After decades of experience, we’ve tried different ways of offering our services.
Specialising in logo and website design for the last ten years, we initially tried to limit how many changes we allowed to logo designs and websites — although we’ve never limited websites by the number of pages.
In a recent conversation with a friendly competitor who had seen a video we made about this topic, they asked:
“Why would modern website designers limit pages in their quotes?”
Aren’t you worried clients will add loads of pages?
No one wants to add more pages than they need — after all, they’d have to create content for each one! So there’s no real risk of a customer going overboard and adding hundreds of unnecessary pages.
Doesn’t that mean things take ages to finish? Won’t customers just keep asking for tweaks?
Our customers want their logo or website completed — they want it to promote their organisation effectively.
Not allowing unlimited changes risks leaving them with something they’re not 100% happy with. It might not represent them properly, and they could feel uneasy using what was created. That’s not only a bad outcome for them — but I don’t think I could sleep at night knowing someone paid for something that doesn’t do the job!
We don’t restrict access to websites — our customers get full admin access.
We advise against adding extra plugins or changing themes without consulting us, and if multiple people manage the site, we may limit access for safety.
But for the website owner, full control is essential.
CPanel gives our customers full access to their email, domain, and website.
If they ever want to transfer their website to another provider — they can.
Of course, we hope they won’t want to — but we believe it’s important for trust, good working relationships, and respecting the WordPress GPL licence, that clients always have full access.
One hour each month via email, phone, video call or in person — real help from a human, not a bot!
We keep your website secure and running smoothly by updating:
Server software
WordPress core
Plugins
PHP
Spam can’t be eliminated completely, but we do everything we can to keep it to a minimum — whether it’s from your contact forms or hitting your inbox directly.
YourName@YourDomain.com looks far more professional than a generic Gmail address.
(You'll still need a Gmail account to access Google Analytics and Google Search Console.)
We add these tools to all the websites we host, helping:
Index your site in Google
Monitor performance
We also give you full ownership access.
Our servers run entirely on renewable energy.
We back up your website daily to protect your data.
Our hosting is UK-based and fully GDPR compliant — protecting both you and your customers’ privacy.
We actively monitor and mitigate spam and DDoS attacks to keep your website running reliably.
unlimted
