uk
Old style hotel full of character ,lovely breakfast excellent position for shopping and entertainment
Source: expedia.co.uk
It does have parking at the rear of the property that was £6 overnight until 3pm the next day. We went to the Congress Theatre which was a short 13 minute walk.
Great location, just opposite the pier.
Great location, just opposite the pier.
Source: expedia.co.uk
Great hotel, room was a very good size and very comfortable amenities were also great with tea and coffee facilities including a coffee machine
Source: expedia.co.uk
Met all of my requirements
Perfect location for my visit
Source: booking.com
Great location and wonderful view of the sea and pier. Friendly staff and very helpful.
Breakfast was pretty good for lovers of full english but the sausages, as usual, were the cheapest you can get. View from the dining room was wonderful looking out over the sea and Eastbourne pier. I was given a single room on the first night and it was freezing and pretty cold so i complained and was immediately given a free upgrade to a much larger room with much more comfort.
Creaking floors and slamming doors and a drunk neighbour at 0130 but that soon stopped :) ! lift was broken and the 2nd was tiny but the large lift was repaired after a few days. Nothing to get upset about
Source: booking.com
Perfectly good for a one night stay when passing through. Parking easy and access to food and drink excellent.Would definately use again excellent vfm
Source: expedia.co.uk
A pleasant one night solo stay
Excellent and friendly customer service from all members of staff at reception and at breakfast. Spacious and clean room with good views from the fourth floor. The bed was very comfortable and the extra radiator was very much appreciated.
The peeling paintwork in the room needs some attention. A coffee machine with options such as cappuccino/latte/mocha would have been a nice addition to breakfast.
Source: booking.com
Location
Service
Menu Mould in bathroom, no heating in bathroom
Service
Menu Mould in bathroom, no heating in bathroom
Source: booking.com
Excellent and friendly customer service from all members of staff at reception and at breakfast. Spacious and clean room with good views from the fourth floor. The bed was very comfortable and the extra radiator was very much appreciated. The peeling paintwork in the room needs some attention. A coffee machine with options such as cappuccino/latte/mocha would have been a nice addition to breakfast. I would have no hesitation in returning to this hotel.
Source: tripadvisor.co.uk
Good value rooms on the sea front. Excellent staff
Source: expedia.co.uk
A very nice and enjoyable stay!!!
Beautiful location and very accommodating staff
Nothing really but hard to keep my room warm enough
Source: booking.com
as expected
Excellent breakfast, good staff
Just a bit shabby but clean
Source: booking.com
The sea view was wonderful. It also included a view of that wonderful English stalwart, The Pier. In this particular case, it was of course the Eastbourne Pier. And the sunsets were truly breathtaking. The hotel is redolent of the days of Queen Victoria. And, like any grand old lady, it is showing it's age, here and there. But in the most charming manner.
In the particular room I stayed in, the towel rail was not on and there was no obvious way of turning it on. And it was on what was reported as one of the coldest nights here in the UK in 15years! So whilst i was able to plug in the two heaters in the bedroom as soon as you went into the bathroom it was Freezing. I reported this to the regular receptionist, and she kindly asked maintenance to come up and fix it. But for the next 2 days of my stay, the maintenance man remained a mystery. The bathroom remained an ice box. The staff in the restaurant, Natalie and Marcus.are always very nice and helpful. Which makes dining there pleasant. Also the food is consistently good and tasty.
Source: booking.com
Satisfactory
everything was as expected
The lift
Source: booking.com
