It was ok

proper old school seaside grand hotel , that makes the great british seaside break still a great seaside break ,excellent customer service , friendly helpful staff , i will be returning 10/10 for me .

Exceptionally friendly and helpful staff

Cheap night great breakfast It was nice having a sea view. Breakfast was good The room wasn’t cleaned properly. Cob webs in every corner of the room with a couple of spiders

Enjoyed the weekend with my family good price Location is perfect for town and beach quite Location

Couldn't ask for a better location in Eastbourne, limited car parking is available at £6.00 a night. This place really is a mixed bag, it's an old seafront hotel that whilst tired in a number of areas is clearly having huge amounts of money being spent on it through refurbishment.

In my room all of the furniture appeared brand new whilst in contrast the bathroom was something from the 70s. The mattress was rather soft but the sheets were good quality and seemed brand new. The view was as good as it gets, (in Eastbourne) and the room itself was well heated to the point where I had to open the window.

The corridors all seemed recently decorated but one or two of the stairwells haven't yet been redecorated. The lifts were something I can imagine appearing in a Harry Potter film but easier than the stairs.

The public areas were numerous and spacious with new furniture throughout, the viewing areas onto the seafront were a great place to sit with an evening beer or two. Some areas towards the rear of the hotel were tired.

The staff were smartly dressed and friendly and the drinks well priced, didn't try the food as had already made plans to eat elsewhere.

There was clearly refurb work going on although I didn't hear any noise from it I could see new carpets being taken in, what looked like windows being replaced at the back etc.

All of this said, the price I paid for the room was low and with that comes lower expectations but I left happy as although there's a lot of work needed to bring the hotel up to standard it's clearly well underway.

I shall be cheesed off though if I get the same copy/paste reply to my review from 'The Burlington Hotel Management Team' as several other reviewers have received recently. People are taking time out to pass on feedback, good and bad, the least they could do is put some effort into their replies...

Entertainment

Fabulous Beach Front Hotel. Excellent location, polite staff, helpful and friendly , good food. I would recommend a room with a sea view.
Would recommend! Decor in bedrooms a little tired, but very comfortable,

Clean Friendly New carpets please yes fine value 4money

The location was excellent for us. The staff were helpful when we needed help. There was no atmosphere in the dining room in the evening, some piped music would have been nice. The floorboards in the room, all creaked. We had to buy extra pillows as I needed 2 to sleep properly and using the 2 in the hotel just wasn't possible as they were too hard, needed a softer one.

Amazing staff The staff were amazing. As soon as I complained to the receptionist about my night in room I was immediately given a beautiful room nearer to lifts etc. So they componsated me to an upgrade. Can't thank all staff enough. The room I was booked into had very very dirty widow. Pigeon poo everywhere even on inside cill. Dirty windows and most depressing view. Bad smell from a kitchen coming through to room.

Really enjoyed our stay at the Burlington again , Sarah always goes the extra mile to make our stay extra special, along with all the other staff , from the bar staff , cleaners Nothing

4 Star Stay!! the room was very spacious. the bathroom was ideal size and very clean.
also liked the "regal" feel of the building. the floor in the room did creak alot and even when in bed, I did hear creaking of the floors coming from above on occasion.

Enjoyable Room and view very good.
Breakfast was good

Needs a spring clean Friendly staff
Good location
Reasonable price Stained dirty carpets. Dirty shower
The whole place needs a good clean

Splendid Location

Excellent stay had everything we needed The food was excellent ans so was the service we had a sea view it was Great coming again and making sure we get a sea view and very happy with the hotels parking
May

Great location, to town centre and pier. Our room is located on the


4th floor and it's a long walk from the lift.

Faulty Towers experience... The friendly staff, Nigel the night porter, Sarah and Niki on reception are all fabulous along with the bar staff. The location is terrific with Starling murmurations on display from inside of the veranda both dusk and dawn. The Vegan pizza is terrific value and hits the spot, as usual the Gannet ate most of it before remembering to take a photo. All in all the perfect Faulty Towers! Nothing not to like here...

Pier view superb hotel. The friendly staff, Nigel the night porter, Sarah and Niki on reception are all fabulous along with the bar staff. The location is terrific with Starling murmurations on display from inside of the veranda both dusk and dawn. The Vegan pizza is terrific value and hits the spot, as usual the Gannet ate most of it before remembering to take a photo. All in all the perfect Faulty Towers! Nothing not to like here...

Top Hotel Experience The friendly staff, Nigel the night porter, Sarah and Niki on reception are all fabulous along with the bar staff. The location is terrific with Starling murmurations on display from inside of the miranda both dusk and dawn. The Vegan pizza is terrific value and hits the spot. All in all the perfect Faulty Towers! Nothing not to like here...

Starlings at the terrific pier! The friendly staff, Nigel the night porter, Sarah and Niki on reception are all fabulous along with the bar staff. The location is terrific with Starling murmurations on display from inside of the miranda both dusk and dawn. The Vegan pizza is terrific value and hits the spot. All in all the perfect Faulty Towers! Nothing not to like here...

Better than Faulty Towers The friendly staff, Nigel the night porter, Sarah and Niki on reception are all fabulous along with the bar staff. The location is terrific with Starling murmurations on display from inside of the miranda both dusk and dawn. The Vegan pizza is terrific value and hits the spot. All in all the perfect Faulty Towers! Nothing not to like here...

Good location - a bit dated. Reasonably priced and comfortable enough. The hotel is INCREDIBLY hot. I turned the radiators off in our room but it was still very uncomfortably hot.

2nd visit to The Burlington close to Town. practical,and good breakfast beds clean,fair price Much too hot in the rooms. can't turn radiators off. very noisy. needs an upgrade, getting very tired.