Computer Retailers in Shrewsbury
Discover the latest PCs, laptops, tablets and accessories at the Salop Technology showroom. See and test products first hand before you buy at this friendly computer retailers in Shrewsbury.
I bought a refurbished laptop from Salop Technology only to find slight damage to the ports and a small crack in the casing. I contacted the retailer and, as the office was closed, left a message on their answerphone.
Within a very short space of time,the manager,Mike, called me from his home, apologised for the damage and inconvenience and advised that if I return the item, they would replace it with like for like. I called the following Monday and met Victoria who was fully aware of the scenario, again, very apologetic and immediately provided me with a like for like replacement. I have to say I am incredibly impressed with the service, the product, the value but mostly the positive and rapid resolution provided. I fully expected a 'discussion' over what would happen next, but to ring me from home, offer an immediate replacement without question or debate was truly remarkable!! Well done to all at Salop Technology, a great example of great customer service. Thank you., Steve Minshall, Ruyton-X1-Towns.
