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Dealt with a very pleasant lady called Jane Rowe. She was not at all pushy but clearly stated the benefits of going through a broker. This is the first time …
James explained to me in just the right detail, what had changed since last year, even though we were using the same company for my car insurance, and after a …
Ashley was excellent at customer service and found the right policy for us after much hunting around. Ashley is a credit to the team
Alfie Beardall was friendly, very helpful, easy to understand, explained everything. Thank you
very good service - i saved almost £300 with my insurance on 2 cars
Vicki & Jose were really knowledgeable and helpful. They gave me a couple of quotes to compare.
Harry was very good Sorted my policy for me Great service
Good to talk with human being being rather than computer
Answered phone promptly gave clear and simple instructions Sent documents in timely manner.
Hats off to Lloyd Gough. He took it upon himself to investigate the issues we'd been having. He came down to our unit almost right away, put the time and …
Very helpful customer service. Phoned back at agreed times. Explained everything clearly and checked I'd understood.
Very good advisor, extremely helpful and curtious. Delt with my requirements and application very efficiently. A pleasure to deal with.
Efficient easy ...helpful person on phone. Matched the quotes I had found online. Nice to speak on the phone instead of online..
I was dealing with Jake, he made the effort and gave good service.
I have had my car insurance through Howdens for a few years now and have always found them very helpful, particularly in finding the best deal for me. I've recently …
I was very pleased with the quote and a lot cheaper than Direct Line insurance. Eddie the consultant was very professional and made everything loud and clear.
The service was first class from answering my queries to taking out my policy very helpful would highly recommend.
Excellent customer service - Staff very helpful and knowledgeable. Quote for new Home Insurance policy much cheaper than with our previous company. Would definitely recommend Howden Insurance, Malvern Office.
Ruby in the St Albans branch was amazing, so professional and friendly. Rob was also great, highly recommend.
It was so pleasant to exchange with a real person. Questions were answered immediately and fully giving confidence in the product .( car insurance ). Thank you to my interlocutor …
Kerry at Howdens was fabulous, she did everything perfectly and with humour, well done Kerry
Good pricing and listening to your customer needs and concerns at all time
