Howden Insurance
Latest Reviews
Excellent service from Mrs. Catherine Smith at Howden’s very knowledgeable,
Professional and helpful.
Professional and helpful.
Source: trustpilot.com
I like the fact that you can talk to a person
Source: trustpilot.com
Prompt and helpful service by Sam Wadsworth -- everything clearly explained, and hassle-free.
Source: trustpilot.com
No issue with getting full no claims protective cover despite the modification(s)
Thank you.
Thank you.
Source: trustpilot.com
Very helpful easy to do
Source: trustpilot.com
Been a customer for many years...always receive great service
Source: trustpilot.com
I had a complicated inquiry, and the lady (Jasmine Smith) who dealt with me was very polite and highly competent. She got to the bottom of the issue quickly, and all was resolved in good time.
The price offered is very reasonable as well.
We are happy with Howden as a company.
The price offered is very reasonable as well.
We are happy with Howden as a company.
Source: trustpilot.com
Spoke to Liam Swann yesterday in regards to health insurance. Was very helpful and knowledgeable and explained the ins and out of how it worked and what would be helpful for me. Great service and would highly recommend!
Source: trustpilot.com
An excellent, highly professional and expert service - provided by very personable and informed staff.
Full marks.
Full marks.
Source: trustpilot.com
Excellent service from Chloe. Professional, precise and knowledgeable not to mention very friendly. Made the task of insurance very easy and slick to deal with.
Source: trustpilot.com
Duncan and his team were most helpful finding me a better quality product for my car insurance. I would highly recommend the Exeter team to look after you.
Source: trustpilot.com
I called the Tooting office today and spoke to Catherine Smith. She was very helpful, very pleasant and totally professional. My insurance was sorted out quickly with no fuss. Would highly recommend talking to Catherine for your insurance needs.
Source: trustpilot.com
Representative was polite and very helpful. I would definitely recommend
Source: trustpilot.com
A very nice lady called Taiya picked-up my car insurance renewal, and worked hard to get my premium down... considerably down compared to previous years, basically halved it ! but still keeping me on full cover.
Great result, and all got handled very well... no messing around, just got it done.
Thanks (BT)
Great result, and all got handled very well... no messing around, just got it done.
Thanks (BT)
Source: trustpilot.com
I don’t usually leave reviews, but I felt I had to this time because the service I received was outstanding.
After being involved in a car collision, I contacted them to report the incident, and from the very first call, they were understanding, professional, and reassuring. The entire process from having my car collected to receiving its market value was lengthy, but they made it as smooth as possible. They liaised with my insurance company on my behalf and regularly checked in to ensure everything was progressing. If there were any delays, they proactively investigated and kept me informed.
One person who truly stood out was Chris from Taunton Brokers. His support made the experience seamless, and I really appreciate his dedication. When I later needed to insure my new car, I called Chris again, and he went above and beyond by also checking on the status of my old car saving me an extra phone call. His initiative and commitment to great service were impressive.
Overall, it was a fantastic experience, and I would highly recommend them!
After being involved in a car collision, I contacted them to report the incident, and from the very first call, they were understanding, professional, and reassuring. The entire process from having my car collected to receiving its market value was lengthy, but they made it as smooth as possible. They liaised with my insurance company on my behalf and regularly checked in to ensure everything was progressing. If there were any delays, they proactively investigated and kept me informed.
One person who truly stood out was Chris from Taunton Brokers. His support made the experience seamless, and I really appreciate his dedication. When I later needed to insure my new car, I called Chris again, and he went above and beyond by also checking on the status of my old car saving me an extra phone call. His initiative and commitment to great service were impressive.
Overall, it was a fantastic experience, and I would highly recommend them!
Source: trustpilot.com
goog people
Source: trustpilot.com
This review it is specifically for someone super special. His name is Jack Lawrence.
Jack Lawrence it is one in a million employee .Before he was looking to my case (matter) ,I have spoken to many other ladies by phone in the office. Unfortunately those ladies was just ignoring 😕 me. Until Jack Lawrence answered the phone for the first time, he was so helpful to me, I can't believe, he was the only person to actually help me out . I have explained to him that I could get hold of the company with the email that has been provided to me. So Jack Lawrence, straight away send me a email 📧 so I could email him back with the documents that I have been asked to provide to the company.
Jack Lawrence is a very polite person, very helpful, supportive and he puts a lot of attention when he was talking to me on the phone 📱, to try to understand exactly what i was need help with. He was the only person that really cares. That is how the customers should be treated, with respect, and that is how Jack Lawrence treated me, with respect. All customer should be treated with respect, help, support and attention.
Jack Lawrence it is one in a million and he deserves to have a pay rise to be an excellent employee. There is not many employee out there like Jack Lawrence. As I have mentioned before, Jack Lawrence is one in a million. Well done Jack Lawrence. Keep up with your excellent work. I hope you boss gives you pay rise, because you deserve it.
Kind regards
Teresa M.
Jack Lawrence it is one in a million employee .Before he was looking to my case (matter) ,I have spoken to many other ladies by phone in the office. Unfortunately those ladies was just ignoring 😕 me. Until Jack Lawrence answered the phone for the first time, he was so helpful to me, I can't believe, he was the only person to actually help me out . I have explained to him that I could get hold of the company with the email that has been provided to me. So Jack Lawrence, straight away send me a email 📧 so I could email him back with the documents that I have been asked to provide to the company.
Jack Lawrence is a very polite person, very helpful, supportive and he puts a lot of attention when he was talking to me on the phone 📱, to try to understand exactly what i was need help with. He was the only person that really cares. That is how the customers should be treated, with respect, and that is how Jack Lawrence treated me, with respect. All customer should be treated with respect, help, support and attention.
Jack Lawrence it is one in a million and he deserves to have a pay rise to be an excellent employee. There is not many employee out there like Jack Lawrence. As I have mentioned before, Jack Lawrence is one in a million. Well done Jack Lawrence. Keep up with your excellent work. I hope you boss gives you pay rise, because you deserve it.
Kind regards
Teresa M.
Source: trustpilot.com
All very good, dealt with in a nice manner along with a competative quote, Thank you
Source: trustpilot.com
Face to face advice from consultant Matt Chant in Alton office. This was so much better than searching online/ speaking to a call centre - he helped me understand the policy and the add-ons comprehensively.
Source: trustpilot.com
Ryan Eberhard (Howden Insurance Wycombe Private Clients) are most helpful, always courteous and professional in their approach. I can highly recommend them.
Source: trustpilot.com
Howdens have always been easy to deal with and have been very supportive and helpful after my car was written off by a third party.
Source: trustpilot.com
Rang for a car insurance quote for comparison. Excellent and friendly service without trying to over sell things I didn't want. Quick reply meant I was able to get it sorted and cancel existing policy in a matter of hours with a significant saving.
Source: trustpilot.com
Dealt with Jasmine Smith at the Peterborough branch who was courteous, efficient and very patient.
Source: trustpilot.com
Very good customer service amazing staff
Source: trustpilot.com
Great service from the insurance consultant Jack Pratley from motor direct he was very accommodating with my requirements, he answered all my queries and was very knowledgeable on the insurance policy patiently searching for the most competitive quotes that met my individual needs a credit to motor direct
Source: trustpilot.com
