When we think about customer services, we often imagine call centres and lines of staff on the phones dealing with thousands of customers. Here we learn how Therapi Tylino ensures that customer care is the most important aspect of their business.
When we are in pain or immobilised by an injury and need urgent treatment, we are more than happy to get an appointment at short notice. But are we risking a longer term cost? Roger Daniels of Therapi Tylino explains in this must read article.