Howden Insurance

4.9/5 based on 61869 reviews
Latest Reviews
My wife and I wanted a local agency to provide one-on-one personal advice.
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Prompt answer to phone calls. No annoying automated answering or music.
Very helpful staff took time to answer all questions.
trustpilot.com
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Slow to respond to telephone enquiries. Did not respond as promised
trustpilot.com
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The team in the local branch are very helpful. They make sure they know what you need and get you the best deal.
trustpilot.com
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less than 10 mins to complete q&a ..quote was very good,,all sorted in friendly and polite way .have used them for boat ins before and will definately use again
trustpilot.com
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Help, guidance and did not rush me into making decisions. I also Like the fact I can meet them face to face.
trustpilot.com
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It was a pleasure to speak with Mr Luke He is polite and extremely respectful, excellent customer service
Thank you! Luke
trustpilot.com
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Polite knowledgeable good all round
trustpilot.com
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So helpful. Really tried to get us the best pricing. Thomas Patrick was the best! Highly recommended.
trustpilot.com
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Staff friendly and knowledgeable. Answered my queries.
trustpilot.com
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Very helpful, informative & Very professional in all aspects. A pleasure to deal with.
trustpilot.com
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Very friendly and knowledgeable agent
trustpilot.com
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Staff very pleasant, nice to be face to face, to have someone explain things, Great when you are in 70's
trustpilot.com
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Fabulous customer service always very helpfull
trustpilot.com
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My personal experience is I feel comfortable talking to the people who work here and everything gets explained in depth and dealt with such efficiency.
trustpilot.com
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It was very simple and talking to the insurance chap was easy going ,and just received the paper work thankyou
trustpilot.com
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Brilliant service from Keeley at Howdens on Friday, the quote was a bit expensive as it's anew policy, but that's not her fault, she tried and tried to get one lower.
I already have a policy with them, so I decided to go with the policy on the back of Keeley's hard work!
Thank you.
trustpilot.com
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Very good customer services
trustpilot.com
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Helpful staff.
Got back to me within the time they said.
Competitive pricing.
trustpilot.com
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I have been unable to access documentation and am still unaware of the Policy number.
Please advise and send confirmation vi post service
Thanks
James Turmer
Kilmarnock
Ka31tp
trustpilot.com
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Made it easy
trustpilot.com
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Well spoken young gentleman took our call, curtius and well informed helped us through information to insure our 2 cars.
trustpilot.com
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After unimpressive customer service from my previous insurance brokers, howden was recommended to me. Luckily I haven't needed to claim anything yet. So far the customer service has been great
trustpilot.com
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Howdens re broked my medical insurance earlier in the year and asked for the date of my home insurance renewal. That is 1 August and they called me last week. My current insurance company renewal was up 31% compared with last year (no claims made).
The Daisy Carr from Howdens was very professional and friendly and managed to quote me a brilliant premium with a top company.
Now waiting for their call for my motor insurance.
trustpilot.com
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I have dealt with Leon before and I always find him to be most helpful, very courteous, always explains things clearly and phones back when he says he’s going to . I would definitely give him 5 *
trustpilot.com
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Howden volunteers get their hands dirty to tidy charity gardens
05/09/2025

Staff at a Shropshire insurance broker have dug out their gardening gloves to cultivate a very special relationship with two local charities. Read article