The Burlington Hotel
Latest Reviews
Location
Service
Menu Mould in bathroom, no heating in bathroom
Service
Menu Mould in bathroom, no heating in bathroom
Source: booking.com
Excellent and friendly customer service from all members of staff at reception and at breakfast. Spacious and clean room with good views from the fourth floor. The bed was very comfortable and the extra radiator was very much appreciated. The peeling paintwork in the room needs some attention. A coffee machine with options such as cappuccino/latte/mocha would have been a nice addition to breakfast. I would have no hesitation in returning to this hotel.
Source: tripadvisor.co.uk
Good value rooms on the sea front. Excellent staff
Source: expedia.co.uk
A very nice and enjoyable stay!!!
Beautiful location and very accommodating staff
Nothing really but hard to keep my room warm enough
Source: booking.com
as expected
Excellent breakfast, good staff
Just a bit shabby but clean
Source: booking.com
The sea view was wonderful. It also included a view of that wonderful English stalwart, The Pier. In this particular case, it was of course the Eastbourne Pier. And the sunsets were truly breathtaking. The hotel is redolent of the days of Queen Victoria. And, like any grand old lady, it is showing it's age, here and there. But in the most charming manner.
In the particular room I stayed in, the towel rail was not on and there was no obvious way of turning it on. And it was on what was reported as one of the coldest nights here in the UK in 15years! So whilst i was able to plug in the two heaters in the bedroom as soon as you went into the bathroom it was Freezing. I reported this to the regular receptionist, and she kindly asked maintenance to come up and fix it. But for the next 2 days of my stay, the maintenance man remained a mystery. The bathroom remained an ice box. The staff in the restaurant, Natalie and Marcus.are always very nice and helpful. Which makes dining there pleasant. Also the food is consistently good and tasty.
Source: booking.com
Satisfactory
everything was as expected
The lift
Source: booking.com
Close walk to the seaside. Easy walk to town centre.
The bathroom had mould around the bath.
The TV was small for the size of the room.
The TV was small for the size of the room.
Source: booking.com
Close to the town and has everything you need in a short distance
Source: booking.com
Not too bad I guess
I got upgraded
Not enough towels only had one large and three hand towels the ole 4 nights the bath was real hi up so was difficult to step in and out the bath tub the one lift was out so had to keep using the small one was very harkward with the cases needs more power switch
Source: booking.com
I simply required a bed and a shower to stay in overnight. This was the cheapest room on offer at £24 and to be fair, it delivered.
The Burlington I imagine was beautiful in its day, but is now looking very tired in need of some TLC.
Located opposite The Pier gave a lovely setting.
The room was clean and tidy. Fresh towels laid out and tea and coffee was provided. The Staff were friendly and the room was warm.
A bargain overall. Would definitely stay again for that price.
The Burlington I imagine was beautiful in its day, but is now looking very tired in need of some TLC.
Located opposite The Pier gave a lovely setting.
The room was clean and tidy. Fresh towels laid out and tea and coffee was provided. The Staff were friendly and the room was warm.
A bargain overall. Would definitely stay again for that price.
Source: expedia.co.uk
Lovely view from room looking at the sea and pier in
Didn’t book breakfast . Has wasn’t sure if we would need it . But on last day . We did
Charged £24 for two breakfasts which thought was rather expensive .
Didn’t book breakfast . Has wasn’t sure if we would need it . But on last day . We did
Charged £24 for two breakfasts which thought was rather expensive .
Source: expedia.co.uk
i wil be bk
although a bit outdated the art nouveau style makes this hotel a state-of-the-art in the architecture domain All is genuine which gives more luster .
all good. no complain
Source: booking.com
Nice
Lovely stay as usual but 1 lift out of order was not good
Source: booking.com
Location was great. Staff were friendly and helpful. Breakfast was very nice with a good selection of things to eat. Room was acceptable and the bed was very comfortable. Sea view was lovely 😍
The tiny lift so I used the stairs. The room was a bit too warm for my liking. The curtains were not the best fitting. Only 1 toilet roll.
Source: booking.com
Lovely stay in a great location. Comfy room
Room was modern and very spacious. Comfy bed and very clean.
View from the room and window was rotten. Hotel is a little dated
Source: booking.com
Great value for money comfortable and clean.
It was very cheap to stay and the room was clean and great for what we wanted.
There was an awful noise every 30 seconds from plumbing we imagine however at 2am staff moved us to the other end of the hotel. Where there was no noise and the room was lovely.
Source: booking.com
The building is listed and although the inside has been decorated the outside and window area hasn't. Not a pleasant sight out of the windows. Birds land on the window sills often. The windows are old style sash ones and cannot be opened. Curtains were too small to keep out the light.
Dining room cold and evening meal looked as thought it had been brought in, not cooked in house.
Dining room cold and evening meal looked as thought it had been brought in, not cooked in house.
Source: expedia.co.uk
Amazing experience, the staff are exceptionally professional and go out of the way to make guests feel at home
Source: expedia.co.uk
Would not recommend standard accommodation. Damp ceiling in the bathroom horrendous noise when putting on the light. Rep
Location.
Know where to get coffee or tea during the day until 3.pm.
Good areas to sit but unless the restaurant is open you can’t get tea or coffee until 3.pm when the bar opens.
Good areas to sit but unless the restaurant is open you can’t get tea or coffee until 3.pm when the bar opens.
Source: booking.com
A lovely hotel, great location and value.
Rather dated and not the cleanest, eventhough my room was lovely. Food served is of a poor quality.
Source: booking.com
If I’m honest it’s a bit of a dive from the outside, especially from the back, and so is the reception. But the room, with the sea view was lovely. Clean, good shower, quiet. Would recommend for a weekend away.
Source: expedia.co.uk
Location great, hotel a little tired but still ok. Couple of staff with customer service issues but no real drama. Worth a stay - breakfast very good
Source: expedia.co.uk
Excellent stay, very clean and comfortable, staff are super helpful, we'd definitely stay again.
Source: expedia.co.uk
Great location, beautiful views, cold room
The location was excellent and the view from the lobby excellent. The staff were very, very helpful.
The heating was insufficient. There was no heat in the room upon arrival and even after several hrs the temporary oil radiator had not warned the room. Thank god there was an old but very warm blanket in the cupboard or I would have been sleeping somewhere else.
The shower was also a little rough but for the price fair.
The shower was also a little rough but for the price fair.
Source: booking.com
