Howden Insurance
Latest Reviews
Adam Smith who dealt with my car insurance was very approachable and helped me through the process. He listened carefully to all my concerns and eventually quoted me a premium that I could accept.
Source: trustpilot.com
Very helpful and efficient staff but unable to provide a competitive quote on this occasion.
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Very good service
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It was easy going .
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Efficient, polite, no pressure selling, honest, Just a good experience all round.
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Very helpful staff at Birmingham office. Nice to be able to speak to someone and able to ask questions instead of just talking to someone in call centre that sounds as if they are reading from a card and can't really answer questions.
Phoned a number of the big companies for a quote and spend more time holding on phone listening to message ' your call is important to us you will be connected to next available agent' if my call is that important to them, why do they keep me holding on the phone for well 30 minutes. Howdens answer the phone quickly and are very helpful with reasonable quote.
Phoned a number of the big companies for a quote and spend more time holding on phone listening to message ' your call is important to us you will be connected to next available agent' if my call is that important to them, why do they keep me holding on the phone for well 30 minutes. Howdens answer the phone quickly and are very helpful with reasonable quote.
Source: trustpilot.com
Howden Insurance found me a good, affordable house insurance. The quote is less than last years insurance, which I took out with a different company. The house insurance meets my needs.
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Someone to talk to and not a machine. Most helpful.
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best price on my vintage tractor
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Arranging every thing over the phone was so good and staff were very helpful and kind thank you for your help great company
Source: trustpilot.com
Knowledgeable and friendly service.
The team at Burry St.Edmunds have looked after me for a few years on different products. I recommend them to friends and family as they offer such a great service. I appreciate their care and patience, and informed answers. In the last couple of years Lucca has been keeping my insurance needs covered with gentle reminders and great information. I ask lots of questions and nothing is too much bother. Thank you Lucca and the rest of the team.
The team at Burry St.Edmunds have looked after me for a few years on different products. I recommend them to friends and family as they offer such a great service. I appreciate their care and patience, and informed answers. In the last couple of years Lucca has been keeping my insurance needs covered with gentle reminders and great information. I ask lots of questions and nothing is too much bother. Thank you Lucca and the rest of the team.
Source: trustpilot.com
Application for house/contents insurance handled efficiently accompanied by good customer service. Will certainly seek quotes for car insurance for my wife and I later in the year. Peace of mind to have a one stop Broker!
Source: trustpilot.com
Great quick service in getting insurance sorted for our camper van. Jack from the Birmingham branch was lovely and got us sorted quickly and at cheaper price than alternatives.
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Great price, efficient and pleasant stall, full marks👍
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Very easy to deal with and a lot cheaper than my previous provider
Source: trustpilot.com
I contacted Howden's regarding insurance for my motorbikes. Over the last few weeks I have spoken with Will and Haz but mainly Gary who is handling my new account from their office in Northampton. They have all been polite, knowledgeable and extremely helpful. Gary has been invaluable in answering my questions and finding a suitable policy for me.
To be totally transparent the policy I have taken out is more expensive than my renewal quote through my usual broker (Bennett's), but after my discussions with Gary etc I felt happier in the knowledge that I can call them directly in the event of any queries or an accident and get 'an old fashioned customer service' ie. I can speak to them directly for help and not be told to speak directly to my insurance company or to a third party company such as the infamous '4th Dimension'.
If you are looking for motorbike insurance I recommend you give them a call.
To be totally transparent the policy I have taken out is more expensive than my renewal quote through my usual broker (Bennett's), but after my discussions with Gary etc I felt happier in the knowledge that I can call them directly in the event of any queries or an accident and get 'an old fashioned customer service' ie. I can speak to them directly for help and not be told to speak directly to my insurance company or to a third party company such as the infamous '4th Dimension'.
If you are looking for motorbike insurance I recommend you give them a call.
Source: trustpilot.com
The telephone advisor during the call was so helpful and explained everything in easy to understand statements. The whole experience from getting a quote to buying the insurance was so simple
Source: trustpilot.com
It ticked all the boxes for me simply because I wanted to speak to an actual person about my insurance needs who could answer any questions I had there and then in person, the staff were very friendly, helpful people who didn’t rush through the process like a robot on peace work .
Source: trustpilot.com
Very helpful staff. Bev was great
Thank you fir helping me
Thank you fir helping me
Source: trustpilot.com
We hv just completed a long journey - two car insurances and the addition of our granddaughter for the start of her driving life....and it cdnt hv bn easier.
Tracey handled each aspect with care and courtesy and no little humour! Worthy of a heartfelt recommendation.
Tracey handled each aspect with care and courtesy and no little humour! Worthy of a heartfelt recommendation.
Source: trustpilot.com
The woman who was seeing to me was very helpful and explained everything thing to me leaving me satisfied
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It was great to speak to a Call Handler. Jack from the Birmingham office was super helpful and had a great customer service style.
Source: trustpilot.com
Well what can I say I spoke with Kimberley Phillips this morning and what an amazing experience this was. Kimberley wasn’t just polite friendly and knowledgeable but went above and beyond for me during the call she assured me and took me through everything and being disabled and suffer with mental health and being adhd and autistic which by the way Kimberley wasn’t aware re assured me with everything and explained everything in plain English rather than work jargon which goes a long way I am now a customer of Howden which I couldnt be more proud of and know I am in safe hands if ever I need them thank you so much Kimberley for everything today enjoy your birthday and will definitely be recommending you to everyone I know
Beth Ingram
Beth Ingram
Source: trustpilot.com
Rhianna in Bath office was very patient friendly and thorough. Thank you
Source: trustpilot.com
From the very first consultation, they demonstrated a deep understanding of insurance products and took the time to truly understand my needs. They were incredibly responsive, patient with my questions, and transparent throughout the entire process. But What really sets Howden's apart is their genuine commitment to finding the best coverage at the best price. I never felt pressured and they always focus on informing you every step of the way. This is what has kept me with them since the early 2000's
Source: trustpilot.com
