Howden Insurance

4.9/5 based on 63866 reviews
Latest Reviews
Some people don't have a British driving licence & if you're one of them then this is the right company for you. The Aylesbury branch of Howden was really knowledgeable and helpful.
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Excellent communication and delivery
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Very helpful
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1st time using a broker insurance for a while and new to Bicester I choose the right one . Mr Fleming. Was very helpful from my 1st call with him and when I went to the meet and do my insurance it was easy and quick. I give 100% thank you .
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Always a pleasure to speak to your Salisbury team
They are human polite and give me the best deal
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I appreciated discussing my personal requirements for car and camper van insurance with someone who listened and was kind and respectful.
My policies arrived swiftly and having direct contact details makes me feel very reassured, should I need them in the future.
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Ben was a pleasure to deal with and got me a good policy with a great price
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It was great to go into the store and speak to a real person who was able to sort out the car and van insurances there and then! Very pleasant experience.
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Khadija Hussain handled the renewal professionally and was helpful in securing a premium breakdown from Aviva. Her initiative in this respect should have been unnecessary if Aviva had, in the interest of policyholders, continued their past practice of automatically including this information in the renewal documentation.
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It is so nice to be able to ring and speak to someone immediately rather than having to do try and either manipulate through a system where you have to press different buttons before you speak to someone who can help. Plus easier than trying to do it online.
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Friendly and straightforward
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The people who I speak to
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The people at Howden Insurance are always available to guide you through what your needs are, check up to ensure that you are getting the correct deal and everyone, even if you don't speak to the same individual each time, have all your details before them
so you don't have to go through the same rigmarole each time. Having been with Howden Insurance/A1 Insurance for many years that says it all.
trustpilot.com
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Responsive staff. Good communications. City centre office.
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My experience with Howdens has always been great .Maureen went out her to find me the right deal very grateful.
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Had a good experience very helpful and explained everything perfectly. Staff very friendly.
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I saved money which was the objective. I felt sold too as apposed to provided for. I left still feeling there was a better deal out there as I negotiated successfully against the first price offered how much more could I have got?
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Talking to a person and was supported through the whole process and no Admin charge as cancelled house insurance and taken out park home with yourselves. Cannot beat talking to a person instead of being sent a link.
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easy to use Got a good price very happy
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Helpful when I got through to the member of staff. But several failed attempts to phone, and 2 promises that the member of staff would call back did not happen.
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Tailored advice
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I recently received my renewal quote for motor insurance from Admiral and was shocked at how expensive it was. I contacted Howden Insurance in Cheltenham and spoke with Emma Stokes, who was absolutely fantastic from start to finish.

Emma took the time to ask all the right questions, explained everything clearly, and reassured me that the cover she was finding was genuinely like-for-like with my existing policy. She came back with a quote that was over £100 cheaper than Admiral, which was a huge saving.

The whole process was smooth, professional, and stress-free. Emma’s customer service was outstanding – knowledgeable, friendly, and efficient. I had complete confidence in her advice, and I’ve already instructed her to proceed with my new policy.

I wouldn’t hesitate to recommend Emma and Howden Insurance to anyone looking for a competitive quote with excellent service.
trustpilot.com
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Special thanks to Joe Young it's was great to speak to someone who listened and and understood that dealing with the older generation who is not up to all this digital world takes patience and empathy he was so helpful and polite got me a great quote on insurance explained this fully not just from a script I was very impressed well done shame there are not more like him
trustpilot.com
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Sean made not buying insurance from him easy. But instead, choosing his colleague Charlie, in their specialist division, was his advice! Sean had kindly used his great expertise and spent time searching others. Certainly Sean and Charlie listened and supported me which is why bought from Hodwens and assocaites again ! Thank you to Both
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Actually being able to speak to a person
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