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Helpful, friendly, polite, easy to understand agent on the other end of the ‘phone.
Ieuan from the Thatcham branch was efficient, to-the-point, and extremely helpful. When confronted with my niche situation, attempting to insure an imported classic car whilst being under 25, Ieuan was …
From helpful and thorough initial contact by telephone; to receiving and the reviewing the quote, followed by a helpful exchange of emails and telephone call to put my cover in …
Friendly helpful staff! Sorted out my insurance quickly and cheaper than my previous policy!
Lisa in the Bromsgrove office kindly and patiently explained all aspects of the insurance policies along with the app for my mobile phone to view them as and when required. …
The agent i spoke to was very pleasant and helpful and he talk me through clear
Very happy about everything. Lovely,friendly professional people who helped me choose my car insurance for the next year. Will use them again when my house insurance is due later in …
Very good customer service when arranging insurance for my Polaris Ranger 570 ATV
Christina Stefan listened carefully to my request & identified the best policy for me & then checked that it met all my requirements.
Helpful, friendly staff who new how to advise and help me with sorting out my insurance for both my campervan and car. Great service, thank you.
Excellent service and Kerry showed huge persistence in hunting for a better deal for us eventually coming up with one that offered more than anything else we could find.
Dealt with Guy Macgregor. Great communication, set up my insurance exactly how I wanted. Quick and easy process. No problems atall
Howden make insurance easy and are always helpful. Thanks
Very friendly and easy to understand. An real person to talk with and answer any questions you may have A big thumbs 👍 up
Professional dealing with staff member who was able to have a proper conversation without a script . A little dearer than I had hoped but the enhanced service from Howden …
Honest, good communication and friendly helpful advice.
Quick, friendly response. Very helpful, went the extra mile!
Above all you can understand someone and talk at ease. And get exactly what you want..
I had an urgent insurance issue which was dealt with very rapidly. They also answer the phone promptly
I was happy discussing my home insurance requirements with Ashleigh, she was clear and patient in answering all my questions. As a result of our conversation, I was able to …
I spoke with Lisa who provided excellent advice and service. I have been a client of the Bromsgrove branch for many years and always have the same experience.
Excellent communication and customer service from Mike Hallam. Seemed very knowledgeable. Would highly recommend this company.
