Howden Insurance
Latest Reviews
1 Howden called me, following an enquiry from me a year ago. When I said I would be interested in a quote, they simply transferred me onto a phone queue, leading to an unplanned and unwanted interruption to my day.
2 Howden confirmed the purchase with a bland email pointing me at a mobile app in order to see what I'd bought, with not even a receipt. They ignored my request for an emailed receipt and policy documents, until I threatened to cancel the policy.
2 Howden confirmed the purchase with a bland email pointing me at a mobile app in order to see what I'd bought, with not even a receipt. They ignored my request for an emailed receipt and policy documents, until I threatened to cancel the policy.
Source: trustpilot.com
Very simple process helpful staff who reply quickly and an amazing price £1000 less than my old insurance company
Source: trustpilot.com
Made my day when I took insurance with Howdens...quote was amazing...sales guys were so easy to talk to and so helpful... recommend these guys to anyone...
Source: trustpilot.com
Very thorough
Source: trustpilot.com
Was pleased with my contact on telephone , insurance policy organised and paid for but was promised I would receive a paper copy which
unfortunately has not arrived. I know I have it as an email but like to have a paper copy for my file. I am an elderly client. I hope to receive paper copy requested very soon
unfortunately has not arrived. I know I have it as an email but like to have a paper copy for my file. I am an elderly client. I hope to receive paper copy requested very soon
Source: trustpilot.com
Great interaction with everyone I have spoken to, extremely polite and helpful.
Source: trustpilot.com
The person I spoke with I think was called Josh?was friendly helpful and I thought he new what he was talking about
Source: trustpilot.com
The staff were very helpful and knowledgeable. They answered the phone right away without my having to try to converse with a chat bot or press a series of numbers. They are there to help customers who don't want the online/mobile experience. Such a pleasant change. So glad I found them.
Source: trustpilot.com
Great service, no pressure, just very helpful, and good value.
Source: trustpilot.com
First class helpfully staff
Source: trustpilot.com
Staff very helpful and pleasant. So nice to interact with a human being from beginning to end.
Source: trustpilot.com
helpful and easy to understand
Source: trustpilot.com
Helpful and attentive to my needs
Source: trustpilot.com
Your staff in helping me to get the right insurance was verygood
Source: trustpilot.com
Polite staff who answered all of my questions
Source: trustpilot.com
As always, good prompt service, friendly, helpful and knowledgeable staff.
Source: trustpilot.com
Quick and easy no fuss just got on with my request and found a good deal
Source: trustpilot.com
Contacted Howden for a quote on my modified VW caddy - quote was unbeatable so had no hesitation in joining them. Ibrahim was really helpful on the phone so the experience thus far has been perfect.
Source: trustpilot.com
A very helpful advisor, and a good quote. Very pleased
Source: trustpilot.com
Taking out insurance with Howdens Swindon was really easy. Megan was professional and friendly.She helped to get just what I needed. The negative aspect I have found this year are the marketing calls I have received as a result of taking out my insurance. I only need one house insurance policy. Buying insurance is not like buying shoes or clothes. Once I have it there is no point in Howdens targeting me for
Marketing. Less marketing please.
Marketing. Less marketing please.
Source: trustpilot.com
Attentive and helpful advice
Source: trustpilot.com
Young lady was very helpful
Source: trustpilot.com
All the staff are so helpful, particularly Sophie.
Source: trustpilot.com
I have been using Howden Insurance (formerly A-Plan) for 10 years. During this time, I have always found competitive quotes for both Home and Car Insurance.
Having recently had a car accident, their customer service and claim liaison came into its own. Great service and regular communication which very much eased the stress of making a claim.
Laura and Paige in the Claims Team did a great job liaising with all parties, and very much appreciated their support.
Would highly recommend Howden’s for professional and friendly insurance services.
Having recently had a car accident, their customer service and claim liaison came into its own. Great service and regular communication which very much eased the stress of making a claim.
Laura and Paige in the Claims Team did a great job liaising with all parties, and very much appreciated their support.
Would highly recommend Howden’s for professional and friendly insurance services.
Source: trustpilot.com
The full experience was great from start to finish
Source: trustpilot.com
