Howden Insurance
Latest Reviews
Philip tried to match a on line quote I had, so delighted with his hard work to reduce my policy by quite a bit so stayed insured with Howden
Source: trustpilot.com
It was a much more pleasurable experience sitting in front of and talking to a person rather than doing this on-line.
The staff in the office were helpful and very friendly. A very satisfactory experience.
The staff in the office were helpful and very friendly. A very satisfactory experience.
Source: trustpilot.com
Great service,very well informed agents helped with every query I had and made the whole process easy,Emilia was great from start to finish,will definitely recommend.
Source: trustpilot.com
I can talk to someone personally and sort my insurance straight away instead of phoning and hanging on the phone. Best personal service. Well done.
Source: trustpilot.com
Outstanding customer service highly recommend no AI or robots pleasure speaking to Humans
Source: trustpilot.com
An insurance company who picks up the phone and you can speak to not press buttons and then placed on hold
Source: trustpilot.com
Your effort to regain my business after having lost it through a previous uncompetitive quote.
Source: trustpilot.com
Great communication easy listening
Simples
Simples
Source: trustpilot.com
Looking for insurance for campervan, went back to “old faithful” Howden, spoke to Louise Flemming, really nice and knowledgeable, came up with the best price, thanks Louise, 👍
Source: trustpilot.com
Early advice of household insurance renewal. I received a a prompt return call from Khadija and she dealt with my renewal in an efficient but also friendly way. I am very happy by the way I have looked after by Howden's High Wycombe Office.
Source: trustpilot.com
The team were helpful and patient when going through the process of setting up a new insurance policy.
Source: trustpilot.com
Ive been using Howdens Insurance for many years ..and go back year after year. Im always greeted like a friend...and Given good clear..easy to understand deals on my policies I have with them. A LOVELY woman called "Maria" from the Welwyn Garden City Branch..Ive spoken to a few times which makes my policies feel like a family...Maria was clear amd very professional in her words and helped on any queries I had, or change of circumstances... I will look forward to being with Howdens for a good while longer.
Source: trustpilot.com
Being able to actually speak to someone and not having to deal with it via the computer. As you get older you become less able to understand all the technology.
Source: trustpilot.com
A very considerate Marina Ortega was very helpful and knowledgeable in discussing my car insurance needs.
Source: trustpilot.com
Pieter was very polite and clear explaining everything to me .very helpful
Source: trustpilot.com
Speaking to a local representative who understood my needs rather than, as with my previous provider, having to manoeuvre around online access or speak to a representative in another country whose accent made the conversation difficult.
The icing on the cake was that local representative was very pleasant, helpful and efficient, my premium was halved. I shall be asking them to quote for my household insurance in August.
The icing on the cake was that local representative was very pleasant, helpful and efficient, my premium was halved. I shall be asking them to quote for my household insurance in August.
Source: trustpilot.com
I managed to rearranged from one branch to another.
Source: trustpilot.com
Swift service
Source: trustpilot.com
Just using a company that does the simple things well and keeps to its promises. Doesn’t sound much but in a world where service levels are generally appalling it is very refreshing. Special thanks to Alex.
Source: trustpilot.com
Catherine Smith Gave me great service and I would be happy to work with her in the future.
Source: trustpilot.com
Good quote. Fair price and easy renewal. Highly recommend for 'Chopper' type vehicle
Source: trustpilot.com
Got a reminder to renew my car insurance when they had already taken the money out for it. No paper reminder or insurance papers. To many questions asked when they already had the information. Still awaiting card for breakdown cover as well.
Source: trustpilot.com
When you traded as A plan I tried for cheaper house insurance, no luck, so was not on my radar. Different name better luck, very pleased with the quote, and the way the conversation went. My late wife also dealt with you as A plan. She worked with Gibbs Hartley Cooper.
Source: trustpilot.com
Jaide Stone at the High Wycombe office was outstanding. She understood what was required for both my properties and found rapidly the best quote. Prompt communications at all times.
To sum up EXCELLENT level of service
To sum up EXCELLENT level of service
Source: trustpilot.com
Good service, Good customer care, Good communication, & a Good price! Thanks Catherine Smith in the Tooting office! Also I like to mention Patrick Pietras from the same office for his help & looking after me for the last 4 years insuring my car Thanks a lot.
Source: trustpilot.com
