The Burlington Hotel
Latest Reviews
Quite a tired property but very clean with lovely staff
Source: expedia.co.uk
All good except lifts, very poor
All was ok except for the lift which is in a very bad state
Lift inadequate
Source: booking.com
Location and staff
Someone entered our room whilst we were out and went through our bags and clothes. Staff were very helpful, but as nothing was stolen, we did not call the police.
Source: booking.com
Lovely staff and a great location and view of the pier.
Sophie and Jess were very helpful on reception.
The evening entertainment was great.
The breakfast was really good too. Real sausages and tasty black pudding. I did message that I wanted to upgrade to half board as per the instructions on this site. On checking in I was told the meal timings. When I later enquired I was told the manager had just informed reception that the restaurant was full and no more bookings. My booking hadn’t been added to the list which was disappointing.
The evening entertainment was great.
The breakfast was really good too. Real sausages and tasty black pudding. I did message that I wanted to upgrade to half board as per the instructions on this site. On checking in I was told the meal timings. When I later enquired I was told the manager had just informed reception that the restaurant was full and no more bookings. My booking hadn’t been added to the list which was disappointing.
Source: booking.com
Perfect new year with a party vibe for my age group
No window locks
Source: booking.com
Lots off people moan about so many mundane things. We stayed here after the Christmas break and found it faultless
Everything. Warm, comfortable and lovely meals. Great value for money and staff so polite and very helpful. Definitely worth staying here
Source: booking.com
A break
Location
Nothing
Source: booking.com
Enjoyable short stay in Eastbourne, hotel location was perfect
Fantastic view from room with 3 windows looking out on the sea and pier. Bathroom also had a sea view!
Bed was comfortable A king size bed would be better in a room of this size.
Bed was comfortable A king size bed would be better in a room of this size.
Source: booking.com
We will be returning!
Fantastic location; comfortable, warm room; friendly, helpful staff; good choice at breakfast and great nightly entertainment.
Would have appreciated proper coffee instead of Nescafe at breakfast.
Source: booking.com
Reasonable for the price and definitely an experience, but would not recommend or rebook the Burlington.
The staff were helpful and friendly, the location is great, cleanliness of the room and main areas was satisfactory. The bed was comfortable and the tea/coffee tray well stocked.
The entertainment was very good, although once several coaches arrived there was a lack of seating. The whole hotel requires an overhaul, from the lift which had broken down leaving just one very small lift for what was mainly an aged clientele. The lack of ongoing maintenance results in mould growth in grout and under mastic, something which is beyond the cleaner's daily excellent work.
The bar was not open until 5 pm meaning even a snack or coffee was not available on a day the weather was inclement which resulted in having to leave the hotel to find refreshments.
The food was adequate, but would have taken very little to lift it to excellent, more school dinners than restaurant quality.
We had been recommended the Burlington by many friends who had stayed there in the past, it seems the hotel has not been maintained to that our friends experienced.
The entertainment was very good, although once several coaches arrived there was a lack of seating. The whole hotel requires an overhaul, from the lift which had broken down leaving just one very small lift for what was mainly an aged clientele. The lack of ongoing maintenance results in mould growth in grout and under mastic, something which is beyond the cleaner's daily excellent work.
The bar was not open until 5 pm meaning even a snack or coffee was not available on a day the weather was inclement which resulted in having to leave the hotel to find refreshments.
The food was adequate, but would have taken very little to lift it to excellent, more school dinners than restaurant quality.
We had been recommended the Burlington by many friends who had stayed there in the past, it seems the hotel has not been maintained to that our friends experienced.
Source: booking.com
Bargain price and all-round straight forward. Booked it for a local marathon and did the job nicely.
Source: google.com
سكنت في هذا الفندق ليومين من 18-20 يوليو 2024 ودفعت ايجار موقف السيارة 12$ ولم تعطيني الموظفة كرت اضعه على طبلون السيارة وتم تصوير سيارتي في مواقف السيارات وجتني مخالفتين ب172$ وعندما راسلت ادارة الفندق اخبروني انه خطأ الموظفة وسنحاول أن نلغي لك المخالفة وبعد محاولات لم يستطيعو الغاء المخالفتين ومكتب التأجير السيارات سحب من الفيزا قيمة المخالفتين ومازلت اطالب الفندق بإعادة المبلغ ولم يتجاوب معي
تم التعامل مع المخالفات بكل شفافية من قبل ادارة الفندق وتم الغاء المخالفات
شكراً لإدارة الفندق على المساعدة وتفهم الموضوع في الغاء المخالفتين واخص بالشكر الشخص الذي ساعدني في حلها عبر التواصل بالإيميلات.
تم التعامل مع المخالفات بكل شفافية من قبل ادارة الفندق وتم الغاء المخالفات
شكراً لإدارة الفندق على المساعدة وتفهم الموضوع في الغاء المخالفتين واخص بالشكر الشخص الذي ساعدني في حلها عبر التواصل بالإيميلات.
Source: google.com
repatstay oksoits doingitright every time.stafclose friends nowok
Source: expedia.co.uk
Nice stay at The Burlington Hotel
Nice location, nice Supervisor in the restaurant called Sandy, she was excellent and so helpful and friendly.
Nice clean comfortable rooms, always large rooms.
Lovely breakfast, always hot and a good selection of sausages, bacon, and eggs. One of the lifts was broken, so it only had one really small lift working that you could only fit two people in. There was a coach load in and so you had to wait a long time for the lift to breakfast and check out.
Our room wasn't cleaned.
One of the receptionists was very rude and wasn't bothered about our room not being cleaned, she was also eating in reception. She had a bit of a attitude.
I had already signed the form on booking.com so I didn't have to sign in only pick the keys up and she said I still had to sign her bit of paper and made a big thing of it.
Also the boy in the restaurant at breakfast was always moaning about all the other staff.
Nice clean comfortable rooms, always large rooms.
Lovely breakfast, always hot and a good selection of sausages, bacon, and eggs. One of the lifts was broken, so it only had one really small lift working that you could only fit two people in. There was a coach load in and so you had to wait a long time for the lift to breakfast and check out.
Our room wasn't cleaned.
One of the receptionists was very rude and wasn't bothered about our room not being cleaned, she was also eating in reception. She had a bit of a attitude.
I had already signed the form on booking.com so I didn't have to sign in only pick the keys up and she said I still had to sign her bit of paper and made a big thing of it.
Also the boy in the restaurant at breakfast was always moaning about all the other staff.
Source: booking.com
The location is right on the sea front and has a good size car park. The staff were amazing and the room was massive.
It's a little tired and outdated but has lots of character
Source: booking.com
Twixmas at the Burlington
Size of superior room was very good.
Staff were lovely and responsive to requests
Choice at breakfast was very good Superior room needed TLC and additional amenities to make it match its title, a sofa would fit in too
Overall needs painting, windows cleaned and new carpets
Staff were lovely and responsive to requests
Choice at breakfast was very good Superior room needed TLC and additional amenities to make it match its title, a sofa would fit in too
Overall needs painting, windows cleaned and new carpets
Source: booking.com
The diamond of Eastbourne
We absolutely loved this hotel. The staff were fantastic and helpful. The room was very big, with absolutely beautiful views to the sea. The bed was comfortable and the coffee machine was a lovely touch. We didn’t like Eastbourne but the hotel was absolutely worth going too.
Nothing! It was perfect
Source: booking.com
Fantastic hotel with excellent service & quality accommodation
Absolutely nothing to dislike we always book your hotel. Unless you're full.
Source: booking.com
Very good staff food was lovely room was very clean , hotel was very close to the high street and beach
Lift was out of use but the part is on order and will be repaired soon ,people were struggling with their luggage but no help was offered
Source: booking.com
Loved our stay
The location and views were fantastic. The staff were very friendly and helpful.
Building would benefit from a freshening up and face lift.
Source: booking.com
Staff excellent and great service, first 2 nights in single room was ok, wall paper falling off walls but room clean, was moved on 3rd night and noice was very bad,
Breakfast was good
Location good too
Breakfast was good
Location good too
Source: expedia.co.uk
Location and the view
Source: booking.com
I thoroughly enjoyed my time in the Burlington and would come again.
The breakfast was excellent and a nice view. Unfortunately the outside had building works going on but it was no big deal. As I mentioned above the staff were very helpful.
Again the outside was off-putting but on the good side the lounge was great
Source: booking.com
Good price, beautiful location, very clean.friendly staff.
Problem with parking.
Source: booking.com
Another great stay and cant fault the staff.
Source: expedia.co.uk
